After downloading iTunes 11 my DVD/CD drive is gone, have tried every suggestion with regard to registry fixes, nothing has worked and it is still completely gone...what do I do?

Have seen this for the past few years and it has finally hit my laptop. I downloaded and installed the newest version of iTunes and now my DVD/CD drive has not only stopped working, but is completely disappeared. I have tried all suggestions that I could find and it is gone.

Hi
I also have this problem - blank or pre recorded CDs are no longer recognised in my DVD drive....?

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HT4972 My phone doesn't show up in itunes or in my computer. I have tried every suggestion currently listed on this forum. My phone is basically worthless.

I can't get my phone to show up on any of my 4 computers. Used 3 different cables. Tried every suggestion on apple support site.

Ok, so its been a while since I posted anything on here. That's pretty much been because I've been too busy and didn't have time to do anything to sort out my problems with my ipod.
I did as suggested and ran full system scans for viruses, adware and spyware. There was nothing major wrong with my PC. I also tried to format my ipod through the disk management part of the device manager window, after taking a long time to recognise the ipod and try to format it (8 hours) it got to around 70% before failing. So I though I was doomed to bin the ipod.
However I tried again today, to connect to my PC and the ipod had run out of charge completely and displayed pretty much every unhappy icon possible: the sad ipod, the folder and exclamation, and the dead battery. So I plugged the ipod in for a few hours while I went out, and when I came back it was fully charged. From here I had no problem putting the ipod into disk mode and connecting to the PC. This time I could access the ipod as normal through the my computer window and simply told it to do a full format. This completed in less than half an hour, restored the ipod to factory setting and am currently waiting for itunes to put around 3,000 songs onto the ipod.
I have no explaination for why the problem has been solved save to say that running the battery down completely may have done the trick. Sorry this has been such a long post but I am very happy right now (saving £200 on a new ipod). I never even had to reinstall the itunes from my original CD version.
Lastly, a big thank you to all the people who offered their advice.
Gav
Windows XP

I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd li

I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd like to know how to get the serial number for me to reinstall Adobe creative suite 5 design premium when I am no longer study because I would still like the used? It is not fair if I do anymore because I really need.

You can download Creative Suite 5 here:
Other downloads
To deal with the issue of the serial number and using it again, you'll have to use Web Chat. Here's a link:
Adobe ID, sign in, and account help
See the bottom of the page for a link

HT202873 I just purchased GB10 last week and I repeatedly keep getting the following message, "Garageband was not able to install the new sounds. Close and re-open Garageband to download and install them again." I have tried EVERY suggestion!

Model Name: MacBook Pro
OS X Yosemite: 10.10.2
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 4 GB
I just purchased GarageBand 10.0.3 last week and I repeatedly keep getting the following message when I try to download ANY of the FREE Piano lessons in the "Lesson Store", "Garageband was not able to install the new sounds. Close and re-open Garageband to download and install them again." I have tried EVERY suggestion that I have come across on the internet and nothing is working! If I'd known I would encounter this issue, I would not have paid for this. Tried restarting, rebooting, reinstalling, deleting the cache, and on the verge of just reinstalling the OS. I have come across people have the same issue for months and I can't believe Apple has not offered a fix or update or anything.

Immargarita, Since you just purchased the software you qualify for a no charge one on one at an Apple store. They never could tell me what was wrong, but after three visits and not one dime, all lessons downloaded at the store. I was not going home until it worked.
Hint, hint, I had just upgraded OX when the problem started. So... I qualified for tech support. I forgot to get my none working since the up grade Photoshop fixed. Some Java component can't be found and just like GB, the link to Apple for support does not work. I have the good old PS disc. I'm not happy with this cloud stuff.
When you call and give the SN for your computer, they may say it will cost $29.00 dollars for one time support. Instead choose a different prompt, tell the human being what your problem is and set up a visit to the Apple store. BTW, no one at the store seemed to have heard of this issue.
The techie just started the download and ran the activity monitor. The download stopped once. Then he continued it and everything is there now.
Shame on you Apple.
Hope this helps.

Desperately trying to download iTunes 11.1 and have tried every suggestion I've come across in the discussions. NOTHING works! HELP!

