After upgrading to mavericks my epson scanner in not usable
after upgrading to mavericks my epson scanner in not usable
Hi XinaK,
Is you Workforce 600 is online and connected ?
Infos from Epson :
Do one of the following:
USB
Connect your product to your Mac using a USB cable and make sure the product is turned on.
Wireless
Connect your product to your router wirelessly and make sure the product is turned on. Note: You'll need to use the product's control panel to establish the connection to your router.
Ethernet
Connect your product to your Mac using an Ethernet cable and make sure the product is turned on.
Similar Messages
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After upgrading to mavericks my epson scanner v 600 does not work
After upgrading to Mavericks my scanner V600 epson does not work, I keep getting a message to re-install the software, but even then is does not work
I'm having the same issue. The scanning software doesn't launch, the scanner appears in system preferences after a few unplugs and plugins, and software update doesn't give me the recommended ICA update.
Also the Epson scan utilities aren't updated either and will be "released soon" according to here:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 139863&prodoid=63084673&infoType=Downloads&detected=yes&platform=OSF_M_X9
They recommend to use image capture (which is a joke) in the mean time or you could buy vuescan but thats not much better for some things. -
Hi, upgraded to Mavericks and Epson scanner software was quarantined. Powered on the scanner, plugged in the USB, clicked Software Update, and an Epson Printer Software Update appeared in the App Store Updatees area. Clicked Update for the Epson printer software. During the download, I was presented with a dialog asking me if I wanted the software to be automatically installed. I chose the "not now" option and as far as the App Store in concerned the software was installed, but it has not been. Where did this go to and how can I force it to install? Or is there some way to force the App Store to go through the download process again. Many thanks! Joseph
Solution:https://discussions.apple.com/message/23504811#23504811
Epson install: http://www.epson.com/cgi-bin/Store/support/SupportMavericksDetails.jsp?BV_UseBVC ookie=yes&oid=139863#stage1
Epson Image Capture instructions: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 237343&foid=244523&infoType=FAQ -
After upgrading to Mavericks my Mac Pro does not open my double CD drives when I hit eject in the menu bar it locks up (please Help)?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
After I upgraded to Maverick my Epson WF-2504 scanner will not work. There is no software update showing necessary either. I have gone to the Epson website but it doesn't offer a download. It tells me to go to "software update" ??? Any suggestions?
Thanks Arthur,
I was hoping for a good bubble bursting, but I tried that HP "update" as soon as my printer stopped responding. I really really wanted my bubble popped.
One needs the Apple supplied driver for this work. It will not work because the driver to basically function on the updated Mavericks is not supplied by Apple Updates, so the HP driver that stops printing an extra page is rendered useless. I spent, wasted two days going back and forth between Support threads, HP chat and on the phone, through all the Mac channels where I was told that the 2011 HP was antique. HP said Apple had the drivers. So, they pointed a finger at one another with this unlucky customer caught in the crossfire. HP said Mac did it and Mac said HP did it. BOOM ! goes the guy in between who spent a good bit of money to have good equipment. What is wrong with expecting a printer to last beyond 3 years, or for a back up drive to last more than 3 years?
I do appreciate the attempt to help though. It was here in Discussions where I was guided to the gimp driver, drivers which in the past always worked when needed but in this case something wicked about Mavericks prevents it from working. No matter how many times HP says it works on their site all you have to do is try and then speak with customer service to find out that in a parellel universe this may logically hold. It does not hold here. If it were the case that by working in Lion it would work in Mavericks then there must be something wrong with me. But why, APPLE, is it that one day it works, do the update and then it does not when Lion was the previous OS? I did Everything, every single thing recommended by people who had good ideas and wanted to help but all too often the facts tell us nothing of the world. Facts are tools used to decieve, the world is where it works or does not work and in this case Mavericks has cost me close to $300. Probably not a big deal in some cases, but money is money. When it is gone it is gone.
I followed the complete uninstall, going into library and removing all HP, then restarting and lo and behold HP driver for 4500 not only was not present but along the way my 500gig back up drive died, as in dead, nothing.
