Apple TV screen

Hello everyone, I purchased the new Apple TV 3 today. We hooked it up without a hitch and got into everything fine, then my sister turned it off. Awhile later she went to put it back on and on the screen was a picture of the apple tv, connection plug and itunes logo. What does this mean? Has this happened to anyone else. Pls help.
tks, Vean

It may have been trying to update when it was switched off.
What you are seeing on screen means it has developed a fault and wants to be restored via PC/Mac running iTunes using a USB to microUSB connection.
See:
http://support.apple.com/kb/HT4367
Pay attention to differences in power connection between AppleTV2 and AppleTV 3.

Similar Messages

HT201412 Iphone 4s is frozen on the black apple logo screen. have tried to hard power off but it will not turn on. Have connected to computer but device it is not recognizing the device so can't do an itunes update. any suggestions?

My phone is frozen and I can not get it to "Wake up"
Stuck on the black apple logo screen. And my computer and itunes are not responding when I plug it in.
Any ideas?

try doing a restart / reset first
http://support.apple.com/kb/ht1430
if this doesn't work
You can try the step here in this link.
http://support.apple.com/kb/ht1808
when you're stuck on the apple logo, the operating iOS doesn't load so itunes could not detect the device

My iPhone 3Gs randomly shutting off at any given moment. I could be in the middle of a text, a call, or doing some games and it'll just shut off. Now here's the unique part. When I go to turn it back on, the apple loading screen pops up but it takes some

My iPhone 3Gs randomly shutting off at any given moment. I could be in the middle of a text, a call, or doing some games and it'll just shut off.
Now here's the unique part. When I go to turn it back on, the apple loading screen pops up but it takes somewhere from 3-5 minutes for it to boot up. Then the lock screen with the time and whatnot shows up. From this point on, my iPhone has a chance to shut itself back down and I have to repeat the process over and over again. Most of the time the lock screen flashes and then goes straight to black (shut down) but sometimes I can make it a few menus before it shuts itself down.
The only way to keep the iPhone on is to plug it into a charger of any sort. I'm fairly certain it isn't a battery charge issue because this happens at any % of power and sometimes my iPhone can use up all of its charge and not have this happen while other times I can be at 90-100% and it could randomly shut itself down. What can I do in this situation if some has some solution to this problem please let me know on [email protected] Thanks!

Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.

I figured out how to put photos onto the Apple TV Screen-Saver

I was having trouble using photos with the Apple TV screen saver.
I got as far as putting them into the photo stream, but some photos were crooked, with no way of editing them.
I called Apple, they didn't know what to do.
I am submitting this after calling Tech Support at Apple, wanting to give them the information...don't know if they really took it to heart. I figured this out myself with the help of my son.
I want to share it with others.
So, let me begin:
I texted my son, he had set it up once for me, but I deleted the file.
So he told me to edit the photos on my iPhone, in my photostream. Well there wasn't any to edit. The file was not there.
So going through my PC, I clicked on "My Computer"
I clicked onto "iCloud Photos"
I get what looks like the above photo. Click on "New photo stream"
You will then get this screen. In the "to" field, send it to yourself. And then name your file, click "next".
It will then give you this screen:
When all the photos load, click done.
THEN, go to your Apple TV.
Settings:
Click on "Screen Saver"
Click on "Photos"
Click on "iCloud Photos"
Click on the file you named on your PC.
Now you will find, like me on "previewing" that some pictures were not straight.
Go to your iPhone, click on your "Camera Roll"
Click on "Photo Stream"
Then you will see your file that you created for your screen saver.
Click onto your file, from there you can click on the crooked photo and click "Edit", it asks to save it to "Camera Roll". Click there.
What I did then was delete the crooked picture and at the bottom of this file within your "Photo Stream", go to the bottom of the photos, it will have a tile with a plus sign in it. Click on that to add from your "Camera Roll" the corrected picture.
Do this for every crooked photo.
ALL DONE!
When done, go to your "Camera Roll" and delete these photos.

This issue is resolved, through the generous advice of folks on this page.
See my reply to Apple (2nd gen.) photo shuffle. The Fix that I posted works for Apple 3 Gen, which was just purchased Dec. 27,2013.
Thanks to all

HT4623 after the ios 7.0 update my iphone 4s and ipad keep switching in between the home screen and the apple loading screen, can anybody help?

Can anybody help with the above?
i.e
both my iphone 4s and ipad switch in between the home screen and the apple loading screen
Many thanks

I would connect each device to a power source, and then reset them by holding the power button and the home button until they turn off.
If it keeps happening, I would put the devices in recovery mode and restore them with iTunes.
This article will help with that if needed:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808

Getting increasingly frequent system shutdown with appearance of the apple splash screen for several minutes then back to logon in the middle of using a variety of APPs or just walking on Safari.

Using an IPAD 2 running 5.0.1 is frequently shutting down in the middle of a variety of Apps and showing the Apple splash screen for several minutes. This happens occasionally at inopportune times. Once the splash screen clears it goes back to the logon screen and the App that was open is closed. Has anyone else encountered this? Is there a resolution?

