Apple Ipad has been factory reset and removed from manage devices but the new user can't register it under a new ID

iPad generation 2 has been factory reset, removed from managed devices, apple support, and the device still continues to say it's locked by my ID and cannot be unlocked and registered to a new ID.
HELP!

Even if you are sure you have done all of this, do it again slowly and in the order given:
Prepare your device to sell or give away
If there is still a problem, post back with the exact complete wording of the error message
received.

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