Advanced Database Setup for RoboHelp Server 8

Question

By default RoboHelp Server 8 gets installed with MS Access as
the database which is suitable for internal use or in a development
environment.
But for production environment, users should use Microsoft
SQL Server/Oracle/SQL Server Express.
Steps to configure oracle/sql server as database –
1) Launch the Config Manager and select File > Open
Context and select the context for which you want to configure the
database.
2) Select radio button "Oracle 9i or higher/Microsoft SQL
Server/SQL Server Express Edition".
3) Create a system DSN using ODBC administrator. To do so,
click on the “ODBC Admin” button. This will launch the
“ODBC Data Source Administrator”. Click on the
“System DSN” tab and then click on “Add”
button and select the driver type depending on the kind of database
your are using. Then give the Database server details and the user
name and password to connect to the database. Press OK.
4) Now select this newly created DSN from the “Select
DSN” drop down.
5) In the username, password fields, specify the username and
password used to create the DSN.
6) Click “Save”.
7) You can verify if RoboHelp Server has all the information
to connect to the database by clicking “Test
Connection”. If connection details are OK, it should show a
dialog box saying “Successfully connected to database”.
8) Close Config Manager using File>Exit.
Tulika.
RoboHelp Server Team.
Adobe Systems.

Answer 1

Tulika,
We have been dealing with an issue with Roboserver not searching content. We have gone months trying to fix it and weeks with Adobe tech support. It is critical we get this running. Comments from other threads give me hope you can help. The project works. At one time the server did as well. The files we sent in to Adobe worked fine on their server. We built a new server yesterday, installed the software per instructions, and used new machines to publish the data. Still the Advanced search does not work.
Anything you could do would be appreciated.
Charles