AIR output ignores external links.

I have this problem with using the Adobe AIR packager for Adobe RoboHelp 7 as well as RoboHelp 8. Please advise.
My RoboHelp project has a bunch of links to external files such as XMLs, HTMLs, JAVA, etc.(some are local files while others are HTTP links). When I generate the AIR output, these links do not work. The link is clickable, but when clicked the content of the external file just does not load. The generated WebHelp output works fine.
How do I resolve this?
Thanks,
K.

This seems more like a RoboHelp issue, maybe you could find more help in RoboHelp forums.

Similar Messages

WebHelp fine with external links, but AIR output isn't.

Sorry for the repost, but I did not get any eyeballs by posting this in the Adobe AIR or Other Single Source layouts forums. Hoping to get some experts' opinions here.
I have this problem with using the AIR packager for RH7 as well as RH8. Please advise.
My RoboHelp project has a bunch of links to external files such as XMLs, HTMLs, JAVA, etc.(some are local files that I add later to the WebHelp output while others are HTTP links). When I generate the AIR output, these links do not work. The link is clickable, but when clicked, the content of the external file just does not load. I checked that the files do exist, so it's not an issue about missing files.
The generated WebHelp output works absolutely fine.
How do I resolve this? It seems the AIR packager was designed to ignore external links. Is it absolutely uncommon to have external links in a RoboHelp project?
Thanks,
K

Hi Kutra
Have you tried using a Redirect topic for these? I'm curious if that may be a workaround for you.
To create a Redirect Topic:
Create a new topic in RoboHelp.
Edit the HTML code.
In the HTML code are a few tags that begin with the word META.
You want to insert a new line that looks like this:
<meta HTTP-EQUIV=refresh CONTENT="0;URL=Path/FileName.DOC">
<meta HTTP-EQUIV=refresh CONTENT="0;URL=Path/FileName.XLS">
<meta HTTP-EQUIV=refresh CONTENT="0;URL=Path/FileName.PDF">
Note that you would only insert a single line. I listed what it might look like for three different files.
The position of the tag shouldn't be important. However, sometimes I find that I do have to play a bit with exactly where I insert it in order to coax RoboHelp into accepting it. I've never noted a "magick" position that works every tiime through. I really wish RoboHelp offered an option that says "leave this code alone!".
Please try that and see if it is successful or if it fails miserably.
Cheers... Rick
Begin learning RoboHelp HTML 7 within the day - $24.95!
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
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Does external links work when html based course embeded in adobe air

Hi,
i have an html based WBT, developed using Lectora.
Now my clients wants its desktop version.
I am using Adobe air to do it. My html course has some external links which opens in external popup windows and captivate swf files.
If i wrap my html course into desktop application using adobe air, will my external links work?
And swf files running in html pages will work fine?

Hi flexo222,
Currently Adobe AIR does not support custom CSS cursors and only some of the "default" cursors available in CSS.
You could however use the following ActionScript workaround if you don't need a very complex behavior:
* on mouseOver have the default cursor hidden
* on mouseMove have a custom cursor drawn and positioned via ActionScript
* on mouseOut have the custom cursor hidden and the default cursor shown.
I have attached a sample that should make things clearer. Feel free to ask if there's anything not clear.
Cheers,
Mihai

RH6: External Links Won't Open

In the newest issue I've encountered compiling RH5 projects
with RH6, none of the several hundred external file links work in
IE7: the file will not open.
I ran a file compare on the published version of one RH6
topic with its RH5 equivalent -- they are
exactly the same except for the meta name="generator"
company name and URL and this line at the top in the RH6 version:

So, it doesn't appear to be the individual file, but a goober
somewhere in the output which is preventing the links from working.
BTW, the RH5 version works fine.
Any ideas where to look for the culprit?
Thanks!

