AIM-CUE never get up

hi all
i have a new AIM-CUE module that installed in C2811 router.
the problem that the int service-Engine 0/0   protocol never get up as seen below
CME_CUE_LAB#sh int service-Engine 0/0
Service-Engine0/0 is up, line protocol is down
Hardware is I82559FE, address is 58bc.2739.d20a (bia 58bc.2739.d20a)
Interface is unnumbered. Using address of FastEthernet0/0 (10.0.0.1)
MTU 1500 bytes, BW 100000 Kbit/sec, DLY 100 usec,
     reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output 00:00:09, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 input packets with dribble condition detected
     67 packets output, 5876 bytes, 0 underruns
     0 output errors, 0 collisions, 1 interface resets
     0 unknown protocol drops
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier
     0 output buffer failures, 0 output buffers swapped out
the configuration for the interface :
interface Service-Engine0/0
ip unnumbered FastEthernet0/0
service-module ip address 10.0.0.10 255.255.255.0
service-module ip default-gateway 10.0.0.1
end
i really need your help

Hi
Thanks for your reply .
The problem that because the line protocol is down in the interface ,I cannot open a session on it and I cannot see any logs on the AIM-CUE.
Is there any action that I can make it
Also I noticed that upon the AIM daughter board there are 3 pins without any jumper, is it correct ?
Best regards,
Mohamed Ibrahim Omran
Network Section Head
Dialup and VOIP Unit
A11-B90, Smart Village,
KM 28 Cairo-Alex Desert Road,
6 October 12577, Egypt
T: +20 (2) 33 32 0700 | Ext: 1122
F: +20 (2) 33 32 0800 | M: 010-3532153
E: [email protected]
www.tedata.net

Similar Messages

AIM/CUE not Picking-up in-bound external calls

I have a 2811 router with an AIM/CUE (12-VM) card. All of the telephony-service stuff works fine:
-All calls in house work fine
-All outbound calls work fine, to PSTN
-All inbound calls work fine, from PSTN
-Each phone can access it's VM internally
-the CME gui and the Unity-Express gui's are accessible on the LAN.
But, when I call from outside into the PRI with a DID number, I get four rings, then a pause, and then it never goes to voicemail. Sometimes; depending if I call with my celr or a land line, I get the message "Sorry your call cannot be completed as dialed, 000-000." Any clue why the vm does work for internal or external calls.
Here's a sample of the config.
interface FastEthernet0/0
no ip address
no ip mroute-cache
duplex full
speed 100
interface FastEthernet0/0.100
description SUB-IF for VOICE VLAN
encapsulation dot1Q 100
ip address 10.1.100.1 255.255.255.0
interface FastEthernet0/0.101
description GW FOR VOICEMAIL MODULE AIM/CUE
encapsulation dot1Q 101
ip address 10.1.101.1 255.255.255.0
interface Service-Engine0/1
discription AIM/CUE VOICEMAIL MODULE
ip unnumbered FastEthernet0/0.101
service-module ip address 10.1.101.2 255.255.255.0
service-module ip default-gateway 10.1.101.1
ip route 10.1.101.2 255.255.255.255 Service-Engin0/1
dial-peer voice 40 voip
description ** cue voicemail pilot **
destination-pattern 6000
session protocol sipv2
session target ipv4:10.1.101.2
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 41 voip
description ** cue auto attendant **
destination-pattern 6001
session protocol sipv2
session target ipv4:10.1.101.2
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 1 pots
description ** T1 PRI Emergency 911 **
destination-pattern 9911
port 0/0/0:23
forward-digits 3
dial-peer voice 2 pots
description ** T1 PRI OutBnd Calls **
destination-pattern 9T
port 0/0/0:23
dial-peer voice 3 pots
description ** T1 PRI InBnd Calls**
incoming called-number .
direct-inward-dial
port 0/0/0:23

Problem has to do with how many Digits are getting sent to voice mail on the router when it tries to make the call. You should be seeing 10 digits in the debug.
Next question when one ephone calls another ephone locally does voice mail work?
Try the following commands. This will create a translation-rule that will strip incoming 10 digits to the 4 digits you need. I assume you do not need all 10 digits.
voice translation-rule 1
rule 1 /^650\(....\)/ /\1/
voice translation-profile digitstrip
translate called 1
voice-port 0/0/0:23
translation-profile incoming digitstrip
*************Voice port were you Telco Line comes in Port 0/0/0:23 based on your config*************
telephony-service
no dialplan-pattern 1 6503926... extension-length 4
Ronnie

While initializing CUE , i get following error "kdb: Debugger re-entered on cpu 0, new reason = 5"

