Advance Shipment in Service orders

Hey Guys ,
I have a question for you ....
In the advance shipment creation of the service orders , if we drop down the menu from the sales document type of the advance shipment ... we have a lit of only sales orders... I would also like the list of Quotations to be listed in this search criteria of the advance shipment . Any idea how I can configure that ?
thanks
Moony

Hi Kapil ,
Ya i know that .. users are doing that now .. but they are not that smart , they foget sometimes and key in the wrong thing .
So I need a drop down list of the Quotations in as well ...
Any thoughts ?
Thanks for you reply

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Blocking the Creation of PO in Service Order

Hello SAP folks,
I have got an issue where I have to block the Creation of Purchase Requisation Number(BANFN) which is generated in the background after the creation of the Service order(IW31) I have tried the user exit EXIT_SAPLCOIH_009 but while coding i could'nt trace the field which is holding the value of PR number.Please let me know is it possible to stop the creation of PR if Yes, Please guide me in this issue in terms of coding.
Thanxs in advance.
Regards,
Indira

Hi Indira,
Try these User Exits.
CNEX0013 Order: Cust. enhancement: Default item category comp. a
CNEX0026 Customer enhancement for general inspection of material
CNEX0027 Customer enhancement: Plant, storage loc. finding for c
IWO10004 Maintenance order: Customer check for order completion
IWO10005 Maintenance order: Cust.-specif. determination of profi
IWO10006 Maint. order: Fcode exclusion through cust. enhancement
IWO10007 Maint.order: Customer enhancement - permits in the orde
IWO10008 Cust. enhancement: Determination of tax jurisdiction co
IWO10009 PM Order: Customer Check for 'Save' Event
IWO10010 Maint. order: Cust. enhancement for determining WBS ele
IWO10011 Maint. order: Customer enhancement for component select
IWO10015 Maintenance order: F4 Help for user fields on operation
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IWO10017 Determine external order number by customer logic
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IWO10020 Maintenance order: Automatically include task list
IWO10021 Automatic task list transfer when creating order from n
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IWO10023 Service order: Change header data for advance shipment
IWO10024 Service order: Changes to items for advance shipment
IWO10025 PM/SM order: Finding responsible cost center
IWO10029 Inclusion of bill of material in PM/SM order
IWO10030 Preset Fields for Event Object
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IWO10034 Operation status based on the status of capacity reqs
Regards,
Vijay

Service Management - Advance Shipment

Hello Experts,
I wanted to know how the advance shipment works for spare parts delivery.
Is there a way to control the Goods Issue for Service Order to not happen until the advance shipment for the order is complete.
Any direction will be appreciated.
Thanks,
R

Hello Vijay,
Advance shipment from the service order you can create as follows.
1.In service order add components to be advance shipped in "componet tab".
2.Select The Components
3.Click on Bottom "Adv Shipment" Button with vehicle picture.
4. Enter The SD document details Document type (SPO), Sales Organisation, Distribution Channel, Division.( Notes System copies this from Technical object also).
Advance shipment document is created.
5. It is linked to Service order You can viee from order header Status button.
Sanjeev

Stop Message while saving Service Order from IW51

Hello,
I am getting bleow error while saving service order.
System: Status object does not exist. Message Numner IW351
Actually I have done one enhcement in the User exit of the Sales order in the form Routine...
USEREXIT_SAVE_DOCUMENT_PREPARE
From this depending upon the some validation i am populating Error message,
I am creating sales order through service order from the Transaction IW51.
When i Try to save the service order i get the error messages which is coming from my validation which
I had put in the MV45AFZZ.
After the error messgae i press ENTER and then try to change the order by clcicking on the advance shipment.
As soon as i click on that i get a STOP messgae.
Which i as below.
System: Status object does not exist
I m not getting why it is coming.
Kindly Help.
Regards
Sachin

Hi,
After MESSAGE add STOP. :
MESSAGE ixxx(xxx) with param1 param2 param3 DISPLAY LIKE 'E'.
STOP.
or If ambiguity with usage of STOP being obselete use EXIT after message.
MESSAGE ixxx(xxx) with param1 param2 param3 DISPLAY LIKE 'E'.
EXIT.
BR
Dep

How can we restrict users from marking service orders as deleted

Hi,
Please guide me :
Is it possible to restrict users (who are having authorization of marking service orders as deleted) from marking some service orders as deleted, if they have not created these service orders?
In other words, requirement is : only the person creating the Service Order should be authorized to delete.
Please guide.
Thanks and Regards

