After Effects CS6 stopped working after Mavericks install

I started getting a - You cant use this version of the application "Adobe After Effects CS6 with this version of OS X 10.9.1 - You have Adobe After Effects CS6" 11.0 - all my other Adobe CS6 programs are working - photoshop, premiere, bridge ect. Is this a delete and re install or is there a way around this problem?

You have to run the update for AE. You may have to use the uninstaller and then re-install. I'm guessing that this started after you ran an update for your OS.
When you ask a question assume that we know nothing about your system or your history with that system. We can provide better help if we know if your system worked before, what changed, and anything else that pertains to your problem. Something as simple as an automatic update to your virus protection can kill another app.

Similar Messages

  • How can I update After Effects CS6 to work with Mavericks?

    I bought CS6 in September and now I have updated to Mavericks on my Mac.  It says it won't run on Mavericks?  Is there a new download?  I don't want to move to Creative Cloud, I just want to keep my purchased version.

    Adobe After Effects CC and CS6 require updates to be compatible.
    Download the latest build for After Effects CC (12.1) at http://adobe.ly/AE_CC_12dot1_details
    ...and After Effects CS6 (11.0.3) at http://adobe.ly/AE_CS6_1103

  • Why do the "SAVE", "SAVE AS" and "UNDO" functions of InDesign CS6 stop working after a short time?

    Why do the "SAVE", "SAVE AS" and "UNDO" functions of InDesign CS6 stop working after a short time?

    Normally they don't. You might have some sort of problem on your system, possibly a conflict with other software, or corrupt ID prefs or application. Trashing the prefs is easy, and good place to start: Replace Your Preferences
    It will help if you tell us the OS version, whther you've installed the 8.0.1 patch, and how you are trying to access the commands, and what happens when you do. Is this isolated to one file, or does it happen with all files?

  • Hello I downloaded adobe after effect CS6, but it is not installed and asks to install Adobe Support Advisor. I turn to the site and there wrote: "The Adobe Support Advisor tool was used to analyze installer log and system information associated with inst

    Hello I downloaded adobe after effect CS6, but it is not installed and asks to install Adobe Support Advisor. I turn to the site and there wrote: "The Adobe Support Advisor tool was used to analyze installer log and system information associated with installation errors. The tool has been replaced with improved installation support mechanisms. Please visit Adobe Support section for Knowledge base articles around Installation . " What do I do?

    yes, I did that with helping message 3, I'd remove Cs6 only, but it did not help. The message "Failed to initialize the setup program. To identify the problem, download the program Adobe Support Advisor" repeat again =(

  • After effects has stopped working

    after effects has stopped working,
    I continuously see this and it will not open. I have opened it on previous builds on this platform.  I have been on for hours with technical support and they cant figure it out. one guy said it was a bios setting for ASUS but I can not find the setting to change it if it is.
    I am running an ASUS M5A99FX PRO R2.0 AM3 AMD 990FX SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard,
    AMD FX-8350 Black Edition Vishera 8-Core 4.0GHz (4.2GHz Turbo) Socket AM3+ 125W Desktop Processor FD8350FRHKBOX, 20 gb ram, 12 ter hard drive space,gforce GTX460 x2 bridged GPU, 800w psu, and win 7 pro 64 bit.

    Nobody can tell you anything without the crash info.
    Working with your Operating System’s Tools | Mylenium's Error Code Database
    Mylenium

  • CS6 Premiere Pro and After Effects have stopped working :(

    After installing the AdobeCS6 I removed CS4 by using the Creative Cleaner Tool. Now Premiere Pro and After Effects don't work and windows wouldn't tell me what the problemm is. The rest of the CS6 is working fine apparently. Do I have to un-install then re-install all the CS6? Is it normal that the CC Cleaner tool do this? ... Thank you!

    Advice around these parts is not to remove older versions after you install a newer one, because this is exactly what can happen.  If you want to get rid of an older version, do that before you install the new one.
    So yes, you may well need to reinstall.