HI all,
I have AIM-CUE(v 3.2) on 2851 Router with IOS image Version
12.4(22)T4 (c2800nm-advipservicesk9-mz.124-22.T4.bin)
with CCME version 7.0(1).
I have been trying to make the Aim-Cue run and come up for initialization with every method I know of, boot helper install and reinstalling the current image that comes with it, but unfortunately i keep getting the below error.
kdb: Debugger re-entered on cpu 0, new reason = 5
     Not executing a kdb command
     No longjmp available for recovery
     Cannot recover, allowing event to proceed <0>Kernel panic - not
syncing: Fatal exception in interrupt
Please find detailed booting output after passing the command :
service-module service-Engine 0/1 reset
Initializing memory. Please wait. ... 256 MB SDRAM detected
BIOS Version: Cisco SE-AIM 01.02
BIOS Build date: 08/14/03
System Now Booting ...[BOOT-ASM]
Please enter '***' to change boot configuration: Found disk 0
found 1 drives
root cmd : root (hd0,0)
Filesystem type is reiserfs, partition type 0x83
kf: a1 : /bzImage root=/dev/hda1 ro plat=aim
kf: a2 : /bzImage root=/dev/hda1 ro plat=aim
in grub_open: /bzImage root=/dev/hda1 ro plat=aim
in grub_open1: /bzImage root=/dev/hda1 ro plat=aim
in grub_open2: /bzImage root=/dev/hda1 ro plat=aim
in grub_open3: /bzImage root=/dev/hda1 ro plat=aim 1
in grub_open: /bzImage root=/dev/hda1 ro plat=aim
in grub_open1: /bzImage root=/dev/hda1 ro plat=aim
in grub_open2: /bzImage root=/dev/hda1 ro plat=aim
in grub_open3: /bzImage root=/dev/hda1 ro plat=aim 1
In get_kernel_sig
in grub_open: /sbin/cisco_init
in grub_open1: /sbin/cisco_init
in grub_open2: /sbin/cisco_init
in grub_open3: /sbin/cisco_init 1
in grub_open: /sbin/.app_sig
in grub_open1: /sbin/.app_sig
in grub_open2: /sbin/.app_sig
in grub_open3: /sbin/.app_sig 1
Chksum: final image size: 2614908
in grub_open: /bzImage root=/dev/hda1 ro plat=aim
in grub_open1: /bzImage root=/dev/hda1 ro plat=aim
in grub_open2: /bzImage root=/dev/hda1 ro plat=aim
in grub_open3: /bzImage root=/dev/hda1 ro plat=aim 1
Dbg ********* filemax/data_len/SECSIZ: 1795834/3072/512
[Linux-bzImage, setup=0xc00, size=0x1b58fa]
kernel_func: kt: 3
in boot func: kt: 3
Debug: bl_sz: 98912
Debug: cisco_bl_sz: 60575
0x0000007f 0x00000045 0x0000004c 0x00000046 0x00000001 0x00000001 0x00000001 0x
00000000 0x00000000 0x00000000
cisco_cl_addr: 0x1001b70
Debug: bl_sz: 98912
Debug: cisco_bl_sz: 60575
0x0000007f 0x00000045 0x0000004c 0x00000046 0x00000001 0x00000001 0x00000001 0x
00000000 0x00000000 0x00000000
loader_addr: 0x1200000
Linux version 2.6.11.11cisco (ealyon@fndn-bld-system1) (gcc version 3.4.3) #1 Thu Apr 16 02:38:10 PDT 2009
BIOS-provided physical RAM map:
Platform: aim
setup.c: handling kernel log buf at [0xfe80000] size [0x80000]
setup.c: handling trace buf at [0xff00000] size [0x100000]
BIOS-e820: 0000000000000000 - 000000000009f800 (usable)
BIOS-e820: 000000000009f800 - 00000000000a0000 (reserved)
BIOS-e820: 00000000000e0000 - 0000000000100000 (reserved)
BIOS-e820: 0000000000100000 - 000000000fe80000 (usable)
