Airport extreme continuously blinks orange, it is an older model not used for some time. airport utility can see it but just reports an unexpected error message.

My airport extreme continuously blinks orange. I have tried unplugging and starting again also pressing the reset button to no avail. It shows as connected to the internet but when selected in airport utility I just receive the message "unexpected error occurred try again" and I can't get past this point. any ideas?

Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

Similar Messages

Airport Utility can SEE TC, but not CONFIGURE it?

I received my 1TB TC about a week ago (dual band).
Setup
I have AT&T U-Verse with a 3800HGV-B modem/router. Before my TC I had a Linksys Wireless router with DHCP turned off (I let the AT&T router handle DHCP). And yes, I turned wireless on the AT&T router to OFF.
I knew that I wanted to let my TC handle DHCP so when I plugged the TC in and "set it up", I went to access the internet and my AT&T router put the TC on "DMZ Plus". The TC is handling DHCP for all of my wireless devices, and the AT&T router has 3 clients (2 cable boxes and the TC).
Problem
Every now and then I will go to access the USB hard drive plugged into the back of my TC and it will time out. Going into Airport Utility, it will recognize my TC, but when I click "Manual Setup" it times out trying to access the TC configuration. Internet still works, so the routing is fine, but I can not configure it. I've tried this on my iMac and my Macbook. The status light always remains GREEN.
The only solution is pulling the power plug.
My TC is on a 10.0.1.X ip schema network and my AT&T is on a 192.168.1.X schema. Am I having a DHCP conflict? Can anyone else think of why this might be happening?
ALL firmwares/softwares are updated. EVERYTHING is wireless with the exception of the ethernet cable connecting my AT&T router to my TC.
I've searched the internet high and low and can't seem to find any answers.

*This just in!*
Apparently unplugging the USB hard drive I have plugged into my TC will resolve my problem COMPLETELY. One question...WHY?!
This doesn't seem to add up, but sure enough -- If I unplug the USB hard drive connected to the TC, I have NO PROBLEMS accessing the configuration for the TC. I did notice that the USB hard drive's power light turns off when the drive is not being accessed.

Airport card can see networks but can't connect all of a sudden

I have an older MacBook running 10.6.8 (snow leopard) and it's been working fine. All of a sudden, it can see networks, but cannot connect. I get an alert with an exclamation point and "no Internet connection". My iPad can connect just fine; same network, same location as usual, so I know it's not an issue with the network/router (my husband's computer works fine as well). If my airport card went, I wouldn't be able to see any networks at all, right? Is there anything I can do? My AppleCare has run out, due to the age of my computer and I don't want to put hundreds into fixing it, either (nor can I afford it). Has anyone had this happen? Any suggestions? Thanks!

Hello sarcastabtch,
The following article should be helpful in restoring your internet connection via WiFi.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
Allen

I am trying to connect a 3rd airport express to my network, but am getting "an unexpected error occurred" when trying to connect. Any ideas how to fix?

I am getting, "an unexpected error occurred" during set up of a 3rd airport express. Any ideas why or how to correct?

Are you using the IMac in your profile, or are you using the iPhone or iPad to set up the Express?
If you are using the iMac, what operating system is installed on the Mac?

My AirPort Utility CAN see the time capsule...

But for some reason I can't access it. I don't see the Z drive in "My Computer". I'm on Windows Vista, and I used to be able to see it, but I can't anymore! The time capsule was unplugged for a while, otherwise I am not sure what happened. Even when I plug my computer into the time capsule directly, it doesn't "see" it as a drive. Help please!! Thank you!

Open a command prompt and ping the TC.
Use windows explorer and type the IPof the TC directly into the address bar.
\\TCIPaddress
The actual IP of course.. not the words above. .ie \\10.0.1.1
If that fails then the issue is vista has moved to work or public.. move it back to home area.. and turn off the firewall.

Airport utility can not find extreme station after upgrade to 7.5.2

i been using extreme for about 3 years and it was fine until yesterday i upgrade to 7.5.2, it result i lost the internet. opened airport utility from my macbook, said" it can not find any wireless device" but on the top right of mac windows, the signal sign is still there,
i suspect it is something wrong with the IP setting, but i has't changed any thing myself, maybe the new updates change it?

kfc360 wrote:
"it can not find any wireless device"
Welcome to Apple's discussion groups.
Your system details don't mention what type of Mac you have, but if you can move it near to the AirPort Extreme and connect an Ethernet cable to a LAN port on the Extreme, then AirPort Utility should be able to see it. Once AirPort Utility can see it you can begin to investigate the problem in more detail.

