After sync, the I tunes store appears on teh right side and then disappears, leaving the page blank and me unable to access.

After syncing my I Pod, I cannot access the Store. It appears to download for a momoent and then it disappears.

You can't merge accounts. But you can check your purchase history:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
          http://support.apple.com/kb/HT2727
Also, what may seem stupid to you... may be a protection of privacy to others.

Similar Messages

  • HT201272 When a song is purchased from the I-Tunes store, is it essentially "recorded" onto your i-pod, or only "rented" when you are able to access wi-fi and the I-tunes app?

    When a song is purchased from the I-tunes store (and we used a gift card to do so), is it "recorded" to your device (an i-pod, in this case) and you own that copy, or is it just "rented" for your listening when you are able to access the I-tunes app (and therefore need wi-fi).???

    I thought the same thing, however, our son did not have access to Wi-Fi in the car earlier and said that he could not listen to his song because he couldn't access the I-Tunes Store--? Then once we were in a location with Wi-Fi again and he could get to it, he was able to listen to the song...? We are new to all this and not sure that we "did it right" in the first place.  Thanks for your help!

  • My Gmail Inbox flashes up on the screen for about half a second and then disappears, leaving a blank screen with 'Done' at bottom left.

    I can log in to Gmail as usual, but when it loads I get a very brief sight of my Inbox which then disappears. Sometimes it will load properly if I hit the Back button, but not always. I can load Gmail fine with IE. I have tried deleting cookies and cache, and run a full virus scan, with no luck. I have had this problem now for several days.

    Hi, sounds like at least seriousHardware problems, most likelyVideo care/Logic board problems.
    Have you blown thedust out lately?
    Get Temperature Monitor to see if it's heat related...
    http://www.macupdate.com/info.php/id/12381/temperature-monitor
    iStat Menus...
    http://bjango.com/mac/istatmenus/
    And/or iStat Pro...
    http://www.islayer.com/apps/istatpro/
    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
    Reboot, test again.
    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
    Check the System Preferences>Other Row, for 3rd party Pref Panes.

  • I hv a 3GS iphone. it could not be boot up.  When i press the sleep/wake button, the apple logo appeared for a while and then disappear.  My phone could not be start up.  When i go to itune, it does not have the logo for me to sync.

    I have a iphone3GS.  It could not be boot up.  When i press the sleep/wake button, the apple logo appear and then disappear.  The password login screen didnt' come on.  When i tried to connect my phone to the itune on my laptop, there isnt this button that i can sync my phone with the laptop.

    Sounds like your iPhones software may be corrupt. Try placing the iPhone into recovery mode. To do this, follow the steps in this article:
    http://support.apple.com/kb/HT1808
    Hope this helps
    - Greg

  • I have version 10.0 and this week the vertical lines in tables stopped showing up, they appear and then disappear, does not happen in any other browser.

    When I have a table with columns, the vertical lines show up and then disappear. The right side and bottom lines show up and the top and left side lines are very light with no vertical lines showing to separate the columns.
    This just happened this week. It does not matter what size I make the screen, once they disappear, they do not show back up. IE and Google Chrome have no problem with the lines showing up.

    Does it help if you resize that window one or more pixels?
    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode

  • The music search on the I tunes store does not appear after the latest upgrade to my I phone 4

    The music search feature on the I Tunes store does not appear.  Unable to search since the latest upgrade.

    If you're sure where your library is run this script iTunesXMLPath. The library folder is the folder that file is in. Your media folder is recorded under Edit > Preferences > Advanced and is usually a subfolder of the library folder.
    I recommend you backup your library with the method in this user tip.
    tt2

  • HT1296 My I-Phone has music on it that was synced from an I-Tunes library from a previous computer (which is no longer in use) AND purchases from the I-Tunes store.  I would now like to transfer ALL of that music (not just the purchases from the I-Tunes s

    My I-Phone has music on it that was synced from an I-Tunes library from a previous computer (which is no longer in use) AND purchases from the I-Tunes store.  I would now like to transfer ALL of that music (not just the purchases from the I-Tunes store) into the I-Tunes library that I've established on a new computer.
    Can that be done, and how (I've attempted without any success)?
    Any assistance would be GREATLY appreciated!!

