After upgrading to V.5, I was told that 2 of my security tools with AVG had been disabled because of incompatibility. Please tell me how to re-enable them; I will then remove FoxFire. I am submitting this in IE because I cannot do it with Firefox.

I have given as many details as I can.

>> then I get a completely blue screen.
That probably means that you're not looking at a bug in Photoshop, but a problem with a driver - and the most likely cause would be your video card driver.
And sure enough, your video card driver is almost 2 years out of date.
Please go to NVidia's website and get the latest driver - then follow their directions for installation (so you don't get bits of old driver left over).

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Hi... I would like to purchase a Tablet Sony Xperia Z 2 10.1 (the last one of the Z series) and I was told that Adobe does not support Sony anymore.... I need to be able to open and read Adobe PDF files and I would like to know if this tablet can still us

Hi... I would like to purchase a Tablet Sony Xperia Z 2 10.1 (the last one of the Z series) and I was told that Adobe does not support Sony anymore.... I need to be able to open and read Adobe PDF files and I would like to know if this tablet can still use Flash Player...
Is there anyo who can help me with this? I asked in the shop and I was told "yes of course" , but when I contacted Sony directly I was advised to check with Adobe as apparently in the recent months Adobe and Sony haven't been getting along anymore...

You may be mixing up two entirely different Adobe products.
1. Adobe Flash Player. Needed to view web pages designed with Flash. Not needed to view PDF files. Not available for Android (not just Sony).
2. Adobe Reader. Reads PDF files. However, the Android can also read most PDF files without needing Adobe Reader.

HT1386 I have double and triples of photo's on my iPad. Not all my pics but most of them. I was told that I screwed up in synching with iTunes when I initally set up. How in the **** do I get rid of all the dups? I cannot delete them from my iPad. HELP ME

I have double and triples of photo's on my iPad. Not all my pics but most of them. I was told that I screwed up in synching with iTunes when I initally set up. How in the **** do I get rid of all the dups? I cannot delete them from my iPad. HELP ME!

If the shows are in fact still on the pad, they will be found in the videos app, not the music or I tunes app. Look there and see if they are still there.
If you don't see them there, go to the searchlight screen ( farthest left home page) and type in the name of one of the shows. If it is on the pad, hiding somewhere, this will find it.
If they are not there, they should not be using up space.
To get them back onto your pad, plug in and sync again. Make sure you transfer purchases first. Before you sync, take a look at the video tab in your I tunes, and check what you want and don't want synced.

I have a 2013 Buick Enclave with Pandora icon on the screen. I was told that to connect my iphone 5 with USB port and that worked. But as soon as I disconnected, Pandora went out on screen. Only works plugged in now. Should work without USB connected.

I have a 2013 Buick Enclave with Pandora and Stitcher on the nav screen. With my Samsung S3, Pandora automatically lit up and worked. with new iphone5, I was told I need to connect USB port to car and phone and start Pandora. That worked and the icon on screen lit up. but as soon as I removed the USB cord, Pandora and Stitcher greyed out and stopped working. I know it's supposed to work on the car's nav screen once I hardwire it (at least that's what I was told), but as soon as I disconnect, they stop working through the car. How can I install Pandora and Stitcher on my car WITHOUT having the usb cord attached? the idea is to be able to use the car's touch screen to control Pandora, but with the phone plugged into the USB port, I can only use the phone to control Pandora, which of course is dangerous when driving! And it worked correctly with the samsung, so I have to believe it can work with the iphone 5! Right? Thanks.

You cannot install the apps on the car.
The cars head unit is merely acting as an interface to the apps on the device.
If you want to use those apps in the car, plug the device in and leave it plugged in.

My imessaging doesn't work after the latest software update and was told that i will have to reset my phone will i lose my contacts if they are back up to icloud and how do i get them back from icloud?

i need to know whether or not i will still be able to get my contacts back if i reset my phone to factory specifications

If they are synced to iCloud and appear on icloud.com, they will reappear on your phone when you sign back into your account. As a precaution, you could use an app like My Contacts Backup to back them up before you restore if you wish. I would also recommend as a precaution that you import your camera roll photos and videos to your computer before restoring, as explained here: http://support.apple.com/kb/HT4083.

