Airport Extreme "seeing" WD MyBook HD but displaying 0 MB and no files

I have a WD MyBook for Mac connected to my Airport Extreme via USB and it is set up appropriately from the many other forums I have read. However, it displays the WD HD w/ a different name than I assigned it with 0MB and does not let me navigate the external hard drive.
I am able to connect to the HDD directly with my computer and manage it. WD MyBook is formatted for a mac with HFS+J. Another thread was created for this issue with no solution (http://discussions.apple.com/thread.jspa?threadID=1770095)
Please help me with any information you can. A step by step guide from the very beginning that mentions my same set up would also be great.
Thank you,
John

Have you powered down and restarted the drive? Also restart other devices on the network?

Similar Messages

Airport extreme working on some devices but not others

All of a sudden airport extreme has stopped working on some of our devices. within our family we have an old macbook pro running tiger, a 2nd gen macbook air running snow leopord, a black macbook running lion, a mac mini running lion, two iphone 4s and an iphone 3g. the wireless only works on the two computers running lion. nobody has changed any of the settings on the airport extreme. it is running the latest version and has been working fine up until a couple of days ago. i have reset the modem and router several times each but nothing has helped. when we try to connect the iphones to the wireless they say unable to join network and the computers running snow leopord or older say there was a problem connecting to the network or something similar to that. any help would be appreciated!

I know that you have reset both the modem and AirPort already, but I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
(OPTIONAL, but recommended) While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options.

My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. Any suggestions?

My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. However I can then take my DSL cord and insert it in a different Ethernet port other than the WAN port and I can get internet on my Mac and iphones but only wifi on my husband's PC. I hate to spend another $179 if this is just something I'm doing wrong. Please help

I'm having a bit of trouble confirming that the ZyXEL is a combination modem & wireless-N router. If it is, then you really won't get any advantages of using the 802.11g AirPort.
If the range of your ZyXEL is limited, you may find that doing either or both of the following will help: 1) Move the ZyXEL so that it is higher vs. lower in the room, that is away from any closed areas or placed in a metal cabinet, and 2) Changing radio channels. The latter is especially important in you live in an area where there are a number of competing Wi-Fi.
A good utility to find out, is iStumbler. You would use this to find these other Wi-Fi and find which have the strongest signal value. Those that do, you would also want to note which channel they are operating on, and then, change yours to one that is at least 3-5 channels away. So, for example, if you find strong ones on channels 1 & 6, change yours to 11.

I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8

I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8

Unfortunately, Time Machine backups that are stored on a drive that has been connected directly to a Mac are completely different than Time Machine backups that are stored on a Time Capsule.
Frankly, it is not worth the effort and trouble to try to transfer the old backups to the new Time Capsule.....my opinion....having done this in the past.
It is possible though, but I would not recommend it due to the complexity and downsides involved with this. To give you an idea of how to do this, check out this support article.
http://pondini.org/TM/18.html
Even if you transfer the "old" backups over to the Time Capsule successfully, Time Machine will not simply "add on" to the old backups.
Time Machine will make a new complete backup of your Mac and then add incremental backups from that point.
My advice.....start a new backup on the Time Capsule and move forward. Keep the USB hard drive around for a month, maybe 2 or 3 in case you need to go back to an old backup for some reason. At that time, you will not likely need the old backups at all since you will have a current 2-3 month history of new backups. At that point, you can erase the USB drive and use it for another purpose.

Apple TV mirroring issues even with Mac mini,airport extreme bought at the end of last year,and an iPad 2

Apple TV mirroring issues even with Mac mini,airport extreme bought at the end of last year,and an iPad 2

I have the same issue with ATV3 and iPhone 4S. Everything works properly, no buffering issues when watching netflix, vimeo, youtube BUT when I try mirroring even a small 15sec iPhone movie it stutters and buffers and results to a choppy playback..same with larger mp4 files such as 1-1.5GB, buffers forever and never plays, I just re-encoded the same movie to 700MB and plays perfectly..
Why Apple, why?..so close..I can accept the bigger movie files issue, but not being able to playback properly an iPhone movie is funny..I recorded a movie with lower bitrate through Filmic Pro (Economy mode, up to 16Mbps)
and plays properly.
Is there an upcoming software update going to solve the problem or is it hardware related and therefore not fixable.
Please don't reply with a network related answer, by 2012 we know how to set up our networks and everything else runs flawlessly.
I'll apreciate a fast answer, we love Apple, but if it can't play an iphone movie (or a high quality movie from iTunes) it's just not up to my standards.
Thanks again.
JP

Just intalled Creative Cloud on my mac, it launches but displays nothing and seems to refresh indefinitly. What to do?

Hello,
I just purchased a Creative Cloud Lightroom + Photoshop subscription and installed Creative Clood. It launches but displays nothing and seems to refresh indefinitly. What to do?
Here is what I get :
Nothing happens. It keeps on turning. What should I do?
Thx!
Quentin Giroud

Found that. Worked for me :
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Launch Creative Cloud.

