HT201263 None of the above have worked. Ipad completely bricked. This began when merely updating IOS software as instructed. Now Apple want to charge me for using their crappy software as directed. Surely this is not only immoral but potentially illegal.
None of the above have worked. Ipad completely bricked. This began when merely updating IOS software as instructed. Now Apple want to charge me for using their crappy software as directed. Surely this is not only immoral but potentially illegal.
Read: iPad Troubleshooting Assistant
That procedure eventually leads you to the need to restore it.
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. Be patient since it sometimes takes several of these attempts before you are successful.
If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the iPad in iTunes and choose "restore from backup". This assumes you have a backup. If you do not, you will have to download all your purchased iTunes content again. You do not have to pay for anything you already purchased.
If you still can't get it to work, you have done all you can and only Apple will be able to help.
Similar Messages
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My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?
Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Cheers,
Mario -
I have an iPad 2 and is it worth upgrading from iOS 5.1 to 6.0 And should I wait for further stable updates? As I have there are app compatibility and security issues on ios 6.
Most users haven't had problems with iOS 6, however, some have. I'm still using iOS 5.1.1 on my iPad 2. There is a beta version iOS 6.1 being tested. Don't know when it will be released. When it is released, I'll update.
Cheers, Tom -
i just dont know what happened and i dont want to have wasted my money on this
Hi Donkchester!
Use this link to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
the other thing it is doing is when charging, it says it is not charging
1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep and Home button down for about 10 seconds until you see the Apple Logo.
3. Make sure you connect charger to wall socket. -
HT1533 None of the above combinations works *at* *all*. What now?
I have just acquired an elderly (no idea just *how* old) mac mini (says underneath 1.66/2x256/60/comb q/ap/bt which I presume means it has a 1.66 GHz cpu, 512 MB ram, a 60 GB hard disk, some other stuff, and bluetooth) with who knows what version of OSX on it. Also no-one knows the user or admin passwords.
I have tried booting using all the key combinations listed in the kb article (HT1533) and *none* of them produce any results other than what I get without pressing anything; i.e. the machine boots off the internal HDD and prompts for password. Needless to say having a Snow Leopard install disk in the DVD drive also has no effect.
It's a genuine Apple keyboard, the wide 104-key style. I know it is working because if I type anything at the password prompt, dots appear and when I press the [Enter] key I get the "head-shake" response that says "Uh-uh, Buddy, you got that wrong". The computer also successfully paired with the genuine Apple mouse (old style with the little track ball where a Microsoft mouse would have a scroll wheel. I think this is the same model mouse this computer would have shipped with). The box only has 4 USB ports, I've tried the keyboard in all of them. There's nothing else connected, except power and DVI screen.
How to get it booted off the SL disk and install from scratch? Ideas??
ChrisOK, to answer all my own questions then ;-)
- to try logging on as administrator, just enter the wrong password for the default user anumber of times (keep hitting enter on a blank pw I guess) until you are prompted for the "master" unlock password or words to that effect. Hmm well anyway.
That also didn't work BTW, no default passwords were set on this machine.
- the problem was the keyboard, but not a faulty one: a later model one. The computer was running 10.4 and has / had older firmware which didn't recognise the newer slim aluminium keyboard...I took it in to my local guru bar and they found one of them old chunky curved models which worked first time. Used that to reset the user password, and once i got it home I was able to use the System Preferences -> Startup Disk app to boot it from the Snow Leopard install DVD. Yayyyyyy....
Thanks to you guys for your helpful suggestions - if it weren't for people like you we'd all be floundering helplessly! Hip-hip - Hooray -
RE: "Access Denied" question following install of Firefox. I have same problem. Details follow: I tried opening in Safe Mode which did not work. I have Administrative access. When I click the general tab in properties I get a message that "firefox.exe" does not exist. Neither that file nor any other "install" type of file appears in the Mozilla Firefox directory except for "uninstall". I have downloaded and tried to install seven times from six different sources, including Mozilla, all with the same results. I've also tried a number of solutions from the web for this error message with no greater success. I tried, first, doing an upgrade then deleted the older version of Firefox and have done "install" since. Avast, Malwarebytes and Threatfire have found no malware.
