AMDS will not install as part of 10.7 upgrade. have reinstalled many times..even manually. cannot change permissions in windows\system32\driverstore\filerepository\usb.inf_amd64_neutral_153b489118ee3 7b8

I have reinstalled Itunes 10.7 many times...each time it comes back and says that it cannot recognize my iphone because AMDS is not installed...yet when I try to install it fails...and asks me to reinstall Itunes again. It seems as though it may be realated to the usb.inf file in usb.inf_amd64_neutral_153b489118ee37b8.
I have seen where others fix the issue by changing permissions on the folder and replacing the file...the file says it is 6kb...but when I open the file...there is nothing there. I cannot even change the permission on the folder...even as an administrator. Please help!!!

I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
I hope this helps you and any other users.

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W2K8 Server Shared Printers won't install if drivers not in Win7 C:\Windows\System32\DriverStore\FileRepository?

We have Windows 7 64 bit computers in two domains that just recently will not install printers (Windows 2008 R2 print servers) if the driver folder for the printer does not already exist in C:\Windows\System32\DriverStore\FileRepository. This
is under a domain administrator account logged onto the workstation.
If the driver folder exists then it will install but if the printer is brand new and doesn't use an existing driver or uses a new driver, the folder will not be populated in the FileRepository. For example if you rename the Lexmark Universal Printer Driver
folder lmud0c40.inf_amd64..... to another name and delete try to reinstall the same printer you had working 5 minutes earlier, it will not install. The C:\Windows\System32\Spool\Drivers\x64\3 folder STILL contains all the drivers for the printer
but for some reason it won't
The error is: Connect to Printer: Windows cannot connect to printer: Operation Failed with Error 0x00000057
All the "googled" solutions say to add the folder to the FileRepository manually but that is unrealistic with 19,000+ computers.
This exists across multiple domains, with multiple printer types and is not related to Group Policy as the issue still exists in a computer no policies applied except that had point and print=disabled. It also doesn't appear to be permissions based
as I granted the user "full control" of the FileDepository folder and it didn't make a difference.
They are signed drivers. The Print$ is shared on the server.
The odd thing is that in another domain we have, it works just fine even with regular user accounts (with point and print disabled). The server serves up the printer driver to the spool folder and it is copied to the FileRepository
lforbes

I was suggesting pkgmngr just to confirm on one machine that it could stage the package.
The package drivers are copied to the client from the PCC share on the print server
\\Server\print$\x64\pcc
The cab file is copied to client , extracted , then staged to the filerepository. At this point the spooler will install the print driver from the package and copy the file to the \system32\spool\drivers\x64\3 directory and loaded into the spooler
process from there.
For drivers that are not package aware, there is not a digital signature copied with the file set.
Package aware print drivers contain this data in the printer inf file
[PrinterPackageInstallation.amd64]
PackageAware=TRUE
The spooler does some secure validation using the asyncRPC protocols with package aware drivers and I've hit odd issues when stale machine accounts exist cross domain. I know you are not hitting this exact issue but verifing someone did not disable
the protocol in some domain policy (through reg entry) was the request.
Regarding the Point and Printer Restrictions policy. Disabling (or configuring) the policy disables the Restrictions around point and print. There is also server information that can be included in the policy. There are also another
policies to verify
Computer\Admin Templates\Printers\Only use Package Point and print
Computer\Admin Templates\Printers\Package Point and Print - approved servers
With Windows8 and Server 2012, the Version 4 drivers are loaded directly from the driverstore. Version 3 drivers still use the same path.
Hope that's not too much info.
Alan Morris Windows Printing Team
Thanks for the info:
So an update on this on the "fix" which really isn't a fix at all.
If you take Admin ownership of the C:\Windows\System32\DriverStore folder, set Admins=Full Control and delete the 4 added .dat files in there and then restart the print spooler service, you can add printers as an administrator.
Basically this defeats the entire purpose of adding printers to the FileRepository under the SYSTEM account.
It is at this point that it fails "The cab file is copied to client , extracted , then staged to the filerepository."
The drivers are digitally signed, in fact they are the "default" windows drivers from the default store.
I verified the driver cab files are in the
\\printserver\print$\x64\PCC folder
I did a test and this "fixed" it although it is not something we can implement.
If gave Administrators ownership of the C:\Windows\System32\DriverStore folder, set Admins=Full Control and deleted the 4 or 5 added .dat files in there I renamed the existing FileDespository to "old" and created a new one and then restarted
the print spooler service.
The printer had never been added before so it didn't exist in the registry.
On the restart of the spool service the folder a folder was created in the File Repository called
ntprint.inf_amd64_neutral_4616c3de1949be6d
Then on the install of the driver, by an administrator account, two more were created downloaded from the \\printserver\print$\x64\PCC
prnms001.inf_amd64_neutral_9fe8503f82cd60fa
prhp002.inf_amd64_neutral_04d05d1f6a90ea24 (printer driver)
So basically whatever gives SYSTEM access to "add" drivers to the DriverStore seems to be broken. It works OK if the Administrators have full control of all the files but not if it is running under SYSTEM.
I tried to disable the AsyncRPC protocol and then undid the disable. It didn't make a difference.
I have found hotfixes for Windows 7 Printer issues and have applied them all and the rollup and they didn't make a difference.
http://support.microsoft.com/kb/2647753
http://support.microsoft.com/default.aspx?scid=kb;en-US;2388142
KB982728
lforbes

