AppleTV wont stream rented movies

Since the recent update for the appleTV, i have been unable to stream rented itunes movies from my mac book pro to the appleTV2. All I get is that busy signal on the tv screen (the flower petal circle indicator). I only have this problem with rented movies. I can stream purchased movies with no problems.

I'm having a similar problem with my rented movies. I rented a movie from my iMac, and am trying to view it on my Apple TV, and I'm getting the error message that the content could not be loaded. I get the flower petal circle indicator, then the screen switches to what looks like the movie starting (the movie time indicator is now at the bottom of the screen), and then I get the error message.

Similar Messages

Streaming rented movies on ipad or Apple TV

Is it possible to stream rented movies after purchasing them? After sitting down with family I happily rented a movie from iTunes only to see that I have a 2h wait before we can watch it. I was surprised not to see it listed under purchased media. I didn't even realize that it was initially downloading. I frequently purchase SD episodes from my iPad or phone and access them from my Apple TV account. I am confused as to why I cannot do the same with a rented movie.

I appreciate the input. I gave iTunes another chance later that evening following the suggestions of others to use the Apple TV itself. Unfortunately the Apple TV does not always allow the rental of SD content which is usually cheaper and faster to download. I was still disappointed to see that even on the Apple TV the content did not stream and was required to download for more than an hour. The point of frustration is that rental content must be downloaded to any device at all. It is time consuming and unnecessary for something that is by definition temporary. It's not like it even has to be done that way. Many services allow streaming of rental content and even on iTunes if I were to purchase any of the same media it would be available to stream from any device on the same account. Some mentioned that they hate explaining that process. Apple used to be known for how intuitive its devices were. Known for anticipating new ways to use technology and the needs of its customers. It is ridiculous that there is a process to explain at all.

Streaming rented move wont show

Im so frustrated with my apple TV.
I rent a movie on my Macpro thinking I can stream it to my ATV.
I have a nice dinner, go to watch a movie on my ATV thinking it will stream to my
ATV and RENTED MOVIES doesnt even show up on my menu.
My mac is on.
My itunes is open.
My RENTED MOVIES is there in iTunes.
My ATV is there displayed on my iTunes.
No RENTED MOVIES are on my menu of my ATV - WHY?

...you cannot drag and drop the rental....
You can to an iPod touch or iPhone. I seem to recall doing it once with my ATV.
In any case, you can't just sync a rental movie that was purchased from iTunes on a computer to an ATV. If dragging and dropping doesn't work, the OP may have to right-click on the movie in iTunes and select the option to transfer it from the popup menu.

Why wont my rented movies move to my apple tv

I have a 1st gen Apple TV and I have three rented movies with 23 remaining days. I want to transfer them to the Apple TV and it wont do it.
I'm in the appleTV tab , rented movies, and I'm clicking the MOVE button, then the SYNC button at the bottom of the screen
I get the spinnign wheel for a moment then it all jumps back to the starting point and never moves the movies.
I have reset the apple tv, made sure the passwords are all up to date on all machines and it just wont work
HELP!

Have you rented in 1080p HD? AppleTV 1 does not support 1080p only SD and 720p.
AC

Streaming Rented Movies Error (Apple TV 2G)

Hi,
I just purchased the new apple tv but the problem is when i try to preview the movie or play rented movie, i always get this error message "An error occurred while loading this content".
I dont know what to do, i tried restarting the router or plugin the Apple tv direct to the Ethernet but still the same problem.
P.S The Apple TV is updated the latest version 4.2

i have had a few errors each one unique, one is the standard error loading content. the other errors are something about needing an hdmi cable umm got one lol.. and the other error is the authorization.. i find simply unplugging the apple tv and plugging it back in works.. i don't use my unit very often its a trail thing..so far im impressed with the quality but not overly impressed with the amount of errors i get its only like a month or three old. id love to see more streaming 1080p content i would drop digital cable if they supported the 1080p and had a few more networks that carried some of my favorite shows.. i have tried resetting it and that don't do much either so i dono *shrug*
anyway if someone ever finds a work around or a fix let me know because unplugging and plugging it back in gets a little friggin annoying but it works.. if you don't mind the hassle

I pod Video wont load rented movies

I downloaded "renteal movies from i tunes. once downloaded they wont copy to my ipod video. message states "it cannot be played on this i pod"??