    Contact iTunes support and explain your situation to them.  They may let you redownload it at no cost.
    http://www.apple.com/support/itunes/contact.html
    If they don't, I'm afraid you'll have to purchase it again.  Sorry.
    B-rock

  • TS1425 I cannot eject my ipod classic after sync with i-tunes on my pc. It states some of the files are being used by other applications. What does this mean? How can I get it to eject?

    I cannot eject my new ipod classic after sync with i-tunes on my pc due, it states, to open files being used by another application. What does this mean? How can I get my ipod to eject?

    If it's a one-time "glitch," you can try restarting your computer with the iPod still connected.  Try ejecting again after the restart.
    If the problem recurs, you may have a process running (other than iTunes) that is accessing the iPod's storage.  When connected, the iPod's "disk" is like other mounted volumes.  This process may be some type of utility that continously monitors your mounted volumes for security reasons, such as to prevent access by malware.
    If you know of such a program that you have running in the background, there may be a setting to exclude your iPod's disk.

  • HT1386 I cannot get apps I purchased now sitting on my pc onto my iphone.  They were there before I upgraded to 6.0.1.  I backed them up on my pc and I can see the apps are all there.  But after syncing they still don't appear on my phone.

    I cannot get apps I purchased now sitting on my pc onto my iphone.  They were there before I upgraded to 6.0.1.  I backed them up on my pc and I can see the apps are all there.  But after syncing they still don't appear on my phone.

    You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

  • HT1369 why is my ipod can not connect with the i tunes store and can not sync

    Dear apple,
    Please kindly help me because my ipod can not connect with the i tunes store and can not sync either

    Follow through: iTunes for Windows: Device Connectivity Tests
    That link, also contains other links that may be related to your problem and/or to your solution.
    Hope this helps.

  • HT204053 I was trying to download a free app from app store when I was asked to agree a new terms & conditions, after I agree a message of " cannot reach the i Tunes store" whenever I try to log on app store

    I was trying to download a free app from app store when I was asked to agree a new terms & conditions, after I agree a message of " cannot reach the i Tunes store" whenever I try to log on app store

    Hi,
    Thanks for your suggestion. I tried to "reset" the device, but it was still no go.
    Thanks & regards.

  • After the ios7 update I have been unable to open the i-tunes store on my i-phone5, it basically flashes up for two seconds and then closes itself down, anyone else had anything similar and no a fix?

    Since updating to ios7.0.2 on my i-phone5 I have been unable to open the i-tunes store app, basically it just opens for a second or two then shuts itself down, I've tried a soft reset, turning on and off, closing down all running apps but nothing seems to work, anyone else had the same problem and no how to fix it?

    Hey there Fistycuff,
    It sounds like iTunes launches for a split second, then quits unexpectedly.
    I would recommend a few things for this issue. First, close all the running apps on the phone:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, I would next backup your device to iTunes, and restore it:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities
    Regards,
    Sterling

  • I can't open my purchased apps after sync to i tunes, help anyone?

    i can't open my purchased apps after sync to i tunes, help anyone?

    I have found a solution for my very special case with very same symptoms. I gave my iPhone 3GS to my son, created for him his own iCloud account (for backup and contact isolation) but used my App Store account, so that we pay only once for all those 190 applications. However, I was only able to install applications from my Mac, but not from "Purchased Apps", which showed blank screen or crashed.
    Now I have tried to switch language to English (just for the case, probably was not necessary) and created another iCloud account (same Apple ID as I use for App Store) - I have switched only reminders on.
    Now I'm able to see purchased apps, and I can install them. I have even changed the language back to Czech and then disabled reminders for that secondary iCloud account and finally deleted this account altogether. Still I can see purchased apps.
    Between the steps that I did I have always closed the AppStore application from the task bar. Lets hope, it will survive restart. I hope the right Apple ID is now somewhere in the Keychain and marked for iCloud usage.

