AME wrongly treats me as cloud customer

I was a cloud customer until Adobe's new recent rental policies kicked in. I uninstalled the cloud version, purchased the CS6 Master Collection and installed it.
But at some point the Application Manager got updated and now it keeps thinking I'm a cloud customer.
It tells me my Cloud subscription has expired 51 days ago and I only live by the grace of Adobe. How can I get this nonsense to stop?
I am a registered owner of CS6 and don't want the cloud. I want to be free of this harassment.

Hi Oldschoolmx,
When you launch the CS6 products do you see any kind of Try Again button in the bottom right on the screen saying the subscription expired? If so, this should allow you to enter your CS6 Master Collection serial number.
(click to view larger)
If you don't get this option, you could try using the Adobe Cleaner Tool to remove your Adobe ID info.
http://www.adobe.com/support/contact/cscleanertool.html
and try again, it should be option 8 from the tool.

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Cliff Notes Version: (assuming male from name, apologies if wrong)
1) He has been a loyal customer since 2007 (must be loyal, mentioned several times)
2) 6 months ago he was disrespected by a service rep and apparently told he would receive a $50 rebate on next upgrade
3) When he tried to upgrade recently, they didn't want to honor the rebate and disrespected him again!!!!!
4) He had a phone stolen in Feb, and because he wanted to keep unlimited data, he continued to pay the plan (not clear if he understands that he would have to pay an ETF if he didn't)
5) He now finds that Verizon won't let him keep unlimited if he upgrades at a discount, so he feels 4) was a waste.
6) After more complaints, supervisor offers him more minutes, which is useless as he doesn't use anything near his allowance
7) He wants a $100 rebate
8) He is a loyal customer, but is talking to AT&T who will apparently match his unlimited.
And we didn't get to the $30 upgrade fee.
HTH!

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I'm located in Australia and believe the phone cost would be quite large.
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shannons1-
I apologize for the delayed response. I have sent you a private message regarding your concerns.
In order to view the private message:
Click on my name (Comcastcares) and click on "Private Message Me”.
At the top of each Forum page you will see a small envelope
This is the icon for Private Messages, referred to as ‘PM’s’. A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.
The gray envelope icon will have a number next to it if you have any new messages waiting.
To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.

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Hey guys I am Verizon member since about 2 months I love the service , the fast data , pretty much everything until today.
I have 4 Lines on my account. The bill for the 4 lines was 577$ which is huge which was paid off but thats not point.
Today about 3 PM my service was suspended ... apparently because of possible fraud? what the hell?
From what it looks like I ordered my Galaxy Nexus from Newegg.com I had a discount with it and the person who at newegg created my account messed up with the social security number , he put my name on the Account & Billing and it was not suppose to be like that my name was only suppose to be for shipping , so question is how for 2 months it was just fine? how did that even happen?. So I went to corporate store today and I had to FAX all my information
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I would at least want credit for the interruption of service from Verizon.
Please let me know what you guys think of this. At this time I am without a service for whole day [all 4 lines] because I was not informed.
<post moved from the Android to the My Bill for more exposure.>
Message was edited by: Verizon Moderator

UnhappyCustomer27
Your best bet is to file a complaint with the BBB. Verizon, someone with a bit of authority, will be calling you for a resolution. I've resorted to calling the BBB for any services I use because frankly, customer service in every industry has become almost nonexistent.

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AME wrongly treats me as cloud customer

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