Apple Pay double charging (BOA)

Used the Apple Pay on my iPhone 6 (128 GB, iOS 8.1) at Walgreens yesterday, today checking my Bank Of America account, noticed that the charges were duplicate. Wonder if others are having the same problem?

Another thing that I found out today: At Walgreens (whole foods too, but haven't been back yet), It'll ask you to enter the PIN after you successfully used Apple pay, this leads to the double charge. On the screen in the lower left corner is a button change to CREDIT... press the button, it should go through and you get charged only once... this has no statistic significance BUT it worked for me hope it'll help you too in the future

Similar Messages

I want to buy iPhones (4S and 5) and want to buy them in US $. But want Apple to ship them to Pakistan. I will pay the charges of shipment once told. I want to buy the iPhones in Contracts. I'll unlock them myself no problem. Is that possible? Apple ans?

I want to buy iPhones (4S and 5) and want to buy them in US $. But want Apple to ship them to Pakistan. I will pay the charges of shipment once told. I want to buy the iPhones in Contracts. I'll unlock them myself no problem. Is that possible? Apple ans?

No, you can't do what you want. Apple will only ship a US iPhone to a verified billing/shipping address in the US.

Apple apps store do double charged me for only one application purchased and i can't find an email of apple customer service.

Apple apps store do double charged me for only one application purchased and i can't find an email of apple customer service.
<Email Edited By Host>

These are user-to-user forums - I've asked the hosts to remove your email address from your post.
Tou can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT3152 I have triple play cable service. Phone service is internet based. i pay monthly charge for cable provider modem. I also want to use modem for my Apple ipad2. Can I replace with another modem that will support internet based phone as well as ipad2?

I have cable triple play service. Phone service ios internet based and depends on cable provider modem. I pay monthly charge for modem. I also want to use modem for ipad2. Is there any modem that can support both internet based phone as well as ipad2?

If I understand you correctly, I have the same configuration. My modem supports Internet and phone service and my television service bypasses the modem. It does not do any routing. It has a single Ethernet port and I plugged in an external router with a WiFi radio - Apple Airport Express. Works like a champ.
Configuration of the Express was difficult. I had to plug it in to AC power and to the modem. Then, I opened up Airport Utility and had to click "yes" for each recommendation. Then I had to really think hard to come up with a WiFi password. Took me a horrendous thirty seconds from start to finish!

Using Apple Pay on Vending Machines - Over Charged

Hi All, I just used Apple Pay on two vending machines today, bought $0.75 candy on one machine and a $1.35 soda on another. BOTH transactions charged me $1.50, I confirmed 2 "Pending transactions" for $1.50 each on my credit card account. Anyone know if this some kind of hold, and the correct amount will eventually be charged?

Hi ..
Very likely authorization holds. Same is true of purchasing from the iTunes & App Stores > iTunes Store & Mac App Store: About payment card authorization holds - Apple Support
Monitor the account used for making those purchases for credits. It can take anywhere from 24 hours to three business days.

Apple pay charges more

I purchased $1 item in a vending machine but apple pay charged me $1.25. Why is that?

If you purchased $1 worth, it is very predictable that you will ultimately be charged $1 on your Bank Card. There are times where temporarily the amount shown on your ApplePay within the PassBook App will show temporary 'Reserve' charges that will disappear when the transaction is finalized. If that is what you are seeing, it has nothing to do with ApplePay, but rather the processes and practices of Your Bank. Without seeing the Vending Machine however I have no idea if they have a note regarding some uncharge for Credit or Debit sales.

Apple pay listing double address and shipping addresses

I followed the directions of another post on this forum and did not have any luck removing the duplicate home and shipping addresses under Apple pay. They're only showing up during the checkout when you click on the card and then the home and shipping address section. Is there anyway to remove the duplicates and the one that I tried to add?

