Analysis tab in complaint

Hi all,
In CRMD_order for complaint, there is analysis tab in transaction data as well as at item level.
where as in webui, am not able to find out that tab. even when i went to the personalize;;; its missing there.
Is there any way to keep that tab in complaint transaction in webui. please guide me.
Thanks,
Priya

Deepak,
I already did that . and naylis tab is called as categorization in webui but for item level we dont have such kind of thing.
Usually in crmd_order for item level also we will have all the tabs almost as that of header but they are missing. in which component and view , we can see those details.
Thanks,
Priya

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Technical Analysis TAB is not visible in PCUI

Dear Forum,
I have made all the settings for Technical Analysis TAB in
T.Code: CRMC_Blueprint_c
Application Element>TAB page Group>Tab Page Group Structure
Tab Page Group : CPL_ODP1
Technical TAB is visible but when we click on this, No event is occuring.
I am using CRMD_BUS2000120
Testing in CRMC_PCUITOOLS
Tab Page Group settings : CPL_ODP1
Seq.          Event                        Desc                                      View Switch
1     CPY_ITM_1O                     Item Selection
3     CPL_GENERAL_DATA     General Data
5     CPL_HD_ITEM                     Products                   CPL_ITEM
10     CPL_ITEMTREE                     Item Tree                   CPL_ITEM
12     CPL_HD_DATES                     Dates
18     S1O_HD_PARTNER_ORG     Partner
40     CPL_HD_STATUS                     Status
45     ACI_H                                     Scheduled Actions
50     CPL_HD_TASK                     Tasks
60     CMG_TAB_DOCFLOW     Document Flow
61     CDH_ODC1_TAB                     Change History
65     S1O_HD_TREE_ANALYSIS     Overview                   S1O_HD_ANA
66     S1O_HD_TREE_ANALYS_C     Reason for Complaint     S1O_HD_ANA
67     S1O_HD_TREE_ANALYS_D     tbd                   S1O_HD_ANA
68     S1O_HD_TREE_ANALYS_E     Cause                   S1O_HD_ANA
69     S1O_HD_TREE_ANALYS_T     Corrective Measure     S1O_HD_ANA
70     S1O_HD_TREE_ANALYS_W     Customer Request     S1O_HD_ANA
71     CPL_BOSS_CREATE     Confirm                     S1O_HD_ANA
Full points will be rewarded !!!.
Regards,
Nirav

