Apple You Need to Fix iCal/iSync in Leopard!

Hi,
What did Apple do to iCal in Leopard? They broke it somehow. I had hard drive failure in powerbook. Replaced Hard drive, did new install of Leopard. Then installed Palm desktop 4.2 (newest from site). Setup Palm Treo 650 conduit in isync. It will only sync the addresses, nothing in iCal. Either way is bad. From Treo to iCal, and iCal to Treo won't work. Everything IS setup correctly. I used to do this in Tiger with no problems. What did Apple do to Leopard? This needs to be corrected immediately! I do all my scheduling in iCal. It is useless to me if I can't sync it to the Treo to take with me.

You have no idea of what you are talking about, and your claims are entirely without merit. iCal was rewritten from the ground up for release with Mac OS X 10.5, and the synchronization component of it—in particular—does not work as intended or expected.
Virtually all mobile handsets and smartphones which worked under various releases of Mac OS X 10.4—with or without a plugin—continue to work under Mac OS X 10.5 and later. It is almost exclusively Palm devices which do not work as user would reasonably expect them to since the release of Mac OS X 10.5 and iCal 3.
iCal and iSync cannot simply be returned to their Mac OS X 10.4 counterparts: your inability to understand the complex nature of programming these applications and their frameworks apparently underlies your groundless assumptions and claims.
It silly to claim that these applications "…worked perfectly in and up to 10.4." Nothing could be further from the truth. By most reasonable measures, particularly with regard to Palm devices, these applications did not come close to working "perfectly," and many, many mobile handsets offer better interaction with the Address Book and iCal through iSync than does the iPhone through iTunes.

Similar Messages

Apple you need to fix this

Apple, I know you are here. I know this has been posted before, but I'm going to post this anyway. MAKE IT POSSIBLE TO PLAY MUSIC VIDEOS IN A PLAYLIST. This is ridiculous. I spent a lot of money on an Apple TV to entertain. It's stupid that I have to choose a video after every song, good lord.

Yes, please send your AppleTV enhancement request to the link Meg provided. Many of us would like to be able to play video playlists from start to finish but if we want this "fixed" we need to make certain that these requests go to the AppleTV product feedback page which is not the same as the Apple Discussions forums (which is where we are right here).

Ok so I am having issues with charging my iPad as well. So I took advice from this forum and yes, if you turn the brightness down my iPad charges. Thanks Apple I just went and spent money on a new charger I didn't need. Really you need to fix this issue.

Ok so I am having issues with charging my iPad as well. So I took advice from this forum and yes, if you turn the brightness down my iPad charges. Thanks Apple I just went and spent money on a new charger I didn't need. Really you need to fix this issue.

Wow. Okay...
I'll let the real veterans in this forum tackle your issues one after the other. But, I can tell you, all will be well.
My only comment would be re: your computer specs:
BJReis wrote:
. This may be due to somewhat older equipment:
GHz Intel Core Duo MacBook Pro with a 4GB memory computer with Ddr3 running OSX 10.8.4
To be completely honest, FCPX is a RAM hog. It just is. But, RAM is relatively cheap, and the pay-off is good.
4GB is right on the edge, IMHO. 16G is ideal.
I wish you luck, hang in there, and standby for more help.

APPLE, YOU NEED TO DO SOMETHING!!!

I've been trying to access my iTunes shopping cart for days now, with no luck. My network connection HAS NOT been reset, and I obviously am able to connect to the internet. All the fixes posted here have not worked, and they all seem to regard PC and Vista issues. APPLE, WHAT IS GOING ON?!?!

Guys: this is a user support forum. Voicing blanket complaints about Apple products here is a waste of your time, because it is very unlikely that anyone who works for Apple is actually going to read your posts.
What you need to do is go to this page and fill out the form at the bottom. Someone from Apple will contact you via email within 24 hours.
If you just wish to give Apple a piece of your mind, go here. They may or may not respond to your complaint, but it will be a much better use of your time, because someone from Apple will actually read it.

Smashed iPod Touch screen in UK... where do you go to if you need it fixed?