I can't offer a way around, but at least for me in Europe it doesn't seem to be a problem: I have had Aperture books sent to England whilst the bill comes to me in Switzerland. I think I read once that quite a lot of Apple's European printing is done in Holland, maybe that makes a difference.
More generally I do find Apple's way of dealing with international customers a bit irritating - I can only order software through the Swiss Apple-store in French or German...

Is it ok to use Apple Pay with Bank of America now??

Does any know if BofA is still double charging apple pay users?? Is the problem fixed? (iPhone 6 on 8.1)

They have already addressed the issue and have eliminated any duplicate charges already. In other words it is fine to use Apple Pay with BOA.

Double charge

Hi Team,
I bought a year-service of HotSpot yesterday, I received e-mail from iTunes Store with double charge. I saw only one successful transaction when I paid.
Follow information is detail from iTunes Store, pls let me know how I can claim back one transaction. Thank, Junna Liu
Billed To:
junna liu
Cultural &c Communication
Zhejiang Sci-Tech University
310018 Zhejiang Hangzhou
CHN     Order ID: MHYGL470J
Receipt Date: 10/10/12
Order Total: ¥156.00
Billed To: Visa .... 6599
Item     Developer     Type     Unit Price
Hotspot Shield VPN, 1 year of HotSpot Shield VPN service
Report a Problem      AnchorFree Inc.      In App Purchase     ¥78.00
Hotspot Shield VPN, 1 year of HotSpot Shield VPN service
Report a Problem      AnchorFree Inc.      In App Purchase     ¥78.00
Order Total:     ¥156.00
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
Apple, Inc.
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/uk/support/itunes/store/
Apple ID Summary • Purchase History
Apple respects your privacy
Information regarding your personal information can be viewed at http://www.apple.com/uk/privacy/
Copyright © 2011 Apple Inc. All rights reserved
<Edited By Host>

These are user-to-user forums, I'va asked the hosts to remove your email address and address from your post. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Double-charged, 3 support tickets in and still trying to get refund, please help!

