After resetting my phone to factory settings, it will not turn on. When i press the power button a white screen and black apple pop up. it stays on that screen and will not go to the home screen, it will just die. please help!

after resetting my phone to factory settings, it will not turn on. When i press the power button a white screen and black apple pop up. it stays on that screen and will not go to the home screen, it will just die. please help!

Make sure it is charged for about 10min using the adapter, then connect in recovery mode, explained in this article:
If you can't update or restore your iOS device

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  • My phone turns off and does not turn on, even i tries holding power button n home button for few min.... its shows nothing. i connect it to the computer n it doesnt show in itunes.  plz repl wats the prblm wid it

    my phone turns off and does not turn on, even i tries holding power button n home button for few min.... its shows nothing. i connect it to the computer n it doesnt show in itunes.  plz reply wats the prblm wid it

    Hi kamalkumar,
    I'm sorry to hear you are having issues with your iPhone. 
    The article below will provide some troubleshooting steps for this issue:
    iPhone: Hardware troubleshooting
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged. Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    I hope this information helps ....
    Have a great day!
    - Judy

  • My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.

    My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.

    Are you running the most recent version of iTunes for Windows on your PC?  You may be running an older version that is incompatible with the 4s.
    Hope this helps

  • How do I install ilife after resetting my macbook to factory settings

    I reset my Macbook to factory settings with the one disc, then tried to download the ilife from the applications disc and it comes up with an error message and it won't install ilife.  What do I do?

    Restore the iPod.
    Thanks for the reply. My issue is that I have restored the ipod but the issue is itunes. It doesn't seem to recoginze my ipod as restored.

  • HT201355 i reset my iPad3 to factory settings because it was freezing up. when i followed directions on uTube the screen now has Activate iPad. It is currently linked to an icloud id and I cannot remember what I used. How can i recover this icloud id and

    I need to activate my iPad3 after I reset it to factory settings. it informs me that it is linked to an Apple ID that I used to set it up when I bought it 4
    years ago. I cannot remember whether it was icloud or gmail. How can I recover that Apple ID? It will not activate with my present apple id.

    If he doesn't remember the password or the Security Questions, he will have to contact Apple Support to have the Security Questions reset so the password can be reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • Does resetting your phone to factory settings delete your photo streams

    I want to sell my iPhone 3GS but have created photo streams to save my iPad will I loose them if I reset my iPhone 3GS to factory settings?

    No, as they are stored in iCloud and not on your device.

  • Private browsing will not turn off when I press the button or use the hotkey.

    When I try to turn off private browsing, using the button and the hotkey, it will not turn off. What is wrong?

    Make sure that you not run Firefox in automatic [[Private Browsing]] mode.
    You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
    To see all History settings, choose: Tools > Options > Privacy, choose the setting '''Firefox will: Use custom settings for history'''
    UnCheck: [[ ] "Automatically start Firefox in a private browsing session"
    See also [[Private Browsing|#Always_start_Firefox_in_a_private_browsing_session|Always start Firefox in a private browsing session]]

  • My ipod nano 6th gen will only turn on when plugged into a power source.

    My ipod nano 6th gen ONLY turns on when it is plugged into a power source. As soon as I unplug it, it turns off. I also tried to reset it and it did not help. Any suggestions? 

    Howdy mela1223,
    If I understand correctly your iPod will not stay on unless you have the charger plugged in even after resetting it. Normally this would indicate a hardware issue that would need a repair but to cover all the bases before that, the last troubleshooting that can be done for it would be to restore it with iTunes on a computer. 
    Restoring iPod to factory settings - Apple Support
    How to restore iPod
    Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
    Download and install the latest version of iTunes if necessary.
    Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
    After a few moments, your iPod will appear in the Source panel in iTunes.
    Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
    Click Restore.
    If you are using a Mac, you will be asked to enter an administrator’s name and password.
    A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
    Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
    Leave iPod connected to computer to complete restore (typically applies newer iPod models).
    During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage. 
    Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
    After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • After resetting my IPad to factory settings, how can I reset to my most recent ICloud backup?

    I have reset to factory setting on my IPad and would like to restore to my most recent backup setting on ICloud. How can I do this?  Do i need to delete everything before I see the Setup Assistant option?

    Yes. You have to erase the device in Settings>General>Reset>Erase all content and settings.
    iCloud: Restore your iOS device from iCloud - Support - Apple

  • I need help!  my kids reset my phone to factory settings!

    How do I get my pictures and videos back. it does not look like i ever enrolled for cloud storage.  can  i get them back?

    you can find out by inserting it into a card reader and into a PC or put it in another phone and open the file explorer app.

  • I have backed my iTunes with over 10,000 songs on a hard drive and than i reset my computer to factory settings, when i put it back on my macbook pro only 2030 were able to be downloaded back to the same computer

    i have backed my iTunes with over 10,000 songs on a hard drive and than i reset my computer to factory settings because my email was hacked, when i downloaded the music back to my macbook pro only 2030 were able to be downloaded . how can i download all my music back?
    michel p.

    I usually err on the sideof caution when someone says "downloaded" and take it to mean anything fro actually downloaded, to copies, to imported, to moved (frolder to folder), but even if they were "downloaded"... if the old email was hacked, and subseuqently closed out, that leaves the downloaded files "orphaned" if you will, belonging to the old ID. So, while they may be on the HD, they're inaccessible now.
    One of the biggest reasons I NEVER keep anything in my library with DRM employed in it.  I bought it. I own it. I'm not going to get locked out of it.

  • PC does not start when pressing the power button, After that starts automatically like a ghost!

    I have HP Pavilion a6030in, My pc does not start when i press ther power button, but it starts after sometime automatically after that it works fine.
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  • Mac won't boot after I pressed the power button for it to sleep

    Ok so, I decided to take a break and instead of turning off my PC, I put it on sleep by pressing the power button...and screen obviously goes black.
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    1. Reset PRAM.  http://support.apple.com/kb/PH4405
    2. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
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  • After upgrade to Mavericks I have to shutdown using the power button.  Any fix for this?

    I have a mid 2011 iMac, just upgraded to OSX Mavericks.  It will no longer shut down using the menu.  I have to push and hold the power button.  This sometimes results in a very loud "snap" from my machine.  Tried reinstalling but still does the same.  Any fix for this?  If not, how do I redownload Mountain Lion?

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
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    from the menu bar.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after  you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • The power button is not working on my iPhone 4s.

    On my iPhone 4s the power button stuch, how can i fix it. i am based in Bangalore, India. And for this week i will be at Sydney, Australia.
    Please let me know how can i fix the same.
    Thanks, Paddy

    If it's physically stuck it might be best to bring it into the Apple store at George Street Sydney.
    Set up an appointment with the Apple store via the website http://www.apple.com/au/support/contact/

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