Any hope for KeyNote's QuickTime export to get stable?

I recently recorded narration into KeyNote while giving a seminar (47 mintues long). Plays back everything fine, but if exporting to QuickTIme it becomes a mess (horrible audio/video sync - up to 3 minutes off at the end, missing last slide entirely). I have several imported MP4 clips and this seems to be the main cause of the problems, but transitions and move builds also seem problematic. If I remove all my clips, export the talk to QuickTIme, then things are pretty close and I can add the clips via QuickTIme Pro 7.
My problem: Searching discussions I find these types of issues going back for years, yet there is no acknowledgement that there are limitations on KeyNote's export function. Are there things that are just not supported, or are these things just bugs that may never get fixed?

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Any hope for music folders on the ipod Touch?

Hi All
It is getting VERY difficult to manage my music on my 32 Gb iPod Touch. I have hundreds of playlists (for example one playlist for every version of a classical piece; on playlist for a pop album, etc. etc.)
Is there any hope for music folders as in iTunes on the Touch?
ed

Why do you have a playlist for every album? If your tracks are tagged properly, you can just use the album menu on the Touch.
As for when/if there will be folders on the Touch, the only people who know are probably working under non-disclosure agreements. Who knows what will change when version 2.0 of the software comes out next month.
Best of luck.

Any hope for Powermac G4 400 mhz?

I have GB running on a Powermac G4 400 mhz and, not surprisingly, it gives me the "disk too slow" message after more than 3 or 4 tracks. Without investing too much $, is there any hope for upgrading this to a more workable solution for GB, or would I be better off going to a mini w/1.42 Ghz? I'm concerned that the mini might not work that much better.

I'll offer an opinion...
If you can slip a Mini and an external FireWire drive into your budget, that's the way I would go (If you're willing to turn a screwdriver and shop around online for a few weeks, a nice sized FW drive and enclosure can be purchased separately for a total under $100. For some more money a very nice sized drive can be had)
The weakest link in the Mini is the very slow HD it has. Add the FW drive and you'll have a lot more machine than I use as my recording machine in the studio (800Mc iBook)
Naturally it depends how far/hard you plan to go/push.
Effects and software instruments are very processor intensive. Audio is mostly HD intensive.

Any hope for syncing a "LG Dare" (Verizon)

Well as i'm sure many of you have seen the new "3G iPhone Competitor" will be released on verizon this week. any hope for syncing with iCal and or Contacts?
Please don't rip on me for this I just cannot afford a plan on ATT.

This is great... I got my music on my dare even under the "My Music" Folder on the phone using the method above (Bluetooth Exchange)....
one problem...
theres no way to get it off after you do that.... if you try to delete songs off your phone via Bluetooth Exchange it says "Last Operation Failed Bad Request..."
and of course theres no way to delete them from the phone... that would be too simple (thanks LG)
and since I have a mac....
i cant use the verizon sync program to get them off...
so for now i only have 4 songs on my Dare... but they are on my internal memory... perhaps... eternally.
Please reply if you have any advice...
maybe i missed something ...
Message was edited by: smroepe7

Is there any hope for a Nano 6th gen that went through the washing machine?

Is there any hope for a Nano 6th Gen that went through the washing machine? All of the devices contents are showing up in iTunes when connected but the device itself is not working.

Hello kpratta,
There is some hope. I have heard of someone putting the ipod in a bag of dry rice and putting the bag in a dark place for a 4-5 days. After that they used this:
www.apple.com/support/ipod/five_rs/
This has the best chance. The rice absorbs any liquid in the ipod.
Hope this helps.
~Julian

Any hope for a liquified macbook?

Water was spilled on my Macbook last night. Once it had a few hours to dry, I powered it on. Sadly, when I got to the main log-in screen, everything was frozen... from the mouse to the keyboard. Any hope for this Macbook?

Hi
With any liquid damage you run the risk of corroding internal components. Depending on where the spillage was and which direction the liquid 'ran' there's the potential of 'shorting' the smaller yet crucial components. Your next problem is the cost or repair. If the the MacBook is still under warranty it won't be covered for accidental or willful damage. Additionally the price of the replacement part is at least one/third more expensive than the cost of an exchange part. Apple keep the prices down on components that fail using an exchange system. If there's damage to the component for whatever reason the part would be replaced with a completely new part.
I would pursue an insurance claim if I was you. Most standard house insurance policies will cover individual items up to a certain price.
HTH?
Tony

Any hope for a 5c retrieved from water immediately?

