Apple software cannot connect to internet

None of my Apple software knows how to get to the internet any more: Safari, Software Update, iTunes, Mail. Everything tells me "You are not connected to the internet." Network diagnostics sometimes gives me all green lights, but now is telling me ISP, Internet, and Server failed.
But, I am able to get to the internet just fine using Firefox.
Aargh!

This issue could be tricky. There are a lot of things you can do to narrow down the issue.
As the issue is somewhat broad I would start troubleshooting with this Apple article. http://support.apple.com/kb/HT1199?viewlocale=en_US
If the article above does not resolve the issue try this one to narrow down your issue. http://support.apple.com/kb/TS1388?viewlocale=en_US
Let me know what happens. Good luck.
Regards,
Britt.

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NONE of my apple software can connect to internet!

Hi, I am connected to my internet, but all of the Apple software ( itunes, safari, iphoto, check for updates and anything related to apple ) can't connect to internet!!! im writing this from firefox, what can I do?!!!!!!!
PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Read through this: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

HT1595 apple TV cannot connect to internet

apple TV won't connect to internet

I've had this problem for ages, which seems to have started with problematic download speeds and then resulted eventually with the inability of the ATV (2) to connect to the internet. Like you, we were able to connect to the wi-fi network in our home, and able to connect to the computer, but our ATV was not able to connect directly to internet services or internet products available through its connection with iTunes (eg: movie rentals on the computer). Every other wi-fi device in the house was connecting successfully, the ATV did not.
Prior to that time we'd been operating the device successfully for about 15 months.
Most web advice seems to suggest problems with static IP addresses, or blocked 80 and 443 ports. We've talked with Apple support, ISP support and Netgear support.
In the end, by adding together clues given by Apple and Netgear, we worked out that the recently updated software for ATV is no longer compatible with the software of our modem router.
By updating the modem router's firmware (which was a process in itself!) our ATV is back to full functionality.
You can update your modem or modem/router by going to the home page of its manufacturer (eg: Netgear). Model numbers and Serial Numbers are normally recorded on the bottom of the device, as is the address used to access the modem router manager, in which you can update your device.
Hope this is useful to others.

Software Cannot Connect to Internet in Windows 8.1 Pro x64

I am not able to use FB poster & scheduler with my version of Windows 8.1 Pro 64bit.
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The same message pop-ups whenever I open this software. What should I do now?
I cannot post images now. This is the reply I am getting as of now:
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Third-party software cannot connect to Internet sometime

hi,
i have a 9000(os 5), a 8900(os 5) and a 9900(os 7), all without BIS, and all of them have a same problem: after a uncertain time all third-party software fail to connect to edge or wifi network. Only the native browser can access to internet. Reboot can solve the problem but it came back after a while.
i'm in China, and a lot of chinese user have the same problem. Is there a offical solution for this?
thanks however.

Does all the devices subscribed BlackBerry data plan? Are you getting edge/EDGE/3G??
tanzim
If your query is resolved then please click on “Accept as Solution”
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Cannot connect to internet on apple tv although wifi is working

This is driving me insanse. I cannot connect to the internet on APPLE TV despite all other wi-fi connections - iphones, imacs, ipads all working just fine. When i put in my ITunes password to sign in it says that it is incorrect and then in networks it says i am connected to wi-fi but not conencted to the internet.
Cannot even watch my movies or tv shows or use youtube or any other function.
All it says is computers & settings on the home screen.
Wont allow me to log into the computers tab and apparantely all settings are ok.
Please help

When i sign in all is says is...
SIGN IN FAILED
APPLE TV CANNOT CONNECT TO THE SERVER AT THIS TIME, PLEASE TRY AGAIN LATER
Yet every other device in my hosuehold is connected no worries at all.
Please help. I am pulling my hair out and have been for over a week.

Got a new computer, just downloaded i-tunes and such all over again. Now wanting to watch a movie and Apple TV is saying "cannot connect to internet"

We're trying to watch a movie using our Apple TV. It is saying "cannot connect to internet?" WE thought it was because we just got a new computer, so i went through the process of downloating i-tunes all over again...yet we still have the problem. ??? PLease help

