An ex-iPhone User?

While I was extremely satisfied with my iPhone buying experience, I was very upset with the time I was "on hold" from being able to access the features since it took over 12 hours to be activated. The FAQs on the iPhone page said that features could be accessed during the activation process. Not true. Nothing was accessed until the activation was completed. Furthermore, when I WAS finally able to use the phone, I discovered that service was mostly not available at my home (switched from 1-2 bars to "No Service" erratically), even though I am well within the stated ATT service area. I am often in an emergency response situation. Having to run out of the house and in the street to access service is not an option. As a result, I am returning the iPhone and returning to Verizon where service has been consistent and reliable. Too bad Apple's negotiations with Verizon didn't work out - Apple would have had at least one more iPhone customer.
iBook G4 Mac OS X (10.4.10)

Perhaps you should try another unit before you give up. Reception is definitely not an issue for me and registration was simple as advertised.
Apple trusts it's vendors to provide quality components, and though thorough in its vendor selection process, statistically some weak components can make it through Mfg and test.
As far as customer support: from my understanding that was to be outsourced. This is a US economic competitiveness problem and indirectly an Apple problem as it is for my bank, credit card company and others.
Did you try to use Itunes on a PC. That's another issue.
I understand your frustration but you may wish to try again and register it in the store or at a friends place with an Apple PC.
Microsoft doesn't yet own the rights to "PC", does it?

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How do i get other iphone users names to display in imessage

my phone will only display the phone numbers for iphone users but not their names

You can put their names/numbers in your Contacts and the name will show when they text you, depending on how they have their iMessage Caller ID setup... Settings > Messages > Receive At > Caller ID

Cannot send enmail from my ipad 3 mini to non iphone users but i can from my iPhone

I Cannot send email from my iPad mini 3 to non iPhone users however I can thri my apple phone

Hey Jkm1951,
If you are having an issue with being unable to send email from your iPad, I would suggest that you troubleshoot using the steps in this article -
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L

Why am I being charged to text another iPhone user from my iPhone

I have a pre-paid AT&T phone and am charged per text. Normally it uses iMessage when I text other iPhone users and I am not charged. When my friend that also has some kind of pre-paid, non-standard plan (not AT&T, t-molbie, or verizon) texts me on her iphone, I am charged for it. Initally, I had some problems with being charged from other iphone users, but that may have been resolved when my IPad captured of the text first, before the phone did.
anyone had any experience with fixing this?

rockmyplimsoul wrote:
... and iMessage needs to be turned ON and activated on both iPhones (an obvious thing that is sometimes overlooked).
Good point!

LG Revolution not receiving text messages from iphone user

I am not receiving text messages from iphone user, sporatically. The messages are showing as reveived on Verizon website in usage detail, but not being received on my phone.

This issue needs fixed asap! I have a few suggestions that should help you get this resolved. If they are showing up in the usage details, that means they are hitting the Verizon network, but for some reason they are not showing up on the phone. I recommend clearing the cache from your messaging/text messaging programs. Go to settings> applications> manage apps> all> Messaging/Text Messaging> Force Stop/Clear Cache/Clear Data. Erase the old text threads that you have saved and retry.
If that doesn't work, please let us know the following:
1) Do they come in delayed or not at all?
2) Do you have any 3rd party messaging apps installed?
3) Do they have any problems receiving messages from you?
4) When they're sending messages, are they directly to you, or do you have this problem when the iPhone user sends to a group of people?
Thanks for the additional info! I'm sure we can find a fix.
Regards,
MikeS_VZW
Follow us on Twitter @VZWSupport

There are three apple iphone users in my household with one main computer. How do I set up each iphone (and istore account) so that we don't corss sync contacts, calendars etc. also can i do this through icloud? so that

There are three iphone users in my household but only one main computer. I am the primary users and have all my business contacts on my iphone and computerr. The other two in the household also have iphones with their own contact lists. is there a way to set them up so that we can share some music but not contacts. Aosl need to be able to back up their data which I presume would be through icloud and a separate iapple itues id. how do I go about setting this up?

