All Sound Wont Turn Off Please HElppp

i just bought my blackberry8300 off ebay and it came in the mail yesturday and i turned off all the sound but it still has sound like when a alert comes up...because i have a perpaid phone with at&t and when it pops up your blance it does a little sound to let me know and i wont to turn it off but dont know how

See this.
How to reset the iPod if it appears frozen or doesn't respond.
It may take quite a few attempts and is best done connected to power.
If this doesn't work, try restoring the iPod to factory settings.

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