Appliance order

to whom it may concern-
My wife and I purchased three new appliance on July 1 from the Best Buy store in Prescott, Arizona. We ordered a new oven/stove, dishwasher and over-head microwave (order #{Removed per Forum Guidelines}). Just shy of three weeks after our purchase, On Monday afternoon, I received an email from BB stating that you have rescheduled my appointment date to Wednesday.
I discovered the email around 4:30 p.m. that day and called the customer service line, who then told me someone from the store would call, which they did about 45 minutes later.
Needless to say, I'm dissappointed to receive this note. It's tough not having a stove/oven to cook meals for my family as we're using countertop appliances including an electric skillet and electric "Griddler" and the barbeque on the back patio to prepare meals.
Beyond that I find it troubling that someone at Best Buy seems to have bumped my delivery date on a whim and the fact that the delivery date was pushed back without a phone message or sentence in the Monday email explaining the reason for the date change.
Once we spoke with the Best Buy employee, we were told our delivery was delayed because the third-party installer was over-booked and didn't have anyone available to do some/all of the install. This brings up another troubling issue in that why is the third party installer having scheduling issues for an install order placed weeks ago? Our family spent what we feel is a lot of money on these new appliances and now It's starting to cause scheduling issues for us because my wife is a teacher who needs the time her classroom to prepare for the new school year that begins shortly.
Please advise.

Hi jason319,
I truly am sorry for any frustration, or disappointment, us rescheduling this appointment has caused you. There are occasionally unforeseen circumstances that require us to reschedule appointments. It does seem reasonable that we would let you know why, and I’m not sure why this wasn’t communicated to you.
I don’t see any notes in your work order indicating why the appointment was rescheduled, but I do see that the installation company requested the new date. There really could be a number of legitimate reasons why they needed to reschedule. I do see the appliances are scheduled to be delivered and installed today. What would you specifically need from me?
Thanks for posting,
Allan|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

Buying Appliances from BB has been the worst experience EVER

Bought three applances from two different stores, a dishwasher from the King of Prussia, PA and the two others from Plymouth Meeting PA.
So in order...
1. Organize the same delivery date of May 30, about a week after I purchased it.
2. Get a call the day before saying to be available between 3-5pm. Great.
3. Get a call at about 12:30pm. I was out. I was told my dishwasher delivery was attempted. Other appliances ordered were delivered as scheduled.
4. Spend about two hours on the phone on Saturday trying to get the dishwasher on Tuesday. I never got a confirmation call on Monday night.
5. Spend about another hour trying to get the confirmation. It turns out it was not scheduled and the soonest it will be delivered is Wednesday.
How can an organization be so dysfunctional? What does it take to get the dishwasher delivered? It's absolutely insane. I can't believe how stressful and frustrating this has been.
It already cost BB the 128gb iPhone 6 I bought from the Apple Store on Saturday. It's also costing another $2000 in other appliances I plan on buying this week.
I will never go into another BB as long as I live. I will make sure that anyone else I'm related to does not go into one, either.

Hello phillybc,
While unforeseen complications can cause unexpected delays, it seems something went wrong at every turn with your appliance delivery date. Misinformation and multiple missed appointments would frustrate me too, and I can only imagine this frustration turned into aggravation with the poor service you describe from our technicians and scheduling agents. I’m sorry for any inconvenience this may have caused.
After pulling up your account using the email address attached to your forum profile to see how I may help, it appears your concerns have reached Charlie from our executive support team, and he is currently researching your case. I’ve let him know that you’re looking for an update, and he should be in contact with you shortly to help figure this out.
Thank you for your continued patience,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

JPublisher problem - SQLJ Team please respond

I'm trying to use JPublisher to generate code for a PL/SQL package that contains functions with a REF CURSOR type return value. The REF CURSOR is declared in the package spec as a TYPE, NOT strongly typed.
(defined as:
TYPE qry_results IS REF CURSOR;
For some reason, JPublisher will generated classes for my object types used in the package, but it will not generated the java class for the package itself.
If I change the type of these functions, they generate.
The only mention of REF CURSORs I see in the JPub docs is no support for STRONGLY TYPED ones. Mine aren't, yet they don't get generated.
Is this supposed to work?? Or does JPub have NO support for REF CURSOR return values in a packaged function?
Thanks
David
null

