APPLE HAS A PROBLEM WITH HANDLING IPOD OWNERS

Apple is so busy making new inventions that they dont worry about their other products and the people whom buy them.Pretty soon they will lose a large percent of buyers because their tech support is way to slowwwwwwwww and their products have to many errors.What do everyone else think??
From
An upset Buyer

Look how many posts there are a day on the discussions. Apple gets FLOODED with ipod questions and I belive from the huge amount of questions they get, they deseve to get some time to answer them. They have a pretty good customer help oriented website.

Similar Messages

My iPod touch 5G has a problem with its back camera, there's a dark spot on picture quality and won't focus, it will only focus on things 5-7 inches away from the iPod. Could I go to apple and see if they can repair it or give me a new one?

My iPod touch 5G has a problem with its back camera, there's a dark spot on picture quality and won't focus, it will only focus on things 5-7 inches away from the iPod. Could I go to apple and see if they can repair it or give me a new one? Someone help please.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If the iPod is defective and not abused Apple will exchange your iPod for a refurbished one at no cost

Hi, I have a problem with my ipod touch: I can not activate my ipod with my Apple ID, it tells me that my account can not activate this device, but my ID apple is OK and the ipod is mine, I have my ballot, HELP PLEASE

Hi ...
I have a problem with my ipod touch:
I can not activate my ipod with my Apple ID, it tells me that my account can not activate this device, but my apple ID is OK.
The proposed me as ipod help entering previous credentials, but the ipod is mine from the beginning, in fact I have my ballot, not bought down to another user.
Actually I do not know how to activate it in Chile were unable Store MacOnline solve my problem, it is for this reason that I am writing to see if someone can help me.
PLEAAASEEE
Thank you.
Sebastian

Thanks for your answer.
actually, my ipod will not let me activate it with apple id, this happened when the new iOS acutalizó understand that has more security, but do not know what to do.

I have a 13.5 month old Ipad2, wifi only that has had problems with wifi com from the beginning. I am learning that this is not unusual for apple. Any suggestions?

I have a 13.5 month old Ipad2, wifi only that has had problems with wifi com from the beginning. I am learning that this is not unusual for apple. Any suggestions?
ronald1094

Try #5.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1567 GOOD DAY I JUST WANNA ASK IF,, WHAT IS THE POSSIBLE THING FOR ME TO DO IF MY IPOD 2ND GEN HAS A PROBLEM WITH THE BACKLIGHT,,, IT ALWAYS TURNS INTO DIM WHEN I USE IT ,,, BUT SOMETIMES IT WORKS JUST FINE,,, PLS TELL ME WHAT TO DO,, THANKS AND MORE PO

GOOD DAY I JUST WANNA ASK IF,, WHAT IS THE POSSIBLE THING FOR ME TO DO IF MY IPOD 2ND GEN HAS A PROBLEM WITH THE BACKLIGHT,,, IT ALWAYS TURNS INTO DIM WHEN I USE IT ,,, BUT SOMETIMES IT WORKS JUST FINE,,, PLS TELL ME WHAT TO DO,, THANKS AND MORE POWER

Please don't shout.
Has the unit EVER been jailbroke? Has it EVER been dropped? Did it EVER get excessively wet? Did you EVER load a pirated developer's version of the IOS?
If "No" to all the above, first try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

Has Apple fixed the problem with 4G cellular connection?

Has Apple fixed the problem with 4G cellular connection on the iPad 3?

Cellular connection problem was for US connection in Houston, Texas. Have an iPad 2 which functions perfectely on Wi-Fi or 3G. Bought an iPad 3 strictly to get the increased speed from the 4G LTE connection. Purchased on with the AT &T cellular. Wi-Fi functions fine, but 4G LTE connection is terrible when it connects at all. Went to AT&T and they said no problems with service in my area, but never get over 2 bars and most times, Web pages load very slow or will hang and not load at all. Went to the Apple store and they said it was AT&T network problem and went to AT&T and they said no problems with their service. Went to the Apple communities forum here and discovered that many people were having the same problems with the 4G LTE cellular connection on their iPad 3's. Didn't seem to matter if it was AT&T or Verizon. So I decided that I would just return the unit and wait for Apple to fix the problem. Hence my question.
Appreciate very much your time in responding to my question.

My 3rd generation Apple TV has a problem with ghosting images.

My 3rd generation Apple TV has a problem with ghosting images. Whenever it switches to a black screen (between screens, during shows) images from the previous screen are still "visible" and it's driving me insane. I know it's not the TV, no other components have the issue. I've tried switching out HDMI cables to no avail. Anyone else have this issue or know of a fix?

