Anyone work for BT on these forums, Line profile r...

3 phone calls to tech support.
First person I spoke too could not understand geordie
Second person asked what line profile is
Third Person pretened he had done the job just to get rid of me, think he never had a clue either.
I had a telephone exchange fault a week back thats screwed up my line profile, any chance some wonderful person at BT could do a line profile reset.
Many thanks.

cheers imjolly
Trying to get the SNR back down to 3, could achive over 21 meg - and a download speed of 19 meg
Btwholesale test
Download speed 15.20
Upload 0.98
ping 37.88
Downstream:
18.57 Mbps
Upstream:
1.249 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
9.0 dB / 6.6 dB
Line attenuation (Down/Up):
9.7 dB / 6.5 dB
Output power (Down/Up):
19.9 dBm / 12.4 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
2 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
4 / 0
Error Seconds (Local/Remote):
2 / 0

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Hello,
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+I'm going to sit on this e-mail for a couple of days while we discuss some options.+
+I will contact you again in a couple of days.+
+Thanks for your patience.+
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