Is there any hope for a iPhone 5c that was dropped in the water? Put it in rice for 18 hours and it started up. Shut it down and tried a little later and NOTHING.

Overnight may be enough if it was a splash of water (ie: you left the phone near a sink while washing dishes, forgot to dry your hands before touching it, and some water got in the dock connector/headphone jack), but if it was fully submerged and was powered on at the time, odds are it's been damaged already. It may power on and seem fine after a week, but it's very likely you will need to replace it much sooner than you'd expected.
Apple will replace it for a fee ($269 is the cost listed here for Out-of-Warranty service).
~Lyssa

Any hope for Spaces working in PSE 8.0?

I just discovered the power of using Spaces in OS X 10.6.2, and was disappointed to find that PSE 8 is the only program I regularly use that doesn't support this feature. Any hope for this bug being fixed in future updates?

Hi,
I just checked on OS X 10.6.2 that PSE 8 is functional and support the Spaces feature. It is working for me.
Are you observing any specific problem?
Thanks,
Tarun

I accidentally washed my iPod nano. Is there any hope for it?

I stuck my iPod nano in my pocket, and yes, forgot to take it out before my sister washed our clothes. Right after it got washed, I plugged it in to my computer, and it did turn on, just with a little distortion on the screen. It has been about a month now though, and the iPod won't turn on at all, even when it is plugged in. But iTunes recongizes that the iPod is plugged in.
Is there any hope for my iPod, or would it be better just to save for a new one?

I think that when you turned it on after it was washed, that was the end. If it's been a month and won't turn on, I would assume it probably won't ever. Start saving your money. Apple has refurbished models that carry the same warranty as new units and they are $50 less. Check these out:
http://store.apple.com/us/browse/home/specialdeals/ipod/ipod_nano/16gb

I was thrown in the pool with my phone in my pocket. I was in the pool for a minute or two. I got out dried it off and stuck it in rice. Is there any hope for my hope? If not, is there a way to fix it?

I was thrown in the pool with my phone in my pocket. I was in the pool for a minute or two. I got out dried it off and stuck it in rice. Is there any hope for my hope? If not, is there a way to fix it?

alanfromwickford wrote:
just to add, i'd remove the back case to allow mor rapid drying, but expect the wosts - because it's less disapointing if you then lucky
What a colossally bad idea! To anyone reading this thread DO NOT DO THIS!!! Once anyone other than an Apple Authorized Service Provider (and that doesn't automatically mean your carrier, just FYI) opens up the device, then ALL options from Apple are gone, permanently.

I dropped my phone down the toilet and before I switched it off I sent a text. I have left it to dry out for the last 48hiurs. Is there any hope for my iPhone 5c?

I dropped my phone down the toilet and before I switched it off I sent a text. I have left it to dry out for the last 48hiurs. Is there any hope for my iPhone 5c?

Probably not. First of all, 48 hours is not enough. 5-7 days is better. Secondly, if you did not turn it off the very instant you retrieved it, it probably did worse damage. Even if it powers on, it's very unlikely it will function 100%.

Is there any hope for us here?

I live in the Caribbean (Dominican Republic). I see the iPhone getting released in a lot of big countries, but I don't see Apple releasing the iPhone in other countries like mine.
I have seen iPhones activated here, but as you know they are being ilegaly activated with the hacking options available, and with every new update the hacks get frustrated.
Is there any hope for the iPhone being released in countries like mine here in the caribbean? What chances do you see for us here? Are we destined to live without the iPhone or with an hacked-outdated iPhone?

The best thing to do is keep watching for announcements from Apple on when the iPhone will be coming to the Dominican Republic, since this is a user to user forum no one would be able to give you an answer.

My iPod Touch 4G just shut off one day while i was using tap to post. tried everything and nothing is working not even iTunes! Is there any hope for me? my iPod is my LIFE!!!!!!!!!!!!!!!! oh by the way none of this happened until i updated to iOS 6.

My iPod Touch 4G just shut off one day while i was using tap to post. tried everything and nothing is working not even iTunes! Is there any hope for me? my iPod is my LIFE!!!!!!!!!!!!!!!! oh by the way none of this happened until i updated to iOS 6.

