After login to the e-bank on line of the Eurobank EFG in Serbia error message: "Keyboard Navigation Disabled." appear and furthur work is not possible.

This problem started about 10-20 days ago.
After login to the e-bank on line service of the Eurobank EFG Serbia further work is not possible because the screen became gray and an error message appear: Keyboard Navigation Disabled.
I run the laptop on Win 7 Professional - 64 bit Service Pack 1.
My default web browser is Mozilla Firefox 21.0.
Alternative is:
- Internet Explorer 10
Version: 10.0.9200.16576
Update Versions: 10.0.5 (KB2829530)
I have scanned my laptop and cleaned few fond viruses. Have uninstalled and installed again Java so now I have:
- Java 7 Update 21
- Java 7 Update 21 (64-bit)
I have uninstall and reinstall Firefox.
Result is that now I can run e-bank online in IE but not in Firefox.
Customer support service from the bank told me that the problem is related to the browser...

Problem still exist - looking for a solution.
You may see how this appears on the screen at the attached picture.

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After login to the e-bank on line of the Eurobank EFG in Serbia error message: "Keyboard Navigation Disabled." appear and furthur work is not possible.

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