To fix the Apple TV, you need to plug it into your Mac or PC with a USB cable, open iTunes, and restore the firmware on your Apple TV.
Here is a link that will help: http://support.apple.com/kb/HT4367

Anyone has a problem with their iMac staying on the APPLE logo?

Anyone has a problem with their iMac staying on the APPLE logo?

Would you elaborate please.....
staying on what Apple logo?

I'm trying to update my ipod touch but every time it downloads its fine until it processes it and it says it has a problem with my connection but my firewall is off?? Please help.

but every time i try to its fine until it processes it and then it says it has a problem with my connection but my firewall is off?? Please help.

I'm having the same problem trying to update my iphone 4(Just got a replacement), I also have firewall off...Hopefully someone can help. Mine says error -3259

Face time fades out and then tries to reconnect on new ipad retina display on WiFi. Iphone 4s has no problem with face time from exact same location and same contact. WiFi signal strong on both devices. What gives?

Face time fades out and then retries to connect (new Ipad Retina Display) on WiFi. Iphone 4s has no problem with face time from same location and same contact. What gives?

rdallas001 wrote:
Is the router to small?
Not necessarily, if you are using Facetime all the data goes through your WiFi router, your cable/DSL modem, your ISP and the internet to Apple's Facetime servers and then, in reverse, down to the Facetime recipient. If your ISP connection is too slow or there is excessive traffic on the internet you can have Facetime problems.
Most WiFi routers can handle this unless others in the house are also using WiFi at the same time. The problem may be your ISP connection or congestion on the internet, etc.

I have been having problems with my iPod touch and my WRT...

I have been having problems with my iPod touch and my WRT54G router. I am so frustrated right now because after following the various steps mentioned in one of these threads, following Earthlink's prompts, and speaking with Apple, my iPod touch will still not work. It is connected to the internet but will not download the pages. It is quite frustrating. I have changed from WPA to WEP, I switched the 4th Generated key to the 1st. I've disabled this, enabled that. I've done just about everything. I updated the firmware. I made the switch from a partial bridge to a full bridge. Still nothing seems to work. Does anyone have any other suggestions? The one thing I have not done is enter the Apple code into the iPod which searches for website...-- I cannot access the internet with my iPod so this web address does not work. If anyone has been successful, will you please give me step by step instructions? Yesterday I was on the phone with Linksys for about an hour. Before that with Apple for about an hour and before that with Earthlink. How it is that I can walk into a Bread Co. or Apple Store and immediately connect to the internet with my iPod but I can't in my own house?? Everyone seems to think it is someone else's problem so I've gone around and around. Not one of the Linksys support personnel suggested I look here on this community forum. I had to pay the $9 fee to have advanced Linksys help but still my iPod does not work and when I called back, the man I spoke with seemed to think the case was closed because my PC, Laptop, and iPod are connected to the internet -- the iPod just won't download the webpages or get mail. My iPod's IP address begins with 192. I would appreciate any help on this matter
Message Edited by AlliW on 10-02-2008 02:06 PM

I had the same issues with my iPod touch & iPhone. It's a known issue with the touch & Linksys G routers. Go into settings on the touch & do the following.
1. Settings - wifi - linksys
2. Erase your DNS settings & input same numbers as in router
Settings.
3. Http proxy should be
in off position.
4. Close out & open safari you should now have a wireless
connection.

Loads of problems with my iPod.

Ever since I updated to iTunes 7.4, my 30 gig late-5th gen iPod has been causing me problems.
I bought a few songs on iTunes Music Store and I went to sync my iPod. Nothing happened. I tried resetting my iPod, different USB port, restarting computer, reinstalling iTunes and then restoring my iPod. No use. Now I could only get about 20 songs synced at a time if I was lucky. I got most of my songs on, except for about 100 of them, which just refused to get onto my ipod. iTunes would say syncing... iPod sync completed ok to disconnect, but the songs weren't there. Today I tried yet another USB port on my computer and the second I plugged in my fully charged iPod, it just died. I can't get it to turn on again. Lots of people I know who own video iPods have had the same problem with the new version of iTunes, and I've read similar problems on the internet but Apple hasn't offered any explanation to us customers. I've bought many Apple products in the past (Macs, earlier iPods), but with having to replace my iPod three times this year (waiting for 6 weeks at a time for replacement) I think I'm going to have to move away from them unless they provide me with some decent customer support, not some badly-trainer employee whose only advice is to reset and restore my iPod.
I've had really bad luck with iPods, this is my third iPod this year; the first one had a faulty dock connector and the second one wouldn't recognize that it had been plugged out of a charger. Any help from forum members would be greatly appreciated (since I can't get it from Apple). I also think I should get an extended warranty from Apple to provide me with some sort of guarantee because my original iPods warranty is about to run out.