Where can you send an iPod touch in the UK, besides the Apple Store (which is about 80 miles away, the closest one).
For iPhones i know you can go to O2. Can you get it sent off from where you bought it (e.g. Argos?)
Thanks

You posted the following bellow in another question and then said you got it fixed. I am having the same problem. How did you fix it?
You said
Hi, this is the info of the Extreme:
-IP 192.168.0.2
-NAME Seagate FreeAgent 102D
I have tried the following advise at http://support.apple.com/kb/HT1331
"Windows XP and Vista
Note: With AirPort Base Station Update 2007-002 or later, AirPort Disk Agent has been renamed to AirPort Base Station Agent. If you have not installed this update yet, substitute AirPort Disk Agent for AirPort Base Station Agent in the steps below.
Mounting using AirPort Base Station Agent
1. Launch the AirPort Base Station Agent from C:
Program Files\AirPort\
2. Ensure that the task bar menu is enabled from AirPort Disks
3. Click the AirPort Base Station Agent icon in the Taskbar
4. Enter the user name and password
Mounting by mapping a Network Drive
1. Go to My Computer (Start > My Computer)
2. From the menu, pull down Tools and select "Map Network Drive"
3. Enter a drive letter that is not in use (for example, "Z")
4. Enter the path to the drive. This is formatted as: \\IPaddress\drivename (for example, \\10.0.1.1\mydrive)
Mounting using Server Connection
1. Select Start > Run and enter the IP address of the AirPort Extreme Base Station (802.11n). (by default
10.0.1.1)
2. When prompted, enter a username and password
3. A window will open containing folders for each hard drive connected to the AirPort Extreme Base Station (802.11n)"
I have tried this:
\\192.168.0.2\Seagate FreeAgent 102D
It says
Attempted to connect to \\192.168.0.2\Seagate FreeAgent 102D...
Then I am given a message of
"The mapped network drive could not be created because the following error has occured:
The Specified server cannot perform the requested operation."
Or that the drive is not working correctly.
If i just type "
192.168.0.2" in on its own it takes me to my own computer with my printers and public folder.
HELP?

Apple seriously needs to fix the review process

I know this has been discussed ad nauseam but I'm really frustrated about how reviews are handled by Apple.
I mean, what gives? Are they treating us like dirt because A) they don't care because devs are rushing to the iPhone platform or B) they are overwhelmed by submissions?
One of my apps has been in review for over 2 weeks (I know... some have been over a month so why am I complaining?) and there's no way to know when it's made available (if ever... Apple criteria's seem to change from day to day). 1 hour? 1 day? 1 week? 1 month? Who knows!
Every day my app stays "In Review", I'm losing money from potential sales. It would be nice to get at least an estimate of when your app will be reviewed. Or, at least Apple could tell us a bit more about the review process so we understand how it works and don't panic when apps don't get reviewed before several weeks.
It's sad because the iPhone platform is just terrific but what I dislike is the fact that once you send your app for review, you lose control over it. The App Store does have it's advantages, but I think it's getting sour and while launching a desktop app might be more demanding money-wize and marketing-wize, at least you keep control of your distribution and you can release your product when you see fit, at not have it standing in review forever without knowing when you'll see a return on your investment.
The lact of information is very unfortunate and I just hope that the answer to my first question in B).

Does anyone have a phone number to call? Hard to believe paying developers have nobody to call.
I don't mind waiting, but I sure as **** want to know if there is something in my app that they are waiting on ME for.
It wouldn't kill them to have each guy in the review phase check a single box to say what he has reviewed and then notify you by email.
Has anyone reading this been able to talk to anybody at Apple, just to make sure that they aren't waiting for something to be added to the upload or fixed in the binary?
I submitted 2 apps - the one on the 24th sailed through and has sold 150 copies.
The one on the 26th is still sitting in review.

APPLE - you have not fixed the WiFi issues

OK, I admit that wifi has improved, bit it's not fixed. WiFi still stalls on loading pages.
Yes it's faster, yes it is more reliable, but after a while, it does still stall. The same fix as before is anwork around, but it's not over yet. Not by a longshot.
My current work around is to forget the network and re-join it. I'm down to twice a day now, not every five minutes, but seeing as my laptop can connect for over a week with out re-booting, this is definitely an Ipad issue.
Come on apple, get your thumb back into the sunlight and fix it once and for all.