BIOS-e820: 000000000fe80000 - 000000000ff00000 (reserved)
BIOS-e820: 000000000ff00000 - 0000000010000000 (reserved)
BIOS-e820: 00000000fff00000 - 0000000100000000 (reserved)
254MB LOWMEM available.
early console enabled
DMI not present.
ACPI: Unable to locate RSDP
Allocating PCI resources starting at 10000000 (gap: 10000000:eff00000)
Built 1 zonelists
Kernel command line: root=/dev/hda1 ro plat=aim
Local APIC disabled by BIOS -- you can enable it with "lapic"
Initializing CPU#0
PID hash table entries: 1024 (order: 10, 16384 bytes)
Detected 161.860 MHz processor.
Using tsc for high-res timesource
disabling early console
Console: colour dummy device 80x25
Dentry cache hash table entries: 32768 (order: 5, 131072 bytes)
Inode-cache hash table entries: 16384 (order: 4, 65536 bytes)
Memory: 253792k/260608k available (2536k kernel code, 6368k reserved, 1091k data, 172k init, 0k highmem)
Checking if this processor honours the WP bit even in supervisor mode... Ok.
kdb version 4.4 by Keith Owens, Scott Lurndal. Copyright SGI, All Rights Reserved
kdb_cmd[0]: defcmd archkdb "" "First line arch debugging"
kdb_cmd[6]: defcmd archkdbcpu "" "archkdb with only tasks on cpus"
kdb_cmd[12]: defcmd archkdbshort "" "archkdb with less detailed backtrace"
kdb_cmd[18]: defcmd archkdbcommon "" "Common arch debugging"
in atrace_init
Initializing trace buffer
Mount-cache hash table entries: 512 (order: 0, 4096 bytes)
CPU: L1 I cache: 16K, L1 D cache: 16K
CPU: L2 cache: 128K
Intel machine check architecture supported.
Intel machine check reporting enabled on CPU#0.
CPU: Intel Celeron (Coppermine) stepping 0a
Enabling fast FPU save and restore... done.
Enabling unmasked SIMD FPU exception support... done.
Checking 'hlt' instruction... OK.
NET: Registered protocol family 16
Unable to handle kernel paging request at virtual address d011b570
printing eip:
d011b570
*pde = 00000000
Oops: 0000 [#1]
Modules linked in:
CPU: 0
EIP: 0060:[<d011b570>] Not tainted VLI
EFLAGS: 00010093 (2.6.11.11cisco)
EIP is at 0xd011b570
eax: cfe03fa0 ebx: cfe03fa0 ecx: 00000000 edx: 00000003
esi: 10000000 edi: c1257b00 ebp: c1279df0 esp: c1279dd0
ds: 007b es: 007b ss: 0068
Process swapper (pid: 1, threadinfo=c1278000 task=c1250aa0)
Stack: c011b5b7 00000000 c1257b00 00000001 00000003 c1257ae8 00000001 00000003
c1279e24 c011b674 00000000 00000000 00000000 000000d0 00000000 c014db9a
00000001 00000092 c1257ac0 c1279e80 00000292 00000000 c0136f11 00000000
Call Trace:
[<c011b5b7>] __wake_up_common+0x37/0x70
[<c011b674>] __wake_up+0x84/0x150
[<c014db9a>] __alloc_pages+0x16a/0x3a0
[<c0136f11>] __queue_work+0x91/0x160
[<c019587c>] init_once+0xc/0x10
[<c0136ffe>] queue_work+0x1e/0x40
[<c0136e5f>] call_usermodehelper+0x14f/0x170
[<c0136cc0>] __call_usermodehelper+0x0/0x50
[<c0250c3d>] kobject_hotplug+0x2dd/0x400
[<c02500ee>] kobject_add+0xce/0xf0
[<c02503d8>] kset_add+0x28/0x30
[<c025050f>] subsystem_register+0xf/0x30
[<c02bcaa0>] class_register+0x50/0x70
[<c04a303a>] pcibus_class_init+0xa/0x10
[<c048ea83>] do_initcalls+0x53/0xc0
[<c01005e0>] init+0x0/0x150
[<c01005e0>] init+0x0/0x150