If I install Windows 7 on iMac (what we have done many times and it works very good) does windows support the fusion drive?

if I install Windows 7 on iMac (what we have done many times and it works very good) does windows support the fusion drive?

Welcome to the Apple Support Communities
Fusion Drive is created by software on OS X. On a computer with Fusion Drive, Windows is installed on the HDD, but when you install the Boot Camp drivers, you will be able to read Macintosh HD, so it looks like it supports Fusion Drive but only for read

InDesign will not install as part of mag+ tools

Hello,
I'm trying a program called mag+ and I'm currently using a free trial version. I've downloaded all of the tools, but the
InDesign tools will not install. I just get a folder with no tools. I'm logged in as an administrator on my Mac and Its my
personal laptop. I've been talking to mag+ support and they finally suggested contacting adobe. They specifically made
reference to the Adobe Application Manager, which I do not see on my system. Screenshots of the InDesign folder:
Derrick

Delete the Mag+ software and run the CC Cleaner tool ( Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 )
Then start all over by installing the InDesign demo again. All this said, there is very little chance that you are going to be able to grasp all of this in 30 days so be prepared to subscribe to Creative Cloud.

AMDS will not install when I download itunes on vista

I have been trying to install itunes for months, my old ipod worked well with 10.4 but then failed to recognise the device when it needed updating. After calling Apple their helpline advised me to uninstall and reinstall itunes and ever since then ( January) I have been unsuccessful - AMDS just does not download as part of itunes set up and I cannot download as a separate entity.
I have followed ALL the troubleshooting guides to restart it but cannot do this as the programme is just not there!
After reinstalling itunes for the billionth time I now get this error message -
AMD failed to start- verify you have sufficient privileges to start the system services.
I have downloaded itunes as user and administrator with no luck - HELP!!!!!
Thanks

First uninstall your copy of Itunes--http://www.tekrevue.com/tip/uninstall-itunes/ (make sure you empty crash) Then you go to the applications website and reinstall it. Dont worry about losing any of your music because thats in a separate folder. Thats it---it works.