There is only one solution. Each user must have their own separate user account. All of their respective data would be contained in their separate user accounts. This also means each will have a separate iTunes Library. If you all use the same third-party apps, then each will have to purchase their own copies under their own Apple IDs. Some data sharing is possible. See:
iTunes- How to open an alternate iTunes Library file or create a new one
iTunes- How to share music and video
iTunes- How to share music between different accounts on a single computer
iTunes- Setting up Home Sharing on your computer

Still can't receive messages from Iphone Users

Greetings,
I know there are many topics asking similar questions if it's googled, and I think I have read through almost all of them to no prevail. I know veterans of these boards probably get tired of seeing the same topics, but im desperate and will try to keep it quick. I really appreciate any help.
I recently upgraded from a 4S to a Galaxy S5 and have not been able to receive messages from Iphone users since. I still have my old Iphone. Here are the steps I've tried:
1) Ensure "IMessage" is disabled in my old phone
2) Unregistered my phone number with my Apple ID. I currently have no phone numbers registered with them
3) Changed my Apple ID Password
4) Unregistered my Iphone with my ITunes Account.
5) I also have a Macbook Air and a 2010 model IMac. I have also ensured I am signed out on those devices and my phone number isn't linked in anyway I could find.
6) I called Apple 3 Days ago and the representitive was very nice and professional but ultimately was incorrect. He advised me that the new IoS7 is more advanced and should check about every 12 hours to see if the user on the other end has an active IMessage account. He said to wait 24 hours just to be safe. He also advised people running older IOS systems could take up to 3-4 days to contact me correctly. Furthermore he said if after that time frame their phones still sent me IMessages instead of SMS then THEY were having problems and should call Apple. I just really doubt that is the case.
I have tested it out with 5 Iphones now with help from some friends, all running IOS7 and still no luck 3 days after the phone call to Apple.
7) I tried logging back into IMessage today on my Macbook and it worked, I was still able to send and receive texts from Iphone users. This seems like it should not be possible since it is not linked to my phone number anymore. It is logged into the same Email that I used to have linked to my phone number.
Now as others have said, If I have them hold down the bubble and send as text message 3 times their phone will remember and keep sending my texts, however that is unreasonable to ask everyone to do. There should just be a way to completely delete your Apple ID. Is there anything I'm possibly overlooking? I really appreciate any help.

I am right there with you. This describes my problem to a T. Only other issue I am having is group texts. Iphone users who include me in a group text still send as imessages as well, so even if I text them first and they reply, it send as an imessage. Get it together apple.

IPhone user getting BB network sync messages - wants them to stop

Hello everyone. Just signed up here, happy user of Blackberry Tour 9630 with Bell Mobility in Montreal, Quebec, Canada for nearly two years.
HOWEVER, my current need for assistance has absolutely NOTHING to do with my Blackberry model, my carrier, or my OS version.
For the past 6 years, I have been providing Email gateway services with spam and malware filtering to several small corporate clients. At the end of March 2011, one user (also a high-level company admin at one of my client domains) has begun receiving messages from a range of network addresses, as follows:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
All those messages have a subject similar to this:
RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2
The message body begins with "This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server."
The problem is that this person is using an iPhone, not a BB, and he is receiving these messages both on his iPhone and on his Windows desktop (in Office Outlook).
He also tells me he never had a Blackberry, and that he DID NOT ask for these messages to be sent to him. For sure, he might very well have ACTUALLY done something that caused this, but he cannot recall what it was. One of his employees lost her Blackberry just before going on maternity leave for a year, starting in March, and he did mention doing something (vaguely remembered) related to that loss (and replacement).
Be that as it may. The fact is that he does not have a Blackberry, but an iPhone (and apparently NEVER had a Blackberry). Under those circumstances, is there some way to register a request that these messages no longer be sent, by either Emailing or phoning someone at RIM (or any other way)? So far, I am sending hundreds of these messages per week to the spam quarantine, from which they have to be purged periodically.
By the way, I just signed up to Twitter earlier today (something which I was in no hurry to do), just so I could attempt to obtain help from the "BlackBerryHelp" Twitter channel. Well, I posted the following tweet 2 hours ago, and so far I have received no response:
"@BlackBerryHelp iPhone user getting msgs from "[email protected]", wants them filtered. How do we stop them at source?"
So much for "Official Twitter support account of Research In Motion. We’re staffed from 9-8 EST Monday -Friday and 9-6 Saturday. ". What kind of response time should I be expecting? Am I too impatient?
Thanks in advance to anyone who might be able to shed some light on this problem and its solution...

Normally that message comes about from having installed the Blackberry Desktop Software on the PC in an incorrect manner, which the link below will show how to correct it. I am guessing someone (might not have been this user, could have been his secretary or another employee who does have a BlackBerry) installed the BlackBerry Desktop Software on his PC with the "redirector" option checked, which is most normally the origin. See below.
Article ID: KB04254 Network@etp email messages are received on the BlackBerry smartphone and email application
Article ID: KB21849 Network@etp messages are received in the email application and on the BlackBerry smartphone
As far as the twitter help accout, yea, I'm thinking two hours response time might be a bit high in expectations. But doesn't matter, the above links should solve the issue.
And, aside from collecting the messages in a spam folder, you could just blacklist them on the users' email server, and they won't even reach the server.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How do I fix a problem group messaging with one non-iphone user and several iphone users?