Of course I will not buy another HP product. If you go to the list of drivers Mac says it carries the HP Officejet 4500 wireless may be present but is not carried by Apple. I have tried Apple update over and over. What I have done is wasted my time and money. In one fell update I lost a printer and a back up drive. No storms, no loss of electricity, no boogie men lurking, no malware, no gremlins, nothing but an innocent customer updating when Apple said "update". Sure it is serendipity that both my printer and back up drive died on the same day at the same time following the Mavericks update. Who am I but a loyal customer? I must be stupid because my equipment stopped responding after the update. It is not new that there are bugs and glitches following updates. I was a beta tester for OS X, it wiped my computer clean, but I understood, it was beta.
A friend told me the same about planned obsolescence in that since printers are cheap and ink is expensive they don't really care about customer satisfaction. Three years old is antique, out of date. We should and must all be angered by this hatred for the customer shown by manufacturers across the board. Blaming the customer is ridiculous and absurd but not unheard of, in fact it has become the rule of thumb from the other side. The customer is innocent. All we want is to buy premium equipment and to have it behave in a manner befitting the cost. I am an Apple user since 1994. I designed a restaurant on a 333 mhz black and white Mac. You know, the big floppy disc one. I am not new to Apple. Fiercely loyal for 20 years. This is the most angered I have been by the flippant attitude shown to us all.
Thank you for giving the links and hopeful advice. I tried them all when I first had the troubles. The good people in discussions, not the Apple plants, but the users, tried their best. I thought that by coming back later there would be updates and new links that would help. But no. Maybe one day. HP lost a customer, it means nothing to any of the manufacturers when a customer is ridiculed by their cynical attitude towards the customer. Maybe there will be someone else to come along here that has had similar experiences and found a way to fix. Used to be a gimp driver could do the trick. Used to be a way. I fear we lose control of our equipment more and more every day. This is not a rant. It is a somewhat sad expression of having been ripped off. Discussions here have helped in the past but the more things advance the less we matter. And as in the past when I was mad about an Apple failure a member sent a fix and I printed the fix for others to use in return. We help one another in the best of ways. Please spread the word, maybe there will be a fix to show up here sometime. I kissed my iOmega back up drive and the 500 gigs of writings, photos, backups and music goodbye, gone forever, poof! But the HP printer is still here on my desk. I don't want to give up hope. -
Has anyone else had this problem and found a solution?
I'm getting a message that there is a communication problem, however, I can still print so I don't know what to do.
Why wasn't there a warning on the Maverick download, saying this would be not compatible!Hello mareehenderson,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
OS X: Printer and scanner software available for download
http://support.apple.com/kb/ht3669
Best of luck,
Mario -
Has anyone had problems with burner after upgrade to Mavericks on an iMac 27"
Has anyone had a problem with the burner after upgrade to Mavericks. It is hunting not always reading picture files keeps showing a fault when trying to burn a DVD.
I am having the same experience. I just update this morning and now can't get mail. Did you ever figure this out?
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After upgrading to maverick; help & other functions not working
After upgrading to maverick; help and other functions not working?
Sometimes just closing and reopening the Help window will clear up the problem. If it doesn't, log out or restart the computer and try again. Otherwise, you may need to delete the Help cache.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Caches/com.apple.helpd
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder selected. Move the selected folder to the Trash. Log out, log back in, and test. Help pages will be slow to load at first.
If that doesn't work, the problem may be caused by network conditions. It may go away by itself, though I can't say how long you should wait.
A persistent failure to load help data has been reported as an issue with satellite networks. Test on a different network, if possible. I've also seen at least one report that Photo Stream in iCloud can mysteriously interfere with Help. I'm not sure whether that's true, but try disabling Photo Stream, if applicable.*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
After I upgraded to Mavericks my Epson 5000V scanner is not working properly. I can scan by going into Preference/PrintersScanners to operate the scanner, but I cannot find the output. I am trying to save the scan as a PDF in Documents.
Have you installed Apple's latest Epson drivers?
They are here:
http://support.apple.com/kb/DL1398 -
After upgrading to Mavericks I find that the Epson Scan software will no longer run so I cannot now use my Epson Perfection V500 Photo scanner. Is there a solution to this? If not can I delete Mavericks and go back to Mountain Lion?
