After downloading Firefox, I cannot get into my gmail account. I have gone to settings and fid everything that was suggested.

Help!

Reload the webpage while bypassing the cache using '''one''' of the following steps:
*Hold down the ''Shift'' key and click the ''Reload'' button with a left click.
OR
*Press ''Ctrl'' + ''F5'' or ''Ctrl'' + ''Shift'' + ''R'' (Windows and Linux)
*Press ''Command'' + ''Shift'' + ''R'' (Mac)
Let us know if this solves the issues you are having.

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HT4759 i cannot sign into my icloud account i have forgotten the password, and the Apple id has a different email address

I cannot log into my Icloud, i have forgotten the password, but also the Apple ID has a different email address from the icloud. I cannot backup the ipad either because i need to turn off FInd my ipad and i can't

This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699

After the last update on iTunes I have not been able to get into the program. I have uninstalled all components and reinstalled and now it is telling me I am missing .dll files. I am so frustrated. I probably lost my entire library except what I purchased

After the lastest update on iTunes I have not been able to get into the program. I have uninstalled all components and reinstalled and now it is telling me I am missing .dll files. I am so frustrated. I probably lost my entire library except what I purchased

Your library should be safe.
See Troubleshooting issues with iTunes for Windows updates.
tt2

HT1420 Please help.... cannot get into the ITUNES account. It says unknown error has occured. Is there a problem with ITunes?

Please help.... cannot get into the ITUNES account. It says unknown error has occured. Is there a problem with ITunes?

Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.

TS3276 I have forgotten my MobileMe password and cannot get into my "me" account. HELP! What can I do?

I have forgotten my MobileMe password and cannot get into my "me" account. HELP! What can I do?

No, this did not help me. I DON"T have a problem with my Apple ID. My problem is getting into my MobileMe
e-mail account. I've forgotten my password for my Mobile Me E-mail so i can read my e-mail.

Please help me! I have a copy of PS CS6 which I purchased from Adobe but I don't have the activation code!! I cannot get anyone to help! I have made several calls and online chats, but no one seems to get it.

Please help me!
I have a copy of PS CS6 which I purchased from Adobe but I don't have the activation code!!
I cannot get anyone to help!
I have made several calls and online chats, but no one seems to get it.

Thank you for replying. Yes I deleted the old email address..

I can get on https alright but any other sites give me a connection was reset. I've tried everything that was suggested but still no way to get on http. ANy info or help would be greatly appreciated. Thanks

Hi there,
This has been going on for days now. I've tried everything that was suggested in the help section with no success. I can get on gmail & facebook just fine but can't access craigslist or any other regular sites I frequent. I keep getting "problem loading the page" "connection was reset" I've tried IE & google chrome & I can't even get on https on the other browsers. I don't know what to do & would greatly appreciate any input. Thank you for your time.

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

I cannot delete music off my phone... I have gone to settings and the cloud stuff is gone. but when I try to swipe left to right or right to left to delete songs I want off my phone, it just plays the song!!!! How do I seriously delete music now?

I cannot delete music off my phone... I have gone to settings and the cloud stuff is gone. but when I try to swipe left to right or right to left to delete songs I want off my phone, it just plays the song!!!! How do I seriously delete music now??

Figured it out.

Ever since I downloaded 0SX I cannot get into finder or enter anything that is on my screen

there is a multi-colored wheel spinning constantly and I cannot get into finder or click on anything that is on my wall since I downloaded the OS x

What EXACT model MBP do you have and what OSX do you have installed?
Ciao.

I cannot get into my mobileme account after logging in.

after I log into mobileme it just spins saying "Loading mail" and nothing happens. I want to make the move to icloud.
I still am running on snow leopard, is this NOT working for me because I'm not running on Lion? is anyone else
having trouble getting into their mobileme account after logging in?