Could someone point me towards an Adobe support manager/supervisor with an email address? I believe the support chat employees may be causing more issues than resolution in my case.
My issue: On 12/26/12, attempting to reactivate an existing subscription, I was double-charged and ended up with two active subscriptions (the re-activated one and a new one). I have spent the last 3 weeks attempting to get this corrected to one active subscription and the second charge refunded, and it appears that on 1/03/12 I received an email saying that I was being refunded, but a couple weeks later I still see no funds in my bank account.
What should I do? I feel like I'm on this wild and crazy goose chase to get my $80.46 back. Every time I open a support ticket (I'm on my third one right now) I end up calmed by statements of 'I truly understand your problem' and then no follow up or resolution, the support technicians don't seem to comprehend me, leaving me very confused and frustrated, it's a mess!
The last person (a couple hours ago) said he couldn't help me and that he would escalate the issue - At this point, would I be best off to ask my bank if they can cancel one of the two charges? I'm digging around for a support email, in an attempt to circumvent the live chat technicians and get to someone who will understand me, but I can't find any way to get support from Adobe outside of that horrible live chat system.
I just sent the following complaint through the BBB:
When I re-activated my Creative Cloud subscription on 12/26 I ended up with two charges on my credit card and two active subscriptions. I needed 1 active Creative Cloud subscription, but ended up with 2. Since then, I have opened 3 support tickets to fix this, and the whole ordeal has turned into a nightmare.
- The first ticket was opened the very next morning explaining the problem and requesting the the duplicate charge to be cancelled.
- The second ticket was opened another day later to ask when the refund would come through and to let them know I was concerned that my account showed both subscriptions still active. I was shocked when the agent said that there was no refund pending, and that I had to specifically state to her that 'I would like a refund' in order to receive one. Even after this, I don't believe she ever put in a refund request because that ticket auto-closed itself and I STILL had two active subscriptions showing in my account.
- The third support ticket was opened today, 3 weeks later. This time the support employee said he cannot help, seemed very confused, said the product had been returned, that a refund CANNOT be issued, and that he would have to escalate the issue. The first and third people I talked to did not seem to comprehend me very well, and I almost wonder if the first or second person made a mistake somewhere that lead to all of this confusion.
I am frustrated, don't know what to do, and have ended up paying for two subscriptions this month, one of which was not used, intended, or needed. I received an email on the third saying that funds had been released, and that it may take 5 days to receive them, but I never received any funds back in my account. The support employees I talk to barely seem to comprehend me and don't have any follow through. I don't know where to go from here. I would like to walk away with one active subscription and one refund for the second one that I was mistakenly charged for, promptly cancelled, and never received a refund for.
I'm not certain why this has become such a complicated matter. Please, help! There is currently one open support ticket regarding this case, but I am sending this email (also sending to the BBB) because I do not feel that support employee understood my issue or what I'm going through.
Thank you,
Order History: [removed, shows home address] - shows 2 subscriptions for the Creative Cloud ordered on 12/26. This was supposed to be 1 subscription re-activated. I ended up with the existing subscription re-activated and a NEW subscription activated.
Bank Statement: https://docs.google.com/a/artinreality.com/file/d/0BzKnW0Kwq75DZ1JZbFltQ01pVDQ/view - shows TWO charges on 12/26 instead of one.
First Contact Transcript: https://docs.google.com/a/artinreality.com/file/d/0BzKnW0Kwq75DdnRic2VTWkZBdG8/view - Explaining the issue and asking for a resolution.
Second Contact Transcript: (not saved)
Third Contact Transcript: https://docs.google.com/a/artinreality.com/file/d/0BzKnW0Kwq75DRHY1c1pIemM3azg/view - Support employee saying I cannot receive a refund, and that he has to escalate the issue.
Email stating a refund has occured: https://docs.google.com/a/artinreality.com/file/d/0BzKnW0Kwq75DdmNybjlHQ2pwM00/view - I found this today, but in reviewing my bank statement no funds were ever credited back to the account for RMA:0065706197.

Hi Artinreality,
Someone will be contacting you shortly to help get things sorted out.
-Dave

I was double charged for a purchase i made. How do i get my money back for the second charge?

How do i get my money back for something the app store double charged me for?

Hey M_Hoag,
It would be best to report an issue with your purchase. The following resource outlines how to do so:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

Hi, i think ive been double charged for some songs on itunes, im not sure who to contact, please help!

hi, i think ive been double charged for some songs on itunes, im not sure who to contact, please help!

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201263 None of the above have worked. Ipad completely bricked. This began when merely updating IOS software as instructed. Now Apple want to charge me for using their crappy software as directed. Surely this is not only immoral but potentially illegal.

None of the above have worked. Ipad completely bricked. This began when merely updating IOS software as instructed. Now Apple want to charge me for using their crappy software as directed. Surely this is not only immoral but potentially illegal.

Read: iPad Troubleshooting Assistant
That procedure eventually leads you to the need to restore it.
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. Be patient since it sometimes takes several of these attempts before you are successful.
If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the iPad in iTunes and choose "restore from backup". This assumes you have a backup. If you do not, you will have to download all your purchased iTunes content again. You do not have to pay for anything you already purchased.
If you still can't get it to work, you have done all you can and only Apple will be able to help.

TS1424 Double charge on my account

Help. My credit card was double charged for an app I purchased on my iphone. How do i get a refund?

You can try contacting iTunes support here and asking for help : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT204266 How do I get a double charge removed

Can not seem to find how I get a double charge for an app removed. When I call customer service they just refer me back to the website

You need to contact iTunes Store support they are only available via email support. Use the following link:
https://expresslane.apple.com/Issues.action
Select the relevant categories and you should be able to create an email case and be contacted back within about 24 hours or so.

Apple Pay double charging (BOA)

Similar Messages

Maybe you are looking for