I have not had any experience in getting any devices repaired so I'm not sure which store to resort to. An official Apple store should more than likely get you what you need, but I'm guessing it's probably more expensive. (if any cost for your situation)
I hope you get your problem resolved.
~Lt. Leviathan

HT5527 What if i forgot to move my mobile me to icloud... is there any hope for me?

I never switched my mobile me to icloud... is there any hope for me?

At this point all your mobileme data has been deleted and the account is nonexistant.

Is there any hope for Help Viewer?

I have read through as many discussions about Help Viewer problems as I can find, and still, help in Finder doesn't work. I have tried all of Dr. Smoke's suggestions and many others to no avail. Help Viewer still ends up going back to a blank screen, links that don't work, and the search just keeps searching.
All of the suggestions I have tried fix Help Viewer temporarily, but it has always gone back to its same old broken self.
If anyone out there can REALLY help, I would REALLY appreciate it.
Thank you!

Hi Jordan. Hopefully I can offer a solution for this which bugged me enough to really try to resolve it, and have now done so, at least for me.
First the essentials.
System Setup: Powermac G4 Dual 1GHz MDD. 1GB. MacOS 10.4.3
Issue: Loading Mac Helper from the Finder will result in a blank screen after the first launch. On first launch you will be able to click one or two links then it will not work and search will not function [issues may vary but blank screen always]
This problem occurred with earlier versions of Tiger. I have since done a clean install. Tried replacing the Help Viewer app from the Install disk and also the MacHelp.help document too, but it did not help. I even tried the same items from other disks just to check for corrupt files but still no change. Trashing the prefs does not seem to make any difference, nor the same with the cache folder but it can resolve other issues, just not this particular one.
NOTE Before others try this fix I strongly suggest you try the solutions suggested by Apple and those on the very good XLab web site. Here are a few related articles:
XLab. The most comprehensive guide to the Help issues.Check out the 'Help Viewer displays a blank window.' link.
http://www.thexlab.com/faqs/helpviewer.html
Apple. From the source. Not quite the same symptoms but offers Help advice on
'Mac OS X 10.2, 10.3: Mac Help Viewer unexpectedly quits'
http://docs.info.apple.com/article.html?artnum=107013
Solution:
1. Go to User > Library > Caches > com.apple.helpui [note: you need to launch Help Viewer at least once so that this folder is created]
2. Delete ALL files/ folders in the com.apple.helpui folder, if any.
3. Create a new folder inside com.apple.helpui and name it 'Mac Help' [the same as that created automatically by Help Viewer, case sensitive].
4. Select the new folder and use Command + I to see the folder 'Info'. First
label it red [to aid further diagnostics] and then change ALL the permissions at the bottom to *Read only* [click Details to see the options, not just 'You can'. Include Read only for 'Owner', 'Group' & 'Others'. You will need Admin access for this]. Close the Info panel.
5. Launch Mac Help from the Finder menu bar. If it was blank before, the Help Viewer screen should show the Mac Help homepage again. Try several links and search and Index. They should all work, and quicker now. Quit and relaunch. This time the Help Viewer works now and no blank screen. The issue with Mac Help is fixed ( but be aware that any other Help folders created could well cause the same issue, so check for these if it still happens and read on for details of how to deal with this other part of the issue)
*BUT*
Although this resolves the Mac Help issue, AS SOON AS OTHER MAC APPLICATION HELP's ARE LAUNCHED, IT IS MOST LIKELY THE ISSUE WILL RETURN!, hence the labeling of the Help folders red, to track newly created Help folders (i.e. Mail Help, Safari Help etc). If these are launched this automatically creates help folders in com.apple.helpui for them and they also cause the blank screen problem.
So, the best thing is to create Help folders in the same way that you did for Mac Help, for ALL Mac applications to avoid having to do it incrementally as and when you use another Mac application Help [or if you do a search it may well create folders anyhow]. These are the Help folders I have created, with the red label and 'Read only' permissions:
Activity Monitor Help
Address Book Help
AirPort Help
AppleScript Help
Automator Help
Bluetooth Help
Calculator Help
Chess Help
Console Help
Dictionary Help
Directory Access Help
Disk Utility Help
DVD Player Help
Font Book Help
Grapher Help
iCal Help
iChat Help
Image Capture Help
Mac Help
Mail Help
ODBC Administrator Help
Preview Help
QuickTime Player Help
Safari Help
Script Editor Help
Sherlock Help
Stickies Help
System Profiler Help
Terminal Help
TextEdit Help
There are probably more but these are the ones I could find fairly easily. If they are labeled red then it is easy to see if any others appear and cause the issue. Once I have done this I make a backup copy of these folders with the permissions set and archive it for use as and when I need to replace them.