My brother switched from an iphone to another smart phone several months ago. The rest of our family all have iphones. When he made the switch, my sister suddenly had problems with group messages going through for him--they went through as imessages for her instead of SMS or MMS. I didn't have that problem until a few days ago. I upgraded to an iphone 6 about a week ago, and group messaging my brother worked fine at first, and then a couple of days ago, suddenly stopped working. If I am texting him singly, it's fine. But in group texts, it automatically sets at imessage.
He has called apple and his number is completely deregistered with imessage. Does anyone know what else we can try? I have deleted all previous messages that were imessage and deleted and re-entered him as a contact.

I'm assuming neither of you heard back from anyone? I'm having the same issue - just in the last few days. The non-iphone user is not receiving texts from the group message because it is sending as an imessage. It flipped to imessage randomly last week. I've tried to delete the group message and restart it; same issue. Would love to hear how to resolve, Apple!

I have 2 new iPhone 4s. Messages from other iPhone users appear on both of my new phones. I want these seperate. How do I make these independent of one another?

I bought my daughters new iPhones (4s) for Christmas. They love them except that when another iPhone user text one daughter, the other daughter gets the messages and same for the other daughter's text. How do I make these independent of one another without putting my family on separate ITunes accounts?

When you were setting the phones up you should have been asked if you wanted to use the phone number or an email address for FaceTime/messaging. My guess is you used the same email for both phones. Just go in and change it. That or you have the same iCloud id on both phones, I'm not using the cloud so I can't help you there.

New iPhone user needs guidance setting up 4 iPhones for family - best approach?

Hi - I'm a new iPhone user tasked with setting up 4 iPhones for family (three 4S, one 3GS). I set up the first 4S using my mother's existing Apple ID (she has an iPad) and I think (hope) hers is fine. When I set up my father's phone, my sister said to enter my mother's Apple ID during setup since they wanted to use a single Apple ID for iTunes purchases. The setup screen I'm referring to the 7th screen into the setup process for a new iPhone 4S (after the Welcome, Language, Country/Region, Location Services, Wi-Fi Networks, and Set Up iPhone screens), where it asks you to "Sign In with an Apple ID" or "Create a Free Apple ID". This screen was where I entered my mother's Apple ID into my father's phone.
By entering my mother's Apple ID on my father's phone at this point during setup, I seem to have created a "clone" of her phone - their phone numbers are distinct and they can call each other but iMessages sent to either of them initially appeared on BOTH phones. I think I have now fixed that by creating a separate Apple ID for my father after the fact and entering it under Settings>Messages. Thinking I could also enter his new Apple ID under Settings>iCloud, I found I could not change it from my mother's Apple ID (it's greyed out). I saw a recommendation in another post to click on the red "Delete Account" button at the bottom, but will that delete my mother's entire account or only its association with my father's phone?
Backing up a step or two, I'm worried that at this point I should have entered/created a new Apple ID on screen #7 during initial setup of my father's phone (instead of entering my mother's Apple ID), and that just changing settings in iMessage, iCloud, etc. won't really fix any problem(s) I've created. I hesitate to set up the other two phones before knowing how badly I've already messed things up with this one.
During the initial set up of my father's iPhone, should I have created/entered his own unique Apple ID on screen #7 instead of entering my mother's Apple ID? (and then on his phone AFTER setup was complete, changing to my mother's Apple ID under Settings>Store so that all purchases are shared)?
If yes, do I need to restore his phone to factory settings and set it up as a new phone so his phone behaves like his and not a clone of hers?
Without knowing what might be the best way to set up these 4 new iPhones, I was thinking the four unique users of these new phones would most likely want to share apps (by purchasing them with one Apple ID), backup/synch to one computer, but maintain separate iCloud accounts so everyone's info is private? I've spent time reading other posts and see so many different recommendations for families with multiple devices that my head is spinning. Many include questions from folks migrating from older phones or MobileMe. I think my situation is simpler in that there are 4 new iphones and one existing Apple ID. Have I missed some comprehensive post that clarifies the best way to set things up for families new to iPhones, or do needs vary so much that no single best way exists? Given my situation (and depending on which way I should proceed regarding having set up my father's phone with my mother's Apple ID), should I create/enter a separate Apple ID for each new phone user during initial setup so each phone is distinct from the others, and AFTER setup is complete, changing the iTunes and Store info to the shared Apple Id for purchases? Or can I customize each individual phone after the fact in Settings>Whatever so that even if I've entered the same Apple ID on Screen #7 during initial new phone setup, the 4 phones will ultimately be set up correctly?
So sorry to have to ask such basic questions. Many thanks, in advance, for any guidance provided to help me not make any (more?) mistakes during setup that will be a real headache to remedy later, once everyone has started using their phones.