...well, I inadvertently lied: I have two layouts, unchecked
Mark of the Web for one, compiled and opened the other. Not smart,
but in my defense, I've been distracted....
So here's the deal: the layout with Mark of the Web
checkmarked [per Adobe's copious Help, "Select this option
if you do not want your output (which is saved on your computer) to
be blocked in Internet Explorer 6, and later."] will
not open externally linked files. Period.
With Mark of the Web
unchecked, those externally linked files open just as
expected.
I'm confused. If I can't open externally linked files with
Mark of the Web checked, isn't that "blocking" -- at least of some
sort?
Anyway, Peter, good wild guess -- but I sure don't know how
to deal with this "solution"...<G>

External links in MCM Newsletters

Good morning,
I am trying to create a Newsletter customize to the cq page launching the process.
For that I have a Template Alert that by code is copied to tmp folder and fill out some attributes with the value of the page. Then is called the buildNewsletter and sendNewsletter of the Adobe CQ5 NewsletterService.
One of the things done is create a link to the page inside of the newsletter, for that I am writing the external URL for example http://www.client.com/content/en/page.html but the link is transform to
http://localhost:4502/tmp/alert5.newsletter.goto.html/e841c0fa-af26-35d4-a550-2eadb6c0b5f7 ?target=http%3A%2F%2www.client.com%2Fcontent%2Fen%2Fpage.html
Someone knows a way to avoid this behaviour?
I know my development is quite special, but any help will be welcome.
Thank you.
Miguel.

in the service com.day.cq.rewriter.linkchecker.impl.LinkCheckerImpl , you can set Special Link Patterns to the link you are writing (something like ^http://www.client.com.* ), then it will ignore that link.

TREX - Indexing external links' metadata, but not content

Hi All,
I have a number of external links in the CM repository and would like to include them into the search results.
However during indexing, all external links fail pre-processing because I believe it is trying to get the content of the link but it does not have authorisation.
Is there a way to just index the metadata and ignore the content?
Cheers,
Vic

Hi Achim,
I saw that there was host specified with
http://<%hostname%>. So i thought it should work. I tried editing this value and give the host name.
For example my portal address is
http://portal.company.com:50000
so i gave the address
http://portal in my host parameters.
This is still not working. Should i change the parameter to something else??
Thanks,
Kiran.

Export external links and store them through the package function

Is possibile to export external links (like www.xxxxxxxxx.com) like images, fonts, source files in general trough package function.
Or are there other ways to do it? We need to collect all links that we inserted in our application.
Many thanks!
MC

Hello,
welcome to the forum.
This is the forum for the tool {forum:id=260}
Your question would be better asked in {forum:id=75}
Export to flat file
http://tkyte.blogspot.de/2009/10/httpasktomoraclecomtkyteflat.html
Export to formatted output
{message:id=9360007}
Regards
Marcus

External links suddenly open in a new window instead of a tab

I am using Nightly (20.0a1) on WIndows 8, I use the program Teamspeak 3 and it used to be that whenever I clicked on a link it would just open in a new tab in the Nightly window that was open, but now it opens a completely new Nightly window. I have the box ticked in settings, I've gone through all of the about:config things I've seen online and nothing works, I really have no idea what to do. I just did something with envoirenmental variables which didn't help (meant that it opened a whole new instance of Nightly whenever I clicked on an external link) so I deleted the variable. Anyone got any suggestions? If it is relevant, before this problem started I dragged a tab from one window of Nightly to another (think it might've been the cause of this), and yes, I've tried dragging tabs around from window to window to fix this and it didn't work.

Thanks, but I already had it set to that, I've heard of many people with this problem and tried literally all fo the about:config fixes that I could find but none worked, I think it is some sort of assosiation problem with hyperlinked text with windows but I really don't know. Anyone who can help me please do, this is getting annoying. Keep in mind that I have Windows 8 when making suggestions also.

How to force external links to open in new browser window/tab?

Greetings. I'm here because searching elsewhere kept coming up with references to javascript. I've created an interactive PDF with both internal and external links. It works just fine when viewed in either Acrobat or Reader. However, it is being downloaded to users' browsers and when they access the external URLs, the new sites replace the existing page in the same window.
Is there a simple way for me to include an action in the PDF prior to distribution that will force it to open external URLs in a new browser window or tab?
And for the record, I barely know how to spell Javascript, much less how to write or implement it. So if there is a simple solution, I hope you can also help walk me through the steps to implement it.
Thanks a ton.