Result: For me and my setup this has resulted in my being able to use Help normally without the blank screen issue for nearly two weeks now since I spent a lot of time looking at this issue. In fact I find Help works a lot faster and suffers fewer delays. Because this only requires amendments to file permissions, in a folder which is automatically replaced if deleted anyhow, I feel it is a safe and easy enough for most users to do if they have this problem.
I hope this offers a solution to other users with the same issue and who have tried the other suggestions (Including Dr. Smoke's and from Apple etc) but still have problems with the blank screen.
The Cause & Other Notes
Having been frustrated with this issue for several months now I spent some time trying to find the cause. It clearly does not effect everyone, and others have found the suggested fixes, such as trashing the com.apple.helpui cache folder and relevant preference files, have worked for them. It makes it a more complicated problem to identify. It appears perhaps to be related to your type/ speed of connection from the computer to the Apple help servers where the cache folders and files and downloaded from. This seems likely from error messages. It also appears that, for whatever reason, some of those files being automatically created when Help Viewer is launched are the actual problem. In order to explain why I think that, if you have this issue then you should get the exact same repeatable test which led me to find the solution.
Do this:
1. Firstly navigate to > Library > Caches > com.apple.helpui and trash this folder. Then before proceeding launch the following apps to help diagnose and follow what is happening:
a. Console [so you can watch for error message in console.log window]
b. Activity Monitor [to watch internet traffic during launch and browsing the Help Viewer]
c. Leave the FInder window so you can watch what happens.
2. Launch Mac Help from the Finder menu bar. It should launch and show the home page on the screen. Immediately you will see a new com.apple.helpui folder being created. Navigate into this so you can watch what is being placed in the newly created com.apple.helpui folder.
3. Now click on any of the Help links on the right (not the link to the apple web site). Immediately (slower if dialup and not already connected) you should see traffic over the network as the computer connects to the Apple help servers. Then, in the com.apple.helpui folder you will see a new folder called 'Mac Help'. Also some other numbered (0-15) cache folders which are not of interest right now. And on quit a file called 'TOCCache.plist' which does not effect things. Soon you should see an error in the Console console.log window something like this:
"2005-11-19 01:57:45.585 Help Viewer[1313] Exception raised during posting of notification. Ignored. exception: * End of archive encountered prematurely at 400"
I am not sure exactly why this is but it appears to be related to some sort of timeout and failure to fully download some items.
4. Now try to click on any link or Index. For me, nothing happens and I get only more error messages like:
"2005-11-19 02:02:21.190 Help Viewer[1313] Uncaught exception - * End of archive encountered prematurely at 400
2005-11-19 02:02:21.190 Help Viewer[1313] * Attempt to remove unrecognized exception handler 0xbfffdce0"
The only option is to quit out.
5. Immediately relaunch Mac Help. If it is like me then it will now be a blank screen accompanied by the following my critical error message:
"2005-11-19 02:03:33.543 Help Viewer[1319] * NSRunLoop ignoring exception '* End of archive encountered prematurely at 400' that raised during posting of delayed perform with target 375df0 and selector '_setupTOC'"
Now, everytime I quit a launch Mac Help it is the same error and blank screen.
This seemed to me to point towards an issue within the com.apple.helpui folder because when it is trashed Help Viewer will launch one time then stop.
So I went through each folder (I had a number of Help folders the first time) and tried moving it out of the folder, rather like testing for bad prefs in OS8.
Eventually I tracked the offending file/s down to this:
User > Library > Caches > com.apple.helpui > Mac Help > Contents > Resources > English.lproj > pgs > pgs.helpindex
As soon as this file is created then it all stops. Trash this file and relaunch and the homepage appears again until it appears and once again the problem reappears. This is totally repeatable for me.
Once I had isolated the problem file I tried various solutions to resolve it. The first was to replace it with the same file which is already in the System within the MacHelp.help documentation here (the system Library, not the User path)
Library > Documentation > Help > MacHelp.help
Copy MacHelp.help and then use Command + I and 'Show Package Contents' to navigate to:
MacHelp.help > Contents > Resources > English.lproj > pgs > pgs.helpindex
(right at the bottom of the pgs folder with hundreds of .html files)
