Alert notification configuration for Deadline

We are in SRM7.0. For Sc and PO,I have to send alert when the workitem is not processed for 48 hours. I did the configuration in SPRO. The system is trying to send the alert. Whne I check the log in SLG1, it is giving the error message as 'No alert category found'.
When I check the SOST, I see mails with subject 'Alert could not be delivered. Please check document &OBJECT_ID&'. All are in
error status. The send method used is 'RML'. I could see the message 'Cannot process message, no route from <user1> to <user2>.
In SCOT, there is no node created under RML.
Can anyone help me in configuring this alert notification for deadline?
Thanks,
Sivagami

Hi
Did you Verify your configuration in IMG > Application Server>Basis Services-->Generic Business Tools --> Alert Management
These configurations are required for you to set up Deadline monitoring
1. IMG activity Define Transaction Types
2. IMG activity Define Events
3. IMG activity Define Alert Categories - In the event schema the alert categories are assigned as Subcategories only to events that are to generate alerts. They determine the recipients and the subscribers ( Subscription) and also the short and long text of the alerts. SRM supplies a predefined alert category for the relevant object type in the classification SRM Alerts and you can copy and modify this.
This is done in Event Control for the Object TYpe and Event Schema Combination in Deadline Monitoring COnfiguration under Process Controlled workflow configuration. Make sure each event which you are scheduling is having a Event Category and Subcategory of the Event. Seems you are missing something here.
For more information, see the Help Portal under
http://help.sap.com/ -> SAP R/3 Enterprise, Release 4.70 -> SAP-NetWeaver Components -> SAP Web Application Server -> Basis-Services / Communication Interface -> Business Workplace and Services -> Alert Management -> Alert Category
4. Then you schedule Background job for generating Deadline Alerts. Job SWWDHEX is schedule for this purpose. This is done in Automatic Workflow Customizing(SWU3) --> Maintain Runtime Environment -->Schedule Background job for Missed Deadlines
See also
Note 1051787 - SRM notifications not displayed in UWL
Regards
Virender Singh

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Check whether any event management profile is active for the same??
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