After software update, will not boot up past blue screen
I just did a software update and after restarting, the computer will not go past the blue screen with the spinning wheel at the bottom. Please help! I've tried everything under troubleshooting in the manual. Any other ideas?
Thanks, I was able to fix my problem. It was a software issue. Luckily I did a pretty good backup...I just forgot to back up 2 of my most used applications: iPhoto and Appleworks. They were on my laptop before I did the erase and install, and now they are gone. I thought they would be on the iBook install discs or the OSx software install disc...but no. They had to come from somewhere and I just cannot find them! I know I didn't pay for them. Any thoughts on where they may be? I am so mentally exhausted from these computer woes...I can't think anymore!!! Please help me!
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W520 will not boot when docked; blue screen
W520 fails to boot 100% of the time when docked. Blue screen shows SYSTEM_SERVICE_EXCEPTION, STOP x0000003B for nvlddmkm.sys
nvlddmkm.sys is the NVIDIA driver, which is version 8.17.12.9620, the latest shown on the NVIDIA and Lenovo websites. BIOS is also the latest.
Systems boots fine if I remove it from the dock, but it will not boot when docked.
Windows 7 PRO SP1
2 external monitors via DVI
Any suggestions?Boot with Option held down. After the cursor changes to an arrow, Command-. (Command Period) should open and close the optical drive. After you insert the disc, click the curved arrow to have it re-scan the discs for boot volumes. Then select the optical drive and click the straight right-pointing arrow to start.
Try it with the Apple Hardware Test disc first and run Extended Tests. -
Like everyone else today, I attempted to make the move to iOS 8, using my Mac's iTunes. All was running smoothly, the progress bar was nearing the end when I received the error that "the iPhone software update server could not be contacted." With a now useless phone, I restarted it, hoping for the best as I could do nothing. I am now stuck with a phone which will turn on to the white startup screen and black Apple Logo, then instantly shut down, leaving me to repeat the process. If I hold down the home button, I can enter what seems to be "Recovery Mode," with a red iTunes Logo, as opposed to the usual blue. From here, all internet sources I have found suggest that I should restore the phone, but that's really where I hit the problem. When I plug the phone in, when in Recovery Mode, I simply receive the "iPhone software update server could not be contacted" error again, leaving the phone not recognized by iTunes. In non-recovery mode, the phone appears to simply turn off so fast that iTunes has no time to find it.
Any one with similar problems or solutions?This what happened to my iPhone 5 after I updated to iOS 8.0;
The update process was done smootly without problems thru
Over the Air.
Now when I cold start/boot my iPhone 5, my apple logo appears as it was
in iOS 7, but after 30 seconds or so, my Apple Logo dissappears the
screen goes black for 5-6 seconds, but then viola! I am at the Log-On
screen... Then I start using my iPhone.
Just like Chris above, I have done 10 reboots, (complete shut down and
restart), its always the same...
Other than this, my iPhone works just fine. I will not re-install the iOS.
From my past experience, re-installing the iOS does not change
these minor differences... -
3 Beeps After Software Update, Will Not Start
Late 2012 Mac Mini. Updated OS X with Software Update, upon restart it is instead beeping 3 beeps in a row, silence, then 3 beeps in a row again, for hours. It's getting hot near the power cord. Screen is black. I finally powered down successfully by holding power button.
I've seen older posts saying this signals faulty RAM in Powerbooks. I did upgrade the RAM to 16 GB myself when I bought the Mac mini, it has always worked fine (apart from snowy screens when it first awakes or starts which eventually go away and I understand this update was supposed to address...).
Have I voided my warranty by installing the RAM myself?
What to do?John, thanks. I ran the Apple Hardware Test, and the memory tested fine. The three beeps at start up has not returned since the original restart after the software update, so who knows what it was...
John Galt wrote:
Run Apple Hardware Test. Run the extended tests. If it fails OWC will replace it at no charge. A failure could be temperature related but in any event OWC memory is guaranteed for life. Remove and re-seat each of the modules to verify they are properly installed.
Rember, the free GUI front end for memtest is another memory test utility to consider.
The display may or may not be related to anything. It will be difficult to draw any conclusion without another display to substitute.
Tommy Boyo wrote:
And concerning RAM, I've noticed I can't get the Mac to ever utilize even half of it... so I don't understand what the benefit is.
Correct, there is no benefit of additional RAM unless and until your system and what you do with it requires more than you have. OS X manages its resources efficiently, and there is no way to change how it does that.
I'm still getting snow when starting or awakening the Mac when the monitor has not been recently on, so there may be some interaction between the monitor and the Mac mini. (MultiSync LCD2470 monitor.) Because when the monitor has been running for a while I can restart the Mac without getting snow, usually. Turning the monitor off and on about three or four times usually gets rid of the snowy image and I get a picture. Every now and then it will abruptly turn to complete snow after having been on for hours, so who knows... I understood the snow problems were a common problem with the Intel integrated graphics and the recent software update(s) were meant to address it. It didn't help in my case.
At least I'm back to the original functionality from before the software update... -
After bios update, will not boot, says install an operating system
I have a amd hp 2000 notebook. i replaced the hard drive with an ss drive, windows 7. been working fine until the bios update, I bleieve, which lost the boot up parameters. how do I get it to boot. hard drive works well in another system so not that. getting the usual message, boot dvice not found, install an operating system, F2 diagnostics all pass. Hard disk (3F0) message
should one revert to earlier bios, usually not recommended. bios version 45 it says, so not sure the latest.jwess wrote:
I have a amd hp 2000 notebook. i replaced the hard drive with an ss drive, windows 7. been working fine until the bios update, I bleieve, which lost the boot up parameters. how do I get it to boot. hard drive works well in another system so not that. getting the usual message, boot dvice not found, install an operating system, F2 diagnostics all pass. Hard disk (3F0) message
should one revert to earlier bios, usually not recommended. bios version 45 it says, so not sure the latest. -
After software update, will not connect to wide open wifi network at home
Fixed. Unplugged wireless router, then plugged it back in, waited for it to power up, now it works...