Linda
What exactly has changed?
Just the computer, other things?
More information on your actual setup is needed - Particularly how things are connected on the local network and to each other.
In theory the new computer should not affect Apple TV's ability to rent and play a movie if the rental was made on the AppleTV itself. The problem may have nothing to do with the new computer unless changes have been made on the router to let it connect and it's caused AppleTv to disconnect, or the PC has been assigned the AppleTV's IP address which is no longer available to AppleTV hence it thinks it's lost connection.
Try powering off the router, restarting and see if the AppleTV internet connection returns. Restart AppleTv too if needed. Check any ethernet cable connections or wi-fi settings on AppleTV if it doesn't re-establish the internet connection. By the way an ethernet cable plugged into AppleTV will disconnect it's wi-fi connections.
AC

ITunes cannot connect to Internet and iPad backup takes Forever

Hi, I have a workstation, high end Windows 7, PC, everything works perfect except the iTunes.. here's my story:
iTunes cannot connect to internet, nor can iTunes Store. I tried "Run Diagnostics" from Help menu, it showed "internet connection verified" green light BUT "Secure link to iTunes Store Failed" Red Light.
Then I thought, lets check other Apple App, Safari.. which couldn't load google for a long time and didn't even show any error, anyway, so I quit and uninstalled it.
I connected iPad for backup, it started all fine. At "Step 2 of 7" backing up, the loading/copying bar came half way up and stayed there for more than 20 hours. So, I quit that too. (Maybe, this is a different problem or connected, im not sure.)
I also checked the setting in Norton Firewall and made sure iTunes was allowed full access. Internet is working perfect in all the other applications, even "Apple Software Update" is working fine, checking for updates and everything. I have latest version of iTunes by the way.
THEN, I uninstalled everything Apple, left no trace of Apple in Program Files, and reinstalled iTunes. STILL SAME PROBLEM!!! Can anybody help? What could've happened, 'coz it used to work just fine before.
Thanks Guys!

start itunes.
update podcasts - no response.
click on store - no response.
use diagnostics for connectivity - no response.
sometimes, when i stop itunes from trying to connect, i will get an error code 11222

I cannot update ios as it says itunes cannot connect to internet, but it is

Hi everybody, please help me. I've been trying to update my ipad for ages. When i click update it says itunes cannot connect to internet, but it is and it works for iphone and ipod, it's just the ipad. tried with security settings as well, but it doesn't work. did the connectivity test and it says itunes cannot connect to internet...it is connected

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

Apple Applications cannot Access the Internet, Others can

I've owned my MacBook for about 1.5 years now and it's starting to have some stability issues. Daily hard-locks are becoming the norm. I suspect hard drive issues may be to blame. I have repaired permissions and verified and repaired the disk. That seemed to help for a little while, but this latest problem is throwing me for a loop...
Apple applications cannot access the Internet. Apple Mail (RSS, POP, ad IMAP), Safari, iTunes (PodCasts, iTunes Store), and Software Update all time out while trying to contact servers. Firefox, OpenVPN, command line SSH, ping, etc, all have no problems.
My next step is a reformat, but this week is a really inconvenient time for me to do a backup and restore and I'd love a quick-fix if there is one. Any suggestions?

Thanks. I just realized that is was serious user error. I forgot I had enabled Socks proxy in Internet connections a couple of days ago and that my Mac apps would still be using that while my other apps would not. Thanks!

My macbook pro cannot connect to internet via wifi

I have a Macbook Pro 2010 OS X 10.8.3. I cannot connect to internet via wifi (Air por). My Macbook Pro does not recognize my network and when I select it from the list of network it asks for my network password. when I type in my password a dialog box gives me timeout error. Please could anyone help me. I am using ethernet for my connection at the moment. Do I need to reset my macbookpro? if yes, what will happen to my applications and operating system (mountain lion)?
Monireh

When you use the Airport utility what happens?
What is in the System Preferences control panel for Network settings?
http://www.apple.com/support/airport - there is a forum just for Airport Community
Airport Express FAQ
http://support.apple.com/kb/HT1515
Wi-Fi Setup Considerations
Things to consider before you begin
Start with a plan for the physical layout. Depending on whether you have an existing Wi-Fi network, or if you are using your AirPort Express as a standalone Wi-Fi device, there are several options available for you to choose from.
When using Ethernet, Cat6 cable is recommended.
The layout you choose should take into account environmental factors such as physical access, location, range, radio frequency interference, etc.
You will need to consider what AirPort Utility settings to adopt.
You will need to know whether you are using an AirPort Express (802.11b/g) or an AirPort Express (802.11a/b/g/n).
If you will be using more than one Wi-Fi base station, it may be helpful to read the article Extending the range of your wireless network by adding additional Wi-Fi base stations.
AirPort Discussions
Discuss your AirPort Base Station, Time Capsule and Wi-Fi questions with fellow community members.
More
Direct you to the proper forum for MacBook :
MacBook Series Forumshttps://discussions.apple.com/community/notebooks?view=discussions
Mac OS X Forums
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro

