All-in-One updates

I have a Photosmart C6280 All-in-one and recently HP sent me a critical update. I have tried numerous times and every time I tell it to update this is the message I get:
"Critical Update to correct a PC to Printer Communication Issue - Failed!"  How do I overcome this problem?
Thanks for help and time!
Susan

Have you tried to manually download the update from the HP Support page?
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