Anybody else had recurring issues with MBPs of less than a year old?

Both my son and I bought MBPs less than a year ago, and we've both had two faults develope which were repaired by the store (not Apple) where they were bought.  My son's MBP has developed yet another fault, and frankly, I'm fed up of traipsing up and down from one end of our town to the other, waiting  3 or 4 weeks for the repair to be done, only to find that in another 3 months another fault is occuring.
The Apple expert in the store suggested that there might have been a batch issue, as both of our MBPs came from the same batch, and advised contacting Apple.
I'd really rather conduct this by email, as I don't have time to spend hanging around on a phone.
Anyone out there give me some (constructive only) suggestions please?

Many thanks for your help, I'll try to find time today.

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