[<c048eb0e>] do_basic_setup+0x1e/0x20
[<c010060a>] init+0x2a/0x150
[<c01012d8>] kernel_thread_helper+0x0/0x18
[<c01012dd>] kernel_thread_helper+0x5/0x18
Code: Bad EIP value.
Entering kdb (current=0xc1250aa0, pid 1)
Entering kdb (current=0xc1250aa0, pid 1) Oops: Oops
<1>Unable to handle kernel paging request at virtual address e0a29bb2
printing eip:
c024dd35
*pde = 00000000
Oops: 0002 [#2]
Modules linked in:
CPU: 0
EIP: 0060:[<c024dd35>] Not tainted VLI
EFLAGS: 00010016 (2.6.11.11cisco)
EIP is at akl_store+0x85/0xe0
eax: 00000019 ebx: c04e2200 ecx: 00000006 edx: f005644e
esi: c04e2200 edi: e0a29bb2 ebp: 00000019 esp: c1279b6c
ds: 007b es: 007b ss: 0068
Process swapper (pid: 1, threadinfo=c1278000 task=c1250aa0)
Stack: c04e2200 d0a00000 00000000 00000001 c04e221a c041c280 c024b899 c1279bf0
00000007 c1250aa0 00000001 00010000 00000078 c011b00f 00000000 00000001
c1279bd8 00000001 00000000 00000000 00000000 00000018 00000001 c041c280
Call Trace:
[<c024b899>] kdb_printf+0x129/0x450
[<c011b00f>] account_system_time+0x3f/0x130
[<c0247a68>] kdb_local+0x208/0x2d0
[<c0247c34>] kdb_main_loop+0x94/0x1d0
[<c02fceca>] kdba_main_loop+0x3a/0x60
[<c0248158>] kdb+0x3e8/0xac0
[<c0103aea>] common_interrupt+0x1a/0x20
[<c0104464>] die+0x1a4/0x2b0
[<c0120ab2>] vprintk+0x1a2/0x2f0
[<c0115f10>] do_page_fault+0x0/0x587
[<c0115f10>] do_page_fault+0x0/0x587
[<c01162b5>] do_page_fault+0x3a5/0x587
[<c010823a>] do_gettimeofday+0x1a/0xc0
[<c011b18d>] scheduler_tick+0x1d/0x400
[<c011b00f>] account_system_time+0x3f/0x130
[<c01219da>] profile_tick+0x5a/0x60
[<c011455c>] smp_local_timer_interrupt+0xc/0x50
[<c01089ee>] timer_interrupt+0x19e/0x260
[<c0145902>] handle_IRQ_event+0x32/0x70
[<c0109a25>] end_8259A_irq+0x25/0x30
[<c0115f10>] do_page_fault+0x0/0x587
[<c0103b8f>] error_code+0x2b/0x30
[<c011b5b7>] __wake_up_common+0x37/0x70
[<c011b674>] __wake_up+0x84/0x150
[<c014db9a>] __alloc_pages+0x16a/0x3a0
[<c0136f11>] __queue_work+0x91/0x160
[<c019587c>] init_once+0xc/0x10
[<c0136ffe>] queue_work+0x1e/0x40
[<c0136e5f>] call_usermodehelper+0x14f/0x170
[<c0136cc0>] __call_usermodehelper+0x0/0x50
[<c0250c3d>] kobject_hotplug+0x2dd/0x400
[<c02500ee>] kobject_add+0xce/0xf0
[<c02503d8>] kset_add+0x28/0x30
[<c025050f>] subsystem_register+0xf/0x30
[<c02bcaa0>] class_register+0x50/0x70
[<c04a303a>] pcibus_class_init+0xa/0x10
[<c048ea83>] do_initcalls+0x53/0xc0
[<c01005e0>] init+0x0/0x150
[<c01005e0>] init+0x0/0x150
[<c048eb0e>] do_basic_setup+0x1e/0x20
[<c010060a>] init+0x2a/0x150
[<c01012d8>] kernel_thread_helper+0x0/0x18
[<c01012dd>] kernel_thread_helper+0x5/0x18
Code: 66 a5 f6 c2 01 74 01 a4 8b 4c 24 04 89 e8 8d 34 13 29 d0 c7 41 14 01 00 00 00 8b 3d 28 26 4e c0 89 c1 c1 e9 02 81 c7 40 04 00 00 <f3> a5 a8 02 74 02 66 a5 a8 01 74 01 a4 8b 44 24 04 8b 50 10 8b
kdb: Debugger re-entered on cpu 0, new reason = 5
Not executing a kdb command
<1>Unable to handle kernel paging request at virtual address e0a32045
printing eip:
c024dd35
*pde = 00000000
Oops: 0002 [#3]
Modules linked in:
CPU: 0
EIP: 0060:[<c024dd35>] Not tainted VLI