I retried this using the command line, as well as JDeveloper 3.1.1.2. It does not work.
Here are the specs:
Windows 2000
JDK 1.2.2
Oracle 8.1.6
JDBC & SQLJ 8.1.6 (comes with Oracle 8.1.6)
The package looks like this:
CREATE OR REPLACE PACKAGE qry IS
TYPE qry_results IS REF CURSOR;
FUNCTION get_all_appliances RETURN qry_results;
END qry;
Body looks like this:
CREATE OR REPLACE PACKAGE BODY qry IS
FUNCTION get_all_appliances RETURN qry_results IS
results qry_results;
BEGIN
OPEN results FOR
SELECT app_id, usr_app_name
FROM appliances
ORDER BY usr_app_name;
RETURN results;
END get_all_appliances;
END qry;
JPublisher does its thing, but it DOES NOT produce any output. It doesn't give any errors or anything, but it doesn't give any output files either.
I figure it must not be able to construct a SQL/J iterator? I don't know what's going on.
Please let me know if this is supposed to work or not? Is there anything in my code that should be changed to get it to work? Do I need to strongly type the REF CURSOR? The Jpub docs say it doesn't support strongly typed REF CURSORs.
Please advise, thanks in advance! Also please define whether this is unsupported or a bug.
David
null

SetCustomDatum performance SQLJ team please respond

I am facing performance overhead when using Jpub generated
classes for the object types.
I am using 817 jdbc and jpub but my database is 816. I have seen
that following statements each take around 2-3 seconds to
execute. Is there any communication between driver and database
to resolve the object type ?
I have found some posting regarding this but no solution. has
anyone here faced this problem ?
Please help.
cCallableStatement =
(OracleCallableStatement)m_cConnection.prepareCall("{call
list_unsync_appts_array(?,?,?,?,?,?,?,?)}");
((OracleCallableStatement)cCallableStatement).setCustomDatum
(1,ct_number_arr);
cCallableStatement.registerOutParameter
(2,OracleTypes.ARRAY,"T_EVENT_SUMMARY_ARR");
cCallableStatement.registerOutParameter
(3,OracleTypes.ARRAY,"T_EVENT_DETAIL_ARR");
cCallableStatement.registerOutParameter
(4,OracleTypes.ARRAY,"T_EVENT_SUMMARY_ARR");
cCallableStatement.registerOutParameter
(5,OracleTypes.ARRAY,"T_EVENT_DETAIL_ARR");
cCallableStatement.registerOutParameter
(6,OracleTypes.ARRAY,"T_EVENT_SUMMARY_ARR");
cCallableStatement.registerOutParameter
(7,OracleTypes.ARRAY,"T_ATTENDEE_EMAIL_ARR");
cCallableStatement.registerOutParameter
(8,OracleTypes.ARRAY,"T_ATTENDEE_EMAIL_ARR");
cCallableStatement.execute();

I retried this using the command line, as well as JDeveloper 3.1.1.2. It does not work.
Here are the specs:
Windows 2000
JDK 1.2.2
Oracle 8.1.6
JDBC & SQLJ 8.1.6 (comes with Oracle 8.1.6)
The package looks like this:
CREATE OR REPLACE PACKAGE qry IS
TYPE qry_results IS REF CURSOR;
FUNCTION get_all_appliances RETURN qry_results;
END qry;
Body looks like this:
CREATE OR REPLACE PACKAGE BODY qry IS
FUNCTION get_all_appliances RETURN qry_results IS
results qry_results;
BEGIN
OPEN results FOR
SELECT app_id, usr_app_name
FROM appliances
ORDER BY usr_app_name;
RETURN results;
END get_all_appliances;
END qry;
JPublisher does its thing, but it DOES NOT produce any output. It doesn't give any errors or anything, but it doesn't give any output files either.
I figure it must not be able to construct a SQL/J iterator? I don't know what's going on.
Please let me know if this is supposed to work or not? Is there anything in my code that should be changed to get it to work? Do I need to strongly type the REF CURSOR? The Jpub docs say it doesn't support strongly typed REF CURSORs.
Please advise, thanks in advance! Also please define whether this is unsupported or a bug.
David
null

