Am trying to delete my billing account from I tunes to download other apps and it is not coming off please help
Hi am trying for the longest time to delete my billing account from I tunes am trying to download new apps but the billing info is only coming up ,I cannot download free apps or nothing please tell me what to do
I'm not sure that I understand. You are trying to download apps but when you do, your billing information pops up on the screen. Is that what's happening?
Did you try removing your credit card by selecting the "None" option or try changing the credit card information?
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How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info...
If your device is signed into an old ID of yours that is an earlier version of the ID you want to sign in with, do the following:
If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library). When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device). -
i'm trying to activate my gift card from last christmas but it keeps telling me to "try back later". Please help I hate to see $25.00 go down the drain.
Click here and request assistance.
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Trying to transfer a video clip from iPhone to iPad using transfer app it says device not found, I have used this before wifi is fine and both devices are connected ?
That does not involve iPhoto for the Mac in any way - try the iPad forum
I will request your post be moved
LN -
I try to download an app, and it says that there is an error in the app , Ive tried to download other apps and i get the same error. can someone help?
You need to reinstall the App Store.
Use Lion Recovery to do that. -
My iphone5 freezes my iTunes v11 when connected and I cannot sync or do anything. I have reinstalled iTunes, tried different USB ports, ran diagnostics and said phone not recognised. Please help as have wasted nearly a day and a half trying to sort and at wits end!
To double check you tried everything http://support.apple.com/kb/TS1538
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My laptop broke & now I have to use a different computer to try and reset it.
Without knowing exactly"why it did not work (error message?) all I can suggest:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My husband has synced his new iphone to my itunes account and consequently I've lost all of my itunes music files. However I have them all on my ipod touch and would like to know how I can sync the music library from my ipod touch to my computer and thus back on my iphone.
iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
For other music you need a third-party program like on of those discussed here:
newer copy -
HT4623 I was trying to update my husbands ipad from itunes. I downloaded my email and password to
I was trying to update my husbands ipad from ituns. Now it has my information. How do I get his info back?
If you have a backup of your husband's device then restore it from that
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Please can anyone help me how to upgrade or update my mac notebook my versionis 10.5.8 I have tried several updates and or upgrade and have not been able to . Is there any new OS X availabel for my version. Please Help Thank you
Click here, install the DVD, run Software Update, open the Mac App Store, and try purchasing Mountain Lion. If you get told it's incompatible, phone the online Apple Store and order a download code for Lion.
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I have problem with my iCloud account, restore my ipad and I can not log in please help
hello, I can not restore my ipad and enter, get a message that my password is already einvalida and nose to do
We are not Apple employees. You should not post your email address in a public forum and I have asked the moderators to remove it from your post.
Do not buy anything with the new Apple ID or it will always be tied to that Apple ID. Try to get the problems with the original Apple ID resolved with help from Apple. If you have been locked out of your account try here for help.
https://ssl.apple.com/emea/support/itunes/contact.html -
Recovery Mode Step by Step
1. Hold Sleep/Wake button down and slide to turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
On Computer
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. iPad Recovery Mode on computer screen
8. Select "Restore iPad"...
9. Select "Restore and Update"
10. Extracting Software.
11. Preparing iPad for restore.
12. Waiting for iPad.
13. Verifying iPad restore...
14.Restoring iPad software.
15. Verifying iPad software.
16. Verifying iPad Restore...
17. Restoring iPad firmware...
18. Your iPad is restored to factory settings; keep iPad connected to computer
19. Activate iPad
20. Enter Apple ID and Password
21. Continue
22. Welcome to Your New iPad
(a) Set up as new iPad (b) Restore from this backup (select from list of backups)
23. Restore from this backup
24. Continue
25. Restoring iPad from backup
26. The settings of your iPad have been restore; keep iPad connected to computer
27. Syncing iPad (Step 1 to 5)
28. Preparing apps to sync
29. Copying 1 of 9
30. Sync apps, movies and music to iPad
31. Finishing syncing
32. Eject iPad -
I can't restart my phone due to my lock button being broken. This has happened to me before and i just restarted it but now i can't.
It's broken due to neglect, namely being dropped. Replace it.
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sir please help me
Try to Reset your device.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off that shows up first). -
How do i keep my contacts if i delete my icloud account from my phone?
i am trying to delete my icloud account from my phone but how do i keep my contacts? my broher is on the same icloud account how do i get his contacts off of my phone
First, turn off using iCloud for your contacts. Go to:
Settings --> Mail, Contacts, Calendars --> (your iCloud account)
Switch "Contacts" to OFF.
You should get a dialog box asking you if you want to keep the contacts on the phone or not -- choose the option to keep them.
Now you can delete the iCloud account but retain the contact information.
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