RockHunter wrote:
This happens occasionally at inopportune times.
I don't think that there is ever a good time for this to occur.
What do you mean the Apple splash screen? You see the Apple logo on the screen?
It appears as though your apps are crashing. Have you tried quitting apps and restarting? Reset the iPad?
Quit all apps and restart. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

While updating, my I-phone froze with apple on screen. Hasn't moved, please help

While updating, my I-phone froze with apple on screen. Hasn't moved, please help

If it's frozen you may have to do a reset.
Hold down the home button (circle with a square in it) and the sleep/wave button (button on top) together until the phone restarts.
It may go into recovery mode, which means I hope you have a backup

When i plug in my ipod touch to charge it starts with the battery with the little bolt under it then it goes to the apple logo screen and after a while it flashes white and just shuts off and restarts the process. Whats wrong and how do i fix it?

when i plug in my ipod touch it goes to the battery witht he bolt under it the goes to the apple logo screen and after a while it will flash white like its trying to go to the lock screen but just restarts and restarts the process and keeps doing it. What should i do? Is there any way to fix it?

See if you missed anything here:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod nano 4th generation will not turn on when i rstart it it gets stuck on the apple icon screen what do i do

my iPod will not turn on when I charge it or restart it it just gets stuck on the apple icon screen what do I do to fix it

Hello crimsonflare,
Try this first:
Apple - Support - iPod Troubleshooting Assistant
If that does not work, use this:
Putting iPod into Disk Mode
and try to restore you ipod.
Hope this helps.
~Julian

PLEASE HELP 2/24/13 Brand new iPod Touch 5th Gen froze on set up and I tried to shut it down and it was on the apple logo screen for a long time and it shut down but now it won't turn on! PLEASE HELPPPPPP

DESPERATE PLEASE HELP So my mother got herself an iPod touch 5g for Christmas and barely asked me to set it up last night, (BRAND NEW NOT OPENED YET).. I set it up not plugged into iTunes (directly on iPod). I was setting up a new iTunes account for her (got passed Wi-fi set up and location services) and as I was doing that, it mysteriously froze somehow. So I held the home button and power button down simultaneously, which I thought would restart the iPod/shut it down.. so it did, and it was on the apple logo screen for a LONG TIME.. and when I checked after a long time, it was black. I tried to turn it on, charge, and plug it into itunes (iMac computer) and it won't turn on!!!!! PLEASE HELP

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod Touch 4G Stuck On Apple Logo Screen

So I just recently jail broke my iPod touch 4G and was using iFile to delete some default apps and stuff that was taking up space on my device. I only need to use the Music app, so all of the other default apps can be erased. I must have accidentally deleted something in regards to the music app because I am not able to transfer music onto the device using iTunes. I turned my iPod off then and turned it back on and this is where the major problem came in. It's stuck on the Apple Logo screen and will not boot back up or anything. I have tried putting it in DFU mode and doing every kind of reset or restore and none of that has worked. Now it doesn't even show up in iTunes. Unfortunately I don't remember every thing I deleted when using iFile, so I cannot provide much information regarding that. My iPod has worked perfectly fine until I jail broke it, which I probably shouldn't have even done but none the less if someone has any possible genius solution to my problem, I would appreciate you leaving a comment. Thanks.

See if yo missed anything here:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

What are the names of the flowers on Apple TV screen saver?

what are the names of the flowers on Apple TV screen saver?
I am looking for the the botanical names...
Would anyone know where to find the credits for the photos used on the flowers screen saver?
-carol8ne

You can stream from a Mac via itunes selection (iPhoto events or a folder) - it has 8GB of solid state temporary storage, but quite how things are cached/flushed from here is a bit of a mystery - you cannot say designate 2GB to hold photos or prioritise photos over other material.
Even rentals seem to flush if you've watched them and they haven't expired - relative fell asleep during a rental yesterday so i suggested she watched it today and it downloaded from scratch again, and the AppleTV hadn't had anything but music playing in the interim. Silly this really. There's a post on another section where someone used 17GB of their data allowance to watch a HD movie as it kept reloading!
Yes you can stream photos from iPod/iPad using Airplay, but to be honest i don't think ATV2 offers that much over ATV1 for photos (yet anyway), and in some ways it's inferior.
ATV2 is far more responsive/uses less power etc but I'm not convinced you get anything groundbeaking unless you have a lot of guests who could use it via Airplay from their iphones (and with ipads currently without cameras, photos would have to come from somewhere else in the first place).
Message was edited by: Alley_Cat

I dropped my iPhone 3G and now it won't past the apple logo screen

I was listening music this morning and I accidentally dropped my iPhone 3G and hit the floor, it turned off in
that moment, and I tried to turn it on and didn't work, when I got home I connected to the
computer with the USB cable and the apple logo screen showed up but after aprox. 15-20 seconds
turns off, and iTunes doesn't recognizes it, is there any solution or do I need to take it to repair?