Airport Utility can't see all my devices after new cable modem

Everything worked fine until I got a new cable modem from Comcast—it's a Cisco DPC3000. Now after firing that up, I can get to the web on my Mac Pro but my LAN seems to be missing. Airport Utility can see the AEBS (Base Station) that's connected to the cable modem but it can't see a second AEBS that's in my wife's office (wired to the Base Station in Bridge mode), or an Airport Express that's hooked up to my music system, or a second Airport Express that's used to extend the WIFI to a second bedroom. All these things worked fine previously—I could see them all in Airport Utility and I could access all those devices.
Any ideas will be much appreciated—been dealing with this most of the day.
Thanks
Peter

Well what do you know...after a week, it just magically decides to work, without even using Airport Utility.
Boy are these Airports touchy....and unreliable.
I still want to know: What makes these things drop in and out???

Airport Utility can't detect 2nd Airport Express

I recently bought a new Airport Express to extend the range of my network (from an existing AE). I've got a MBP and a MacBook. It all looks fine on the MBP - Airport Utility can see both Express devices, but the Macbook can only see the primary AE, even when it's virtually next to the MBP. he network throughput on the Macbook is shockingly bad. Not sure if the two problems are related - any ideas anyone?

Check your setting on both of the AirPort Express devices as follows using AirPort Utility - Manual Setup
Main AirPort Express:
Click the Wireless tab below the icons
Wireless Mode = Create a wireless network
Check mark next to Allow this network to be extended
Update any changes
Remote AirPort Express:
Click the Wireless tab
Wireless Mode = Extend a wireless network
Network Name = Same as Main
Check mark next to Allow wireless clients
Wireless Security = Same as Main
Wireless Password = Same as Main
Update any changes
Power cycle the entire network..power everything down
Start the modem first and let it run a few minutes by itself
Start the Main AirPort Express the same way
Start the Remote AirPort Express the same way
Start your computers one at a time the same way

HT1218 My airport utility no longer works, but I have just changed my router. Is there something I need to do ? The orange light shows up on my airport, rather than the green one it should have. Please help !!!

My airport utility no longer works, but I have just changed my router. Is there something I need to do ? The orange light shows up on my airport, rather than the green one it should have. Please help !!!

**** little info about your equipment.
If you just replaced the router with an Airport Extreme or Express:
disconnect the modem from power, disconnect the new router from power, connect the modem to power and wait till it os fully started up, then connect the new router to power. After a while the amber light will turn to flashing, then after a while it will turn to green. Then with AirportUtility (in Aplications/Utilities) it should be configured with the password.

I have an older Airport Extreme (disc shaped) that we use with my wife's PowerBook (OS 10.5.8) and my MacBook Pro (OS 10.9.4). We currently only have Airport Utility on her Mac, but I want to upgrade the utility so I can use it on mine.

I have an older Airport Extreme (disc shaped) that we use with my wife's PowerBook (OS 10.5.8) and my MacBook Pro (OS 10.9.4). We currently only have Airport Utility on her Mac, but I want to upgrade the utility so I can use it on mine. Which version of the utility will work on my MacBook, and still control the older Airport Extreme?

if I update the Airport to the latest version, and "control" it with my MacBook Pro, will the older G4 still be able to use the signal from the new Airport?
Yes. Your G4 shouldn't have any difficulty connecting to a Wi-Fi network provided by the latest 802.11ac AirPorts as they support the earlier radio modes that the G4 uses.

I am trying to hook up my Airport Express to my current network and AirPort Extreme but keep getting the same error message: "This version of AirPort Utility doesn't support this base station. Go to AirPort Service and Support for more information."

I am trying to hook up my Airport Express to my current network and AirPort Extreme but keep getting the same error message: "This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information." Any thoughts?

This sounds as if you have an older AirPort Express that is no longer supported by the newer Mavericks operating system.
To check and see if that might be the case, locate the model number on the side of the AirPort Express. It will start with an "A" followed by four numbers. Hard to see in the faint print.....so you may need reading glasses or a magnifying class to see the model number clearly.
Model numbers A1084 and A1088 of the AirPort Express are no longer supported by AirPort Utility in Mavericks.
You will need to use a Mac running Leopard, Snow Leopard, or a PC to be able to administer the older AirPort Express.