Correct. Rental movies can be played on the Touch, iPhone, Classic, 3rd gen Nano, Apple TV and on your computer. The iPod with video (which, by the way is not the same thing as the iPod with color display, in which forum you've posted) can play purchased movies and television shows as well as video podcasts, just not rentals.

Rented movies on iTunes will not sync to AppleTV

When I try to transfer a rented movie to the AppleTv I get an error msg: "movie" was not copied to the Apple TV because it cannot be played on this Apple TV" All other files; music, pictures, TV shows, owned movies transfer without any problems?

bizie wrote:
Yes - when viewing the AppleTV in iTunes, I can the rented movie, click move, then Apply and it moves it back and gives me the error msg. I've had the ATV for ~2yrs... no issues until today?
just to confirm, is this a rental that was rented in itunes on your computer? or rented on the appletv?
reason i ask is that you said "when viewing the appletv in itunes".
rented movies made on the appletv cannot be moved anywhere. they are locked to the appletv.
only movies rented in itunes can be moved to other devices.
basic things to try first.
reboot the appletv
restart itunes PC/mac
make sure the appletv can access the internet.

Apple TV2 not playing rented movies

Hi folks,
Here's a problem which I've discovered since the latest software update for the appleTV:
I regularly rent movies via the iTunes store on my iPad2. Usually in standard def. I've had no trouble in the past viewing said videos on AppleTV - appearing in the top left of the Apple TV home screen under 'Purchased' or 'Rented' items.
On Sunday past, I rented a film in the same way only to find that the rental did not appear on my AppleTV - I even did the whole 'check for rentals' thing via settings, but to no avail. In the end, as I had friends round to watch the movie, I had to rent the movie a second time via my appleTV.
Phoned support last night who couldn't give me an explanation of why this might be, but did offer me a work-around - ie, play the movie on my iPad and send it via Airplay to my appleTV - I tried it last night while the guy from support was on the phone with me. It worked with a rented movie on my iPad 'Stander'. No problems. So, I went ahead and rented 'In Time' on my iPad, sent to to Airplay as before only to get the message on my iPad 'Not authorised to play this content on the selected monitor device'. However, the audio was playing via the AppleTV. Tried again this morning to find that now not only isn't the audio not playing via AppleTV but I'm getting the yellow exclamation mark triangle on screen with the message 'Not Authorised to play this content'.
There is nothing wrong with my hardware as far as I can tell. Everything else works as it should. This is a problem which has suddenly occured since the last firmware/software update for AppleTV.
Can someone offer me some help/explanation because Apple support both last night and today have been entirely useless. While not able to offer me an explanation, they did however try to sell me extended phone support, which was nice...
So yeah, if anyone else can offer me any help/suggestions, it'd be much appreciated!
d.

I don't recall rentals made on an iPad ever also being available on AppleTV direct - they're not supposed to be:
http://support.apple.com/kb/HT1657?viewlocale=en_US&locale=en_US
It's a long time since I rented on an iPad so that's not to say it never happened I just don't recall that you werer supposed to be able do to this.
Airplay however should work.
Funnily enough I tried Airplaying a movie my kids had started to watch on teh AppleTV2 yesterday and got audio only. This was from a local iTunes library so easy to do direct on the unit - I'd only tried Airplay as it should have continued from where they were watching rather than ahving to manually naviagte to there.
AC

TS3623 Playback issue on rented movies

1st gen AppleTv. On rented movies, I get a small black rectangle in the lower middle portion of the screen. This started happening about 2 months ago and seems to "come and go" . Any ideas on what is causing this?

The rules are that you have 30 days to start watching the movie. As soon as you begin watching the movie you have 24 hours to finish before the movie expires. During the 24 hour rental period you can watch the movie as many times as you want. You can transfer the movie to all current generation iPods and iPhone. The software update for the Apple TV allows you to rent movies from the device without the need for a computer so you would be better off renting it from the Apple TV then iTunes on your Mac. Hope this is helpful.

Can't play a rent movie by itunes on AppleTV.

I rent movies from itunes and everthing works on my iphone. I can watch the movie without problem. When I try to stream it from the iphone 4 to my appletv 2 by airplay - the movie appears for 3 seconds in the apple-tv-menue, but then it disapperas suddenly and I can't watch it. I have the newest software update.
I have the same problem also with bought movies - sometimes it works, sometimes not.
Help.