I have never had a similar problem with Firefox before and I've used it for years. Anyone have any ideas I haven't already tried? I'm tired of using Internet Explorer! RE: troubleshooting information below--Windown will not open the downloaded file.These steps are recommended for this error message mentioned:
[https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems Troubleshooting Extensions and Themes], however it seems like you may need to reinstall Firefox since the directory cannot be found.
Other solutions to this have been to uninstall and use CCleaner to clean up any old registries. However this will loose data from the profile.
I am seeing the errors and troubleshooting steps all mentioned here:
*[http://compinfopro.com/windows-cannot-access-the-specified-device-path-or-file/]
And it seems the best bet would be to uninstall and reinstall. If you can see the profile folder, it is possible to make a back up of the profile [[Back up and restore information in Firefox profiles]] here.
For a clean reinstall:
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. <!-- Starting in Firefox 31, the Firefox uninstaller no longer lets you remove user profile data.Ref: Bug 432017 and https://support.mozilla.org/kb/uninstall-firefox-from-your-computer/discuss/5279 [Fx31] Windows uninstaller will no longer offer the option to remove personal data -->
Please report back to say if this helped you!
Thank you. -
HT204408 Same problem. None of the "fixes" have worked.
Same problem here ...
Aloha...
I had the same problem. I think I've created at least a dozen new profanities in the process.
It turns out that when you try to open a PDF in the browser but get the download box, if you just click the Do this every time box and let it open in Acrobat, the PDF extension will be added to the list. [I should add that for some reason, 63 new tabs opened before I managed to shut down my computer.] When restarted and went back to the list, though, sure enough, the PDF extension was there. I changed the action to the Use this plug-in ==> Adobe Acrobat, and voila! the PDFs once again open in the browser.
I can't even tell you how many hours it took me to get here. I saw it in another forum (Firefox). Sorry, but I don't remember where it was.
Hope this helps you as well. Post back if I didn't explain it well enough...or if you, too, succeed. Maybe we should start a support group! ; )
Tana-Lee -
Why can't I wtch what I've already purchased - an episode in season three of a series for which I bought the first 4 seasons?
Contact itunes
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iphone 6 wont turn on after i updated it to ios 3.8. tells me i have to connect to itunes so i did and it doesnt let me restore my phone, it always says an error occured, wha do i do?
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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HT4623 I have a iPad 16GB. I'm having trouble updating iOS 7.0.4 I need assistances.
Having Trouble updating iPad
What Generation iPad is it?
What iOS version is currently on it?
What happens when you try to update? -
TS1559 i have done all of the above wifi worked briefly but is greyed out again what can i do
i have followed apples instructions to solve the problem the wifi worked briefly but is greyed out again can anybody help have done ios7 update
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
just got an iPad 2 and neither Keynote nor Pages were compatible. when I updated iOS as requisited, the backup from iTunes didn't work. the iPad doesn't connect to iTunes. what do I do?
Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
Since yesterday evening, the lock rotation icon is stuck on, and none of the sound effects work. I have factory restored and restored from a backup twice, same result. And I'v checked the headphone jack.
Am I missing something?
THNXAssuming that you havn't turned the volume completely down, then have you got notifications muted ? Only notifications (including games) get muted, so the iPod and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar (and similarly for rotation lock) : double-click the home button; slide from the left; and it's the icon; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085 -
Since I installed the new operating System, my search feature does not work. I can only search my ipad. None of the search engines work in Safari. How do I fix it?
Just just to make sure, you do not see something like this when you try to do a search in Safari?
Try clearing Safari in Settings>Safari>Clear Cookies and data. Then close Safari. Double tap the home button and drag the mini Safari window up toward the top of the screen in the multitasking display in order to close the app. Now reboot the iPad. Hold down on the sleep and home buttons at the same time until the Apple Logo appears on the screen.
Try Safari again.
The Spotlight Search feature on the iPad search) no longer searches the web, that is simply the way that Spotlight works now. Sort of a backwards move IMO but somewhat typical of Apple these days.
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