AMDS WILL NOT INSTALL!!! HELP PLEASE

Hi everyone,
Thanks for looking. Any thoughts would be greatly appreciated.
-iTunes 9.0.2
-Windows 7 Professional 64-bit
-2 iPod Touch (Late 2009) v 3.1.2
I am unable to get Apple Mobile Device Support to install on the computer. I have tried downloading the drivers for AMDS from outside websites and unzipping them into the correct folder (C>Program Files x86>Common Files>Apple) but unfortunately even unzipping this to this location does not help because of the fact that I have not merged them into the reg edit. Don't really want to do that because of the risk of dumping the whole computer. I saved the setup64.exe to the desktop and attempted to install as normal, compatibility mode(as Windows Vista w/SP2, as Admin), and in safe boot. None of which will install the AMDS. I have also attempted to install 9.0.1 64-Bit with the same luck. I have spent about 8 hours in all trying to get this work. When I attempted the install as normal the iPods were not recognized, but when I installed in compatibility mode the iPod was recognized as a digital camera in computer and device manager as a USB Mass Storage Device. So I went into Start>Control Panel>Hardware and Sound>Auto Play>Choose Take no Action, But the device still shows as a digital camera in computer because of course there is no AMDS. If i go into device manager and right click the device and select update it says the best device drivers are currently installed. Have also put the iPod touch into recovery mode and it will pop the new driver software bubbles in the bottom right but then it displays that the device drivers were not installed correctly and the more details sections advised you that the drivers did not install because AMDS is not currently installed. I think I'm at the end of the road here and thoughts would be greatly appreciated. Thanks again.

Bump...Help Please?

AMDS will not install

I have a 32 bit PC with Windows 8.1.
iTunes installed without issue except for the AMDS portion.
I have fully uninstalled all parts (in the order suggested - but obviously skipping AMDS).
Used Revo Uninstaller - advanced mode to delete every last little thing.
Re-booted.
Deleted folders.
Tried to re-install.
Try to unzip and install in parts.
Disabled firewall (ZoneAlarm) and antivirus (AVG) and tried several times
Over and over and over, to no avail. This has been a constant process for 2 full days.
When I open iTunes with my phone plugged in, I get the obvious message software is not installed, uninstall iTunes and reinstall...
The only odd ting... even after a full uninstall of everything, my Services STILL shows Apple Mobile Device (set to automatic).
But I am unable to start it - because the file does not exist.
Does anyone have any additional suggestions or thoughts besides telling me to do a full uninstall again and reinstall - I have followed all of the suggestions that have been provided in these forums already.
Thanks!

I performed a Windows Refresh on my PC (not the most ideal solution, but it worked!!).
After re-updating Windows, I installed iTunes first before any other software - including anti-virus and firewall.
Everything loaded, and it works perfectly (for now).

LR5 will not install as part of the CC photography package

I just subscribed to the CC photography package of PS and LR5.
PS and Bridge installed ok but LR5 would not install.
Received this error message:
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Delete the Mag+ software and run the CC Cleaner tool ( Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 )
Then start all over by installing the InDesign demo again. All this said, there is very little chance that you are going to be able to grasp all of this in 30 days so be prepared to subscribe to Creative Cloud.

HT4623 Downloaded new IOS, but it will not allow me to log into iCloud, no matter how many times I reset my password. Please help.

I downloaded the new IOS, but it will not allow me to log into iCloud. I even tried resetting my password, but it does not recognize me. Please help. Thanks.

I'm having the same issue. I went through the apple website to reset my password, and it was no problem, even let me update my email address and apple id, but my iphone is still not accepting what I know the password is, so I can't delete it, or change the apple id information.

Have updated Firefox now will not allow me to download with Bitcomet . Have reinstalled this program but no change please help

updated firefox then could not download with bit comet

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I have error 39 message and my dvd is not showing up in my computer.i have reinstalled many times a

hp pavillion p6000 series
hp dvd rw ad-7251h5 sata cdrom
i have error 39 message and my dvd is not showing up in my computer

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive is now working.
If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My new photoshop elements 10 will not install. i registered it online and I have a MAC OS X 10.7.5

problem is posted in subject

you can start debugging here: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
if you're not up to that, you can try adobe support (but i'm not sure they still offer support for that version): www.adobe.com/support/chat/ivrchat.html

Got a refurbished iphone 4s to replace my lost iphone 4, the 4s has horrible battery life, only lasts about 3 hrs even when not in use and it will not update to the iOS 5.1, i have tried four times now, please help

please help

Basic troubleshooting from the User's Guide is reset, restart, restore. Has any of this been tried?

