Agent determination in fv60 and mir7 workflows

Hi,
I want to use the same agents of the tcode FV60 in tcode MIR7.
Could anyone help in this ?
thanks in advance
Regards,
Kalyani

Hi,
Do you know who should be notified of the change in Basic Pay? is it the Employee's supervisor? If it is the Supervisor.. create a method.. In the method start off with the Employee's PERNR.. Grab the position from infotype 0001.. look up HRP1001 subty B002 to see who this position reports to.. you will now have the supervisor's position in HRP1001-SOBID.. do another look up on HRP1001 SUBTY A008 to get the pernr of the supervisor in HRP1001-SOBID.. got infotype 0105 SUBTY 0001 to obtain the User id of the supervisor.. notify the supervisor of the chnage in Basic Pay...
Hope this helps..
Suresh Datti

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Business objects for parking of vendor invoices (Both FV60 and MIR7) ?

Workflow guus,
I have a situtation where I have to send certain email when a vendor invoice document is parked using
1) FI vendor invoices using transaction FV60. Can someone tell which business object has event for parking of FI vendor invoice ?
2) Logistics vendor invoices using transaction MIR7. Can someone tell which business object has event for parking of logistics vendor invoice ?
Please help.
Regards,
Rajesh.

HI Experts,
I have to do LSMW for Transaction FV60 . For that i am going to use BAPI .
Please let me know the Business Object and Method for Parking Document
Thanks in advance

SRM Contract alert management Workflow - WS10400022 Agents determination

Hi Experts,
I am trying to implement Alert management for SRM Contracts that are expired/ or the threshold is exceeded.
All the necessary configs are done and the event linkage is also done for the workflow Template WS10400022.
The task used in this workflow TS10407926, for agent determination, used the expression &Agents_0001.Agents&
This container value is neither passed from the event linkage binding.
Can anyone explain how this agent determination is done for this workflow?
Your replies are very much appreciated
Cheers,
Prem.

Hello,
OK, i did not see the event linkage between event and workflow...
Currently, &Agents_0001.Agents& is not populated with data coming from the event:
Event is managed by BBP_EV_API_EVENTS_SAVE function modul, and inside this FM by CL_BBP_EVENTS class.
Maybe you should open an OSS message and check all OSS notes dealing with BBP_CONTRACT_CHECK report.
Regards.
Laurent.

Agent determination best practices

Hi, workflow dev team!
Another question about workflow best practices.
I build a workflow, the first step of each workflow, at least as I see it, is to determine agents for all steps in the workflow and store it in multiline WF-container. After that, to use this WF-container data to execute a step inside of workflow.
The questions are:
1. Suppose, I filled a WF-container with a list of all possible agents and their position (in order to supply more user-friendly approve/decline notifications) for the different steps inside of this workflow (username & position). As I understand, I can access to specific line of multiline container with &AGENTS[&INDEX&]& inside of EXPRESSION field (not via ABAP-code in method of class), but how can I access specific column of the WF-container? E.g. &AGENTS[1]& will return «USJOHN — Junior Manager», is it possible to retrieve username and position from multi line and pass it to the task as two separate container elements?
2. Is it possible to query specific line of multiline container element according to some logical condition inside of EXPRESSION field (not via ABAP-code in method of class) or in order to do this I have to implement that logic inside of ABAP class method?
And the last question, probably, less connected to the questions asked above.
3. If I need to define agents for the task, what is the best approach to do that:
— define the task as General Task and insert the relevant agents as multiline container element via EXPRESSION field;
— to play with Agent Assignment (try to implement agent determination logic there) and not to define the task as general one.
Thanks.

Ronen already had great input, but here are some additional points:
-In general I would try to avoid some kind of "Let's get all the agents at the beginning of the workflow into a multiline container, and try to pick up the correct ones for the individual steps" approach. Of course if your aim is just to display the list of agents somewhere (task description etc.,), then this might be OK approach.
-Rules are better than expressions in agent determination (at least in most cases). If the approvers change during the process, you can (as an WF admin) just click the "Execute agent rule again" functionality, and the system will find the correct new approver for the work item. Otherwise you need to go to manipulate the container element(s) (and first figure out that who is the approver).
Answer for 3: You don't need to use only expressions/container elements. Try to check if you can use rules. In some rare cases you might consider of using the tasks' agent assignment (the same place where you set the task as general task). Let's say that you want to send the work item to all users that have certain authorization role. Now you can set the role as a "restricting entity" at the task level (=same place where you set the general task). This will mean that only the users who have the role are the possible agents for the task. And now if you leave the agent determination part at the workflow template empty (no expressions, no rules etc), you are done!
Regards,
Karri