PLease check the Entries in Tab Groups as
Tab group CPL_ODC1
CPY_ITM_1O
CPL_HD_ITEM
CPL_ITEMTREE
CPL_HD_NOTES
CPL_HD_DATES
CPL_HD_SERVICE
CPL_HD_PARTNER
S1O_HD_TREE_ANALYSIS
S1O_HD_TREE_ANALYS_C
S1O_HD_TREE_ANALYS_D
S1O_HD_TREE_ANALYS_E
S1O_HD_TREE_ANALYS_T
S1O_HD_TREE_ANALYS_W
CPL_BOSS_CREATE
BTX_PRICING_H
CPL_HD_STATUS
ACI_H
CPL_HD_TASK
CPL_HD_DOCUMENTS
CMG_TAB_DOCFLOW
CDH_ODC1_TAB
Tab group CPL_ODC2
CPL_NOTES
CPL_IT_OBJECTLIST
CPL_IT_DATES
S1O_IT_COUNTER
S1O_IT_TREE_ANALYSIS
S1O_IT_TREE_ANALYS_C
S1O_IT_TREE_ANALYS_D
S1O_IT_TREE_ANALYS_E
S1O_IT_TREE_ANALYS_T
S1O_IT_TREE_ANALYS_W
CPL_BOSS_CREATE_IT
SRV_WARRANTY
BTX_PRICING
SLS_SCHEDULE
BTX_CONFIG
CPL_IT_CONTRACT
CPL_IT_PARTNER
CPL_IT_STATUS
ACI_I
CPL_IT_TASK
CPL_IT_DOCUMENTS
also check the entries in Application layout for your application as :-
ACI_CONDPARAM_H
ACI_CONDPARAM_I
ACI_H
ACI_H
ACI_I
ACI_I
ACI_LONGTEXT_H
ACI_LONGTEXT_I
ACI_PRNTPREV_H
ACI_PRNTPREV_I
ACI_PROCLOG_H
ACI_PROCLOG_I
ACI_PROCPARAM_H
ACI_PROCPARAM_I
ACI_STARTCOND_EXT_H
ACI_STARTCOND_EXT_I
ACI_STARTCOND_H
ACI_STARTCOND_I
ACTIONS
ALL_CHANGES
BTX_CONFIG
BTX_IT_DOCFLOW
BTX_MAIL_POPUP
BTX_PRICING
BTX_PRICING_H
BUS_EVENTS
CDH_ODC1_TAB
CDH_ODC1_TAB
CDH_ODC2_TAB
CHANGE_DOC
CMG_CHOOSE_MODELNODE
CMG_TAB_DOCFLOW
CMG_TAB_DOCFLOW
CMT_DOC_TEMPL_CREATE
CMT_TEMPLATE_CREATE
CMT_WHERE_USED
COM_ADDRSEL_TAB
COM_ADDRSEL_TAB_ITEM
COM_PARTNERSEL_TAB
COM_TERRITORY_TAB
CPL_ADVANCED_01
CPL_ADVANCED_05
CPL_BOSS_CREATE
CPL_BOSS_CREATE_IT
CPL_HD_DATES
CPL_HD_DOCUMENTS
CPL_HD_FU_ACTION
CPL_HD_FU_ACTION
CPL_HD_ITEM
CPL_HD_ITEM
CPL_HD_NOTES
CPL_HD_PARTNER
CPL_HD_PARTNER
CPL_HD_SERVICE
CPL_HD_STATUS
CPL_HD_TASK
CPL_ITEMTREE
CPL_IT_CONTRACT
CPL_IT_DATES
CPL_IT_DOCUMENTS
CPL_IT_OBJECTFORM
CPL_IT_OBJECTLIST
CPL_IT_PARTNER
CPL_IT_PARTNER
CPL_IT_STATUS
CPL_IT_TASK
CPL_NOTES
CPY_ITM_1O
CREATE_FOLLOWUP
CREATE_FOLLOWUP
CREATE_FOLLOWUP
CREATE_WORD_DOC
DIS_CHANNEL_SELECT
INIT
INIT
INIT
INIT
ORGUNIT_SELECT
PCF_SEARCH_ARCHIVE
PRD_SELECTION
PRINT
S1O_HD_TREE_ANALYSIS
S1O_HD_TREE_ANALYS_C
S1O_HD_TREE_ANALYS_D
S1O_HD_TREE_ANALYS_E
S1O_HD_TREE_ANALYS_T
S1O_HD_TREE_ANALYS_W
S1O_IT_COUNTER
S1O_IT_TREE_ANALYSIS
S1O_IT_TREE_ANALYS_C
S1O_IT_TREE_ANALYS_D
S1O_IT_TREE_ANALYS_E
S1O_IT_TREE_ANALYS_T
S1O_IT_TREE_ANALYS_W
SEARCH_ARC_PARTPROD
SLS_SCHEDULE
SRV_CONTRACT_SELECT
SRV_IT_WARRANTY
SRV_IT_WARRANTY_LOG
SRV_WARRANTY
SRV_WARRANTY_SELECT
STATUS_CHANGE
do you have the same Entries there ?
Regards!!

Workload Analysis tab is missing in E2E Anaysis

Hi Guru,
I am in process of generating EWA reports for portal ,below are the steps I have completed successfully.
1. SMD agent installation on portal.
2. Defined portal system in SMSY.
3. completed SOLMAN_SETUP.
4. Completed Setup Wizard for managed system.
5. Deploy IS agent via SDM in Solman.
6. Introscope agent setup done for managed system
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Hi,
Kindly check security guide for RCA authorization,
https://websmp102.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000718044&_SCENARIO=01100035870000000202
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Hi All,
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Hi Prasad,
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I have received following error after analyse tab from db13
SAPDBA: Error - in analyzing index SAPR3.DSYAD~0
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Pankaj
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In solman_workcenter - RCE- E2E analysis tabs change,trace is not appering

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Initisaled EHp1 and done initial and basic configuration using Transaction SOLMAN_SETUP successfully.
SMD + wily installed succeesfully in satellite system system
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Extractor Framework jobs are running fine.
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AR

Hi Jagan,
Now i am able to see the worload,trace analysis tabs .. but under workload,trace analysis etc no data is showing.
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2)under workload analysis -> P07 Enterprise portal ->Host
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AR