I bought my Macbook Pro on 23rd July 2011 and was told that I was able to get the free upgrade to OS X Lion.

I bought my Macbook Pro on 23rd July 2011 and was told that I was able to get the free upgrade to OS X Lion, and that it would automatically update when I register my Mac. I registered it when I first turned it all on, I then waited thinking that it might be in a system update package. This, however, never happened. Am I eligable for the free update, if so, how do I get it? I am currently running on the latest version of Snow Lepeord.

You get it here:
http://www.apple.com/macosx/uptodate/

I was told that Pages was a free app. When I went to download it, it said I needed Mavericks. So I did...now when I go to the app store it says its 19.99 but then it is under the Free section with the 19.99 price? So is it free or not?

I was told that Pages was a free app by the Apple sales person. However, when I went to download it, it said that I needed Mavericks. So I downloaded it and couldnt find the pages app. So I went to the store to search it and then saw the Pages app for $19.99. So is it free or not?

See The Apple Up-To-Date Program:
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=429&mforum=iworktips ntrick
You may have to set the language to English to get it to show you the free upgrade.
Peter

I bought an iPad 3 yesterday; this is an upgrade from the original iPad. I was told that migrating the data would be simple. My desktop is a PC with Windows 7 Professional. I can't find a way to back up my old iPad so I can restore the data to the new

I bought an update to the original iPad an iPad 3. In was told that migrating the data from my old iPad to the new will be a snap. Alas, it isn't. My desktop is a new high end PC that came preloaded with Windows 7 Professional and I have had nothing but problems. My earlier computer was XP and everything, including my Apple interface, in particular iTunes, worked without problems. When I was trying to back up my data from the old iPad to my desktop, the only thing it would do is synchronize, then got an error message to download the latest iTunes, which I did but it still did not work. I have a lot of music both purchased through iTunes and a lot of others which were CDs that were copied to the desktop. I also have a lot of books through Kindle and other books in iBooks and audio books from other sources, plus two iPods I want to sync. I need some advise on where I find the back up feature in iTunes so I can copy all the data on from my old iPad. Your help would be most appreciated. Thank you.

In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
Furthermore, my solution was to tell her how to backup her ipad (by either doing it manually, or as a last resort, by deleting the corrupt backup -- that she couldn't access anyway.)
I got that last part of the instructions from the "Taking Control of your iphone" book which I found samples of when I did a google search for "corrupted backup itunes".
She marked this as a solution, so it worked for her.

HT4431 I just updated from my lion 10.7.5 to maverick and was told that my iPhoto 8.1.2 would be a free upgrade to the new iPhoto version?? but I cannot find an update ??

I just updated from my lion 10.7.5 to maverick 10.9.1 and was told that my iPhoto 8.1.2 would be a free upgrade to the new iPhoto version?? but I cannot find an update ??

Bad information
Updates from previous ov iPhoto '11 are free - upgrades from older versions like iPhoto '08 are purchases - you can run your current version under Mavericks if you do not wish to upgrade
LN

TS3899 After upgrading to the latest IOS version 7.1, in mail on ipad, if I select more than 5 mail items to delete the mail software package crashes and I have to relaunch mail? Anyone else noticed this?

After upgrading to the latest IOS version 7.1, in mail on ipad, if I select more than 5 mail items to delete the mail software package crashes and I have to relaunch mail? Anyone else noticed this?

I haven't encountered this problem on my iPad Air but this is what I usually do when Mail misbehaves.
Quit the Mail app like I describe then reset the iPad.
Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.

When I upgraded to win 7 I was told to uninstall iTunes and its helper programs. Now when I try to install it I get this message that it's not part of the original program.

