After the OS update I get asked a password for a non existing ICloud account.
Since installing 7.0 i have been asked for the password for an icoud account i dont remember the password of.
when i try the forgot password site i ask to be sent an email to that i have.
BUT I never get that email and I cant reset the ipad.
This is criminal, I have an ipad i bought and i cant use it because i forgot a password.
Can someone help please.
Thanks.
IOS 7
Owner's Apple ID and Password is needed for the following:
1. Turn off Find My iPhone
2. Erase device
3. Reactivate device
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Do you have a second hand device and the Activation Lock has not been removed by the previous owner?
Check the status of the Activation Lock on your computer by using this link: icloud.com/activationlock
If the Activation Lock is still active and this is not one of your Apple ID's, if you are using more than one, contact the previous owner to have the Activation Lock removed:
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. Learn how to remove a device from a previous owner's account.
copied from Find My iPhone Activation Lock -
I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account. However, apple was able to bill me for my non-existent iCloud account. How does that happen?
If you didn't create an iCloud account on an iOS device or Mac, you don't have one. You can't create an account on a PC. If you were charged for an iCloud storage upgrade without having an account, contact the Apple online store at the bottom of this page for a refund.
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Actually, my iphone was hanged and its screen was not working at all .So, I updated its software from market but for reactivation it require icloud account but i didn't know how exactly it is and i was caught in big trouble . But i have its box and all other accessories .So , kindly help me as early as possible .Thankyou and tell me about its solution
<Email Edited by Host>Basic troubleshooting steps outline in the manual are restart, reset, restore from backup, restore as new. Try each of these in order until the problem is resolved. If you've been through all these steps and the trouble persists, you'll need to bring your phone to Apple for evaluation. Be sure to make an appointment first at the Genius Bar so you won't have a long wait.
Best
GDG -
HT201077 The new IOS 7 update has assigned a non-existing icloud account to my iPad!
About a year ago I updated my email address associated with my itunes account. When I did that the apps that were purchased before the update had the old itunes email address attached to them. Well today I updated my Ipad 2 with the new IOS 7 and it defaulted my icloud account to the old email address. I attempted to change it but it would not allow me to do so without the password for the icloud account with the old email address. Unfortunately there is no password or actual account with that email because I updated my itunes with a new email address. I am now stuck with a ghost icloud account on my ipad that I cannot get rid of because it does not exist. Likewise I can't add my actual icloud account to my ipad because I have to remove the incorrect account that defaulted into the setup. Does anyone know how to work around this so that I can gain access to my actual icloud account?
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the pimary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back and change your primary email address and iCloud ID back to the way it was. You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account. You will have to prove your identity to them in order to do so. You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/). -
I can't seem to get my keypad shortcuts to work on my iphone 4 after the IOS 6 update. Anyone have a resolution for this??? Apple???
Unless Verizon has a special provision in this regard that ATT has never had, Apple handles all iPhone repairs and exchanges under Apple's warranty.
There is a setting when capturing photos - Automatic, On, or Off for the flash when capturing photos.
If there is no flash when set to On or Automatic in a dark setting and no change after the standard troubleshooting steps which in order are:
Power your iPhone off and on.
An iPhone reset.
Restoring your iPhone with iTunes from the backup.
Restoring your iPhone with iTunes as a new iPhone or not from the backup.
Your iPhone has a hardware problem. You can call AppleCare or make an appointment at an Apple store if there is one nearby. -
After 1st Gen iPod touch reset, cannot configure mail for Mobile Me or iCloud account
I recently reset my iPod touch 1st Gen, v. 3.1.3 (7E18) and have not been able to configure Mail to check the Mobile Me or iCloud mail server. I get an error msg that the user name or password must be incorrect, but they're not. I assume this is due to the old IOS not being up to date with iCloud technologies, but I was able to get mail on this device before resetting. I don't use it much for email, but do carry it on trips as a backup access device to get to mail and calendars. I dont really want to use Safari to check mail when there is a mail app for doing so.
Any suggestions?Try here:
iCloud: What if my device or computer doesn't meet iCloud system requirements?
The above or its links sya how to use/configure mail. -
Ipod ok on mac but not on PC after the famous update
As I read in many topics, after the new update Ih ad my 60gb frozen for a long wierd time... it seems to be ok now by your help.
Now, when I connect it to my PC, do not deconnect appear and wooof it disappear and let the ipod charge and show it to the desk as a drive with nothing in it.
When I plug it to my prtable mac... it 's all fine.
I downloaded the last update version for i pod and itune.
Is there anything I miss knowing that five days ago everything was fine.
Thank you for your support.In addition to Neds suggestions, empty the Safari cache (which should be empty after a clean install).
Goto the Safari Get Info screen (in Finder or in Dock if you have Safari there), click the triangle on languages, and disable those you don't use.
