Alert mails are sent regularly even if there are no errors

Hi,
I have created an alert category for one of the scenarios and tested it with an error message.
Alert mail is successfully sent to the recipients mentioned with the message details(like Message ID etc).
In addition to the above, an alert mail is triggered every day at a specific time for the same scenario though we are not testing it.
There are no message details in the mails which are getting triggered regularly though there are no errors.
Please suggest.
Regards
B.Sarika

Hi Sarika,
See if the same interface is using for mulitple target Inbound interfaces and u want to generate individual alerts based on country or some what....I understood from ur statement that
I wish to get multiple aterts as we have many interfaces. So didn't try that.
In that case u need to definete multiple ALERT RULES for the same ALERT CATEGORY because any Alert RULE If u Set in such a way that "KEEP SUPRESS" then automatically the untill the first alert is marked as COMPLETED manually 2nd alert wont be generate.
If u want continous alerting keeping on bugging untill the issue is resolved UNCHECK the KEEP SUPRESS.
HERE Your case is different U need Multiple alerts but not for same interface in that case u need to definete sperate ALERT RULES for each Inbound interface.
For example a MATMAS interface data can be seent to Multiple countries legacies.
Regards;-
Amar Srinivas Eli

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