After I purchase snoopy's street fair purse on 20th,June,2012,I can't play the game.Can I refund the money!
After I purchase snoopy's street fair purse on 20th,June,2012,I can't play the game.Can I refund the money!
Hi Brian, Thanks for your advice but I've tried a few times but still I can't update my apps.
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Hi,
After I purchased snoopy's street fairs' exclusive offer on 19th July12, I did not receive any snoopy coins till now(Suppose to have 150 coins on the game for $1.99). And APPLE charged me $1.00 on 19th, and charged $1.99 again on 21th July12, totally charged me $2.99, but still haven't recieved any snoopy coins in the game, it sounds unreasonable.
thank youMy daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!
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I don't understand what's happening with my Music. All the songs that I purchased, that were previously on my phone, now show up with a Cloud next to them, but I can't play them. If I touch the Cloud, it turns into a red square, acts like it's downloading (which I can see happening in iTunes), but never downloads. The Cloud just stays there.
I've sync'd my phone, I've turned it to "show all music" in Settings, I've drag and dropped the songs/albums onto my phone again. I feel like I've tried everything I've seen recommended, but nothing works.
I've purchased a lot of music from iTunes. It should be there. What's going on?
P.S. Same thing happening with my purchased books. Ugh.Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.
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I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.
PES 2012 is no longer available in the US App Store and only on the British App Store currently.
http://pes-2012.en.softonic.com/iphone
That (an app no longer available) happens sometimes.
Your only way is if you have the appt on your computer such as in the recycle bin/trash or in a computer file backup. In that case move it to your iTunes library and sync. -
I updated my ipad 2from IOS 5 to IOS 8. All games and apps that I downloaded was deleted. What can I do to return them back, even after downloading one of the games He deleded all the steps I went through and I need to start all over again
iCloud: Restore or set up your iOS device from iCloud
Or from iTunes http://www.iphonefaq.org/archives/971992 -
After reinstalling game, the achievements from Game Center doesn't uploaded to the game and starts from the beginning . All the achievements are seen in the Game Center . How could I upload the last progress into the game?
Hello there, Elena Lyubina.
The following Knowledge Base article offers up some great steps for troubleshooting issues with an application not functioning as expected:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
After I installed Mavericks I could no longer shut my Macbook Air (mid July 2012) down, except by force quit,I was using an Apple Tv screen and Apple wireless keyboard. After that the spinning beachball kept appearing at more and more frequent intervals, even after I had wiped the drive and re-installed Mountain Lion from the Apple site. It is now almost non functional. and just three months out of warranty
Backup your data as soon as you can.
MacBook Air computers sold between June 2012 through June 2013 are known to have a high SSD failure rate and Apple is replacing them for free.
http://www.apple.com/support/macbookair-flashdrive/
You should maintain current backups. Given the known failure rate of your SSD that is especially important.
For more about backups
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods:
https://discussions.apple.com/docs/DOC-3045
Methodology to protect your data. Backups vs. Archives. Long-term data protection:
https://discussions.apple.com/docs/DOC-6031 -
After I turn off Airplane mode and I want to play games when was downloaded before fly to oversea. I was palying all games on ipad before fly.
now when I turn on ipad and want to paly games but It can not play games on ipad.???
Anyone can fit it on setting?
Need help please.
Thank you.OK. I am having a little bit of trouble understanding your responses, but let's start with this since you are having an issue with other apps as well.
Reboot your iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Let the iPad start up completely and then try again. -
How do I remove the DRM-Protection from tracks so that I can play them on my DJay 2 app. I've followed the directions for removal and it's not working...
Will I have to purchase these tracks again?Apple's official advice is here... HT2905 - How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group of identical tracks to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin. This can happen, for example, if you start iTunes with a disconnected external drive, then connect it, reimport from your media folder, then restart iTunes.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background. Please take note of the warning to backup your library before deduping, whether you do so by hand or using my script, in case something goes wrong.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
tt2 -
My iTunes account has been hacked via Canada according to an email from apple some one in china tried a few weeks ago but failed.
I changed my password a couple time now but it seems that someone has hacked it and downloaded a free game called "game of war fire age" as I said its a free game but the in app purchases can be up to £69.99 per purchase of gold?
This is a worrying thought that my account has been compromised and I am unsure of what to do about it.
I would like to open a new account but would I be able to transfer all my purchases over to a new account any advice is welcome many thanks for your time.i recieved the same email with the same game and it also stated the purchase was from canada i have revieved a few other as well and am concerned i have changed my password a few times now but i still revcieve emails and am very worried. i recieved the email near the date this question had been put up
however i do not know how they are downloading apps as my credit card details need verification when i download anything , any help would be much appreciated. -
Have bought a movie via apple TV and would like to have it available on my computer and ipod but it doesn't appear in the library on either. If I purchase a move from itunes via the computer it's available on both my ipod and apple TV. Can anyone help?
Simply download the content on the computer from the purchase history.
Downloading past purchases from iTunes. -
I have been playing a game for a while under an account, now I have an Itunes card under a different account and would like to use that $$$ to purchase items for my game, but it doesn't let me because the game was downloaded under the original account. How can I use the $$$ in my new account?
same here but i cant purchase a movie or anything
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Can't play purchased album because itunes says my computer is not authorized, but it is?
purchased an album yesterday and can only play 3 tracks off of it. the others, i am prompted to log in before playing them, saying my computer is not authorized to play the file. then, when i log in, i am told this computer is already authorized. so i go try to play the track and i am prompted to log in because my computer is not authorized...
talk about a headache!
running windows 7, itunes 10.
i've disabled windows firewall and all antivirus software.
only have one pc and only have one itunes account.
ANY help would be appreciated. thanks in advance.iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
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I purchased gems for the game bingo but they are not there however I received the bill to my email stating its paid and it shows it was gems purchased for the game pet story but the gems are not there either. How can I correct this problem?
Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
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My 3GS has stopped playing any games even after hard reset.
My 3GS has stopped playing any games even after hard reset. Touching the game icon, brings up the game screen but then immediately returns to the main menu.
Hi there Casa_Pacifica,
You may find the troubleshooting steps in the article below helpful.
iPad: Basic troubleshooting
http://support.apple.com/kb/ts3274
-Griff W.
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