All the my messages from my phone inbox disappeared.Why did it happen and how should i get the messages back?please help

Is the MacBook the computer you have synced with in the past? If not you can use the computer that you have synced with to restore your apps. Are you sure you are using the same Apple ID that you used to purchase the Apps?

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I just downloaded iCloud on my PC and noticed that fewer than half of my photo stream photos have transferred over to my PC. Why is this happening and how can I get the remaining photos? All of my devices are charged and have perfect internet signals.

I just downloaded iCloud on my PC and noticed that fewer than half of my photo stream photos have transferred over to my PC. Why is this happening and how can I get the remaining photos? All of my devices are charged and have perfect internet signals. Thanks in advance for any tips and insights!

It's probably happing because photo stream photos only remain in iCloud for 30 days (even though your last 1000 photos will remain on your devices until deleted). When you enabled photo stream on your PC you would have only received photos from the last 30 days.
To transfer older photos to your computer, create a shared photo stream that contains them and invite yourself as a subscriber (see http://help.apple.com/icloud/#mmc0cd7e99).

I have a iPhone 4s connected my macbook pro. I lost my all data (picture, all massages) in my phone. Why did it happen and how can I get all back?

I have an iPhone 4s and I connnected my phone to my laptop, which is a macbook pro. This is the second iPhone 4s I have had. The first one had a problem and I had to replace it which is the one I have now. When I connected my phone to the laptop, my phone shut down and when it turned back on, all my information from the first 4s phone went to the phone I have now. All the text messages from the old one, photos, apps, etc. Now my information like messages, photos, apps, etc from the current phone is gone, and I need them. What can I do? How can I get that information back?

Is the MacBook the computer you have synced with in the past? If not you can use the computer that you have synced with to restore your apps. Are you sure you are using the same Apple ID that you used to purchase the Apps?

Firefox suddenly inceased to completely cover the screen, so I cannot navigate to any other files or screens. Why did this happen, and how can I get out of it?

What else can I say? I cannot navigate with Firefox filling my entire desktop screen on my I-Mac computer, and this makes preparing for the classes I teach tomorrow very difficult!

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).
*https://support.mozilla.org/kb/how-to-use-full-screen

When opening IMovie, we discovered all of our files were gone. Why did this happen and how do we recover them?

When opening up our iMovie, we discovered that all of our events, projects, etc. were gone. Why did this happen and how do we recover our files?

Try browsing out to and opening these alternate iTunes library using the instructions in this document.
How to open an alternate iTunes Library file or create a new one
B-rock

I recently saved my contacts in iCloud and now all of my contacts are on my daughters phone. I only wanted them saved to my PC. Why did this happen and how can I fix it? Is it because she downloaded the update to her phone?

I recently saved my contacts in iCloud and now all of my contacts are on my daughters phone. I only wanted them saved to my PC. Why did this happen and how can I fix it? Is it because she downloaded the update to her phone?

Your daughter must have signed into your iCloud account, perhaps when she updated her phone. You can confirm this by going to Settings>iClloud on her phone and seeing if she is using the same iCloud ID.
To fix this you would need to migrate her phone to a separate iCloud account. To do this, start by saving any photo stream photos that she wishes to keep on your phone to her camera roll by opening her my photo stream album, tapping Select, tapping the photos, tapping the share icon (box with upware pointing arrow), then tapping Save to Camera Roll.
Then go to Settings>iCloud, tap Delete Account and provide the password when prompted to turn off Find My iPhone. This only deletes the account from her phone, not from iCloud; it won't effect your device(s). When you delete the account you will be asked if you want to keep or delete the iCloud data from her phone. If she needs to migrate a copy of the data to her new account, choose Keep; otherwise, choose Delete. Then sign back in with a separate Apple ID to create her new account and if migrating data to the new account, choose Merge when prompted.
Once she is on a separate account, if she migrated a copy of the data to her new account you can go to icloud.com from your computer, sign into her new iCloud account and delete your data from her account.

My Boyfriend has lost all of his contacts on his phone after down loading the new iphone soft wear why would this happen and how can he get them back how can you get back your contacts after down loading the new iphone soft wear

My boyfriend has lost all of his contacts on his phone after downloading the new iphone softwear. why would this happen and how can he get it all back

You don't have to post the same question at one minute intervals. Somebody will answer it, but perhaps not in 60 seconds.

All my excel files were converted to pdf. Why would this happen and how do i stop it from doing so?

All my excel files were converted to pdf. Why would this happen and how do i stop it from doing so?

shloimypt wrote:
All my excel files were converted to pdf. Why would this happen and how do i stop it from doing so?
Relax, they weren't converted to PDF.
You can tell by right clicking ANY of them and choosing "Properties". You'll see there that they're STILL .xls or .xlsx files. The "association" has changed and Windows now indicates that they open with Reader, which isn't right.
Where it says "Open With" under the General tab, you can click "Change" and re-select Excel as the default app to open thim.
See: http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html

HT201317 My photos are syncing from my iPhone, to the iCloud PhotoStream and to our iPad, but it is no longer syncing to my computer (Microsoft, not Apple). Why would this happen and how can I get it resolved?