Large Deployment Upgrade Checklist

Short checklist to upgrade a large deployment (Maybe it helps somebody to avoid trouble.)
@Filr 1.0.1
Shutdown
@Search 1.0.1
Shutdown
@SQL 1.0.1
Shutdown
create new disc and attach as SCSI 2:0 for backup
Power on
copy mysqlbackup.zip
unzip and run mysqlbackup
Shutdown
Deploy the new OVFs (can be done at the same time)
SQL 1.1
Search 1.1
Filr 1.1
@SQL 1.1
Copy VASTORAGE-Disc from SQL_1.0.1 to SQL_1.1 and attach as SCSI 1:0
Create new disc for VAR (Logs) with SCSI 2:0
Copy backup-disc from SQL_1.0.1 to SQL_1.1 and attach as SCSI 3:0
Adjust CPU/memory/swap/etc to your demands
Power on
Do the upgrade and wait until it is finished
Check if all services are running (@:9443)
IMPORTANT: Create the same User and password for Filr-database access you had before (it ist NOT migrated!!!) in phpMyAdmin (@:9443)
recommended: install vmware-tools
@Search 1.1
Copy VASTORAGE-Disc from Search_1.0.1 to Search_1.1 and attach as SCSI 1:0
Create new disc for VAR (Logs) with SCSI 2:0
Adjust CPU/memory/swap/etc to your demands
Power on
Do the upgrade and wait until it is finished
Check if all services are running (@:9443)
recommended: install vmware-tools
@Filr 1.1
Copy VASTORAGE-Disc from Filr_1.0.1 to Filr_1.1 and attach as SCSI 1:0
Create new disc for VAR (Logs) with SCSI 2:0
Adjust CPU/memory/swap/etc to your demands
double check if you have created the database user (@SQL 1.1 Step 8)
Power on
Do the upgrade and wait until it is finished
Check if all services are running (@:9443)
Adjust the settings for your networkservers (Windows/Netware etc) (@:8443)
Reindex all folders (@:8443)
recommended: install vmware-tools
Your done!
Optional (housekeeping):
Shutdown all appliances (Order: 1.Filr, 2.Search, 3.SQL) and delete the backup-disc @SQL_1.1
Power on again (Order: 1.SQL, 2.Search, 3.Filr)
Delete the old 1.0.1 versions

Great info, thx for posting!
Thomas

Ironport / ESA licensing

Hello,
I have a question on Email Seucirty Appliances ordering. Let say I want an ESA C370 with inbound checking with Anispam, Antivirus and Outbreak Filters. But for Antivirus I need McAfee, not Sophos. So what I should order? The appliance itself then ESA-ESI-1Y-S3, then ESA-ESI-LIC= bundle and only then ESA-MFE-LIC= for McAfee? Or I can drop ESA-ESI-LIC= and put directly McAfee license? But in that case how to add Antispam and Otbreak filter?
To prephrase the question. Is it possible to remove separate features within a software bundle and then add separate from a-la-carte offerings?
Thanks!

Hello Hand Shake,
while I am not familiar with each bundle we offer, you can definitely decide whenever to purchase Sophos or McAfee (or both) for antivirus scanning. There is no impact on Antispam or VOF by this, as these are different engines which also can be licensed separately.
Hope that helps,
Andreas

Best Buy Appliance Delivery Not Doing What They Said They Would Do. Order Cancelled.