There are two issues here:
- How to do it using JS
- How to do it in a non-Adobe browser plugin
The first is pretty straight forward. You use a code like this, replacing the dummy URL with your own:
app.launchURL("http://www.example.com", true);
The second issue is more problematic, and in fact there isn't really a solution to it. If the plugin used supports this method then it will work, if not, then you're out of luck. Unfortunately, outside of the Adobe software I don't think that any other plugin supports it.

How to choose witch window will open external links when using multiple Firefox profiles at the same time?

I am using 2 firefox profiles at the same, one for working and another for reading news. I start them with "firefox -no-remote -P profilename", so there are 2 firefox processes running.
It works well, but when I click a link in an external app (like in Google Talk), the link is opened in the first firefox process I launched. I mean, if I ran the "news" firefox first, it will always open the external links.
Is it possible to change this behavior? I'd like all external windows to be opened in the "news" firefox, never in the "working". Of course I'll achieve that if I open it first, but if I first run the "news", then the "working", then I close the news for any reason, now links will always open in the "working" until I close it.
I running linux (opensuse 11.3).

'''traysh''',
Profiles '''''period''''' are "unsupported" by Mozilla. Profiles are "there" but the developers want no part of non-developers using them or fixing anything related to Profiles that has been suggested in a Bug report, or documenting much related to Profiles. Profiles as we know them now are going to disappear from Firefox in the near future, although no specific version number or date has been fixed for that to happen. It is up to us user's to share our experiences with Profiles with other user's. I'm a relative noob to Linux, and all my experience with running multiple Profiles and -no-remote is with Windows OS's.
'''cor-el''',
So are you saying that on Linux external links will only open in the first Profile that was opened if multiple Profiles are running?
And that external links won't open a Profile that isn't already running - if any Profile is already running?
''I wish the differences between Windows and Linux as far as '''-no-remote''' and running multiple Profiles were better documented for "us" Linux noobs over at the MozillaZine KnowledgeBase - hint. Unless I am not looking hard enough in the MZ KB for that information....''

Cant open external links and multiple instances of the same profile.

I have multiple firefox profiles.
I constantly have two profiles running at the same time.
I use microsoft outlook and see an external link, I click it wishing firefox to open it in the default or new browser. It does not and says "FIrefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
Firefox is running fine.
How can I open external links with a profile based setup?
Also, how can I open multiple instances of the same profile? I find that if I click and drag a tab to another monitor, it opens a new "instance" or browser window.

You say
''I have multiple firefox profiles. <br />
I constantly have two profiles running at the same time. ''
So you will have discovered ''-no-remote'' Note NOT to use that on the default browser; profile, only on secondary profiles.
* http://kb.mozillazine.org/Profile_in_use#Common_causes
You will NOT be able to open multiple instances of the same profile, clone the profile if necessary.
If you are trying to run multiple Webmail accounts in one profile then you may well find the webmail is identifying and setting the user account that is opened. Use a Private Browsing window to get round that and open a second account.
* [[Private Browsing - Browse the web without saving information about the sites you visit]]

Is there a limit for external links in TOC using RoboHelp 9.2?

Hi,
This is my first time posting to the Adobe forums. Here is my problem.
I have been maintaining help projects using RoboHelp 9.2 for quite some time now to generate WebHelp. I now have four large projects that are linked through a URL in each project's TOC. Example: I have projects A B C D. In A's TOC, I include a link to B C D default topics. In B's TOC, I include a link to A C D default topics. And so on ... The fourth project (D) is new.
The problem I've encountered is with the image appearing in the TOC next to the external link entry for project D in the generated WebHelp. The image showing up for project D is different from the other two, even though the properties for that page are exactly the same as the other two. This happens in all three remaining projects (A B C). Even when I change the image (from the image index), the same image (i.e. the standard image for a topic page) appears regardless.
What should appear in all cases is image 13.gif.
(I'll have to figure out later why 19.gif is selected in the properties dialog, whereas 13.gif is actually showing up in WebHelp. Doh.)
Any ideas?
thanks,
denise