  • Can't open after effects CS6 11 in OSx Mavericks

    I need help to know how to update my after effects cs6 11 to open in Mavericks
    Thanks

    Install the update:
    http://adobe.ly/AE_CC_1201_Mavericks

  • Premiere and After effects no longer work after graphics card upgrade

    So heres my problem. A week ago my gtx 295 died. So I got a new gtx 780 and new ram. After installing my new card and installing the latest drivers premier and after effects cs6 crash on the splash screen. Whats wierd is these are the only programs that crash. After effects cs4 works fine along with all my maya stuff. I reinstalled premier and it still crashes for some reason.
    I'm running vista ultimate 64bit with the cs6 production suite. I do have some plugins on after effects including the trapcode suite amd optical flares.
    Any tips?

    graphik wizard wrote:
    So heres my problem. A week ago my gtx 295 died. So I got a new gtx 780 and new ram. After installing my new card and installing the latest drivers premier and after effects cs6 crash on the splash screen. Whats wierd is these are the only programs that crash. After effects cs4 works fine along with all my maya stuff. I reinstalled premier and it still crashes for some reason.
    I'm running vista ultimate 64bit with the cs6 production suite. I do have some plugins on after effects including the trapcode suite amd optical flares.
    Any tips?
    graphik wizard,
    The only thing I can think of is that Windows Vista is not one of the supported operating systems for Premiere Pro CS6. Only Windows 7 is listed. Is it possible to upgrade your OS?
    Thanks,
    Kevin

  • After Effects CS6 not working on yosemite

    I upgraded my MAC OS from Mavericks to Yosemite and After Effects suddenly does not work. It says that the version cannot be used in the current OS X version. I have searched and did all the suggested solution available on the internet. I have reinstalled and installed after effects CS 6 and downloaded the updates (11.0.4). But it says that the update is not applicable for the product. What is odd though, the other CS6 programs are working properly other than After Effects. What should I do? any help??

    Try fixing permissions problem that impedes start of Adobe applications
    Then try updating within another Adobe app.

  • After Effects CS5 stopped working, seemingly randomly.

    So, I was working on a project one night (nothing new there) and the  following morning I came to open After Effects and the thing loads but  just sits not responding. This is after all the all the modules and plugins have loaded and you are left at the workspace.
    I  know I was playing with some services the night before, but I can't  think for the life of me how any of the alterations would have affected  ae. I have backtracked and reset some but to no avail.
    Since the problem I have tried updating AE as well as my graphics drivers (ati 4870). This is on win7 64bit btw.
    Appreciate any comments, I'm tearing my hair out. Also to note; no other CS5 apps are affected and I have yet to attempt a reinstall.

    Thanks alot for your reply.
    Trashing the prefs did not do anything unfortunately.
    I do not recall touching those services, but that does not mean I did not I guess. But not only that, I could not find them in the services list nor in startup. Baffled..
    I'm not sure why my firewall might suddenly kick in and be blocking this, no changes were made in this respect.

  • Photoshop CS6 stops working after a period of time

    Hi,
    I'm having a very frustrating issue with Photoshop CS6. When starting up my Pc or notebook it works just fine and I can open images and create new documents.
    After a period of time (unknown) I can no longer open images or create new documents. There are no error messages appearing at all.
    I have contacted support and to date nothing has worked to resolve this.
    I have un-installed and re-installed Photoshop. I have tried running it without loading preferences etc.
    The application is up to date as is my operating system.
    This is affecting Photoshop on 2 separate installs, my PC and notebook
    Any ideas?
    Running Windows 7
    Cheers
    George

    But this is happening on two different machines, a work notebook and my home PC... surely not the issue?
    Cheers

  • After Effects CC stopped working with QuickTime files

    I can not reliably use QuickTime (Animation or ProRes codec) in my timeline. I also can't export to QuickTime. I believe accepting the latest update to CC or my system software initiated this problem. I did not have this problem last week. I have converted all of my source QTs to .PNG sequences and .AIFs as a work-around.
    System Details:
    CS 6 CC | Mac OS 10.8.4 | MacPro5,1 | 96 GB Ram | PROJECT & MEDIA drive: Mercury Accelsior > 500 MB/s read/write | CACHE drive: Mercury Accelsior > 500 MB/s read/write | Nvidia Quadro 4000 Mac | CUDA Driver: latest update.
    Troubleshooting Info:
    • I've read this article: http://blogs.adobe.com/aftereffects/2011/02/troubleshooting-quicktime-errors-with-after-ef fects.html
    • I don't have Blackmagic or Aja, but I do have Nvidia Quadro 4000 Mac with the latest Nvidia and Cuda drivers. I'll try uninstalling... but I may want to raytrace in the coming days.
    • I've trashed the 12.0 folder and rebooted many times
    • repaired permissions
    • Multi-threding on/off doesn't matter
    update
    • "QT32Server process" appears then disappears Activity Monitor when I try to render ProRes (output module fails...)
    • No firewall
    • Uninstaled Nvidia driver. Restarted. Same problems.
    and then
    • Created a fresh admin user. This seems to work for now: I can read and write QTs through AE again. I'll update if there are any changes.
    update again
    • Once again, I  can not import ProRes QTs into AE CC. Making a new user only worked for 2 launches. The only software I used with this system/new user was Adobe AE CC, PS CC, and Safari.
    Any suggestions?
    Best,
    Benjamin