I then replaced the existing pgs.helpindex with this one. It is different at it has an earlier Created date of 16/03/2005 (my vary), the one in the cache folder is Created 20/10/2005 (may vary?)
This allowed Help Viewer to launch correctly, but after a short time and re-launch it returned to the blank screen. Examining the file showed it was being overwritten by the later downloaded version, the one causing the problem. This led me to change the permissions to 'Read only' to prevent it being overwritten and after this the Help Viewer worked normally on relaunches.
I also changed and altered the permissions on the pgs/pgs2.helpindex folder in the same directory as the pgs folder as it seemed to also cause a problem.
So, finally I resolved the problem, with no error messages, the Help Viewer loading correctly and a working Help. However, I noticed that after a while the blank screen came back. Knowing the pgs.helpindex was OK it seemed likely that other .helpindex files in other Help folders created in the com.apple.helpui folder. This proved the case because, on trashing the new Help folder, it launched again. Swapping the downloaded .helpindex in say, Mail Help, and changing the permissions fixed it, until another Apple application Help folder was created and it re-occurred. The problem does not occur with all the Mac application Helps, but with some (notably for me, Mail Help, Safari Help and some others).
Finally I found that rather than digging into the apps contents I could get the same fix and also quicker Help browsing by simply creating the actual Help folders as described above and ensuring the .helpindex (or other folders/ files like idx) was not created.
From nearly two weeks trials it so far appears to completely resolve this issue.
Just be aware of any new Help folders/ files being created.
The are a few other observations:
1. I tried just altering the permissions on the actual com.apple.helpui folder to 'Read only' but whilst it allowed the Help Viewer to open fine, it broke links within the application Help windows.
2. I have not tried many Helps on other non Apple applications. I find that Toast help triggers error messages:
"2005-11-19 02:27:02.229 Help Viewer[1340] -[IdxSearchController openIndices:] caught a VTWIN exception. Bad index file is /Applications/Toast 7 Titanium/Toast Titanium.app/Contents/Resources/English.lproj/Toast Help/Toast Help idx
It is not possible to change the 'Toast Help idx' as it is an exec file. The errors do not seem to break Help Viewer. I had similar error messages from Quicktime Help when it loaded. I suspect that the Toast help is broken for similar reasons as mac Help b (it works for links to installed pages but not external ones). But it could be from the alterations to the Help folders. Either way at least Help works.
3. It is possible to get most .helpindex files from the relevant application contents but just using the Help folders is a quicker solution.
4. I can't help feel that the difference between those that have or do not have these issues is a slower connection, i.e. non-broadband. I have a 64k ISDN connection through a router which is pretty much 'always on' with solid 7KB speeds, but it seems this is insufficient for Help to work properly. I read elsewhere that connection speed appears to be an issue and Help is sensitive to this. It would be interesting to know what type of connection people with the issue have. I also have a hardware firewall in the router which may be a factor but it does not stop any other normal traffic and allows the files through anyhow. It has been in place for 6 years and with no issues. Just wanted to note it.
5. Certainly for my situation, it appears that the files being downloaded from the Apple help servers are actually causing the problem at my end. I can't explain why or how other than the tests explained above are repeatable and that using the same file but from the System file resolves the problem. It remains unclear why a slower connection would lead to files downloading which affect some people but not others? It may be something totally different of course but the error messages in Console do seem to point towards this.
6. I imagine the reason why the files and folders are downloaded are to ensure that they are kept up to date, as the pgs.helpindex for instance is a later creation date. However I do not seem to have any problems browsing or looking at topics, especially with the 'Include product Support Searches' option selected in the Help View menu. It means that there is extra traffic but gives a wider range of responses from Apple. Perhaps it is better to deselect this option if you have a slow dialup connection?
Summary
I hope that this solution can help others with this issue and perhaps other related problems. There is no way of me testing it further and I do not know how others who seemingly do not have a problem can check this. I just know it resolved it for me. I am no expert but a long time Mac user who is used to simple and elegant functionality, not the ongoing saga of the current Help, and wanted the thing just to 'work'.
Good luck
Simon

Any hope for KeyNote's QuickTime export to get stable?

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