Airport problem-cannot connect to internet since update

I like many folks here is new to a Mac. I have a iMac intel duel processor. i apparently did this update to 10/4/8 10/2/06. Since then airport does not work and I cannot connect to internet at all. I have talked to Apple customer service but so far no help there. They want me to reinstall disc that came with computer. I also have a new MacBook that has update also. I can set it beside the iMac in my office and it works great. We have a wirelss system in our home and a PC and the MacBook still connect with no problem. Settings on iMac and MacBook look identical to what I can tell. Nothing I try to connect works, rebooting, change some setting. Can anyone offer easy to follow suggestions to a new Mac user. Thanks

Since it's only the iMac that's having the issue connecting using WPA, we don't need to troubleshoot the router or the other computers.
I suggest trying the following on the iMac before attempting to reload the previous version of the OS.
If you use "Preferred Networks," instead of "Automatic" for your "By default, join" setting Location, try the following:
System Preferences > Network > Show > AirPort > AirPort tab
- Delete all preferred networks with encryption
- Add them again after manually connecting
(Note: It will be faster if you turn on "Automatically add new networks to preferred networks list" under "Options" of the AirPort network connection.)
If this doesn't work, something might have gone wrong with the update to 10.4.8. I would suggest that you follow the Apple Tech's recommendation and reinstall the previous OS using the installation disk that came with your iMac.

IMac Model 10,1 cannot connect to Internet, either with cable modem of Airport. Solutions?

iMac 10,1 cannot connect to internet via cable modem or Airport plugged into cable modem. MacBook Pro, iPad and iPod are fine. Reinstalled OS10.6.3with no results. Ideas on where to go next welcome.

Hello,
Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).

Apple TV Cannot Connect To This Library Problem

Hope someone can help... I had AppleTV and iTunes working just fine for months streaming from my PC to the AppleTV via a wireless connection.
I am able to see the AppleTV icon in iTunes and my AppleTV shows my iTunes library by name just fine... as it always did... even if I restart AppleTV and remove the apple tv connection from itunes, they always seem to be able to "find" each other requiring me to enter that 6 (or 5?) digit passcode.
So, I guess, I am saying that from at least an initial handshake between my AppleTV and my PC running iTunes, I think they talk just fine.
HOWEVER, the problem is every time I try to CLICK on my streaming library, for instance, I go to Movies -> Shared Videos, I get a constant spinning "Loading library" followed by a:
"Apple TV Cannot Connect to This Library" followed by a "Check your network configuration and connection".
So I am confused how the initial handshake can work, that they can see each other, but the loading of the library just dies?
I am running, as of today, the last software updates for both iTunes and AppleTV.
What caused it to break? My assumption is one (or both) of the following:
1.) I upgraded, at the same time, both the Apple TV and iTunes (for PC) at the same time.
2.) I upgraded my wireless router to the D-Link DIR-665.
Am I missing some ports that need to opened on the router?

I have the same issue, and it sounds like others may have similar. What's weird is I watched a streamed video on the 22nd with no issues with 10.5.5, iTunes 8.0.1, and AppleTV 2.1. I went to watch something on Monday night and had the same issue you did. I checked my Software Update.log and these were the only updates (changes) to my MBP since I had it working on the 22nd:
2008-10-27 17:32:45 -0400: Installed "Migration and DVD ⁄ CD Sharing Update" (1.1)
2008-10-27 17:32:51 -0400: Installed "AirPort Extreme Update 2008-004" (1.0)
2008-10-27 17:33:58 -0400: Installed "iPhoto Update" (7.1.5)
I did installed Boxee on Friday, but in troubleshooting this week I factory defaulted my AppleTV to 1.0, then did an upgrade to 2.2 and have the same issue.
I troubleshoot technology for a living, and this makes no sense to me--you can always find something that changed to cause and issue, and I can't find anything.
One more note, I did a sniffer (Wireshark) capture, and it reported malformed packets from the AppleTV to my MBP...now I accidentally deleted the capture and didn't dig further. Wireshark sometimes misrepresents normal things as issues. I will try and re-do the capture and see if I can did deeper.
Apple please fix this!

After upgrade to ios6 iPad does not accept password to wifi, I cannot connect to internet. Pls help me...

After upgrade to ios6 iPad does not accept password to wifi, I cannot connect to internet. Pls help me...

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Apple software cannot connect to internet

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