EFLAGS: 00010217 (2.6.11.11cisco)
EIP is at akl_store+0x85/0xe0
eax: 00000027 ebx: c04e2200 ecx: 00000009 edx: f004dfbb
esi: c04e2200 edi: e0a32045 ebp: 00000027 esp: c127995c
ds: 007b es: 007b ss: 0068
Process swapper (pid: 1, threadinfo=c1278000 task=c1250aa0)
Stack: c04e2200 d0a00000 00000000 00000000 c04e2228 c041c280 c024b899 c12799dc
00000000 c12799ec c0145902 20000000 c048aa00 c048aa1c 00000000 c0109a25
c0145ab7 00000000 00000000 00000000 00000000 00000018 c04c53c0 c0391650
Call Trace:
[<c024b899>] kdb_printf+0x129/0x450
[<c0145902>] handle_IRQ_event+0x32/0x70
[<c0109a25>] end_8259A_irq+0x25/0x30
[<c0145ab7>] __do_IRQ+0x177/0x340
[<c0248734>] kdb+0x9c4/0xac0
[<c0103aea>] common_interrupt+0x1a/0x20
[<c0104464>] die+0x1a4/0x2b0
[<c0120ab2>] vprintk+0x1a2/0x2f0
[<c0115f10>] do_page_fault+0x0/0x587
[<c0115f10>] do_page_fault+0x0/0x587
[<c01162b5>] do_page_fault+0x3a5/0x587
[<c011b18d>] scheduler_tick+0x1d/0x400
[<c0115f10>] do_page_fault+0x0/0x587
[<c0103b8f>] error_code+0x2b/0x30
[<c024dd35>] akl_store+0x85/0xe0
[<c024b899>] kdb_printf+0x129/0x450
[<c011b00f>] account_system_time+0x3f/0x130
[<c0247a68>] kdb_local+0x208/0x2d0
[<c0247c34>] kdb_main_loop+0x94/0x1d0
[<c02fceca>] kdba_main_loop+0x3a/0x60
[<c0248158>] kdb+0x3e8/0xac0
[<c0103aea>] common_interrupt+0x1a/0x20
[<c0104464>] die+0x1a4/0x2b0
[<c0120ab2>] vprintk+0x1a2/0x2f0
[<c0115f10>] do_page_fault+0x0/0x587
[<c0115f10>] do_page_fault+0x0/0x587
[<c01162b5>] do_page_fault+0x3a5/0x587
[<c010823a>] do_gettimeofday+0x1a/0xc0
[<c011b18d>] scheduler_tick+0x1d/0x400
[<c011b00f>] account_system_time+0x3f/0x130
[<c01219da>] profile_tick+0x5a/0x60
[<c011455c>] smp_local_timer_interrupt+0xc/0x50
[<c01089ee>] timer_interrupt+0x19e/0x260
[<c0145902>] handle_IRQ_event+0x32/0x70
[<c0109a25>] end_8259A_irq+0x25/0x30
[<c0115f10>] do_page_fault+0x0/0x587
[<c0103b8f>] error_code+0x2b/0x30
[<c011b5b7>] __wake_up_common+0x37/0x70
[<c011b674>] __wake_up+0x84/0x150
[<c014db9a>] __alloc_pages+0x16a/0x3a0
[<c0136f11>] __queue_work+0x91/0x160
[<c019587c>] init_once+0xc/0x10
[<c0136ffe>] queue_work+0x1e/0x40
[<c0136e5f>] call_usermodehelper+0x14f/0x170
[<c0136cc0>] __call_usermodehelper+0x0/0x50
[<c0250c3d>] kobject_hotplug+0x2dd/0x400
[<c02500ee>] kobject_add+0xce/0xf0
[<c02503d8>] kset_add+0x28/0x30
[<c025050f>] subsystem_register+0xf/0x30
[<c02bcaa0>] class_register+0x50/0x70
[<c04a303a>] pcibus_class_init+0xa/0x10
[<c048ea83>] do_initcalls+0x53/0xc0
[<c01005e0>] init+0x0/0x150
[<c01005e0>] init+0x0/0x150
[<c048eb0e>] do_basic_setup+0x1e/0x20
[<c010060a>] init+0x2a/0x150
[<c01012d8>] kernel_thread_helper+0x0/0x18
[<c01012dd>] kernel_thread_helper+0x5/0x18
Code: 66 a5 f6 c2 01 74 01 a4 8b 4c 24 04 89 e8 8d 34 13 29 d0 c7 41 14 01 00 00 00 8b 3d 28 26 4e c0 89 c1 c1 e9 02 81 c7 40 04 00 00 <f3> a5 a8 02 74 02 66 a5 a8 01 74 01 a4 8b 44 24 04 8b 50 10 8b
kdb: Debugger re-entered on cpu 0, new reason = 5
Not executing a kdb command
No longjmp available for recovery
Cannot recover, allowing event to proceed
<0>Kernel panic - not syncing: Fatal exception in interrupt