Hi...
Epson is working on new drivers / software for this scanner.
Until then, you can perform basic scanning from Image Capture.
Or go for 3rd party app. like vuescan.
Regards
Dennis -
Canon scanner doesnt work after upgrading to maverick
Hi after upgrading to Maverick on my 2.93 GHz Intel core 2 duo processor with 4 GB memory and a 10.9.4 version for my OS X my canon MG5220 all in one printer scanner shows as MP Navigator EX quits unexpectedly.
Thanks so much, Eric! Yes, that solved the problem.
-
Cannon MP830 can't use the scanner function after upgrading to Mavericks.
I have an Cannon MP830 and now I can't use the scanner function after upgrading to Mavericks. Can someone help?
There is no ICA driver for this model so you won't be able to use Image Capture or Preview. But there is a TWAIN scanner driver and the supporting MP Navigator application available for 10.8 from Canon, so you could try installing these and see if you can scan again.
-
After update to mavericks my epson 420sw scanner is not responding error w-61
after update to mavericks. my epson all in one sx 420 sw the scanner is not responding error message w-61
I'm having the same issue. The scanning software doesn't launch, the scanner appears in system preferences after a few unplugs and plugins, and software update doesn't give me the recommended ICA update.
Also the Epson scan utilities aren't updated either and will be "released soon" according to here:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 139863&prodoid=63084673&infoType=Downloads&detected=yes&platform=OSF_M_X9
They recommend to use image capture (which is a joke) in the mean time or you could buy vuescan but thats not much better for some things. -
Late 2007 15" MBP Very slow after upgrading to Mavericks
Hi guys,
this is my first post here. I look forward to learn and help others.
The reason of this post is, as outlined in the title, slow paerformance of my computer after upgrading to Mavericks. It was kinda slow from before but this time it's almost unbearable to use it. I used to be able to run VMWare with 2 XP and 1 windows server machines WITH JUST 2 GB OF RAM! Now I have 4 GB and can barely run a single virtual machine with XP and the cooling fans come on just by watching a video on youtube, which also makes performance take a dump.
These are the specs extracted from EtreCheck:
Hardware Information:
MacBook Pro (15-inch 2.4/2.2GHz)
MacBook Pro - model: MacBookPro3,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
GeForce 8600M GT - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
DynDNSUpdater - Path: /Library/StartupItems/DynDNSUpdater
System Software:
OS X 10.9 (13A603) - Uptime: 6 days 2:7:17
Disk Information:
WDC WD5000BEVT-00ZAT0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 149.92 GB (76.8 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
Storage (disk0s4) /Volumes/Storage: 349.19 GB (54.74 GB free)
USB Information:
Apple Inc. Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Apple Computer Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
com.globaldelight.driver.BoomDevice (1.1)
com.eltima.SyncMate.kext (0.2.5b15)
com.vmware.kext.vmci (90.4.18)
com.vmware.kext.vsockets (90.4.23)
com.vmware.kext.vmnet (0104.03.86)
com.vmware.kext.vmx86 (0104.03.86)
com.vmware.kext.vmioplug.10.1.24 (10.1.24)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[invalid] com.bjango.istatmenusdaemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.rim.BBDaemon.plist
[loaded] com.synium.cleanappdaemon.plist
[failed] rapiback.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.bjango.istatmenusagent.plist
[loaded] com.epson.epw.agent.plist
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
[loaded] net.culater.SIMBL.Agent.plist
[loaded] org.gpgtools.macgpg2.gpg-agent.plist
[invalid] org.gpgtools.macgpg2.gpg-agent.plist.plist
[failed] syncmateStarter.plist
User Launch Agents:
[loaded] com.google.keystone.agent.plist
[loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
Boom
Flux
iTunesHelper
Dropbox
Cinch
3rd Party Preference Panes:
Application Enhancer
Box Sync
Flash Player
Flip4Mac WMV
FUSE for OS X (OSXFUSE)
GPGPreferences
Perian
Internet Plug-ins:
Default Browser.plugin
DirectorShockwave.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
JavaAppletPlugin.plugin
MeetingJoinPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
Unity Web Player.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Auto backup: NO
Time Machine not configured!