  • I have windows xp sp3, run Mcaffee security software- when I open I-tunes it does open however it will not connet to the I-tunes store. I-Tunes diagnostic indicates that it does connect to internet but the secure link to I-Tunes fails.

    I have windows xp sp3, run Mcaffee security software- when I open I-Tunes it does open however it will not connet to the I-Tunes store. I-Tunes diagnostic indicates that it does connect to the internet but the secure ling to I-Tunes fails. I-Tunes diagnostic attached. Hope some one can help.                                                     Microsoft Windows XP Professional Service Pack 3 (Build 2600) Dell Inc. MP061 iTunes 11.0.2.26 QuickTime 7.7.3 FairPlay 2.3.31 Apple Application Support 2.3.3 iPod Updater Library 10.0d2 CD Driver 2.2.3.0 CD Driver DLL 2.1.3.1 Apple Mobile Device 6.1.0.13 Apple Mobile Device Driver 1.64.0.0 Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.6.502 Gracenote MusicID 1.9.6.115 Gracenote Submit 1.9.6.143 Gracenote DSP 1.9.6.45 iTunes Serial Number 0012B5500B576CC8 Current user is an administrator. The current local date and time is 2013-04-28 10:27:11. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is not supported. Core Media is supported. Video Display Information ATI Mobility Radeon X1400 **** External Plug-ins Information **** No external plug-ins installed. iPodService 11.0.2.26 is currently running. iTunesHelper 11.0.2.26 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {7282B8D2-078A-4414-82D6-A506F9C935D0} Description: WiMAX Network Adapter - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: 255.255.255.255 Lease Obtained: Wed Feb 13 12:30:29 2013 Lease Expires: Mon Jan 18 21:14:07 2038 DNS Servers: Adapter Name: {9CE46F79-8015-4C15-A074-B1ACA4388E56} Description: Sierra Wireless Network Adapter - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: Lease Obtained: Mon Jan 18 21:14:07 2038 Lease Expires: Mon Jan 18 21:14:07 2038 DNS Servers: Adapter Name: {1A876FC9-50B6-4101-8E4F-838AF1D1CB32} Description: Dell Wireless 1390 WLAN Mini-Card - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: Lease Obtained: Mon Jan 18 21:14:07 2038 Lease Expires: Mon Jan 18 21:14:07 2038 DNS Servers: Adapter Name: {E64A2DD8-7A18-4784-8DC0-08B143E504A7} Description: Broadcom 440x 10/100 Integrated Controller - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: 10.0.40.20 Lease Obtained: Thu Aug 23 15:54:15 2012 Lease Expires: Thu Aug 23 17:54:15 2012 DNS Servers: Adapter Name: {2A9F97F5-D693-427F-BA40-9C3AA36937B1} Description: WAN (PPP/SLIP) Interface IP Address: 107.42.83.109 Subnet Mask: 255.255.255.255 Default Gateway: 107.42.83.109 DHCP Enabled: No DHCP Server: Lease Obtained: Wed Dec 31 18:00:00 1969 Lease Expires: Wed Dec 31 18:00:00 1969 DNS Servers: 66.1.77.7 68.29.73.7 Active Connection: Mobile Connected: Yes Online: Yes Using Modem: Yes Using LAN: No Using Proxy: No Firewall Information Windows Firewall is on. iTunes is enabled in Windows Firewall. Connection attempt to Apple web site was unsuccessful. The network connection timed out. Basic connection to the store failed. The network connection timed out. Connection attempt to Gracenote server was successful. The network connection timed out. Last successful iTunes Store access was 2013-04-16 10:14:47.

    Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
    This happens the same whenever I try to install.
    To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
    My plugin is still showing as out of date.
    Is there anything you could suggest. Thanks for your time.

  • My connection to the I Tunes store is incomplete

    I can access the I Tunes Store but my connection is incomplete.The Home Page does not display and when I try to do a search it is unsucessful.

    Make sure you have the latest version of iTunes installed, you can download it here -> http://www.apple.com/itunes/download/
    If you still see the problem after updating iTunes, this Apple document is a good place to start -> iTunes for Windows: iTunes Store connection troubleshooting

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