Apple TV settings won't change

I work at a book store and we have a current generation Apple TV connected to a Sony flat screen.  We have a slide show on the Apple TV that we loop during store hours, but as of late the show is stopped after 2 minutes by a flower screen-saver.  It all started when one of my coworkers streamed her personal iTunes library through the Apple TV because she didn't want to listen to classical music.  We have tried several times to turn the screen saver off or change it to the slideshow itself, but no matter what we do the flowers re-appear after 2 minutes.  We have not yet tried to reset or restore the Apple TV.
Any help would be appreciated.  Thank you in advance.

Thanks for the advice.  Our manager tried to resetting and restoring it, and it worked for awhile but then locked up again.  Turns out, the co-worker who was streaming her personal music and movie collection through the store's TV was changing the store account password to prevent anyone from turing off her music.  She now no longer works with us.

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