I have a problem with my ipod too after 3months of working perfectly the Hold switch it's not working anymore. But if i plug the ipod to the computer the Hold switch will work again.
The problem appeared after the battery was over. I tried reseting, restoring, leaving the battery to go completely empty but nothing worked
Anyone here who can help me ? This problem is really irritating.

Many Problems with new iPod

It all started out when I got my nice shiny new iPod. I installed the latest 64 bit version of iTunes and connected my new iPod. First thing iTunes told me was that the iPod was corrupt and needed to be restored. I thought no big deal. The iPod is new with nothing on it so I had nothing to lose. The iPod was stuck in restore mode for about 8 hours and I gave up. I rebooted the computer and reconnected the iPod. Now iTunes could not see the iPod.
You may need to know that this computer is a newer Dell Studio XPS running the 64 bit version of Windows 7 Home Premium.
I followed all of the recommended solutions on the page for Windows not seeing an iPod. When it came to reinstall iTunes is when the real challenge started. Lots of problems with not being authorized to write some registry keys and iTunes would roll back the installation. Each time I installed iTunes I installed as Administrator. I had to jump through all of the hoops of deleting these registry keys what would not delete. I installed several times, each time deleting a new registry key that the installer would not overwrite. After 2 days I finally got iTunes reinstalled.
However iTunes would still not see the new iPod. Messed around with this for another few hours.
I have an old computer that I seldom use. This is an older Dell Dimension running Windows XP Professional Service Pack 3. It had an old version of iTunes. I thought I would try getting the iPod to work on this computer. This would at least tell me if there was a problem with the iPod itself. I updated the iTunes to the latest version. Connected the iPod. It was seen but said the iPod was corrupt. Did a restore and all appeared to work fine. So this tells me the problem is not with the iPod, but with iTunes on the other computer.
I went to my other computer, the one that I want to use iTunes on, and reconnected the iPod. It was seen this time but iTunes said that the iPod was corrupt and needs to be restored. I started the restore process. It has been restoring for over 10 hours now.
I really don't want to start over with all of the problems I had reinstalling iTunes.
Anyone have some suggestions on what to try next?

Made some progress during my lunch break. I started suspecting a problem with the USB driver for this iPod. I found KB article 1538 which was helpful.
I went to the device manager and deleted anything that looked like an Apple device and deleted all USB mass storage devices. I also deleted the device drivers for these items at the same time. I then scanned for hardware changes and the iPod was found.
The iPod is now seen in Windows Explorer. It still has the name I gave it when it was connected to my other PC. So I suspect the restore that was taking over 10 hours never had a chance to start. From Windows Explorer I was able to access some folders on the iPod.
iTunes would still not see this iPod. However I hope a reboot will solve this.
Ran out of time and needed to go back to work. I will update how this worked.

I am living in Saudi Arabia Riyadh and I have a problem with my iPod

I bought the iPod last year in the UK because my old one was lost.
Now I moved to Saudi Arabia and I do not know what I can do
for the repair of my iPod. The display is ok but I can not hear the music not
with speakers and not with the ear plugs.
Please advice where I get support?

Hello,
I am currently an owner of an iPod Touch 4th generation, running IOS 6.1.2. I will be glad to help solve your problem with your iPod/iPad/or iPhone.
Restart the Computer?
Reset iPod/iPad/or iPhone:
Hard Reset: Hold down the Sleep/Wake and Home buttons on your iPod/iPad/or iPhone for at least 10 seconds, or until Apple logo appears
Hope that helps!
If none of the above solutions work, could you please reply back as soon as possible, as I will try to find another solution to your problem.
Sincerely,
Pizza98704
(Parts of this message was copied and pasted --> I have a document all ready to go)
Some Helpful Links:
Apple Support Link: http://www.apple.com/support/contact/
Genius Bar of an Apple Store: http://www.apple.com/retail/geniusbar/

My daughter bought her touch last August. It has had problems with sensors ever since. The store cannot fix it. What should I do now?

My daughter bought a touch last August. It has had problems with sensors ever since and does not hold a charge. We have taken it to the lcoal store twice with no repairs working. What do I do next?

Call Apple and ask to be transferred to Customer Relations. Explain the situation to them and have any case numbers handy. They will take care of you.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

APPLE HAS A PROBLEM WITH HANDLING IPOD OWNERS

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