Hi edgefield,sorry you're having so much trouble.
FIRST CREATE A BACKUP ON YOUR COMPUTER -ALWAYS BEFORE PLAYING WITH THE INFORMATION ON THE PHONES (it prevents losses)
Now I'll answer your questions)
During the initial set up of my father's iPhone, should I have created/entered his own unique Apple ID on screen #7 instead of entering my mother's Apple ID? (and then on his phone AFTER setup was complete, changing to my mother's Apple ID under Settings>Store so that all purchases are shared)?
Yes. Create his own apple id and sign him in. then tap settings ->store -> tap on the account name -> sign out.
Then sign in your fathers apple id. (create your fathers apple id on the computer, its much easier, trust me).
If yes, do I need to restore his phone to factory settings and set it up as a new phone so his phone behaves like his and not a clone of hers?##
No. Tap settings -> icloud, and turn everything off (keep on the phone option). Then DELETE ACCOUNT (it's got red around it and at the bottom of the screen if you scroll down). You cannot sign out of iCloud, you can only delete the account. Then clean up the contacts and information on the phone.
Then you tap settings -> iCloud and sign in. Put your fathers apple id in the section. His information will be uploaded to www.icloud.com. Then go to www.icloud.com and sign in with his apple id. Make sure his information is uploaded (you'll have to select timezone and such).
From that point you are fine except for iMessage.
For iMessage to function properly, only one apple id can be signed into the iTunes store (settings -> store). If they are both signed into the same apple id on the iTunes store, than you need to turn off iMessage on one of the phones. The iMessage may be delievered to either phone when both are signed in under the same apple id in the iTunes store.
tap settings -> messages -> imessage off
This also disables facetime. If you want them to have iMessage and Facetime, they have to have seperate apple id's signed into the iTunes store.
Have I missed some comprehensive post that clarifies the best way to set things up for families new to iPhones, or do needs vary so much that no single best way exists?
Not that I've seen, will consider creating one if I have time.
Given my situation (and depending on which way I should proceed regarding having set up my father's phone with my mother's Apple ID), should I create/enter a separate Apple ID for each new phone user during initial setup so each phone is distinct from the others, and AFTER setup is complete, changing the iTunes and Store info to the shared Apple Id for purchases?
Your best bet is to create each apple id on the computer (keyboards are easier to use) and then sign them each in during the creation process. Then change the iTunes store info to the stored apple id.
This will allow each person to serpate iClouds without interfering with each others Cloud as you set up new devices.
Or can I customize each individual phone after the fact in Settings>Whatever so that even if I've entered the same Apple ID on Screen #7 during initial new phone setup, the 4 phones will ultimately be set up correctly?
Doing it this way can cause problems (or used to, not sure if it still does), initially, when you set it up, it wants to create a backup or upload the blank info to iCloud. You are better off setting up their own apple id first and signing in with that, and then changing it in the iTunes store.
I'm off to bed, I'll check this thread tomorrow and see if you have any more questions/problems. Remember, always create a back-up before you do anything.

HT202724 When I send a message in a group with non-iPhone users it appears as a mms, how do I change the settings so it's a sms?

When I send a message in a group with non-iPhone users it appears as "New Multimedia Message." One of my friends in the group also has an iPhone and his doesn't appear this way, how do I change my settings so it appears as a normal text message and not an mms?

iOS: Troubleshooting Messages - Apple Support
Send a group message with your iPhone, iPad, or iPod touch - Apple Support
Send messages with your iPhone, iPad, or iPod touch - Apple Support