I think a distinction between a router dropping connection a an iPAD that cannot maintain connection needs to be drawn.
I have now taken 2 iPADS 3g back with exactly the same problem as in it cannot maintain a connection to the router from a distance of less than 20ft.
I have six different items connected to my router, they are a printer, a nokia phone, 2 laptops, 1 Netbook and for a shortime an iPAD as well as my home pc
NONE of the aforementioned items save for the iPAD have had connection problems to my 14 month old router.
I can connect to my router with the laptops and netbook from my back garden without any problem, the printer remains in the same place which is quite close to the router, the Nokia phone connects anywhere I choose to connect.
The Ipad can connect to my network 20ft from the router but cannot maintain a connection with it dropping out every couple of minutes and when it is connected it is very slow in loading pages. The netbook and the laptops and nokia from the same location report a good signal and upload/download times are fine...
I have changed channels on the router, I've reset and updated the Ipad and rememberd to mess with the brightness but still I cannot maintain a connection.
My router shows that it has been connected to broadband continuously for 5 weeks except when recently rebooting it as per the notion that it would help the iPAD reconnect.
Simply put the iPAD does not perform, it is wholly unreliable where it's wi-fi is concerned and I do not think the latest patch was anything more than a tickle of the signal indicator etc....
Neither do I think that routers should be reset with it changed from wep to wpa as suggested by others. My usual pc is an iMAC5, it has no connection problems, it talks to my router without any problems as do all my other items. There is nothing radical in the hardward used in an iPAD that requires a new router or even for an established router to be reset.

IPhone Rebate - Apple, you NEED a consistent policy!

I have been reading (sometimes skimming) this forum for the last few hours.
It is becoming very clear that Apple has been blind sided by this revolt. Did they think the kool-aid would make us turn a blind-eye to this blunder?
I digress ...
Some people are getting rebates, coupons, credits, etc. Others are not. Beyond the 14 day policy, some of the rebates seem completely arbitrary and out of 'luck'. This is not right.
Apple, do the right thing. You know the morning press is going to be all over this. The stock hit wasn't enough?

I agree with your observation re: consistency in the response. I was on hold with Apple Customer Service for about an hour or so. The Customer Service representative I spoke with asked for my iPhone serial #, confirmed my contact info and then advised me that I would need to contact the AT&T retail store (where the phone was bought) to request a refund or credit. Perhaps the AT&T retail store will provide some type of compensation (it's after hours in the East at this point). The mere fact that no one seems to have been prepared for the customer outrage is somewhat mind boggling to me.
I've read the various musings re: Apple's ability to price their products as they see fit, etc. I concur that Apple's responsibiility is to shareholders and not customers. However, Apple had carefully built a reputation as a company with a higher level of corporate responsibility. That perception has taken a significant hit here, at least for me.

Since upgrading to ios7, apps just say waiting and then get the app cannot be downloaded at this time message. We run a proxy server, devices running ios6 have no problems. Anyone know what the problem is? I think apple just needs to fix its new OS.

I work at a school running 10 iPads. We connect to the internet through a proxy server. Prior to iOS7 we had no issues, the devices still on iOS6 work perfectly.
All devices which have been upgraded to iOS7 cannot download apps. I can find the apps in the store, choose to download them, but the icon hangs for a while before returning the "app cannot be downloaded at this time message". Help.

I have this same exact issue. We have even put all apple servers as not even being filtered by proxy and it still wont download anything. Nor will it let us even log in or create a new acct in the app store. It seems its also not just app store related....as it won't even let you check for IOS updates when a proxy is entered.
If anyone has any ideas let us know!

You need to fix the "hangup" issue that firefox has. I close the browser, and 24 hrs later, it's STILL eating up all my processor time.. this IS an issue you need to have fixed.

I dual boot between Win XP Pro x64 and Win 7 Ultimate x64. I also have a 2nd pc running strictly XP Pro 32 bit, and it's the same problem. Close the browser, and everything else takes a long time to load, even the security screen for Win7. then it takes a few minutes for task manager to show up. Seriously, I love the browser any day of the week over Chrome or IE. Fix it. kinda hard to do much when the browser is eating 90%+ of the processor

I greatly appreciate the suggestions and the links.. I honestly looked earlier, but didn't find the ones you posted. My fault there. I have looked at them, and for all intents and purposes, I've already taken the steps they've suggested: disabled all plugins and extensions. Removed/uninstalled all plugins/extensions. Uninstalled and re-installed Firefox, no plugins or extensions.
The problem still occurs. This isn't a problem that just started occurring, but has been relatively consistent in appearing since, v3.1 ( i think? Been going on for quite awhile)
I'll continue to try and find just what is happening, but honestly.. I really do not believe the problem is my system.