I've been trying to install itunes on windows 7 but apple mobile device will not install

I've finally managed to narrow the problem down to the following file:
C:\Users\xxxxx\AppData\Local\Temp\Rar$DIa0.119\AppleMobileDeviceSupport64.msi: The archive is corrupt
this is the file delivered with itunes and it's definitely causing the problem because when I try to install one I downloaded from
http://www.javakrypt.com/itunes/
it installed ok, however when I try to run itunes the amd driver is installed the ipod connects but itunes has a version issue with the AMD driver and asks for a reinstallation of itunes.
My question to apple is where can I download an incorrupted AppleMobileDeviceSupport64.msi file for the latest release of itunes, and can you pleas everify that the version you are deploying with the current version is not corrupted.(The first file I see when I extract the MSI file has a random character file name with no modified date and a size of 16640. WInrar refuses to extract any files from the msi file.
I believe many people are having this problem and if they can get this file it may their problem as well.

OK I've fixed the problem and my thanks go to redmars.com.au (link below plus copy of solution)
http://www.redmars.com.au/blog/itsupport/327
To summarise what I did I
0. the pnputil -e uninstallation didn't work for me so
1. modified the permissions on the C:\Windows\System32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_hexidecidforyourcomputer folder so that I could access it
2. I deleted the files in this folder
3. Retried the install from command line with log file enabled but it still rolled back, but in the log file I noted it wasn't finding the netaapI64 files and when I checked the above folder these files were missing.
4. I tried copying the files from the msi file using winrar but this failed passing a file corrupted error message and files copied had a zero byte size (i.e. empty)
5. I copied the files from a friends folder who didn't have this problem files are (netaapI64.cat, netaapI64.inf, netaapI64.PNF, netaapI64.sys and wdfcoinstaller01009.dll)
6. retried the install from the command line and it worked. Started itunes connected itouch, it installed the drivers and the itouch appeared in itunes.
I can now access my ipod from itunes.
The only problem now you face now is how to get the uncorrupted files detailed above. Does anyone have a solution to this? Winrar states files are corrupted. but they obviously aren't otherwis ethe installation wouldn't work.
text for solution here follows :
I recently came across a problem on a Windows 7 64bit laptop where Apple's iTunes was failing to recognise a connected iPhone. It was giving a error that the wrong version of iTunes was installed and I should install the 64bit version of iTunes. As I had no idea how what had been performed up until this point I performed a full uninstall of iTunes. I then downloaded the latest version of iTunes 10.5.1 and ran through the installer. At one point during the install I noticed the install gave the message 'Rolling back action' and thought to myself this cannot be good.
At the end iTunes indicated it had a problem installing and I should try again. The weird thing is if you didn't pay attention to the message you could quite easily click on ok and iTunes will work except it'll fail to recognise any iPod, iPhone or iPad device. To help identify what actually failed to install I checked the windows services management console and found the Apple Mobile Device Service was missing. This makes sense because it's that service which communicates with the iPhone. The question is why was the Apple Mobile Device Service (AMDS) failing to install?
To find out I needed to capture a log file of the install process. A bit of research helped me identify that the iTunes64Setup.exe contained 5 separate windows installer files:
AppleApplicationSupport.msi
AppleMobileDeviceSupport64.msi
AppleSoftwareUpdate.msi
Bonjour64.msi
iTunes64.msi
I needed to extract AppleMobileDeviceSupport64.msi from iTunes64Setup.exe so I could generate a install log. The solution is to install WinRAR which you can download here http://rarlab.com/download.htm. After extracting AppleMobileDeviceSupport64.msi to c:\temp (you can use any folder you like here) I opened a command prompt and issued these commands:
cd c:\temp
msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log