Iphone users cannot text me after switching platforms. Please Help

Ok, So I just started a new job and have been assigned a company phone. My company phone is a Samsung Note 3. I have been using an AT&T iPhone 5. I went a day or so with very little text messages coming on to the phone and was currious why i was not getting responses from friends. After an angry phone call from my boss, I realized I was only getting text messages from Andriod Users. So I gathered my roommates and had them text me to figure why I was not getting texts. The iPhone users could not text me but i could text them. The android users had no issue. I looked at their phones and it was sending the message to me as an iMessage which i wont be able to recieve. I googled the issue and found other users with the same thing. I traded in my phone today so i dont have access to the iPhone any longer.
This is what ive tried:
Logged into iMessage on my Mac:
Went to Preferences --> Accounts --> Unclicked my phone number (and eventually just shut it off all together)
After this: No Change
Logged into iTunes on my Mac:
Went to Itunes Store --> Account --> Itunes in the Cloud --> Unauthorized my iPhone from this section
After this No Change
When to the Apple Support Community
Went to: https://supportprofile.apple.com/MySupportProfile.do
Clicked on “edit products”
Clicked on the “x” to the right of the product.
Clicked “unregister”
After this: No Change
Went to iforgot.apple.com
I Changed my password, in hopes that it would disconnect my phone
After this: No Change
Grabbed my friends iPhone 5,
Disconnected his apple id and logged into mine
I toggled the iMessage slider to see if it would disconnect.
Logged off the iCloud Account on that device leaving iMessage off
After this: No Change
Called At&T Customer Support (By Far the Most Frustrating)
The guy proceeded to tell me that I should contact all of my iPhone using friends and tell them that every time they text me they need to long press the text bubble and select "Send as Text Message". After 45 mins, I just gave up. The conversation ended with the rep telling me that i should just swich back to iPhone. I talked to his manager and got a months statement credit for that one, so it wasnt a complete loss.
I own 3 macbook pros, a mac mini, a mac pro, 2 ipads, and a ipad mini. Im very frustrated and if I cannot get this resolved, I will seriously reconsider any apple purchase i make in the future.
Please Help!

http://support.apple.com/kb/TS2755 noted:
If you plan on transferring your SIM card or phone number from an iPhone to a device that does not support iMessage, turn off iMessage in Settings > Messages first. If you do not, other iOS devices may continue to try to send a message using iMessage first, instead only using SMS or MMS.
If you have not turned off iMessage for your phone number before you use it on a non-iOS device, it will be detected by other iOS device as still on iMessage. What you can do is put back your number/SIM on an iPhone then activate then deactivate iMessage once successfully activated to de-register that phone number from iMessage server. Hope it helps.

Is there a way to find out whether my imessages are being received by a specific iphone user or if there is a problem with their phone? Cannot get in touch with an out of state friend for several days.

I'm looking for a way to check and see if a specific iPhone user is receiving my imessages or if there phone is not working properly. I cannot get in touch with an out of state friend for several days and the only number I have is to their cell (iphone). Thank you.

YYou can only get a read receipt, not if they only received it.
http://m.imore.com/how-turn-and-read-receipts-imessage

T/F: iPhone users are not required to pay $15/month extra for Good Technology

I have a personal Droid RAZR M. You may wonder why I am posting in the iPhone forum but you are about to find out.
I have access to corporate e-mail via Good Technology. When I got this service set up at the same time I acquired the phone, I was required to upgrade from a $30/month 2GB plan to a $45/month 2GB plan just to have this access ("needed for access to company servers"). That was a surprise but I got over it. However, since then, I have come to learn the following:
1. It appears that other than VZW, no other carriers are charging users extra for access to Good Technology.
2. Based on a colleague's information from a Good Technology support engineer and a office mate who is using a VZW iPhone, VZW iPhone users are *not* *required* to move to an Enterprise plan aren't paying an extra $15/month. If one searches the Internet, I am not the only one asking about this.
If you are using a Verizon Wireless iPhone and have Good Technology on your phone, would you let me know if were *required* to upgrade your data plan and pay extra just for using Good Technology?
Thanks,
Techvet

I need to check some information at work about this, since they have some guidance on how their employees can connect to their corporate email with android and iphone devices.

I am a new iPhone user. I'm a frequent technology user but not a sophisticated one. I am looking for an app where I can make lists -- books, movie titles, etc. And I want to be able to make individual folders. But I do not need more than that. Help!

I am a new iPhone user. I'm a frequent technology user but not a sophisticated one. I am looking for an app where I can make lists -- books, movie titles, etc. And I want to be able to make individual folders. But I do not need much more capacity than that. Ideas?

One of these may fit your needs: http://iphone.appstorm.net/roundups/productivity-roundups/25-fantastic-to-do-lis t-apps-for-iphone/
What do you mean make folders? Like folders inside an application or accessing system folders? You can't do the latter.

An ex-iPhone User?

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