Pre-ordered iPhone 6 on 12-Sep at the online HK Apple Store. Clearly stated pre-orders could be picked up on 16-Sep at an Apple store in HK. Order shows shipping in Oct. Apple, you need to keep your word!

I called the help desk, they said it was due to an error, and that the orders submitted on the 12th of Sep are for shipping (in Oct!) but orders that were put in today, are eligible for store pick up. This doesn't make sense, just simply do what you say on the site before a customer puts in their money! If it says store pick up, honor that! What is the point of having a pre-order if I am going to have to wait for it until October, when others can pick it up from the store because of incorrect communication on the Apple site?

Sorry for your frustration, but you are NOT addressing Apple here. This is a user to user forum and no one here is Apple, nor will Apple respond to you via this forum.

Do you need to open ical or reminders to get them to sync/update?

I have a iPad and a iPhone and when I create a new reminder or ical event on either device it does not automatically sync to the other without me launching that app on the other device.
For example I create a new reminder on my iPad for 8am tomorrow morning. I do not launch reminders on my iPhone so 8am the next morning comes and goes without reminding me of the thing I wanted to be reminded about.
Is there a setting that I am missing to get these updates to be pushed without my intervention? Just for clarity in my example above if I would have launched reminders on my iPhone I would have received the reminder I created on my iPad. I don't seem to have any problem with that.

Hi
Try this, turn firewall on on the linksys, turn UPnP on, turn mac's firewall on(dont add any extra ports) restart iChat.
Tony

You need to fix the crash with Adobe Flash in Firefox 4.0.1. 4.0 works just fine. 4.0.1 sucks.

When shutting down the computer unless I close Firefox first, Adobe Flash crashes, causes it to not respond, stops the shutdown sequence and I have to go back in to Windows force close the process and then shut down. It only happens in 4.0.1. It does not happen in 4.0 on both a laptop and a desktop.

Hi Nightside, I see Chris Campbell is checking on that extension issue for you.
On the Firefox browser resizing: Are you speaking of restore down as you would do with IE? I don't have Firefox, but I would think that would be the same.
Let me know so I'm sure we are discussing the same thing:-)
I'm on so many websites and forums and do remember seeing something about memory leak and it may have been with FF. I'd have to check to be sure.
Thanks,
eidnolb

