Apple Remote desktop connection with different internet network

I did purchase "Apple Remote Desktop"in mac app store, it works well in the same wifi's network but when i try to use different network, but i won't connect.
It said " Please make sure Screen Sharing in the System preference", but it won't works as well.
Please help
Mac OS: 10.9.1
Apple Remote Desktop: 3.7.1

The first thing I'd suggest is that you talk to your network support group and make sure that the necessary IP ports, primarly 3283 and 5900, are open between the two networks. If those are blocked, ARD can't connect.
Hope that helps.

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