What is the name of the folders which are your backup of Itunes library? I am recovering from a virus, have no workable desktop in Win XP, but can search and find files and folders. I would like to move these backup files to a new computer

what is the name of the folders which are the backup of Itunes library? I am recovering from a virus, have no workable desktop in Win XP, but can search and find files and folders. I would like to move these backup files to a new computer, authorize it and sync with Iphone 3Gs and Ipod 5th gen.
I

I second the whole iTunes folder approach.
If for some reason you have split the media folder from the library files then the media folder needs to restored to the same path it used to have while the library files can be copied into the music folder of your new profile.
If in dobut, backup up the entire Documents and Settings folder before wiping the infected drive, but be selective about what you restore as many viruses drop active components capable of reinfecting the compuer in the temp folders and internet caches. It is much easier to backup more than you need than to discover after the fact that you no longer have access to some vital project you'd been storing in a folder on the desktop.
tt2

My airport extreme (new-5th gen) connects to my iMac - and a PC laptop but will not connect to the internet, my ISP says that I have entered the correct modem ID and that I contact Apple supt as they do not support airport extreme...??

Any suggestions getting my modem (Speedstream 5200) talking to my new airport extreme? Airport Extreme says I do not have the correct user password for the modem but my IP provider says that I do and that they (Bell Sympatico) do not - in any case - support Airport Extreme and that I should talk to Apple Support...who do not come to the phone. So my computers see my new network and my Airport Extreme sees my computers but it cannot access the modem and therefore the internet. Any ideas?

The user manual for the Speedstream 5200 indicatest that it is a router....see link below.
http://www2.windstream.net/downloads/links/SpeedStream211.pdf
If the Speedstream is acting as a router, then the AirPort Extreme must be configured in Bridge Mode to avoid having two routers in series on your network....which would certainly cause IP address conflicts and connection issues.
To configure the AirPort Extreme in Bridge Mode.....
Open AirPort Utility - Click Manual Setup
Click the Internet icon
Connection Sharing = Off (Bridge Mode)
Update

My Airport Extreme basestation used to work but upon returning from holdidays it no longer allows me to connect wirelessly through it to the internet on my iPhone, iPads, ipod touches and my apple tv2 cannot access the network either. Wired still works

When I returned from holidays I could not access the internet wirelessly through my Airport Extreme (5th gen) from my iPhone, iPod touches, ipads and my AppleTV 2 no longer can access the internet or the network either. I can get access to the internet on my iMac when wired directly into an ethernet port on the Airport Extreme. I have tried resetting my AirPort and created new networks but still doesn't want to co-operate. If I get wireless internet it is very, very slow and incosistent.
Any suggestions?
Rick

I see now that long questions are not going to be read and answered. Understandable. Since writing this I got help on one aspect of question and now have Airport Extreme visible through Airport Utility and it seems to work. However the wireless printer still does print. On the printer's screen, it recognizes my wireless network and connects. When I try to print from the MacBook, the usual printer icon comes up, but with Printer is Offline. Printer is Not Connected. So far, nothing in Apple or Brother help has given me answer to this problem. Any ideas would be appreciated.

For four years Ive been unable to use my home network as anticipated. I have ADSL connection with O2, airport extreme, three expresses, two minis 10.6.8 and 10.7.3, and two pros 10.6.8 and 10.7.3, and a cinema thbolt display. Id like to use bbc iplayer.

I am unable to stream video and I lose connection frequently. Ive tried it using wireless connection and with ethernet. Ive tried using the O2 router (%series) as a modem for the extreme, Ive tried using the O2 without the extreme - not poss to extend network but MUCH faster, and Ive tried using a variety of other routrers and modems. My flat is 10m x 6m, there are no other wireless devices within or immediately adjoining except for my wireless landline phone that I have changed three times. Every single piece of my home network has been to the genius bar at least three times and the entire network with all devices has been taken twice. Genius bar have found either no fault or no explanation. Applecare dont seem able to tie their own shoe laces and have been worse than useless, suggesting things like checking a plug fuse (good advice but not relevant). I met a chap socially who turned out to be an apple employee home networking specialist. He offered to look at it and came to my flat. I quote him now: "F**k me, its just not supposed to do tha., Theres something seriously wrong with the system. It's an Apple problem completely". However, despite repeated requests I have not been invited to escalate the issue beyond the genius bar. Enen though everything possible is apple (they dont make a modem for ADSL??), all I get from them is it must be the fault of something else.
PS Ive had my O2 connection checked tens of times and paid for a bt engineer to check my line 4 times.
PPS The thunderbolt display was sold to me after I refused one on the grounds that the location of my mini was more than 2 metres from the display, and the salesperson reassured me that the thunderbolt connection was universally available and that would have no problem connecting the display to my mini 5 metres away.
I may well not be too bright when it comes to computers, but with their attitude of there being NO SUCH THING AS A BAD/FAULTY APPLE PRODUCT, ONLY SILLY CUSTOMERS WHO HAVENT WORKED OUT HOW TO USE THEM YET, I wish I will soon see their brand will rot in commercial oblivion ****. I have focused this on home netwrking but that is the tip of the iceberg. However, having invested so much of my life and my money in what I have, please can any of you good people out there show me the foolish error of my simple ways?