Welcome to the Apple Community.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.

When I rent a movie on Apple Tv it tells me I have 4hrs until i can play it. Can't I stream the movie?

When I rent a movie on Apple TV it tells me I have 4 hrs until I can play it...How can I stream the movie so I can watch it right away?

AppleTV has fixed size rental files. These will have a given bitrate of so many Mbps.
For HD the minimum recommended internet speed for near instant rentals is 6 Mbps.
If you have less than that then clearly a movie cannot play in real time - say you get 3 Mbps connection but film is 6 Mbps you only get half the data in 'real time' so can't play. They get around this by calculating how much of a rental needs to download to memory to the allow the remainder of the data to follow on. So for your rental after 4 hours enough of the stream will have 'downloaded' to allow you to start watching with the remaining data following on as you watch in real time.
I suspect you are getting under 2-3 Mbps or therabouts.
Your options are to get a faster connection or change settings to rent SD not HD - SD generally starts much quicker.
An annoying thing with AppleTV2 is that if you do something else while 'prebuffering' a chunk of the film, this chunk can be flushed from memory to do the other task eg stream local movie or view movie trailers.
I'm sure you've looked at streaming video on webpages in the past where it stops and starts all the time when your connection is slow. This is what would happen to your rental if AppleTV tried to play it on a slow connection - it would kep stopping and starting.
Netflix on the other hand apparently adjusts quality (and hence bitrate) downwards with slower connections so they seem to work quicker.

RENTED MOVIES STREAMING TO APPLE TV

I rented a movie on my IMAC which is streaming to my husbands Apple TV via broadband. The Apple TV is synced with my husbands ITunes Library. All of my library appears on the Apple TV menu; however the rented movie does not appear. When I click on "Devices" in my Itunes and click on "Apple TV" I have a "summary" tab and a "Photos" tab, but NO "Movies" tab. Does anyone have any thoughts on this?

Rented movies can only exist in one place at a time due to digital right management - this is to stop you say putting a copy on a TV, iPod, iPhone simultaneously.
iTunes should have a new tab for rented movies that lets you transfer the rental tyo one of these devices.
Are you talking about a single iTunes library with a single store account? If so the movie should be able to transfer to AppleTV (and back again) via iTunes provided it's set up as a sync library.
If iTunes is a Shared library you only see the summary and Photo tabs, and content won't be seen on AppleTV when computer is off or iTunes closed down.
AC

Rented movie not playing. I have 81Mbps Internet and can stream anything else HD. it's not WiFi either because signal strength is full and I can view anything other than rented movies on apple TV unit. it charges me for renting but doesn't play

Rented "Gone Girl" on apple tv. It charges me, but will not play for more than 4 seconds at a time. I have exercised every step of apple's troubleshooting and nothing fixes the problem. I have a very strong, steady 81 Mbps Internet connection speed and can stream any other HD through the apple tv except for this rented movie. This is not the first time this has happened either. I just gave apple $6 for free and am currently watching the movie streaming through my cable provider's on demand channel with ease. Oh yeah, and when I seek apple support for the issue, apple wants $2 just to contact someone! Give me my money back please and I will never attempt to use your poor tv service again.

The limitation of approximately 200 titles has been discussed before, we can't be sure whether it will be something that gets fixed or not. I'm not really sure what your other issues are, if I use search instead of lists, I find whatever I want and am able to rent or purchase subject to those options being available for that particular title.

My rented movie stops at a certain spot in the movie, and wont ever play again. WHY

Whenever i try to play 21 Jump Street as a rented movie it stops at 8:16 and wont play again. Restarting itunes doesnt help.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I am getting the following error during the play of a rented movie from my MacBook that i am trying to watch on AppleTV Could not play the rental "A Thousand Words" because it is authorized to play on another computer or device." any ideas?

I am getting the following error during the play of a rented movie from my MacBook that i am trying to watch on AppleTV Could not play the rental “A Thousand Words” because it is authorized to play on another computer or device." any ideas?

Rentals can only play on one device/computer at a time. Have you tried to play on the computer and still have that window open?
Have you transferred the rental to iPod/iPhone or iPad to watch?
If it won't play anywhere contact iTunes support at:
expresslane.apple.com
AC

AppleTV wont stream rented movies

Similar Messages

Maybe you are looking for