Agent Determination Organizational Data

Hi Experts,
Good Day!
I would like to ask some help regarding a workflow the problem is the "user received the workitem however user claimed that he is not supposed to receive" that is why i would like to know who are the agents dedicated for these tasks. we are able to find the step it is a user decision where the agent is the Rule "0090010" for purchasing group. In transaction PFAC we entered the rule "0090010" the information regarding the rule below:
Transaction: PFAC
Rule Display:
      Basic data:
               Abbr: Purch. group
               Name: Purchasing Group
Rule Definition:
      Category: Agent Determination: Organizational Data
      OrgObj type: T024
We would like to know:
1. How does it determine the Agent who is supposed to receive mail using the "Category: Agent Determination: Organizational Data"? Where can we find the agent that is configured on the workflow using the rule?
2.Is there a standard rule for agent determination: Organizational Data for this workflow?
Answer's will be a great help.
~Thank You,
Junne Ray

got it now! sorry, i am a bit dumb today.
o.k. here is what you have to check:
transaction PFOM - relationship between the purchasing group (which will be the one of the PO and therefore and object of table T024) and your organizational structure. check the relationship.
documentation:
Data basis for role resolution
For role resolution, the link between the objects of type
T024 (individual purchasing groups) and the organization
objects (position, organizational unit, ...) is evaluated.
Required settings and Customizing
The linkages between the various purchasing groups and the relevant
organizational objects must first be maintained using
transaction PFOM.
Procedure for errors
If the role resolution delivers no result, the work item for which the
role resolution was carried out is not faulty but addressed to all
possible processors (flag "abend in role resolution without result"
is not set).

Agent determination issue in a workflow

Greetings everyone!
I'm configuring some business scenario with the help of a business workflow in SAP CRM 7.0 I'm using activity step and want to determine agents using standard SAP rule 10000162 ("Employees for responsible org. unit"). I've tested the rule outside of the workflow and it's working fine, but in workflow it fails to determine an agent.
In a log I see following errors:
Agent determination for step '0000000023' failed;
Result of agent resolution does not agree with agents of task;
I've made some tests depending on what assignment task has:
1. When it is a general task, work item was created for a workflow initiator even though rule failed to determine an agent.
2. When it is a task with general forwarding with assigned position(s), which rule will never determine, work item was created for holder(s) of that position(s).
3. When it is a task with general forwarding with no assignments, workflow could not determine an agent as expected.
I've also debugged functional module for that rule and it determines appropriate agent but then do some check with the help of RH_TASK_AGENT_CHECK function and returns an error.
Can someone help me with this problem? Is it some standard expected behavior or not?
Maybe something wrong with the org. plan?
All answers are appreciated.
Thanks in advance,
Alex.

Hello Rick and Eddie.
I've tried to assign user directly instead of position to a task with no help. I get the same result.
I've tried to set a task as a general task and made the rule to fail if there is no resolution and it fails.
I've tried to assign position or user directly to activity in a workflow and it does work but that's not what I need in my scenario.
As I said earlier I've tried to debug that rule invoked from a workflow. I will post some screenshots for you.
I set a task as a general task and assigned rule 10000162 (ABBR="PARTNER_1", Name="Employees for responsible org. unit") to activity step in a workflow and here is what I get:
1. Function CRM_ORGMAN_ORGOBJECTS_FIND_2 gets called by the rule and resp. sales org. unit is passed there ([screenshot1|http://www.picdrop.net/?v=debug1.png])
2. Next function CRM_ORGUNIT_GETEMPLOYEES gets called passing id of a resp. sales org.unit without a type.
3. Next RH_STRUC_GET gets called and returns result table with position and central person for that position ([screenshot2|http://www.picdrop.net/?v=debug2.png])
4. In the end of CRM_ORGMAN_ORGOBJECTS_FIND_2 function only central person in inserted to the actor_tab ([screenshot3|http://www.picdrop.net/?v=debug3.png])
5. After CRM_ORGMAN_ORGOBJECTS_FIND_2 ends we appear in a RH_GET_ACTORS function where we can see that agent check is performed if act_task is not initial. I assume that check is not performed if we do a simulation of a rule ([screenshot4|http://www.picdrop.net/?v=debug4.png])
6. Then RH_TASK_AGENT_CHECK function gets called for every record in a actor_tab. In out particular case it's one record. ([screenshot5|http://www.picdrop.net/?v=debug5.png])
7. Inside that function checks act_wi_id (activity work item id?) if it's initial and get exluded agents. It is initial in my case ([screenshot6|http://www.picdrop.net/?v=debug6.png])
8. Then function tries to read table with keys equal to type and id of found agent and errors there, perhaps because there is no record in that table ([screenshot7|http://www.picdrop.net/?v=debug7.png])
That error results in overall agent determination failure.
Hope this screenshots will help to identify a problem.
Why read table results in an error and because of that all rule fails?
Regards,
Alex.