AirPort Utility can't see Extreme

Airport Utility can't see Extreme
I have reset the extreme, reboot the iMac, and while I have an internet connection, the AirPort Utility can the the extreme.
Light is flashing Amber.
AirPort Utility is 5.3.2

SoCal Web Developer wrote:
click on the AirPort icon (of your Mac) on the upper menu. See if the Extreme >> network shows up there. If so, log into that network...
SoCal Web Developer wrote:
So following your instructions I, disconnected everything, powered it up, and from the Airport icon I could see other wireless networks and join them.
Next I created a new network with the Extreme, and join that one.
I see nothing in his instructions about 'creating a new network'. Instead, I see the words: See if the *Extreme network* shows up there. If so, log into *that network*...
SoCal Web Developer wrote:
If that does not work, get an ethernet cable and connect the
Extreme to your computer.
SoCal Web Developer wrote:
I originally had it hard wired to the iMac and could not see it with AU.
Connect Mac to Ethernet LAN port on the AEBS. Make sure your Mac has IPv6 turned on (under System Preferences|Network|Advanced|TCPIP|Configure IPv6=Automatically). Open the Airport Utility.
If you still don't see the Airport, open a terminal windows and type:
mdns -B airport.tcp
If you get a response, look for something under the "instance name" column. Take that name and type (replacing the name you got above with 'thatname' below):
mdns -L thatname airport.tcp local.
and copy the result and post it here.
If you don't get a response from the first command, enter:
ifconfig
and copy the result and post it here.

Airport Utility can not find air port extreme base station

I am running XP home on my computer and have an air port extreme base station connected to it wired. I have no problem connecting to the internet yet more times then not the air port utility can not find the base station. On occasion it will find it but most of the time it can not. Rebooting does not help.

I recently purchased one of the new Airport Extreme base stations and after carefully reading the instructions; I first installed the Airport Utility 5.5 that came on the CD onto my MacbookPro. I then connected the new base station to my macbookpro via Ethernet and power it up. I copied a previously saved configuration onto it. All my printers, IMAC and macbookpro were able to connect.
I then used my older base station and my airport express to extend the N and G networks through the house. My problem was (1) the new Airport utility would consistently lose the older extreme base station and the airport express, (2) An my HP printers keep losing the wireless connection to the new airport extreme base station. The only resolve was to consistently restart the new base station, after which (1) the new airport utility would see the older base station and express again and (2) the wireless connection to the printers would be restored.
After about a week of this, I removed the new Airport Extreme and replaced it with the older extreme (802.11N DRAFT) and de-installed the Airport Utility 5.5 and re-installed Airport Utility 5.4.2 and everything works fine.
Has anyone else experienced any problems with the newly released Airport Extreme (fully 802.11N) base stations and Airport Utility 5.5?

I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?

I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?

When you can, take a look at the old AirPort Express and locate the model number in the faint print on the side of the device.
If you see A1084 or A1088, this is an older Express version that is no longer supported by the current version of AirPort Utility that you are using with the new AirPort Extreme.
If that is the case, your Express is at least 6 years old...probably older...so it is about time to treat yourself to a new version with much faster speeds and more features.

SLOW download on Airport Extreme wifi. WireThe download speeds are next to nothing above 25 feet away. When i stand next to the AEB it is fine. Anyone know why? Doubt ill get another AEB, very unreliable and has been for some time.

SLOW download on Airport Extreme wifi. Wired is great. The download speeds are next to nothing above 25 feet away. When i stand next to the AEB it is fine. Anyone know why? Doubt ill get another AEB, very unreliable and has been for some time.

No cordless phone (two iPhones and two iPads though). It does have one or two walls on line of sight. A few wireless door security zones. And a large china cabinet that my wife sure wouldn't let me move. Do any of these sound significant enough to drop the dowload from 30Gb to .1GB...while upload stays consistent. I have had better signal strength through two walls 100 feet out from my house, havent tried recently though. I am suddenly aware as my switch is acting up and i had to use wifi on my xbox.

Airport extreme continuously blinks orange, it is an older model not used for some time. airport utility can see it but just reports an unexpected error message.

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