My Safari response time was significantly slowed after the 10.4.5 update, and using the combo updater took care of that. The 10.4.6 combo update is located here. -
After soak test update, I get error messages repeatedly. The majority are "unfortunately, messaging has stopped", but you can replace messaging with "android os", or any other process, as it happens with more than just messaging. I have had numerous people call and ask why I didn't reply to their texts...and I look, but have not received any new texts. YES, I have restarted phone. I have cleared data as well as cache on all apps. I have downloaded the vzw messaging app, which seems silly, since it happens with several different processes and apps, but all to no avail. I am missing texts from my employer, from my family. This did happen, but rarely, before this "soak test". It is now Kitkat version 19.6.3.obake_verizon.en.US. THIS is when I started having problems...like 50 times a day kind of problems! I have seen hundreds of posts all over the internet over the past 3 days. Does no one know how to fix this??? Shouldn't there be a way to revert phone to a pre-update state? and no, hard reset did NOT work!!!! I have been with verizon for well over 15 years, but I have not upgraded my lines and will not in July either. This is ridiculous. It's not like my games aren't working, it is my messaging and "android os"...my lifeline at work!
kristinaf333,
Oh no, I am sorry to hear your messages are not working since the software update. I greatlly appreciate doing all that troubleshooting to try and get the messaging application back in business. I know how much I rely on my messages so I can understand the urgency to get this resolved. Have you had a resolution ticket opened since you started experiencing issues with your messages? Does this happen with all contacts or just some? Please provide additional information to ensure we get to the bottom of this for you.
KarenC_VZW
Follow us on Twitter @VZWSupport -
After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro? There is no p/w related to it and even though I tried to reset "password" it won't allow as the id does not exist, neither does the email associated with the old id. How do I switch it to a newer id?
It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. -
Since the latest auto update of my firefox browser I am experiencing strange issues. Every evening when I stop working, I close my browser (closing all the tabs that I am working on and in the morning, I restore the session) . For many years everything worked just fine ... untill after the last auto update of the firefox browser .. all of a sudden a got 302 errors ( a blank page with the description 302 and I believe "page moved here" or something to that extend ... i try to click the link and get nowhere.
I first noticed it on a few wordpress pages (backend ) that I was working on and which were restored from the previous day ...
thinking it was a server error, since we have several vps and dedicated servers .. i contacted the company who hosts our servers ..
they looked into it and apparently .. there were no issues on the server side and neither on that particular computer ... but our server hosts told us .. that it is probably browser related and seemed to have something to with a bug with the cache of the browser
we didn't know what to do .. it was very annoying .. but at that point it only happened once on a hew pages .. so we decided to see what happened the next time
Next time we did not restore a session with wordpress pages .. but with the google search engine open and on a few other tabs logged into social media .... and as was saidn by our server hosts it was indeed not related to work that we did on pages on our servers ... since that time even the google search engine homepage ... showed us ... moved here
Can you pease look into it and fix this .. we are doing the same thing as many years on the same computer also a few years .. so it is not anything we do wrong either .. it is most definitely browser related
so can you please fix it asap .. since when we work on wordpress .. that is not the only thing that goes wrong .. we also have difficulty uploading updates ... when updating sometimes after the update of any particular change on a wordpress page is done ... we are also redirected to a blank page .. so the updated page does not want to load ... in that case we have use our back button ...
which sends us back to the right page ... but with the old data on it ... then we have to refresh that page .. and only then we see the page updated ... so it seems that there is an issue in both direction with the caching of the browser after the last update
Kind regards,
Robertuninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert -
My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError P1 : c000009c P2 : 00000003 . I have tried to reinstall but no joy. Any advise?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
How do I get my music to sync after the iS5O update?
I can't synce my music back on my iPhone after the new update (iS5O)
Always back up your computer before installing updates. You may need to rebuild it with a pre-update library file. Details really depend upon exactly what you lost.
https://discussions.apple.com/message/20401436#20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library after upgrade/crash from previous iTunes library file.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
Steve MacGuire a.k.a. turingtest2 - iTunes & iPod Hints & Tips - Grouping Tracks Into Albums - http://www.samsoft.org.uk/iTunes/grouping.asp (older post on Apple Discussions http://discussions.apple.com/message/9910895#9910895)
Quick answer: Select all the tracks on the album, File > get info, and either give them all a single "album artist", or check the "compilation" flag (as in https://discussions.apple.com/message/17670085#17670085).
If these are from multiple-CD sets you may also need to enter the appropriate information in the disc number fields. If they are not a multiple CD set you still need to make sure the disc number fields are set correctly or all empty. -
After the Firefox update this week (Sept 7?) links from emails won't open. I get an error message. So I've temporarily set IE as my default browser, and the links work.
Hi everyone, I have Snow Leopard 10.6.8. I have been very very frustrated by this problem. [I could not create new windows, and anything that opens new windows, such as trying to see what Add-ons you have etc would not work]. I read about changing screen alignment to the top... I have one screen so the option does not exist. The above messages would not fix this problem. I searched hard and did find a solution in the end. I read stuff about removing Add-ons until the problem is fixed, but its simply not the case.
First of all open Firefox. next go to options: Help --- 'Restart with Add-ons disabled'. Tick the box for add-ons, restart firefox. Next go to Tools --- Add-ons. Next (In the Add-ons Manager' click on 'Plugins' on the left hand side pane. Look for the small blue writing that says 'Check to see if your plugins are up to date'.
Now notice it should say 'Missing Flash'. "For your safety, Firefox has disabled your outdated version of Flash. Please upgrade to the latest version". I followed this, reinstalled Flash and it now works as it always did, no problems. For people where the above fix didn't work, try this one out. Hope it helps people!
:o) -
After the last update that I received I'm getting "This version of iTunes has not been correctly localized for this language please run the English version". How do I fix this?
Hello LKBrown608,
The article linked below provides some useful information that can help get iTunes running on your computer.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Allen
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