Agent Desk Setting on Finesse

Hi all,
Does the configuration within Agent Desk Setting applies to Finesse? For example, I want to disable the outbound access for Finesse and this can be done through Agent Desk Settings?
What other methods can be used to restrict/allow agents from making outbound calls from Finesse?
Thanks!
-JT-

ADS does apply to Finesse too.
david

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http://Pondini.org/TM/FAQ.html
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Message was edited by:
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Baseer.

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Now we are getting this error on multiple agents randomly.
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15:25:06:620 pg4A-pim1 Trace: FreePreRoutedCall: Head Inst: N26008 CreatedByPreCall: T PeriphCID: -1 Queue Count: 0 RouterCallKey=(149897/92397)
15:25:08:088 pg4A-pim1 Trace: TelephonyDriver::CSTASupervisorAssist: No dialed number for ID -1
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Agent Desk Setting on Finesse

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