Top Processes by CPU:
22% vmware-vmx
6% Google Chrome
4% WindowServer
3% coreaudiod
2% Boom
1% EtreCheck
0% BBLaunchAgent
0% mds_stores
0% CleanApp Daemon
0% mds
Top Processes by Memory:
586 MB vmware-vmx
135 MB Finder
98 MB Google Chrome
90 MB softwareupdated
74 MB Dropbox
66 MB VMware Fusion
59 MB mds_stores
58 MB Google Chrome Helper
53 MB WindowServer
45 MB systemstats
Virtual Memory Statistics:
40 MB Free RAM
1.18 GB Active RAM
1.13 GB Inactive RAM
1.07 GB Wired RAM
24.09 GB Page-ins
645 MB Page-outs
I understand it says my RAM is way too low, but hve no idea what's killing it. So far I've disabled and uninstalled all DynDNS items. I just read about Chrome's slow performance for MBP's and plan to switch back to Safari (Firefox made my computer even slower).
Thanks in advance for any light shed on this.
Oscar.Thank you Kappy, while I was reviewing the log from EtreCheck I noticed the 3rd party preference panes, launchers and daemos. I deleted a few of them and it really helped with system performance. Reading your reply confirms that what I did was the right thing; here is an updated log from EtreCheck:
Hardware Information:
MacBook Pro (15-inch 2.4/2.2GHz)
MacBook Pro - model: MacBookPro3,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
GeForce 8600M GT - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:22:52
Disk Information:
WDC WD5000BEVT-00ZAT0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 149.92 GB (77.67 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
Storage (disk0s4) /Volumes/Storage: 349.19 GB (54.09 GB free)
USB Information:
Apple Inc. Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Apple Computer Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
com.globaldelight.driver.BoomDevice (1.1)
com.eltima.SyncMate.kext (0.2.5b15)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[invalid] com.bjango.istatmenusdaemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.rim.BBDaemon.plist
[loaded] com.synium.cleanappdaemon.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.bjango.istatmenusagent.plist
[loaded] com.epson.epw.agent.plist
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
[loaded] net.culater.SIMBL.Agent.plist
User Launch Agents:
[loaded] com.google.keystone.agent.plist
[loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
Boom
Flux
iTunesHelper
Dropbox
Cinch
3rd Party Preference Panes:
Box Sync
Flash Player
Flip4Mac WMV
FUSE for OS X (OSXFUSE)
Perian
Internet Plug-ins:
Default Browser.plugin
DirectorShockwave.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
JavaAppletPlugin.plugin
MeetingJoinPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
Unity Web Player.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Auto backup: NO
Time Machine not configured!
Top Processes by CPU:
5% WindowServer
4% coreaudiod
3% com.apple.qtkitserver
2% com.apple.WebKit.WebContent
1% EtreCheck
1% Boom
0% SystemUIServer
0% BBLaunchAgent
0% CleanApp Daemon
0% Safari
Top Processes by Memory:
180 MB com.apple.WebKit.WebContent
152 MB com.apple.IconServicesAgent
119 MB Safari
90 MB mds_stores
82 MB com.apple.quicklook.satellite
78 MB com.apple.iTunesLibraryService
66 MB Dropbox
57 MB Finder
49 MB Preview
41 MB CleanApp Daemon
Virtual Memory Statistics:
846 MB Free RAM
2.02 GB Active RAM
620 MB Inactive RAM
561 MB Wired RAM
1.22 GB Page-ins
0 B Page-outs
I was reading about GeekBench in the discusions and decided to give it a go, although I was able to only perform the 32-bit tests, I got 1268 on the single-core score and 2187 for the multi-core score; I don't know how good or bad those numbers are. Wish I had a before and after reading but I read about it too late, when I had already erased several items.
I will appreciate any further input BEFORE I decide to reinstall the OS from scratch.
Oscar. -
I'm using matchbook pro and I'm unable to find iPhoto after upgrading to Maverick os
I'm using matchbook pro and I'm unable to find iPhoto after upgrading to Maverick os
Open the Mac App Store application and see if iPhoto is under your "Purchases" tab.
Clinton
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