Need Help Fixing Site for IE6

Hello.
I've been working on a CSS drop down menu for my website
which works fine in Internet Explorer 7 and all other modern
browsers. But I used Browsershots.org to have a look at the site in
IE6 and it was terrible. I am using Windows Vista so there is no
way of me getting IE 6 on this machine (MultipleIE's doesn't work).
So I need some help fixing for IE6. Page url is
http://runecentral.net/index.php
HTML Code and CSS Code;
First the list
<div class="menu">
<ul id="nav">
<li id="fi"><a href="
http://www.runecentral.net/">Home</a></li>
<li id="fi"><a href="
http://forum.runecentral.net/">Forums</a></li>
<li id="fi"><a href="
http://chat.runecentral.net/">Chat</a></li>
<li id="fi">Guides
<ul>
<li id="si"><a href="/skills.php">Skill
Guides</a></li>
<li id="si"><a href="/quests.php">Quest
Guides</a></li>
<li id="si"><a href="/minigames.php">Mini Game
Guides</a></li>
<li id="si"><a href="/guilds.php">Guild
Guides</a></li>
<li id="si"><a href="/cities.php">City
Guides</a></li>
<li id="si"><a
href="/monsterhunting.php">Monster Hunting
Guides</a></li>
<li id="si"><a href="/moneymaking.php">Money
Making Guides</a></li>
<li id="si"><a
href="/miscellaneous.php">Miscellaneous
Guides</a></li>
</ul>
</li>
<li id="fi">Databases
<ul>
<li id="si"><a href="/items.php">Item
Database</a></li>
<li id="si"><a href="/monsters.php">Monster
Database</a></li>
<li id="si"><a href="/npcs.php">NPC
Database</a></li>
<li id="si"><a href="/shops.php">Shop
Database</a></li>
</ul>
</li>
<li id="fi">Tools
<ul>
<li id="si"><a href="/skillcalcs.php">Skill
Calculators</a></li>
<li id="si"><a href="/skillplanners.php">Skill
Planners</a></li>
<li id="si"><a href="/maxhit.php">Max Hit
Calculator</a></li>
<li id="si"><a href="/combatcalc.php">Combat
Calculator</a></li>
</ul>
</li>
<li id="fi">Maps
<ul>
<li id="si"><a href="/worldmap.php">Official
World Map</a></li>
<li id="si"><a href="/dungeons.php">Dungeon
Maps</a></li>
</ul>
</li>
<li id="fi">Archives
<ul id="nav">
<li id="si"><a href="/newsarchive.php">News
Archive</a></li>
<li id="si"><a href="/pollarchive.php">Poll
Archive</a></li>
</ul>
</li>
<li id="fi"><a
href="/contact.php">Contact</a></li>
</ul>
</div>
Now the main CSS code
.menu ul, li {
margin: 0;
padding: 0;
list-style-type: none;
.menu {
text-align: center;
font-size: 14px;
height: 30px;
line-height: 30px;
.menu a {
text-decoration: none;
color: #FFFFFF;
ul#nav {
width: 100%;
height: 30px;
margin: 0 auto;
ul#nav li {
position: relative;
float: left;
#fi {
width: 75px;
height: 30px;
cursor: pointer;
#si {
width: 170px;
float: left;
height: 25px;
line-height: 25px;
border-right-width: 1px;
border-bottom-width: 1px;
border-left-width: 1px;
border-right-style: solid;
border-bottom-style: solid;
border-left-style: solid;
border-right-color: #000000;
border-bottom-color: #000000;
border-left-color: #000000;
background-color: red;
ul#nav li:hover {
background-color:#00FFCC;
ul#nav li ul {
display: none;
ul#nav li:hover ul {
display: inline;
float: left;
height: auto;
padding: 0;
margin: 0;
text-align: left;
ul#nav li:hover ul li {
display: block;
margin: 0;
padding: 0 0 0 5px;
height: 100%;
ul#nav li#fi a {
display: block;
height: 100%;
ul#nav li#fi:hover {
background-image: url(/img/fixedbar_over.png);
If you need any more code just check the page source.
I know this is quite a lot to ask but I am really stuck as I
cannot do it myself so any help would be greatly appreciated.
Many thanks and regards,
Perry Roper