This will attempt to install the AMDS and generate an installation log c:\temp\AMDS.log. Looking through the log I found the install failed because the format of C:\Windows\System32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_dc2c bd989eec1514\netaapl64.inf was invalid. I opened the file in question and found it to be completely blank. I coulnd't just delete the files in question because they are protected by the Windows operating system, and anyway the correct method to remove a driver package from the driver store is to use the pnputil.exe tool. However if the driver package didn't complete installation in the first place then it may not work, but it was always worth a try.
To use pnputil I needed to run a command prompt as an administrator. I Clicked Start, All Programs, and Accessories, then right-click Command Prompt, and then click Run as Administrator. From the command prompt type I typed in pnputil.exe -e. This produced a list of installed driver packages. Looking through the list I was looking for something like this:
Published name : oem30.inf Driver package provider : Apple Class : Network adapters Driver date and version : 07/12/2011 1.8.4.2 Signer name : Microsoft Windows Hardware Compatibility Publisher
This is the Apple network adapter driver. The important information here is the Published name oem30.inf. To uninstall the driver use the command pnputil -d oem30.inf (replace oem30.inf with the correct published name for your PC). After this try and the install again: msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log. If this fails or as in my case the driver package doesn't show in the list of installed drivers you'll need to take more drastic (and potentially dangerous to your PC's health!) measures.
By default the files in the driver repository are read only and can only be modified by the Windows Operating System, and this is for a good reason. I needed to change the permissions on the driver package so I could delete the corrupt files. Caution proceed at your own risk, make a mistake here and your computer may stop working and a system restore or rebuild may be required.
The first thing I needed to do was to take ownership of the folder so I could change the permissions. From windows explorer I clicked on Folder and search options under the organize button. Next I clicked the view tab and clicked on Show hidden files, folders, and drives. By unticking hide extensions for known file types and unticking Hide protected operating system files I was able to view the files I needed to remove. From the windows explorer window I browsed to browse to C:\Windows\System32\DriverStore\FileRepository\, which was now visible and right clicked the netaapl64.inf_amd64_neutral_dc2cbd989eec1514 folder and selected properties. I clicked the security tab and then the Advanced button. Under Advanced I clicked the Owner tab and then clicked the Edit button. From the change owner to: box I selected my username, and then ticked Replace owner on subcontainers and objects and clicked OK to set the changes.
Next I gave myself Full Control to the folder and files. Back on the Security tab I clicked the Edit button, and with Everyone highlighted in the Groups or user names I ticked full control in the Allow column. I clicked OK and accepted the warning message Windows presents about security and access problems. At this point I could delete the contents of the netaapl64.inf_amd64_neutral_dc2cbd989eec1514 folder.
I tried re-installing the Apple Mobile Device Service (AMDS) using msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log command and I no longer got the Rolling back action error. All that I had left to do now was install iTunes again and the iPhone was now recognized when I connected it to the PC.

I have iPhoto '09 v 8.1.2 and it will not install v9.2.1 that i downloaded. Keeps asking for me to have v9.0 or higher. Any ideas please?

Hi, I have iPhoto'09 v8.1.2 (424). I have downloaded v9.2.1 update and it will not install.
Keeps asking for me to have v 9.0 or later. Now i have downloaded 9.1update plus 9.1.3 and they will not install either.
Do i need 9.0 and if so where do i get it? THANKS nomadreg

No, iLIfe is a suite of applications: iMovie, iPhoto and GarageBand (earlier versions of the suite also contained iDVD ad iWeb).
Regards
TD

AMDS will not install as part of 10.7 upgrade. have reinstalled many times..even manually. cannot change permissions in windows\system32\driverstore\filerepository\usb.inf_amd64_neutral_153b489118ee3 7b8

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