There are many BADI and EXITS available, you have find the appropriate place to put your code.
USER - EXITS
CNEX0013 Order: Cust. enhancement: Default item category comp. assgmt
CNEX0026 Customer enhancement for general inspection of material
CNEX0027 Customer enhancement: Plant, storage loc. finding for comp.
IWO10004 Maintenance order: Customer check for order completion
IWO10005 Maintenance order: Cust.-specif. determination of profit ctr
IWO10006 Maint. order: Fcode exclusion through cust. enhancement
IWO10007 Maint.order: Customer enhancement - permits in the order
IWO10008 Cust. enhancement: Determination of tax jurisdiction code
IWO10009 PM Order: Customer Check for 'Save' Event
IWO10010 Maint. order: Cust. enhancement for determining WBS element
IWO10011 Maint. order: Customer enhancement for component selection
IWO10015 Maintenance order: F4 Help for user fields on operation
IWO10016 PM Order: Cust. enhancement to check operation user fields
IWO10017 Determine external order number by customer logic
IWO10018 Maintenance order: User fields on order header
IWO10020 Maintenance order: Automatically include task list
IWO10021 Automatic task list transfer when creating order from notif.
IWO10022 Determine calendar from user exit
IWO10023 Service order: Change header data for advance shipment doc.
IWO10024 Service order: Changes to items for advance shipment
IWO10025 PM/SM order: Finding responsible cost center
IWO10029 Inclusion of bill of material in PM/SM order
IWO10030 Preset Fields for Event Object
IWO10031 Hide personnel number in PM/SM order
BADI
Name of a BAdI Definition
ARC_PM_ORDER_CHECK
ARC_PM_ORDER_DELETE
ARC_PM_ORDER_PREPROCESSING
ARC_PM_ORDER_WRITE
ARC_PM_QMEL_CHECK
ARC_PM_QMEL_DELETE
ARC_PM_QMEL_PREPROCESS
ARC_PM_QMEL_WRITE
IWO1_ORDER_BADI
IWO1_PREQ_BADI
IWO1_SCREEN_MODIFY
IWO1_TL_INTEGRATION
IWO1_TL_INTEGRATION2
Edited by: Manish Bisht on Jul 11, 2009 9:27 AM
Edited by: Manish Bisht on Jul 11, 2009 9:28 AM

Error while creating Advance Shipment

Hi ,
I have a service order with preceding document as Contract.
Now, I am trying to create an advance shipment from the service order by selecting a component.
I am getting standard SAP message saying, "Document XXXXX doesn't have document category" , where XXXX = contract number.
Error is of number 68 in message class V2. The error is raised in form VBAK_VGBEL_PRUEFEN in program SAPFV45K
Please suggest any possible solution.
Thanks & Regards,
Vishnu Priya

Hi Vishnu,
Note 176608 - Service notific. sales ordr gnrates message V2 068.
Please through this note, Hope it helps.
Regards,
MT

Service Order Material Requirement

Dear SAP consultants
Need to check with you guys on this matter.
I have a service order with list of components. I would like to do an advance shipment and create a quotation from it. Problem is , once the quotation is created the material requirement tab in the service order changes from Immediately to never and the whole line item is greyed out in the service order.
Is there a way, I can create the quotation without transfering the material requirement to the quotation and allow the service order to still be open ? How can I do this with only 1 quotation type .... the others should work as usual ...
Any thoughts or suggestions .. please feel free to let me know ..
Thanks
Moon

Hi Paul,
As you said "
The requirement date is calculated as follows:
1. The start date (earliest scheduled start) of the operation minus
2. The goods receipt processing time of the component and minus or plus
3. The lead time offset for the component in the order
The above values (point 2 and 3) can be adjusted to manipulate the
delivery date."
I have checked for stock & non stock item, but this calculation is not working for work orders. only i can change the date with offset. i checked material master record and change the GR processing time and planned delivery time but its not working. Do you have any idea why its not working?
Thanks.
Shahyan

BAPI or IDOC for Advance Shipment in CS

Hello
I have to create Interface (inbound to SAP) for following function.
(1) Create Service Notification and Create Sales Order from Notification and need copy from contract.
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If some portion can use by BAPI/IDOC etc, it good for me.
Specially Link with Notification / CS order and SO is possible very useful for us.
Regards

check - VIEWPROC_V_TQ051
Regards,
Sonal

Any FM or BAPI to Release Service Order before creating the Adv Ship Order

Is there any Function Module or BAPI to Release Service Order before creating the Advance Shipment Order.
or is there any other alternative to release Service Order.