When I upgraded to Windows 7 I was told to uninstall iTunes and its helper services. Now when I try to install it I get a message that says "the files I'm trying to install are not native to this program. Is this being blocked by Windows 7 security that I'm not used to. I'm not using the Windows firewall. How do I find what process is doing the blocking. Any ideas would sure help. Rex

I understand where you are coming from. I had the Ultimate Tier at one point, but I didn't watch alot of those channels so I downgraded.
Another problem with changing my tier back up to Ultimate is that I was told I would lose the discounts associated with the package I have now. The discounts won't transfer to the new package and they can't give me an equal amount of discounts with a new package. At least with the Sports Pass, it is an add on like HBO, so you can cancel at anytime with no penalties or changes to your plan.
Verizon does advertise the Sports Pass on its website. Here are the channels. The only ones I would be interested in would be beIN and ESPN Classic, since I will be losing that channel sometime in May since I only have the Extreme tier.
beIN Sports HD
CBS Sports Network
ESPN Buzzer Beater HD
ESPN Goal Line HD
ESPN Classic
HRTV
Longhorn Network (Outside of Texas)
Outdoor Channel SD/HD
Sportsman Channel
TVG
World Fishing Network SD/HD

I received a link to a iTune movie trailer in an email. I clicked on watch now and then play. I was told I need to download Quick Time, but when I clicked on download, I was told that QT is built into Mac OSX. My MacBook has OSX Yosemite.

I received a link to a iTune movie trailer in an email. I clicked on "watch now" and then "play". I was told I need to download Quick Time, but when I clicked on download, I was told that QT is built into Mac OSX. How do I get QT to work?

When I hit the play icon the little arrow thing goes all the way over to the end of the file and doesn't play at all. What gives?
Is this a minimum information puzzle? It is difficult to diagnose a problem long distance when you provide little or no information regarding what actions you are actually taking to export the data or which version of iPhoto you are using. Based on your latest description of how it doesn't work, my best guess is that you are exporting a single frame from your video clip rather than the "Original" file. This is easily checked by opening the file in QT and simply pressing the left/right arrow keys. If the file only contains a single frame, then your export work flow is at fault. Please select the "File > Original" (or similar) option in the export menu to export the entire file in whatever version of iPhoto you are using..

How can I retrieve my calendar info that was sucked from my iPad 2 after upgrading to OS V and backing up to iCloud (using Windows XP computer with Outlook)?

How can I retrieve my calendar info that was sucked from my iPad 2 after upgrading to OS V and backing up to iCloud (using Windows XP computer with Outlook)?

I think (and I'll double check) only the BBLink events will sync on a wired USB sync. I'm fairly certain of that.
You'll need to use your calendar syncing via an EAS email account (outlook.com, for instance, is free) to sync wirelessly. It works great. I use it and was a former tied to the USB sync guy as well... and I thought I was gonna die a painful death without it. I found more freedom this way.
This explains the process. But I don't think you'll get BBM Groups to sync.
http://supportforums.blackberry.com/t5/BlackBerry-Z10/How-To-OTA-Sync-BB10-and-non-BES-Outlook-Overv...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My daughters Macbook's (3 years old) computer screen sometimes will waver and freeze and then turn white if not moved around. She was told that the replacement part would cost $600. Do you know what's going on, and what is the replacement part?

Mydaughters Macbook's (3 years old) computer screen sometimes will waver andfreeze and then turn white if not moved around. She was told that thereplacement part would cost $600. Do youknow what's going on, and what is the replacement part?

Who told her that the replacement piece was $600?
Ask those people which piece it is.

After upgrading to ilife'11 I realized my photos were resorted during the process. I had them sorted manually to way I want them and was wondering if I could get them back in the manual order that I like?

After upgrading to ilife'11 I realized my photos were resorted during the process. I had them sorted manually to way I want them and was wondering if I could get them back in the manual order that I like?

Please help.
Thanks,
Daniel

After upgrading to V.5, I was told that 2 of my security tools with AVG had been disabled because of incompatibility. Please tell me how to re-enable them; I will then remove FoxFire. I am submitting this in IE because I cannot do it with Firefox.

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