Hi Bibin,
Try to unplug, plug the AIM-CUE and settle down again. If it doesn't work, then most probably you should do an RMA.
HTH
Iber
If this helps, please rate

AIM-CUE and CCME

Good day, we have a new CCME 3845 Router including VIC2-4FXO,NM-HD-2V,EVM-HD-8FXS/DID,EM-HDA-6FXO modules, this will be used for our new project. Is it possible that the CCME Router will work well on IP Phones even without the AIM-CUE, because that is the only remaining device that need to install on the Router and we want to install now the Router at the Site while we are waiting for the AIM-CUE to arrive the IP Phones should work. Thanks and I will wait for your reply.

Hi Mahmoud,
You should be fine to get started without the AIM-CUE. This will only prevent the setup of the Voicemail potion of the install :)
Cisco CallManager Express/Cisco Unity Express Configuration Example
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a008037f2a9.shtml
Cisco CallManager Express 3.0 and Later Integration with Cisco Unity Express
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/prod_installation_guide09186a008059fb5f.html
Hope this helps!
Rob

AIM-CUE crashed, need files/help

My power supply in my 2851 router died and took with it my AIM-CUE configuration/files, they are now corrupt. I have looked EVERYWHERE for the files to download. The only place I can find them is on Cisco's site and I do not have a contract so I cannot get them.
I think I was running version 3.1 or 3.3 before . I sure would love to test version 7.4.1. Does anyone know were I can get replacement files for my AIM-CUE? Any version and must include the licenses. This is for my home lab so I do not need very many connection licenses.
I do have a second AIM-CUE and tried to read the flash card but the PC says it needs formatting, DIDN'T do it! Is there a way I can extract the files from this AIM-CUE to put on the one that crashed?
Thank You,
Michael

Duplicate
https://supportforums.cisco.com/discussion/12248461/aim-cue-crashed-need-fileshelp

AIM-CUE Re-Initialize? Or Security Check...

Good afternoon all,
Have a 2801 with AIM-CUE that I cannot login to the GUI. I went through the initialization wizard from CLI with no trouble, but it would not complete on the GUI side after I logged in the first time and ran the initializtion wizard. It did not complete and I was going to back out and come back to it after checking settings.
Now I am not getting the Initialization wizard and it is telling me Lost Contact after I am able to login. When I try to enter the Hostname, Username and Password, it is saying it failed to connect.
Is there a way to re-initialize the wizard or is there something I am missing in my security on these?
I can include portions of the configs from the router and the AIM module if it helps. I can still work with the AIM side via CLI, but even adding another Admin account and changing everything is not letting me access it (not as a first resort...)
I'm not finding a clear path to follow after this and when I look at the configs it all appears to be correct and matches my last install (2811 with AIM).
Thanks,
Jon Gauntt

I just did that. Although all the links to the 3.X.X files were all showing Network Unavailable.
I downloaded a 2.3.4 and got the initialization wizard to run. And it looks like I have some kind of configuration issue in my telephony service or am missing a file in my flash (even though I have now loaded extra files i do not need that I will need to take back off).
Here is my Telephony-Service:
telephony-service
load 7960-7940 P0030702T023
load 7902 CP7902080001SCCP051117A
load 7931 SCCP31.8-2-2SR1S
load 7970 SCCP70.8-2-2SR1S
max-ephones 30
max-dn 108
ip source-address 10.10.82.1 port 2000
calling-number initiator
url services http://10.10.82.5/voiceview/common/login.do
url authentication http://10.10.82.5/voiceview/authentication/authenticate.do
time-zone 8
bulk-speed-dial list 2 flash:localdirectory.txt
bulk-speed-dial list 6 flash:corporatedirectory.txt
voicemail 7000
max-conferences 8 gain -6
call-forward pattern .T
moh 122007.au
web admin system name admin password cisco
dn-webedit
time-webedit
transfer-system full-consult dss
transfer-pattern 9.T
secondary-dialtone 9
after-hours block pattern 1 1900....... 7-24
night-service code *777
night-service day Sun 00:00 23:59
night-service day Mon 18:00 06:00
night-service day Tue 18:00 06:00
night-service day Wed 18:00 06:00
night-service day Thu 18:00 06:00
night-service day Fri 18:00 06:00
night-service day Sat 12:00 08:00
create cnf-files version-stamp 7960 Nov 27 2007 16:42:32
I am attaching a list of the files on the flash.
If anyone sees anything obviously missing, it would be helpful. I am using a config that I have up and running in a 2811 for this 2801 and there might be a slight difference I am not accounting for.
Thanks,
Jon Gauntt

AIM-CUE IVR

Hi,
I have a AIM-CUE with a 1GB Flash. When I try to add on a 4 port ivr license, I get the following error message:
Downloading ftp cue-vm-license_4port_ivr_7.0.2.pkg
Bytes downloaded : 3319
Validating package signature ... done
compatibility mode
Validating installed manifests .............complete.
The system will be brought to offline state for a brief period
and will be brought back to online state automatically
No work order produced.
The system is back in online state
55296+0 records in
108+0 records out
ERROR - Hot Installation failed.
I am not sure why the installed failed.
Any help appreciated.
Thanks,
Paul