I'm desperately trying to download iTunes 11.1. I have tried every single suggestion and link suggested in the discussions. My Mac tells me I need it for my iPhone with IOS 7, to connect it. I check for updates, then it checks, then says it's up to date but it isn't!! Still got the old iTunes! Have tried the download in www.itunes.com, I press download and 2 seconds later it says thankyou, but there's nothing there! Have tried from another link and try to open it and it says it's not recognized. I think I'm going to go insane. I have been trying iTunes contact but I can't get hold of them! Does anyone know what I can do? I'm technologically challenged so I only know the basics and have NEVER had a problem with updates, downloads etc, ever!!! HELP

I just tested it (on 10.6.8) and it worked perfectly well, so it may be something on your computer. You could try creating a new user account on your Mac and using that to try downloading. You can then install on that account and it will be available on your normal one.

Hi all issues with iphone 4 after update apple recovery iboot USB driver access denied have tried everything I can find and can't get it to work pulling my hair out

Hi everyone
Need some help desperately
Was syncing my iphone through itunes and it wanted me to update the version which I thought it did
Now my phone keeps telling me to connect to itunes which I have tried without success.
In device manager it's showing as apple mobile device in recovery mode with an exclamation mark
Have tried so many options from this site but nothing works.
When I tried to update in device manager it says access denied
Have also tried reboot without success
Going absolutely mad need a real expert
Pleeeaaase thanks

Hi Brenni17,
If you had an issue during an update and now having issues restoring your iPhone, you may find the troubleshooting steps outlined in the following article helpful (apologies if you have already seen it):
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

Since updating to iOS 6 on my ipad i am unable to connect to the internet, itunes or the app store. I have tried many suggestions about changing the dat, logging in/out of itunes etc but nothing has worked! Please help :)

Since updating my ipad to iOS 6 a few days ago i can't seem to get onto the internet, the app store or itunes, nor can i update to iOS7!! I sent an email to apple support and they said we don't handle these issues and redirected me back to the help forums which i have already seen and tried everything other people have suggested and nothing has worked (changing date, signing in/out of itunes etc). When i go to app store the screen is blank, in itunes it just keeps saying loading but never gets anywhere and same with the internet! When i go to settings to update to iOS 7.0.4 it says software update unavailable, try again later. Not sure what to do now. Nothing works, can't use my apps, facebook, music etc. Will contact apple again and try get some answers. But thanks for any info

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My Mac have 2x4 (8GB) of ram but after installing Lion os x I can see 2x2 (4GB) or Ram only, I have tried every slot with swaping all the slots.

Friends I have upgraded my SL to Lion after installing I see only 4 GB of ram out of 8 gb (2gb x 4), I have tried all the options changing slots and swaping ram to different slots and card also.
V' Sam.

Hi,
Thanks for your reply... I just downloaded your recomended software, this software test the memory which is in the list of system, which system says these memory slots are availble. but the issue with my system is different. My all ram slot are working well on both memory slot cards, but in actuall I have 4 memory sticks of 2gb each (8gb) which was installed on one card and when I installed Lion OS X it is showing only 4 GB of memory 2 memory sticks are showing only other 2 memory sticks are not showing in machine when we start and see in system information. I replaced 2 memory sticks with other they were also working and I even tried placing all memory sticks on other memory slot card they were also working but only 2 slots are showing... only 2 memory sticks of 2 gb - 4 GB out of 8 GB.

My iPad 2 will not restore using iTunes. It keeps telling me - the iPad "iPad" could not be restored. An unknow error occurred (4) - I have tried every suggestion I could find so far. Any ideas as to what I can do?

My iPad 2 will not restore using iTunes. It just quit a week or two ago and showed that I had to connect to iTunes.
When I do the "restore and update" it does not complete the "verifying iPad restore with Apple" and then shows the following message:
The iPad "iPad" could not be restored. An unknown error occurred (40).
I have tried it a number of times. Also turned of anti-virus and firewall. Tried on different computers. All resulted in the same message. The iPad is only 2 1/2 years old, so I hope it can be fixed.
Does anyone have a solution?
KandAfromMO

Found this thread by searching the forum. I hope it helps.
https://discussions.apple.com/thread/5471311

TS1410 My IPod nano 7th generation all of sudden is not recognized by ITunes. I have tried every step provided by Apple on how to change this and nothing works. Please someone help!!