Reset, hold both Home and Power buttons until the iPhone begins to restart, usually takes about 10 seconds of holding both buttons. If still problem, Restore iPhone, connect iPhone to computer with iTunes 10.7 or 11 open, hold both Home and Power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode. Click Restore button of iTunes. If still problem perform DFU Mode Restore of iPhone.

Single-User Mode Copying Files/System Does not Boot Past Apple Logo Screen

I have a Macbook 2.0GHZ, 2GB RAM, that recently tried to download a secuirty and keynot update. Following the download the system will no longer boot past the Apple Logo Screen with the spinning wheel. I do not have access to a OS disk yet or to a firewire cable either. I've have seen posts from others that describe how to use traget disk mode to reinstall the secuirty update manually and then they can boot their computer. Safe mode will not work. I did boot into single-user mode and run the disk utility there and it says my HD is OK. Since I do not have a firewire or an OS Disk, I am wondering if there is a way to copy those files i need to a USB pen stick then install them onto the computer via single-user mode, considering this is the only way I can boot and manipulate the machine at this time. If this is not possible please let me know so I can find a way to scrounge up a firewire cable or disk. Thank you in advance for any assistance.
Ted K

Thanks to Limnos and BDAqua I know you guys have helped others with these kind of problems from the other posts I read. I just want to list what I did exactly in case anyone wants to try to do this with a usb drive or does not have access to a boot disk or firewire cable.
1: Install security update on a pen drive
2: Boot in single user mode, CMD-S on startup
3: /sbin/mount -uw /
4: mkdir /Volumes/usb (usb can be any name, name of usb drive or anything you want)
5: ls /dev (you need to get the drive listing for the usb drive to mount it appropriately, it should be disk#s# but this is close to what the HD and Cd drives are listed as so you may need to list once before you put the usb stick in and once ater. I had issues inserting the usb drive in single-user mode and it would freeze up the root drive)
6: /sbin/mount_msdos /dev/disk1s1 /Volumes/usb (this mounts the usb drive, i had to use msdos because of how my usb drive was formatted, you may need to check your usb drive format, hfs is the apple format for usb drives but it did not work for me)
7: cp /Volumes/usb/SecUpd2009-001Intel.dmg (this copies the files from the usb drive to the root drivel, at this point you no longer need the usb drive)
8: hdiutil mount /SecUpd2009-001Intel.dmg (this mounts the disk image)
9: cd /Volumes/"Security Update 2009-001" (after i mounted the image this is how it appeared in the Volumes directory, you might need to do ls /Volumes to get the name, the quotes are important to get the whole file directory changed)
10: installer -pkg SecUpd2009-001Intel.pkg -target / (this installs the acutal update, i used the SecUpd2009-001Intel.pkg and it worked though I think you might be able to use "Security Update 2009-001" with quotes as well.)
11: reboot
i hope this helps anyone looking to do this. Thanks again to those who helpes and all the other posts that had information that helped me identify and then fix my issue! I still love my mac.

My 2011 IMac will not boot up past the White apple logo screen with the whirly circle

My 2011 IMac will not boot up past the White apple logo screen with the whirly circle. I have tried various commands but to no avail. does anybody have any advice?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

IMac G4 hangs at apple logo screen after 10.5.8 update

Hello, thanks for any help you can provide with this problem.
Machine is iMac G4 flat panel. Did an erase and install of Leopard over firewire from iMac G5. Immediately copied 10.5.8 combo update I'd downloaded earlier from the G5 and ran it on the G4. The update completed successfully, albeit slowly, and I clicked restart. After a long wait at blank desktop, machine rebooted on its own. It got as far as the Apple logo screen with spinner spinning, and then it hung. I didn't want to jump to conclusions that it was indeed frozen, so I let it sit there and spin for at least 2 hours. Even for an old G4 this seemed like a bit much, so I forced it to power off and tried again. Still hangs.
At this point I figure something went wrong with the update, so I did another erase and install of virgin Leopard over firewire from the same G5. Repeated update process. It once again completed successfully, I clicked restart, it paused, then rebooted on its own again. To my great dismay, it once again hung at the spinny spinner Apple logo screen.
Now, this is the fourth G4 machine I've done this on in the last week, and the other three are running normally. 1 was another iMac G4, the other 2 were eMac G4's.
Any suggestions?

Interestingly, I brought the G4 into work today and connected it to the G5 with FireWire and turned both on. For some reason (I'm not Mac Pro here, so this might be obvious to some of you) the G5 booted from the G4's HDD and the system started up just fine. I ran repair permissions on the G4's HDD and restarted it. It now boots up fine. Not sure if it was the repairing permissions that fixed it or booting the OS on a different machine. Either way, problem is resolved. Thanks for your input.
Edit: Fixed typo
Message was edited by: armiller76

Apple TV screen

Similar Messages

Maybe you are looking for