My photos are syncing from my iPhone to the iCloud PhotoStream and to our iPad, but they are no longer syncing to our home computer (Microsoft operating system, not Apple). Why would this happen and how can I get it resolved? I have since tried to remove and reinstall the iCloud application in my computer's control panel. I have verified that I am using the latest Apple operating system and the latest iTunes. I have reset my photo stream. Not sure what else to try... I was also having an issue with my calendar where it would sync from my computer to my iPhone but not vice versa. Somehow in all the resetting that's resolved, but the photo issue is not. Again - photos are going into the photostream, but not wirelessly being put into the file on my computer.

To change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password to turn off Find My iPhone when prompted, then sign back in with the ID you wish to use.

HT1751 All of my songs have exclamation points (!) next to them but when I go to my iTunes media folder to find the files, there is nothing in the folders. Any idea what happened and how I can get my music back?

All of my songs have exclamation points next to them but when I go to my iTunes media folder to find the files, there is nothing in the folders. Any idea what happened and how I can get my music back?

I wish I could help. There are numerous threads about missing music but last I looked, no solution. You might want to read through them anyway.

TS4147 I updated my iphone yesterday. I have the 4S. I have my daughters and mine contacts now. I don't want hers. How did that happen and how do I get rid of them?

I updated my iphone yesterday. I have the 4S. I have my daughters and mine contacts now. I don't want hers. How did that happen and how do I get rid of them?

This happens with you are both syncing data such as contacts on your devices with the same iCloud account. This will result in the data being merged and synced back to all connected devices. To correct this you need to have different iCloud accounts on each device.
To do this, on the device that will be changing iCloud accounts go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from the phone, not from iCloud, so the other phone won't be effected by this.) Next, set up a new iCloud account using a different ID, then turn data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload the data to your new account. At this point you will have two separate iCloud accounts on each phone with identical data.
Next, you'll have to go to icloud.com on your computer and sign into each iCloud account separately and delete the unwanted data (for example, deleting her contacts from your iCloud account and vice versa). These changes will be reflected on each device and things should now be fixed.

When my 6 year old daughter plays the free games that I have downloaded for her IPAD and IPOD, I am now getting upgrade charges on these free games to my AMEX Card. WHy is this happening and how do I get my AMEX card off of the IPAD and IPOD?

When my 6 year old daughter plays the free games that I have downloaded for her IPAD and IPOD, I am now getting upgrade charges on these free games to my AMEX Card. Why is this happening and how do I get my AMEX card off of the IPAD and IPOD?

She is making in app purchases. Probably not knowing what that means to your monthly credit card bill. Use the Settings app to enable restrictions and turn on restrictions for iTunes, App Store and in app purchases, mabe some others too. The restrictions will be set with a passcode to prevent your daughter from changing them.
Settings > General > Restrictions

In iPhoto most of my photos appear to have been replaced by much smaller versions. What has happened and how can I get the full size photos back?

In iPhoto most of my photos appear to have been replaced by much smaller versions. What has happened and how can I get the full size photos back?

That is either a bug in Firefox 5 or the script has a problem with Firefox 5.<br />
It works in all other Firefox versions like Firefox 3 and 4 and 6 (Aurora) and 7 (Nightly).

Only one track is downloaded per album on itunes on my iphone 5. Every time I download a new track it deletes the previously downloaded track on that album. Why is this happening and how can I switch it off?

Only one track is downloaded per album on itunes on my iphone 5. Every time I download a new track it deletes the previously downloaded track on that album. Why is this happening and how can I switch it off?

Most YouTube content requires the Flash plugin. Sometimes it's necessary to uninstall then reinstall that plugin.
Uninstall the Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS
Very important to uninstall the currently installed plugin first.
Now launch Safari and try a video.
If you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.
And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari.
You may also need to delete the cache associated with Safari .
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.Safari
Click Go the move the Cache.db file from the com.apple.Safari folder to the Trash.
Quit and relaunch Safari. Try a video.

When I switch libraries I lose the majority of the material in my main library and can only restore it by repairing the database. Can anyone tell me why this is happening and how I can resolve the problem? Thanks

When I switch libraries I "lose" the majority of the material in my main library (or at least I can't see it) and can only restore it by repairing the database. Can anyone tell me why this is happening and how I can resolve the problem? Thanks

I seem to have found a way around it. Rather than switching libraries by going into files/switch libraries I used Aperture Preferences to change them. I've done it a couple of times and it appears to work OK.
That is an interesting finding. It suggests, that your "Preferences" file "com.apple.Aperture.plist" may have been corrupted and you fixed it this way. Can you now switch between libraries the usual way? If not, I'd try to remove the "preferences" file from the user library to the Desktop and relaunch Aperture.
The Aperture 3: Troubleshooting Basics:http://support.apple.com/kb/HT3805
describe how to remove the user preferences.

All the my messages from my phone inbox disappeared.Why did it happen and how should i get the messages back?please help

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