Hi,
Try BAPI_ALM_GET_PROP.
Regards,
Chandra

Delivery against service order

Hello,
As in the standard SAP CS (Business Flow) the post goods issue is happening while conforming the service order in IW41 by default system taking 261 movement type because of that i can not create a delivery note against the service order. How can i create a delivery for the ship to party in the Service order.
With Regards
Aswin Nair

Hi,
1.In notification is there any way to capture the cost
you cannot capture cost at notification level, it is just used to capture the problem
2.How can we know the sales order generated based on Warranty or Goodwill& concern value should be grouped accordingly while in service conformation e can specify the cost based on Accounting indicator.
If it is a Warranty scenario, you are not billing the customer for the service performed and hence there will not be any sales order created, the cost incurred will be settled to the cost center
For any Non-warranty scenario in which the actual cost is billed to customer, you will create a debit memo using DP90 through which you can create a billing document
If you want to delivery the spares to customer, you can use Advance shipment functionality from the Order which will inturn create a spare part sales order. using spare part sales order you can deliver to your ship to
Hope it is clear
thanks
santosh

Creating Spare part order from service order

Hi all,
In servce management in transaction IW32 I give my service order number and when i click the components tab and go for advance shipment the system should Display the create spare part order. But that screen is not displayed. Please help me out in this issue..
Thanks and Regards,
Ashu

Hi,
When you click the advance shipment tab, the system creates a consignment order. Select the component line item and click on the advance shipment tab. check for the item category of the component.
Prase

Service order component not reflecting in sales order

Dear All,
I have mapped service notification type & service order type now if i create sales order directly from the service notification sales order is not reflecting the componets assigned in service order for that service notification. can anybody help me out?

Sanjay,
This is not standard, although it is possible through development (e.g. via action-box).
However, there is the advance shipment functionality in the service order which does allow you to create a sales order from the service order components...
PeteA

Regarding Advance Shipment

Dear All,
I dont know if this is standard, when I am creating an Advance Shipment from my Service Order. And after I save my service order and the subsequent sales order is created. The plan cost is deleted from the Service Order. Is this standard phenomenon or I am missing something in the configuration?
Please throw your inputs
Regards
Ashish

Hi Jelena,
Thank you for the response.
However, I got this input through this link before I had posted.
My concern is what are the steps after saving service order ie., complete Advance Shipment process / Cycle.
Inputs will be of great help.
Once again thanks n regards,
Vijayashree

Service Order w/ DO

Dear Expert,
It's posible to create delivery Order from Service Order (IW32) when i want to supply parts ?
any expert can give me the solution ? so far i use t.code MB1A to supply part.
Thanks.
Best regards,
Iwan Siahaan

Yes you can do this. it is a process called "advance shipment". Basically you select the components you want to send, click the advanced shipment icon in the service order. A sales order is now created wich you can deliver.
http://help.sap.com/saphelp_46c/helpdata/en/eb/b0d6c7fab311d1899f0000e8284931/content.htm
I Hope this helps you.

Creation of service order from campaign element

Hi,
We have a requirement where service orders are to be created for all those business partners who responded to the campaign. We are using standard service order type SVRO. We have set up campaign automation by creating campaign and element, assigned target group, set decision point (rule & condition) to split target group in two; one for those who have replied to campaign and others who have not replied. These target groups are also linked to other campaign elements within the campaign.
The question is, how to create a follow-on transactions such as service orders through campaign, so that one service order gets created for each successful BP from campaign result?
Thanks in advance for your advice / suggestions.
Regards
Umesh
Edited by: Umesh Singh on Sep 30, 2009 6:36 PM

Hi Shatnhala,
Thank you for your help. I'll try this and will come back to you.
My further requirenment is to re-trigger pricing to upade latest price information on these service orders and then to create and send letter to all those customer with price informations. Can I use the same workflow with different steps to complete all these task?
Also, how will these service orders (created through workflow) be linked with the campaign? Is their a way to link one campaign with many orders?
Thanks
Umesh

Advance Shipment in Service orders

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