Agent determination in price variance workflow

Hi all,
I am facing some problem in workflow, can any one help me.
for determing the agent in case of price variance in invoice we are using the rule 009000010(object type T024 is assigned). Can any one tell me how this determines the agent based on purchase group?
now we have a requirement to change the behavior of determining the agent. If the Purchase order is crated by the temporary user(we have some temporary users), the agent determination should be like standard (like 009000010 rule), and for all other users we have to assign the agent name as same as user name.
now for solving this i am planning to create a new rule of type "F"(Agent determination :function to be executed) and assigning a new function module.
Function module will have two import parameters "puthcase group" "purchase order number". Using the purchase order number i will get the user, after that i will find the user type. If the user is temprory i have to determine the agent like standard way (like rule 009000010(object typeT024). Can any one please tell me how the rule 009000010 will determine the agent for the purchase group.
Thanks & Regards,
Raghu

That rule is not available in the sandbox system I have access to, so it can't be a basic rule. Either it is customer-specific, or it belongs to some industry solution or add-on package.
Generic advice: why don't you simply investigate how this rule solves its task? You can even copy it as a starting point for your own rule.

Agent determination for step 0000000081 failed error in workflow

Hello All,
I am doing employment verification from ESS portal. In the workflow step I have selected RULE to determine the agent. To configure rule, I double click on rule, on next screen selected "Agent determination - responsibilties" to determine the agent. I configured responsibilties with the valid value ranges and everything but the workflow is going into error! I did research and not sure what I am doing wrong. I checked the workflow container in workflow log and all the values that are supposed to pass to rule container are showing up fine.I keep getting the error:
Agent determination for step 0000000081 failed
Result og agent resolution does not agree with agents of task.
Any feedback you could provide would be greatly appreciated.
Thanks.
Mithun

1. In Transaction PFTC, select Task Type = Standard Task and Task = 01000076
2. display the task details.
3. Now go to Additional data ->Agents Assignment->Maintain
4. Select the task here and click Attributes in the application tool bar.
5. Select the General Task radio button and hit transfer.
-- You have made your task general.
To Synchronise the runtime buffer ,simply excute T-Code SWU_OBUF and hit the Start Synchronization button.

Agent determination failed in Standard Workflow.

Hi Experts,
I am new to workflow and we are trying to implement the standard HCM process of Transfer.
The worflow is giving this error.
Error when processing node "000000032"
which further says Agent determination failed for step "000000032"
Pls help and guide what can be done to resolve it.
We have checked the Org Structure.
Regards,
SV

Hi,
Thank you for your reply,
Which std workflow you are using ?
We are using the WF WS17900427.
Are you using portal to trigger the workflow and webdynpro screen for approval or adobe form for approval ?
Yes
If the agend resolution is getting failed. What role number ?
Rule ID 17900012.
Have your tested individually from PFAC t-code. Is it giving the correct agent from there. check from there.
Testing individually (onclick of Stimulate rule resolution).
Runtime Error MOVE_CAST_ERROR
Exception CX_SY_MOVE_CAST_ERROR
Regards,
Sanjyoti.

Agent determination for workflow

Hi everyone,
I have a classic issue: I'm trying to assign a workflow task to an agent. The agent should be determined from the container element "APPROVER". In the task I've entered the expression &APPROVER&; however, I'm receiving error "Agent determintaion for step 4 failed..." "Result of agent determination does not agree with agents of task". And, yes, I've made sure the APPROVER element is of type Import and has a proper value.
I don't get this; I thought setting the agent to the value of the container element should do the job? After all, the container element "APPROVER" comes up in the F4 search help under the Decision tab of the task... what's wrong here?
The WF works fine if I set the "WF_Initiator" as the agent, however. But, this is a bit limiting in the long run...
Regards,
Trond

Hi Ravi,
this is what I actually did... but I found another post, with a reply from Ramki Maley, advising me to make the APPROVER of type SWHACTOR. That helped!
Thanks anyway,
Trond

Agent Determination in Workflow

Hi,
I am implementing a workflow for change in basic pay, the problem is i am not clear how to go about agent determination, i need to follow my organizational structure but not completely like its not like the complete hierarchy. I need ideas, and some what how to go about it.
Thanks.
Khusro Habib

Hi,
Do you know who should be notified of the change in Basic Pay? is it the Employee's supervisor? If it is the Supervisor.. create a method.. In the method start off with the Employee's PERNR.. Grab the position from infotype 0001.. look up HRP1001 subty B002 to see who this position reports to.. you will now have the supervisor's position in HRP1001-SOBID.. do another look up on HRP1001 SUBTY A008 to get the pernr of the supervisor in HRP1001-SOBID.. got infotype 0105 SUBTY 0001 to obtain the User id of the supervisor.. notify the supervisor of the chnage in Basic Pay...
Hope this helps..
Suresh Datti