I am having exactly the same problem, but I have all te latest software including lion.
fratco

I have downloaded firefox but cannot get tv thru Sol Times newspaper, what can I do

I want to watch UK tv via Sol Times Newspaper.
I have downloaded firefox but cannot download the Add-Ons that I have to download so that I can view UK TV. What can I do???
Sadly I am not computer literate and need your help. Many thanks.

You mentioned in a different thread that you cannot download Flash without deleting Internet Explorer. That should not be necessary. Anyway, your "More System Details" shows that you have Flash 12 installed, so you shouldn't need to reinstall it unless we determine that it is really broken.
When on the problem site, do you see a notification icon to the left of the address, up in the address bar? It would look like a piece of Lego. Could you click that and see whether it indicates anything about the status of Flash, or any other plugin?

Cannot get into iPad, it keeps wanting me to sign in using old email that does not exist, and for a password that she does not remember, so I am unable to change password. How do I get around this?

Cannot get into old iPad, it keeps wanting me to sign in using old email id that does not exist, and for a password that she does not remember, so I am unable to change password. How do I get around this?

With iOS 7 Activation lock you can't.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
 Cheers, Tom

HT4993 Forgot apple password, changed it my wife can get into on her phone and on the ipad but I cannot get into the apple account from my phone. What do I need to do?

We forgot Apple password, changed it. I can't get into Apple but my wife can get into it on her iPhone 5s and we can get into it on the ipad but I can't on my 4S. Any suggestions?

Hello there, pacase1.
From what I understand you've changed the password but can't login to a particular feature on your iPhone 4s. If that is the case, the following Knowledge Base article provides some good pointers to use depending on which feature/service you're trying to sign into on your iPhone:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
If the issue is still with your password, feel free to review the following documentation:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I just downloaded my Leopord onto my Macbook and I can't get into my Gmail account. It almost loads all the way and then stops. Also Facebook wont load all the way or keeps reloading and wont stop. The whole page never loads.

My computer isn't loading everything fully on Safari now. I can't get into my Gmail. It just stops loading.

Ok, first thing, why are you doing anything with WAMP or XAMPP when you're running a Mac? MAMP should be what you want unless you're not explaining part of what you are trying to do.
2nd thing, I haven't used MAMP in a while, but there are two possibilities for not seeing what you want to see once you have MAMP turned on. One possibility is that you already have "Web Sharing" turned on in your Sharing Preference Pane. If that is the case, port 80 will already be taken and you'll be seeing the default Apache install (files are stored at /Library/WebServer/Documents/). This would push MAMP to either not turn on it's web serving capabilities, or to push it to another port. The other possibility is that MAMP defaults to another port anyway. So instead of localhost, you might have to type in localhost:8080 or something similar. I believe the control panel that gets installed can take you to the currently MAMP-served page, and it can also help you change which port your serving on.
80 is the default port for web serving and the ONLY port that will let you get straight to the server without having to type in webaddress.com:port# instead of just webaddress.com.

I have troubles enabling the cookies, even though I never disabled them, thus I cannot log into my GMAIL account for over two weeks now. What should I do?

I cannot log into my gmail or facebook account, because it says: cookies are disabled, enable cookies to continue. I tried changing my settings in Firefox - Options - Settings - Privacy - Use custom settings. I did exactly what I was advised in the Firefox Help online, enabled everything, then clicked OK. Didnt work. Tried it again and I only found that the settings (custom settings - enabled everything) were not even saved. I am not able to save these custom settings any way, it never saves them no matter how many times I try and click ok, I come back to the setting to find that they are not there. So I tried clearing all the cookies and cache in history (also found this online in firefox support site), guess what? DIDNT WORK. I am starting to be a little bit pissed off as I cannot log into my gmail or facebook account for over two weeks now! Any time I need to check e-mails I have to use someones laptop.

If the cookies are enabled in Firefox and you still have problems then you may have security software that is blocking cookies.
Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder

After downloading Firefox, I cannot get into my gmail account. I have gone to settings and fid everything that was suggested.

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