However, if it's
http://www.runecentral.com/
then you need to fix some of
the 150 validation errors here:
http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fwww.runecentral.com%2F
Jo
"josie1one" <[email protected]> wrote in message
news:[email protected]...
>>
http://runecentral.net/index.php
> Appears to be a bad link
>
> --
> Jo
>
>
>
> "Perry|" <[email protected]> wrote in
message
> news:[email protected]...
>> Hello.
>>
>> I've been working on a CSS drop down menu for my
website which works fine
>> in
>> Internet Explorer 7 and all other modern browsers.
But I used
>> Browsershots.org
>> to have a look at the site in IE6 and it was
terrible. I am using Windows
>> Vista
>> so there is no way of me getting IE 6 on this
machine (MultipleIE's
>> doesn't
>> work). So I need some help fixing for IE6. Page url
is
>>
http://runecentral.net/index.php
HTML Code and CSS Code;
>>
>> First the list
>>
>> <div class="menu">
>> <ul id="nav">
>> <li id="fi"><a href="
http://www.runecentral.net/">Home</a></li>
>> <li id="fi"><a href="
http://forum.runecentral.net/">Forums</a></li>
>> <li id="fi"><a href="
http://chat.runecentral.net/">Chat</a></li>
>> <li id="fi">Guides
>>
>> <li id="si"><a href="/skills.php">Skill
Guides</a></li>
>> <li id="si"><a href="/quests.php">Quest
Guides</a></li>
>> <li id="si"><a
href="/minigames.php">Mini Game Guides</a></li>
>> <li id="si"><a href="/guilds.php">Guild
Guides</a></li>
>> <li id="si"><a href="/cities.php">City
Guides</a></li>
>> <li id="si"><a
href="/monsterhunting.php">Monster Hunting
>> Guides</a></li>
>> <li id="si"><a
href="/moneymaking.php">Money Making Guides</a></li>
>> <li id="si"><a
href="/miscellaneous.php">Miscellaneous
Guides</a></li>
>>
>> </li>
>> <li id="fi">Databases
>>
>> <li id="si"><a href="/items.php">Item
Database</a></li>
>> <li id="si"><a
href="/monsters.php">Monster Database</a></li>
>> <li id="si"><a href="/npcs.php">NPC
Database</a></li>
>> <li id="si"><a href="/shops.php">Shop
Database</a></li>
>>
>> </li>
>> <li id="fi">Tools
>>
>> <li id="si"><a
href="/skillcalcs.php">Skill Calculators</a></li>
>> <li id="si"><a
href="/skillplanners.php">Skill Planners</a></li>
>> <li id="si"><a href="/maxhit.php">Max
Hit Calculator</a></li>
>> <li id="si"><a
href="/combatcalc.php">Combat Calculator</a></li>
>>
>> </li>
>> <li id="fi">Maps
>>
>> <li id="si"><a
href="/worldmap.php">Official World Map</a></li>
>> <li id="si"><a
href="/dungeons.php">Dungeon Maps</a></li>
>>
>> </li>
>> <li id="fi">Archives
>> <ul id="nav">
>> <li id="si"><a
href="/newsarchive.php">News Archive</a></li>
>> <li id="si"><a
href="/pollarchive.php">Poll Archive</a></li>
>>
>> </li>
>> <li id="fi"><a
href="/contact.php">Contact</a></li>
>>
>> </div>
>>
>> Now the main CSS code
>>
>> .menu ul, li {
>> margin: 0;
>> padding: 0;
>> list-style-type: none;
>> }
>> .menu {
>> text-align: center;
>> font-size: 14px;
>> height: 30px;
>> line-height: 30px;
>> }
>> .menu a {
>> text-decoration: none;
>> color: #FFFFFF;
>> }
>> ul#nav {
>> width: 100%;
>> height: 30px;
>> margin: 0 auto;
>> }
>> ul#nav li {
>> position: relative;
>> float: left;
>> }
>> #fi {
>> width: 75px;
>> height: 30px;
>> cursor: pointer;
>> }
>> #si {
>> width: 170px;
>> float: left;
>> height: 25px;
>> line-height: 25px;
>> border-right-width: 1px;
>> border-bottom-width: 1px;
>> border-left-width: 1px;
>> border-right-style: solid;
>> border-bottom-style: solid;
>> border-left-style: solid;
>> border-right-color: #000000;
>> border-bottom-color: #000000;
>> border-left-color: #000000;
>> background-color: red;
>> }
>> ul#nav li:hover {
>> background-color:#00FFCC;
>> }
>> ul#nav li ul {
>> display: none;
>> }
>> ul#nav li:hover ul {
>> display: inline;
>> float: left;
>> height: auto;
>> padding: 0;
>> margin: 0;
>> text-align: left;
>> }
>> ul#nav li:hover ul li {
>> display: block;
>> margin: 0;
>> padding: 0 0 0 5px;
>> height: 100%;
>> }
>> ul#nav li#fi a {
>> display: block;
>> height: 100%;
>> }
>> ul#nav li#fi:hover {
>> background-image: url(/img/fixedbar_over.png);
>> }
>>
>> If you need any more code just check the page
source.
>>
>> I know this is quite a lot to ask but I am really
stuck as I cannot do it
>> myself so any help would be greatly appreciated.
>>
>> Many thanks and regards,
>>
>> Perry Roper
>>
>
>

How many problems do you need to have with a mac book pro to get it replaced i have had 6 problems and they say they have fixed everything and somthing new happends

how many problems do you need to have with a mac book pro to get it replaced i have had 6 problems and they say they have fixed everything and somthing new happends
I have had thehad the:
ram replaced
Battery
Audio
Trackpad
os operating system
fans
And they still won't replace the laptop for me worst buy ever but i have had a imac for 2 months and nothing at all wrong .

You could try calling Apple and ask for Customer Relations.
From Readers Digest-February, 2005
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
Good luck.

Apple You Need to Fix iCal/iSync in Leopard!

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