Need help with agent determination for release workflow

Hi,
I am trying to perform a release in the contract(FS-contract management) by using the framework for principle of dual control. When i create a contract, i get a message that says contract created, not yet released. But i am not able to get the work item in my inbox to release the contract. The SWI1 transaction shows 'no agent' for the triggered workflow. I am using the template WS50100021 as there is only one release step. By default there is a rule '50100017' given for the template. But in the customizing settings i have the section called 'assign rule to release steps'. Do i need to assign a rule here for agent determination. If so, what about the rule in the WS50100021 template? Which one should i use? I am able to execute the method 'release' of object BUSISB001 from SWO1 and release or reject the contract creation. But i am not able to get the workitem in my inbox in SBWP transaction

Hi Suhas,
The rule used in workflow template WS50100021 is a standard one. So try to find out that on what basis it is fetching the agents. It could be the case that the logic specified in the rule does not fulfill your requirement.
The other reason could be that you have not specified the task as general. Please check if the agents tab is activated(green) in the task or not. If it is not you need to set the task as general.
SOLUTION : if you want to get the workitem in your own SAP Inbox for testing purpose, you can set the WFINITIATOR as agent instead of that standard rule. This setting will send the workitem in your own SAP Inbox.
Regards,
Guddan

PR Overall Release Workflow - Agents Determination Failed

Dear All WF Experts,
I have used the standard workflow WS20000077 for PR Overall Release. I have assigned the agents to the task TS20000159 by position maintained in the Workflow Organizational Management Structure. The agents' names are showing correctly in the task's agent settings.
However, when I execute the workflow, the error 'Agent Determination Failed' for that step (TS20000159). I have checked the agent settings in workflow and SPRO, they look fine. Could anyone please kindly give me advices how to solve this error? Thank you so much.

Hi, to all the experts who have helped me all these while,
Thank you very much for spending time helping me to go through this issue.
Yesterday, I ran through the coding for the function module for the rule AC20000026 again. I found out that there is one part of the coding which is causing the failure of determining an agent. The code disregard the company code for overall release of Purchase Requisition while the business requirement involves company codes in every PR created. Thus, by changing that code, the problem is solved.
The snippet of code of function module (ME_REL_GET_RESPONSIBLE):
   CASE t16fc-frgwf.
* keine Ermittlung
      WHEN space.
        RAISE nobody_found.
* Ermittlung ¨¹ber T16fW
      WHEN '1'.
        IF eban-gsfrg EQ space.
*     Einzelpositionsfreigabe Banf
          SELECT SINGLE * FROM t16fw WHERE frggr = eban-frggr
                                       AND frgco = rm06b-frgab
                                       AND werks = eban-werks.
        ELSE.
*     Gesamtfreigabe Banf
          SELECT SINGLE * FROM t16fw WHERE frggr = eban-frggr
                                       AND frgco = rm06b-frgab
                                       AND werks = space.
There is always a value in werks in my business scenario...
SELECT SINGLE * FROM t16fw WHERE frggr = eban-frggr
                                       AND frgco = rm06b-frgab
                                       AND werks = space.
So, by changing it to
AND werks = eban-werks
it will work, however, I think it's better to just remove the If statement
IF eban-gsfrg EQ space.
, since it has no effect anymore.
I hope this would give a hint to all the rest who might be facing the same problem as well.
Thank you very much,
YL

Workflow Error: Agent determination

I am on release 6.4
I am building a workflow where the buyer is the agent.
When I test the rule it picks up the agent but when I execute the workflow i get the following error:
'Result of agent resolution does not agree with agents of task'.
I set my task as a general task.
Is there anything that I need to do to resolve this?
Points will be awarded.
Thanks.

First make the task as ´´General Forwarding not allowed`` . Assign some agents. After assigning agent test your Wflow it will work. After this make your task as General again and now it will serve your purpose. I always follow this funda and it always pays off with dividend:)))
Assigning agents is bread and butter stuff. You can find a button at the side of task attributes that assigns agents make use of it.
How you can assign points:)))
Message was edited by:
Arghadip Kar

How to evaluate workflow rule for agent determination

Dear All:
It seems there are several types of rules that can be used for agent determination. I am wondering how could I evaluate the rule in coding.
I know for the rule described by a function module, it would be easy to evaluate it because you simply need to call the function module. However, for others, you might have to call the rule according to its definition. Is there a generic method/function to evaluate it?
Thanks & Best Regards,
Haifeng Hu

Hello,
fm RH_GET_ACTORS
regards
Rick Bakker
hanabi technology

Agent determination in fv60 and mir7 workflows

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