Hi,
The AIM is in the 2821 router running 12.4 AES T train IOS.
CUE will allow me to installed the zero ivr port package but not the 2 or 4 port.
CUE config :
se-10-2-1-2# show software packages
Installed Packages:
- Installer (Installer application) (7.0.2.0)
- Thirdparty (Service Engine Thirdparty Code) (7.0.2)
- Bootloader (Primary) (Service Engine Bootloader) (2.1.14)
- Infrastructure (Service Engine Infrastructure) (7.0.2)
- Global (Global manifest) (7.0.2)
- Service Engine license (License for the Service Engine) (2.1.2.0)
- Auto Attendant (Service Engine Telephony Infrastructure) (7.0.2)
- Voice Mail (Voicemail application) (7.0.2)
- Bootloader (Secondary) (Service Engine Bootloader) (2.1.14.0)
- Core (Service Engine OS Core) (7.0.2)
- GPL Infrastructure (Service Engine GPL Infrastructure) (7.0.2)
Installed Plug-ins:
- CUE Voicemail Language Support (Languages global pack) (7.0.2)
- CUE Voicemail US English (English language pack) (7.0.2)
se-10-2-1-2# show software licenses
Installed license files:
- voicemail_lic.sig : 25 MAILBOX LICENSE
Core:
- Application mode: CCM
- Total usable system ports: 6
Voicemail/Auto Attendant:
- Max system mailbox capacity time: 840
- Default # of general delivery mailboxes: 10
- Default # of personal mailboxes: 25
- Max # of configurable mailboxes: 35
Interactive Voice Response:
- Max # of IVR sessions: Not Available
Languages:
- Max installed languages: 2
- Max enabled languages: 2

AIM-CUE - Filesystem type unknown ?

Hi there,
I am studying IIUC and I am up to the CUE module. Im pretty sure I have done something stupid. I removed the 1GB CF from the AIM-CUE module, put it in my 2801 CF slot and did a format flash: (I dont know why, I just thought it would let me start fresh ) . Now when the AIM-CUE goes through the boot process I get the following output.
Initializing memory. Please wait....
256 MB SDRAM detected
BIOS Version: Cisco SE-AIM 01.02
BIOS Build date: 08/14/03
System Now Booting ...[BOOT-ASM]
Filesystem type unknown, partition type 0x1
kf: a1 : (hd0,0)/bzImage root=/dev/hda1 ro plat=aim
kf: a2 : (hd0,0)/bzImage root=/dev/hda1 ro plat=aim
in grub_open: (hd0,0)/bzImage root=/dev/hda1 ro plat=aim
kernel_func: kt: 0
in boot func: kt: 0ÿ
I can get into the bootloader and use the boot helper to re-install the CUE files, but I guess if they are on the wrong filesystem type they are useless.
I have searched around and it looks like I need to have the "Filesystem type is reiserfs, partition type 0x83".
Now the only way I can see to re-format the flash to the reiserfs file system is the put the 1GB CF into a card reader and format it with my PC. Im going to give it a try now, but I also read somewhere there needs to be 2 partitions, however Im unsure what size each partition should be.
This is a second hand AIM-CUE so I dont have any support for it. Have I rendered my AIM-CUE useless, or is there a way I can dig myself out of this hole I have created ??
Thanks in advance.
JP

Thanks for the reply paolo, however the boot loader / boot helper is the problem. Ive managed to get the right filsesystem type however now its stuck in this constant loop
Initializing memory. Please wait.
256 MB SDRAM detected
BIOS Version: Cisco SE-AIM 01.02
BIOS Build date: 08/14/03
System Now Booting ...[BOOT-ASM]
Please enter '***' to change boot configuration:
Filesystem type is reiserfs,partition type 0x83
kf: a1 : (hd0,0)/bzImage root=/dev/hda1 ro plat=aim
kf: a2 : (hd0,0)/bzImage root=/dev/hda1 ro plat=aim
in grub_open: (hd0,0)/bzImage root=/dev/hda1 ro plat=aim
in grub_open1: /bzImage root=/dev/hda1 ro plat=aim
in grub_open2: /bzImage root=/dev/hda1 ro plat=aim
in grub_open3: /bzImage root=/dev/hda1 ro plat=aim 1
in grub_open4: /bzImage root=/dev/hda1 ro plat=aim
kernel_func: kt: 0
in boot func: kt: 0ÿ <--when it gets to here it goes back to the "Initializing memory. Please wait." and just keeps looping.
Any ideas why boot helper keeps looping like this ??
EDIT: Now I am getting "Not a cisco supported CF. Please use cisco supported CF and reinstall the software. System Halted"
Im guessing the CF may have been on its way out and now it has gone faulty ?

How to load an ios into cisco aim-cue on 2811 router.

Goodday Everyone.
Please I have a Cisco aim-cue module that I want to load an IOS into on my Cisco 2811 Router,initially I thought it will be easy to do since I am used to upgrading Router and switches IOS using tftp server but it is not so.it seem different,I have been on google but I am not getting any joy.
Please can anyone kindly give me the steps I need to fellow to load the IOS on the aim-cue.
Many thanks.
Kaycee

Please check below link, it may be what you are looking for
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008064172a.shtml
Regards,
Nishant Savalia

I am having trouble with app updates on my iOS 5 iPhone never getting beyond the "waiting" state.