Analysis tab in item details of transaction WTY

Hi All,
We get pricing procedure details when we click on the analysis tab in the item details subscreen in WTY.We get the condition types and the associated movement of data.
We have added a custom field to the communication strucuture KOMK,KONP,KOMG, and the same is present in the database table PVWTY. The same is present in the structure A997 also. If we see the technical details then the fields which are of concern to us are KOMK-(custom fieldname ) and A997-( custom fieldname ).But we are getting a warning symbol in the description part when we click on the condition type PRP4.
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thanks
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Hi,
You can try making the Date Field in Item Details and Requisitioner as Mandatory if it serves your purpose for the situation - I .
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SPRO>IMG>MM>Purchasing>Purchase Requisition>
Click on Define Screen Layout at Document Level
Highlight the Document Type
Go to Details and click on Deadline Monitoring
Check the Date as Required Entry for Requisition, Delivery & Release Date.
( The user will need to Enter Release Date Manually)
Similarly this can be maintained for RFQ and PO as well.
This will give you the Tracking of the Processing Time with respective dates.
Hope this helps,
Best regards
Amit Bakshi.

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Please don't post the same thing multiple times. I deleted your other posts.
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Need help with multi-level categorization

Hi,
We have the following scenario:
A complaint has a subject profile with two catalogs:
1. Problem - 60 problem codes
2. Solution - 30 solution codes
Each catalog has code groups and codes assigned as above.
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I tried creating a categorization schema in Web UI. However, if I understand correct, for each of the 90 codes (60 + 30 mentioned above) I need to a add category id under the root schema id and assign a subject code under the general data of the category (while maintaining the category hierarchy). Is this true? I really cannot do it since I have already created the catalogs with the mentioned number of codes under the relevant code groups. Isn't it a duplication of effort? Whats the whole point of creating subject profiles / catalogs / code groups / codes if it has to be redone in webclient's categorization schema? Moreover, every time I add a problem code (say number of codes become 61 from 60), do I need to change the schema and release it again?
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DP

Hello DP,
we have in sum 4 categorie-fields in the service request.
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Afterwards you have to create the categorization schema in WebUI.
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Best regards
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Points will be awarded for the successful answer!!
Many thanks to you all
Gareth

Thanks Andrew
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CRM complaints with item details

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Kind regards,
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Hi,
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X
Y
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Now User X is restricted to see only data for values 1,2,3 and Y is restricted for 4,5
We have created Analysis auth object and assigned it to users. Then we added an auth variable in the report which will restrict data as per user authorization.
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Same is the case with User Y where the data is only visible or 4.
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Hi Debanshu,
Though I could not understand the exact issue, I would rather suggest you to check the authorizations checked while executing the report in Transaction RSECADMIN. In the Transaction goto Analysis tab ->Log Administration. there in the Configure Log recording provide the userid for which you want to test the authorizations And save it.
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BI 7.0 Analysis authorization creation issue

Hi,
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We've had the BI execute the pre-implementation tasks (activate the business related content and OTCT* and OTCTA* infocbues and and OCTA* infoCubes).
There aren't any custom reporting objects to carry over since the queries were previously just secured by the S_RS_ICUBE Administrator Workbench - InfoCube with specific values for the Infocube. Since this object is no longer checked in query processing, is it a correct statement that the characteristic 0TCAIPROV (InfoProvider) should be populated with whatever values were listed in the S_RS_ICUBE object for the InfoCube field?
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Thanks in advance

Hi Julie,
0TCAIPROV should have values of infoprovidors ( infocubes) that you want the user to have access. If you dont want to restrict it by infoprovidors then you can give a ' * ' for 0TCAIPROV CP value ' * '.
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Thanks,
Karthik Kiran

Reference Document Functionality - Complaints

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I am working in CRM 4.0
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Secondly how do i add the copy button functionality where i can chosse one or more of existing products in the created invoice.
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Hi,
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Disabling buttons in Excel Advanced Analysis

Hi!
This is my first post...I am excited to be a part of this forum! I am currently a new intern at Proctor & Gamble and have a general question.
For some users of Advanced Analysis, I would like the display button (in the design panel under the Advanced Analysis tab) to be either invisible, or non-functional. Is there a way to do this (macros? or under admin control, adjusting the user account settings?)
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Hi Tammy.
Unfortunately, only end users know, which characteristic and values they want to exclude.
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I opened a topic on ideas, please vote up if you agree.
[https://cw.sdn.sap.com/cw/ideas/6769|https://cw.sdn.sap.com/cw/ideas/6769]

Analysis tab in complaint

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