What model number of AirPort Extreme do you have?
What operating system are you using on your Mac?
The setup "wizard" will practically configure the AirPort Extreme for you if you use it. Were you using this utility?
Did you reset the AirPort Extreme back to factory default settings before you tried to reconfigure it to become a part of of your network? -
New member ? t-23 system will not boot up past ibm screen
hello all, i just got a t23 2648 gu2 at a yard sale for ten dollars, all i got was the comp. and powercord. when i turn it own it goes to the ibm screen with the options in the bottom f1 and f12 then the comp goes to a black screen with a line blinking. i do not know much about comp. so please help. and i will need very detail instructions. dont know where to begin.
Welcome to the forum!
Your ThinkPad is missing the operating system, or the hard drive.
Check this for instructions on how to remove the hard drive (and determine it's there in the first place):
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-4UYM3F
Good luck and keep us posted.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you. -
Yesterday the trusted and loyal MacPro froze and on reboot kept going straight to a screen which looks like a modern art collaboration between Kasparov, a robot and the ghost of Jackson Pollock. You can see the artwork in the pictures below.
Lion has recently been installed.
Main programmes used are Logic and Final Cut Pro.
I have taken the machine apart and dusted everything down, talked sternly to the ciruit boards, offered bribes to the CPU and even played it Salsa - I figured that this works in breaking the spirits of kidnappers, so it may work with the hard disk.
Nada.
There is a suspicion lingering that the computer was aware of a make or break week of editing coming up and decided to stop working in protest (it is getting on a bit), so I let it rest for a bit before trying another reboot.
Still no luck.
Short of going Basil Fawlty on it, is there anything I can do?
Help!Time to put it aside to pasture.... the 8800GT has some known issues.
Better to replace it now while you can.
As for your system, w/o another gpu but I'd give 99.999% that you are fine.
For dust I juse a powerful 500W.
http://www.amazon.com/Metro-Vacuum-ED500-500-Watt-Electric/dp/B001J4ZOAW/
Other than the card working its way loose (hard to do) or the 6-pin aux power cable being loose etc.
Someone said that "post Lion" that many Mac Pro owners have not been able to use their OEM DVD with Apple Hardware Test (the test is on a hidden partition).
$249 isn't totally bad investment to keep it running.
Other than FBDIMMs self destructing and being fried @ temps above 72*C and having errors of some sort... which is also solvable.
And while / IF you can, make sure you have made bootable clone of your system and data, and have some kind of current TimeMachine backup. -
My intel iMac 2007 24" will not boot beyond a blue screen
I have checked the hardware and everything is good. I have used the disk utility and all is good what can I do next?
Did you repair disk permissions with disk utility as well, if yes then try to start you system in safe mode (hold down the shift key while restarting).
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My 2011 IMac will not boot up past the White apple logo screen with the whirly circle
My 2011 IMac will not boot up past the White apple logo screen with the whirly circle. I have tried various commands but to no avail. does anybody have any advice?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I-PHONE 4 FROZE AFTER AN UPDATE, WILL NOT SHUT DOWN AND SENDS ALL CALLS TO VOICEMAIL, IS THERE ANYTHING I CAN DO?
Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
4s with latest software update will not power off, text will only vibrate, iPod only works with earphones. When I sync it with iTunes it works until power save mode starts, then back to not powering down, making text sounds, or playing iPod out loud.
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
The apple software updater will not update
the apple software updater will not update the following apps
iTunes
Quicktime player
iCloud
<Re-Titled By Host>There is a tech note on what to do when an install or update fails.
Often due to prior copies and cache of those on your system.
Some you have to uninstall but it will leave behind files and folders that then have to be manually removed.
Clone Windows just in case.
Run chkdsk
Cleanup
Use CCleaner or similar and repair the Registry might help too.
I just did a clean install Windows 10 Preview, and the one app I most feared installing installed and seems to be fine, iTunes 12.01+
http://www.apple.com/support/itunes/install/ -
Macbook pro will not boot even to grey screen ??
my macbook pro will not boot even to grey screen ?? Just stopped wprking after I closed the cover.
What other indications are there, does the white light turn on, solid or pulsing?, do you hear the startup chime, or bong if you prefer. Can you hear the drive, the fans?
More information from you will assist us trying to help you. -
IBook will not start up past gray screen w/ apple logo
iBook will not start up past gray screen w/ apple logo. So I have zeroed out the hard drive and reinstalled tiger. No change except if I start up holding shift it will boot and welcome comes up then black screen that says you must restart by holding down power key.
Zeroed out the HD again with same results. Also I have a iBook G3 with the same symptoms.What you are experiencing is a kernel panic.
Try starting up from the Mac OS X Install Disc by inserting the disc and restarting your computer, holding down the C key as the startup chime is ending. Then choose Installer > Open Disk Utility (in Panther) or (in Tiger) click 'Next' at the language screen and choose Utilities > Disk Utility and select the hard drive in the left column. Choose the First Aid tab. Click Repair Disk to test and repair the hard drive.
Once you have repaired the hard drive with the Install disc's Disk Utility, then try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
See if a little hard drive maintenance helps things out.
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