karl219 wrote:
1-Time machine seems to be coming up often in the discussions.If my backup is on my external hard drive, why would space be taken up on my macbook hard drive?
Read the first extract for the definition of backup snapshots and how they are handled by the OS.
2-Shoud I delete older backups? If for example, all I need from Time Machine is the latest backup done today, can I get rid of the 2+ yeras of backups, or do they not take up that much space?
No. Time Machine should be on a separate HDD and will take care of deleting backups when necessary on that drive.
3-Back to the issue, considering I don't have access to a an apple store for the next few months, what is my best plan of action?
I would consider installing a larger internal HDD. Capacities to 1 TB are now available.
4-I am considering buying a new macbook 15inch, and get more space, however, I'm scared that the same problem will happen again. Is this common on all macs? Will using Time Machine to "Restore" my backups bring along the issues as well?
All Macs using Time Machine will experience the same conditions. The problem is that many users do not under stand what 'Other' is and that leads to confusion. There are many essential OS files in that category that should not be touched as well as some user files. The issue is not to reduce 'Other' as such, but reduce the total amount of data on the HDD if space is becoming a premium.
Please read these two extracts:
http://pondini.org/OSX/LionStorage.html
http://pondini.org/OSX/DiskSpace.html
Ciao.

Opening external link in a new browser window

Some of the external links in my web page need to open in
their own window, leaving my site still open in the background. Can
anyone tell me how to do this? I don't see an option anywhere when
I am creating these links.
The links are to, for example, "The City of ......", and
could be quite long to traverse. I don't want my visitors to have
to click their browser's back button who knows how many times to
get back to my site.
I would appreciate any suggestions, thanks

It's not valid in a Strict doctype, either HTML or XHTML.
A better way to do this would be to see this tutorial -
http://www.tjkdesign.com/articles/popup_window_with_no_extra_markup.asp
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"Dooza" <[email protected]> wrote in message
news:gbaiof$17a$[email protected]..
> Dooza wrote:
>> malcster2 wrote:
>>> dooza wrote
>>>
>>> malcster2 wrote:
>>> > highlight your link in design view.
>>> > > in the properties panel, change the
target to _blank
>>>
>>> FYI this isn't valid XHTML, but is valid HTML,
depends on what your
>>> aiming at.
>>>
>>> ....
>>>
>>> validated ok mate. what exactly isn't valid
xhtml?
>>> this would be the code in question:
>>> <p><a href="
http://www.thesun.co.uk"
target="_blank"
>>>
class="style1">www.thesun.co.uk</a></p>
>>
>>
http://www.w3.org/MarkUp/2004/xhtml-faq#target
>>
>> Dooza
>
> But then I find this:
http://learningtheworld.eu/2007/xhtml-with-target/
>
> Dooza

I've migrated FF settings to a new PC and no external link opens now

Couple days ago I've received my new PC and migrated all important data from the old one using a special W8 tool. I've also installed Thunderbird and FF anew, and migrated their setting using tools recommended here (FF Sync + MozBackup). And suddenly I've lost a possibility to open any external link in FF now no matter the source (Thunderbird or any other piece of software). Now I have to copy and paste URLs manually. It's not the best solution. Old PC OS: Vista Business, new PC OS: W8.1. Thanks in advance.

You may also wish to try '''Try Firefox Safe Mode''' before a reset to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Need help exporting from lightroom 4 on my Macbook Air with an external hard drive.

After importing photos to my new Macbook Air (2014) from external drive, it made me reformat my external drive. After reformatting, I tried to export edited images back to my external drive and it says "photos missing or offline", even when external drive is connected. How do I get my edited images back onto my reformatted external drive?

Ok, so at least you haven't lost the images.
The catalog knows "about" the images but not where they currently are. You cannot import them again because they have already been cataloged.
If the images are on the external drive in the location you want, the the procedure to re-connect is as follows.
Select one of the thumbnails. It should have an "!" or "?" on it (upper right). Click whichever it is and you will be asked to Locate the file. Navigate to the file to re locate it and make sure the check box "Find nearby images" is checked.
Lightroom will now relink all the images.
Note:
I usually just import from my external hard drive and then export them back to the external hard drive when I finish editing them.
this is not a "correct" workflow when working with catalogs. The files remain on the external drive. The act of importing is only necessary once to catalog where the files are and to allow quick access to them via the Library. Editing them either in or outside of Lightroom via Photoshop does not require you to move the file.

AIR output ignores external links.

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