    Hello,
    My team and I have been following this thread - we've been having very similar issues. Namely the 86::2 error and "MooV file is damaged or unsupported."
    We had these issues on two machines from the first time we ran Ae CC and Pr CC early last week and were on OS 10.7.5. So we did a clean install and upgraged to Mountain Lion.
    System Info: CS 6 | FCP 7 | 2x2.93 GHz 6-Core Intel Xeon | 64 GB 1333 MHz DDR3 ECC | NVIDIA Quadro 4000 2048 MB | OS X 10.8.4 | Latest CUDA drivers | AJA KonaLHi drivers 10.4.4 (we have moved back from 10.4.5 upon reccomendation from AJA tech support.)
    The second machine is the same as above, but with 20 GB of ram.
    (Red Giant plugins were installed after the crashes on the clean install)
    We are networked with an XSAN.
    On my machine, the first listed above, I seem to have stemmed the issue in Ae by uninstalling Premiere. Without Premiere none of the problems in AE occur.
    On my clean install the timeline of app installation went: first FCP, then Ae, then Pr. When I installed Premiere the problems arose again, 86::2 error and MooV error and the issue still arrises on the 20 GB machine when switching between Ae and Pr.
    I hope that makes sense.
    We will troubleshoot the Quicktime files tomorrow. I hope this can be helpful!
    Thanks.
    Adobe Crash Report Links:
    https://dl.dropboxusercontent.com/u/8857265/Adobe%20Troubleshooting%20-%20Reports/Adobe%20 QT32%20Server_2013-07-31-150909_Edit-TWO.crash
    https://dl.dropboxusercontent.com/u/8857265/Adobe%20Troubleshooting%20-%20Reports/After%20 Effects_2013-07-31-154601_Edit-TWO.crash
    https://dl.dropboxusercontent.com/u/8857265/Adobe%20Troubleshooting%20-%20Reports/After%20 Effects_2013-07-31-155938_Edit-TWO.crash

  • Hi, so I'm wanting to buy After Effects CS6 and I have a MacBook Pro 15 inch, will the program work? If not what which After Effects version will?

    I'm saving up to buy After Effects CS6 and I wanted to make sure the program will work on my Macbook Pro. I have the 15 inch screen. If that version doesn't work is there another version that will work with it?

    Yes, After Effects CS6 will work on a MacBook Pro.
    I see in your sig that it says that you're still using Mac OS X v10.5.1. Really? Because that would be a problem. After Effects CS6 requires v10.6.8 or higher of Mac OS X.

  • A virus that affects...  After Effects CS6?

    Hi everyone,
    Although I read online that others had the same issue as me, I couldn't find any solution.
    please see  post # 15   http://forums.adobe.com/thread/630006   POST # 15
    After I restarted my pc,
    After effects cs6 is staying that "I have more than 1 copy of plugins and to remove one of them".
    Now, I know this is a normal message from adobe, however, I know it's not true because:
    1. I have NO extra copies of plugins.
    2. AE is saying I have a copy of EVERY SINGLE plugin installed. (around 300 )
    3. I removed ALL plugins until AE could ***** about duplicates.
    Once I removed all of them, I got  " TRACKER _REGISITER:MISSING SUITE "
    "AE can not  continue"
    Has anyone experienced this before?
    Thanks
    Lou

    I'd run the AE cleaner tool, remove the Library/Application Support/Adobe/Common/After Effects CS6 directory completely, then re-install and re-install your plug-in's.
    You shouldn't go about removing plug-ins from their folders and expect things to work. All it takes is deleting one and you can get the error message you are seeing.
    It's very unlikely that a virus caused your problem. It could have been a host of other things. It only takes one duplicate hiding somewhere in an alias or installed in the wrong directory to foul things up. If you've got 300 additional plug-ins then it's not surprising that something got broke during an update or an install especially if your plug-ins were not installed with an installer.

  • After Effects isn't working anymore.

    Hello,
    Since a couple months my After Effects has stopped working.
    Everything I tried did NOT work.
    What's not working: I made a little video of my problem with AAE
    http://screencast.com/t/L4JbTpxFY
    Anyone that could help me out?
    (Re-installing does not work either

    We know nothing about your system or any otehr details, so this is not going anywhere. As a stasrt, trash the prefs, flush the cache, remove any third-party plug-ins and scripts. For anything else you wil lhave to provide exact system info and crash details:
    Working with your Operating System’s Tools
    Mylenium

Maybe you are looking for