For some reason my IPod nano 7th generation is not recognized by ITunes. It has recognized it up until today. I have followed every step that is provided for troubleshooting and nothing is working. Does anyone have any suggestions?

Hello sipsy12,
Thanks for using Apple Support Communities.
For more information, take a look at:
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Have a nice day,
Mario

TS3694 I have tried every suggestion regarding installing Apple Mobile Device on Windows 7. We had no problems until iTunes attempred to upgrade to the latest 10.6.3.25 version. Any new suggestions would be most welcome. Thank you.

We have tried dozens of times to uninstall and cleanout every file. Even tried opening perms on the filerepository. Tried installing with msiec and logged. iTunes will install but AMD will not so we cannot connect the phones and pods. Any new suggestions would be greatly appreciate because we are about to give up and maybe pay somebody to try to install it which is ridiculous. I can supply the install log if anyone is interested. Thank you.

Hey thanks for replying.
Here's what I did:
First I tried the Winsock reset in the Command prompt. Nothing changed.
Next, I tried the instructions on http://http://support.apple.com/kb/TS4123. The only other program that came up on the 'Winsock Providers' tab on the program was 2 Windows Live applications, which I can do without. So I deleted all Windows Live Applications.
I did the Winsock reset in the Command Prompt again and rebooted my comp.
Unfortunately, nothing has changed. iTunes keeps freezing at various stages of the sync, then shows the candy cane-striped bar with either the words 'Finishing sync' or 'Cancelling sync', before showing the Apple logo.
Sometimes, iTunes gets to the syncing stage - "Copying # of ####" - where it will trudge through the first, second and third tracks before flashing "Copying 4 of ####" for a split second and I catch "Cancelling sync" briefly before the Apple logo appears.
Again, I've repeated the steps I mentioned in my previous post. Does ANYONE know when the new version of iTunes is set to be released?! This one is driving me INSANE, to say the least!!

My iTunes is refusing to work with any device I attach to my computer: iPod, iPad and iPhone. I've tried everything recommended to me by Apple, but nothing has worked, not even several uninstallments of iTunes. Help please!!

All my computer says is that it reconises that there's a iPod there but that it can't use it for some reason.
All of the solutions offered have not worked. I just want to be able to use my iTunes properly again.

Hello, Beckara.
Thank you for visiting Apple Support Communities.
I would need some clarification on the issue you are experiencing to better assist you. However, if your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If iTunes becomes unresponsive when connecting a device, try the troubleshooting steps in the article below.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Cheers,
Jason H.

After downloading itune to my dell computer (with windows vista), the DVD RW drive is disabled. The device status shows "device can not start (code 10)" Any suggestions? Thanks.

after downloading itune to my dell computer (with windows vista), the DVD RW drive is disabled. The device status shows "device can not start (code 10)" Any suggestions? Thanks.

additional info.
I have found the correct error definition in english.
"can not start the device (Code 10)"
I have updated my bios to the latest version.
I have just tried to uninstall all USB-drivers, and reinstall them.. Still no luck
I have tried to uninstall and reinstall all webcam drivers - no luck

After downloading itunes 10.6.1 dosent open on my PC windows XP

After downloading Itunes 10.6.1 in my windows XP dosent open when i click agreen on the first page, that is the far i can go.... Thanks

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

After download itunes installation began in windowx xp near the end of the installation the message says: it was not possible to write the value to the key Software / Classes / .mpg / OpenWithList / iTunes / .exe. Already reinstalled 3 times and always sa

After download itunes installation began in windowx xp near the end of the installation the message says: it was not possible to write the value to the key Software / Classes / .mpg / OpenWithList / iTunes / .exe.
Already reinstalled 3 times and always says the same message.
thank you

Only two had virus on windows XP this week and wiped them with Avast. The itunes asked me to install the update, and so I did. but it always gives me that message.

After downloading iTunes 11 my DVD/CD drive is gone, have tried every suggestion with regard to registry fixes, nothing has worked and it is still completely gone...what do I do?

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