I am having trouble with app updates on my iOS 5 iPhone never getting beyond the "waiting" state. I have tried signing out/in of my account, rebooting and removing/re-installing the apps. This started shortly after going to iOS 5 but I am not certain if that is related. All updates that I try now are stuck in "waiting". I also tried removing the apps and then installing via iTunes desktop sync with no improvement. The only thing that I have not tried so far is a restore to a prior iPhone backup. I have not been able to find anything to indciate what the updates on waiting on. There is plenty of space on the iPhone (16gb available). Any suggestions on what to try next?

Hello there, Missy.
First thing I would recommend is to check your downloads queue to make sure there is not an interrupted download per the following Knowledge Base article:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If your download was interrupted using your iPhone, iPad, or iPod touch
1. From the Home screen, tap the iTunes app.
2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
3. Enter your account name and password if prompted.
4. Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
For Apps, you can also try tapping on the application icon to resume the download, as outline in this featured discussion:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I just updated the OS to 10.6.8 but then i never get the app store that supposed to be included in the update. so now, how can i download the app store?

i just updated the OS to 10.6.8 but then i never get the app store that supposed to be included in the update. so now, how can i download the app store?

Hi,
Have you tried a Restart since doing the Update...?
If Yes and you still don't have it...
Download and Install the 10 6 8 Combo Update from here
http://support.apple.com/kb/DL1399
Cheers,

Firefox connects to google-analytics for some sites, and then gets stuck, and I can never get onto the site. How do I prevent Firefox from connecting to google-analytics? I use XP with service pak 3 in English

Firefox connects to google-analytics for some sites,when i click on links in websites or emails and then gets stuck, and I can never get onto the site. Or opens a new bower behind the one i'm usind that's blank i don't even know it's there untill i close the one i'm using. How do I prevent Firefox from connecting to google-analytics? Or opening a blank bowser behind the one i'm using. I use XP with service pak 3 in English
== This happened ==
A few times a week
== a couple months ago

I got the same issue.
I go on a website and all the sudden another window pops up with "results.google-analytics.com" or "search.google-analytics.com". It has often ads for other sites for example. black single dating site
how can I can I stop that from happening again?
I didn't download or do anything, just visit websites, that I visit on a regular basis.
OS: Windows XP
Firefox Version: 3.6.6

What happens to the apps' data, if they were restored to a new device, but apps never get installed?

This is a super easy scanario.
Say in my old phone I have totally 50 apps, 30 purchased under Appel ID (A), and another 20 purchased under a different Apple ID, (B).
The old device is iOS5 and I turned on iCloud backup and back up everything (data of all apps).
I get a new device, restore from iCloud, wait until everything (photo, messages, settings, most importantly, data of all 50 apps) are restoed to the new phone.
The first thing happen after the first reboot, and it will prompt me to log on my Apple ID, to install apps.
What if, at this moment I decied to only sign on with Apple ID (A), and just don't want to use all 20 apps that I purchased under Apple ID (B) anymore?
Is the data of those 20 apps become leftover / orphane on my new phone, and just no way to clean them up? Please notice again, that I did not say "install app and then delete", I know that will clean up the data as well. I mean when data is copied over but app never get installed.

Game settings and other data is part of the backup:
iTunes: About iOS backups
A manual backup before you sync for the first time will save your content to the new PC.
Follow this user tip by wjosten to save your data and settings to a new PC:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
or this one by turningtest2:
Recovering your iTunes library from your iPod or iOS device

When i try to set up my icloud account the system says it is sending me an email to verify. I never get the email and it is not in my spam filter. How can i get set up??

when i try to set up my icloud account the system says it is sending me an email to verify. I never get the email and it is not in my spam filter. How can i get set up??

Make sure that your Apple ID is your email address and you do not have any other or old IDs associated with you. Go to www.appleid.apple.com and confirm this info. Make sure that the email address you are trying to sign up with is your primary one.

How can I reset my password if I never get the "forgot password" email for my iCloud account?

After upgrading to iOS7, my phone keeps bugging me to sign into my iCloud account when I can't remember my password. When I choose to resolve this, I never get the confirmation email back to reset my password and I've tried on my phone and on iCloud to reset my password but I never get the email to do so. Thus, I can't sign in and the pop-up asking me to sign in keeps popping up, it's driving me crazy! Has this happened to anyone and did you have to call technical support for this or did you find a work around?

Go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue".

AIM-CUE never get up

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