Hi Zac, sorry to hear about your troubles, but that's why us other users are here to try to help in these instances.
Open Console in Utilities & see if there are any clues or repeating messages when this connection drop happens.

My airport extreme shows a green light, but won't connect to the internet.

I have an airport extreme, and it stopped working one day, so I reseted it and it's not connecting to the internet now. It's showing a green light, however, it won't connect to the internet. I live in an apartment complex, so I don't have a cable modem. The router is directly connected to the wall via ethernet. I had the ports checked by connecting the ethernet cord directly to the computer, and the internet is working fine. I tried resetting the router, but it still doesn't connect.

Your problem is typical Yosemite network.. just reboot the Time Capsule.. no luck reboot the network.. do a restart in correct order.. modem.. wait 2min.. TC .. wait 2min.. clients.
No luck then do a full reset of the TC and setup in a way that Yosemite can cope with.
Start from a factory reset. No files are lost on the hard disk doing this.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 for basestation and TCwifi wireless name.
If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.
2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.
Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
Same thing applies to the Airport Extreme or the Express if used as router.. just replace TC in the instructions with AE.

HT1218 Airport Extreme base station is working, but not visible on network?

My Airport Extreme base station is working: all devices are able to connect to the internet, but Airport Utility shows no connection. Only one computer even shows the device-- greyed out-- saying "Device not Found." The airport utility shows version 6.2; OS X version 10.8.3. How do I update the base station to version 7 if the device can't be found? And how do the devices connect to the internet without "seeing" the device?

Thanks for checking. This model should be visible in AirPort Utility in Mountain Lion.
If you have not already done so, I suggest that you perform a complete power cycle on the entire network as folllows:
Power off every network device....in any order you want
Wait a minute or two
Start the modem first, and let it run a few minutes by itself
Start the AirPort Extreme next, the same way
Continue starting devices one at a time about a minute apart until everything is powered back up
Check the network again using AirPort Utility
You can also temporarily connect an Ethernet cable from your Mac to one of the LAN <-> ports on the AirPort Extreme to see if a connection is established that way.
If still no luck, try another Mac if you one handy. After that, all that I can suggest is that you perform a Factory Default Reset on the AirPort Extreme and configure it again.

After we installed a new airport extreme, the imac running snow leopard displays black box msgs saying to hold down the power button and or the reset button and then restart your computer. Can anyone provide info that can help resolve this issue?

Experiencing similar issues on both imac and power book: after replacing an original airport extreme with a new airport extreme both computers display a black box msgs that reads: "...turn off your computer by holding down the power button and or the reset button for a few seconds and then restart your computer."...
one of the printers are usb'd to the imac. The printer is not "seeing" the imac nor will it print wireless from the powerbook which was the norm prior to the upgrade on the airport extreme.
Upon restart, the imac does not "see" the wireless keyboard or the mouse until it is "found" again.
At this time the imac or the powerbook can get on line.

It sounds like your computer is getting Kernel Panics. Please look at About "You need to restart your computer" (kernel panic) messages and if the message seen on your display is like the one in the link then you have confirmed you had a KP. KP's can be tough to track down because they can be caused by software or hardware. The first place to start is to post the complete crash log so we can look at it, often there are clues in the log. You can find it at:
/Library/Logs/DiagnosticReports

Airport extreme + NAS WD MyBook World Edition

Hi! I just installed Airport Extreme. I have connected a NAS, WD MyBook. It worked great when i had a Netgear Router. Now when i look in finder i can se my NAS, but it can´t connect to it. What to do?

you can find some troubleshooting here:
http://support.wdc.com/product/kb.asp?groupid=117&lang=en
Also: can you set Time Machine to off while searching for a solution?

Air disc on airport extreme wont work. I have just bought and set up an airport extreme, everything works but the air disc.

Hi
I just bought an airport extreme and have replaced my previous airport express network with it in my house. I want to set up the air disc so all my computers, Macbook pro 2008, Macbook, 2010 and Mac mini 2010, can use my storage external storage drive collectively. I have been through the set up tutorial several times, and in the menu on the apple support intructions, where it says I should be able to check the box for share over a WAN, or something similar, I have a box saying share over internet with Bonjour? I have updated my airport utility, thinking that this may be the problem, but to no avail. I can only see my disc if I go to the manual set up on the airport extreme, and click on discs. I am very computer iliterate ( and a bad speller) hence I have macs as they are always almost plug and play. Can any one help me sort this out please.
Thanks

Hello,
if you see the drive in the Airport section "drives" your half the way to success.
In this section you should:
enable sharing --> ON
set security to airport extreme password
hold password in keychain --> ON
guest access to read/write
share over WAN -> OFF
share with bonjour over internet -> OFF
Apply settings
After that, the drive should show up in finder on your computers.

Airport Extreme "seeing" WD MyBook HD but displaying 0 MB and no files

Similar Messages

Maybe you are looking for