I recently purchased a refrigerator from bestbuy.com and chose the option to have it delivered on Tuesday the second of December (today). I received an order confirmation e-mail from best buy on the day of purchase (November 28) which stated the following (taken directly from the e-mail):
The scheduled appointment date of your item(s) below is Tuesday, December 2, 2014
We'll call you by 9PM the night before your appointment with an estimated arrival time window at the phone number(s) you provided at the time of purchase (with either live or pre-recorded calls).
Thank you for shopping with us.
Sincerely,
Karalyn Sartor
Vice President Customer Care
Yesterday, on Monday the 1st of December, I got a knock on the door from the Best Buy delivery team. They had my refrigerator and were here to deliver it. I was not ready for them to deliver the refrigerator at that time, at all, as I was not expecting it. I asked the driver to please deliver it on the scheduled date. The change in scheduling happened without a postive notification.
I checked afterward and saw that their was en e-mail sent during the evening of November 30 informing me that the refrigerator would be delivered on Monday the 1st. This e-mail was in my spam folder and I did not see it. I did not expect it either as I was under the impression that I would be called by phone prior to delivery (as stated in the original purchase confirmation e-mail). So some mistake/change in scheduling happened. Not a big deal to me.
Thirty minutes ago I called the 1-888 number mentioned in the e-mail to inquire about what time I could expect my refrigerator to be delivered. I was told it was rescheduled for December 20th, which is not acceptable to me.
I was told the earliest delivery date that they could honor would be for monday the 8th of December. That is unacceptable to me as well. I was advised I had no other options for delivery other than to receive it on the 8th of December, 6 days after the aggreed upon delivery date.
In the end I cancelled the order. As a customer I do not like to be treated this way (to be told one thing at first (delivery date and that I would be called by phone), to have that one thing change, and to not be told in a *reasonable* manner that the one thing had changed.
Best Buy customer service, If you would like to contact me you have my e-mail address. You also have my correct phone number for calling me, which your system verified when it looked up my order by phone. Until then, please consider me an unsatisfied customer that will look very closely at other buying options for all my future appliance and home electronics needs.
Thank You.
P.S. - The person I spoke to on the phone to inquire about and cancel my order was very courteous and professional.

To Whom It May Concern,
I posted earlier regarding a refrigerator delivery problem. http://forums.bestbuy.com/t5/Delivery-Installation/Best-Buy-Appliance-Delivery-Not-Doing-What-They-S...
I've since read a few of the other posts and think I see some common issues that many others have been having:
1. Not calling the customer. We (customers) expect someone will call us the day before a scheduled delivery date to confirm the item is being delivered and approximately what time to expect it. The confirmation e-mail you send even states that this will happen.
2. Not notifying the customer regarding changes. We (customers) expect someone will notify us if delivery dates are changed. This is especially important if the delivery date has been moved forward, as in my case. My particular problem would have been avoided entirely if someone from Best Buy would have notified me that the refrigerator I ordered would arrive one day ahead of schedule. An e-mail is not a good enough notification when you move the shipping date forward. How do you even know I have read/received it and will be home?
3. Not working with the customer. I've read a few forum posts where some mistake has happened, and now shipping is delayed by a signifcant amount of time (a week or more). If you (Best Buy) had some better way of working with whoever does your delivery for you, things would be better.
In my example the original delivery date was for today (Dec 2nd). You decided to deliver a day early on the 1st without making sure I knew you were coming on a differnet day than scheduled. So I wasn't ready. At this point I believe you (Best Buy) should have tried to correct this by rescheduling the delivery so that it happened on the original delivery date, December 2nd. You could have also arranged to deliver it later that same day, I would have been ok with that and had time to make things ready. Instead the delivery got rescheduled for the 20th of December by the system, and your customer service could only move it up to December 8. In a situation like this I think it would be better if you worked more with the customer (pay a driver an hour or two of overtime to get the goods delivered on the day you said you would or delay someone else who placed their order after I placed mine). Instead I was given one and only option, delivery on December 8.
In the end I took the other option, cancelling my order. You have lost my business on this sale and I now have a lower opinion of Best Buy as a company and a brand than I did before. This could have been avoided if you did any of the above three things.
Thank you for your time.

WLC, WCS. Location Appliance upgrade order

Folks -
I am about to upgrade my system from 4.1 code to 4.2 code. I am wondering if it's possible to have the WCS and 2700 Location Appliance upgraded to 4.2 d-cubed revs first while still running Concannon WLC code 4.1.185? I am hoping to be able to upgrade WCS/2700 several days before doing all of my controllers.
So in summary, will the following combo work? WCS-4.2.97, 2700-3.1.38.0, WLCs-4.1.185.

Hi Charles,
Yes, this would be the supported method :)
Upgrading to a New Software Release
The Cisco WCS release must be the same or more recent than the controller software release. **Upgrade the Cisco WCS first to prevent any unexpected problems. Cisco WCS supports database upgrades only from the following official Cisco WCS releases:
â¢4.0.66.0
â¢4.0.81.0
â¢4.0.87.0
â¢4.0.96.0
â¢4.0.97.0
â¢4.0.100.0
â¢4.1.83.0
â¢4.1.91.0
â¢4.2.62.0
â¢4.2.62.11
â¢4.2.81.0
Wireless LAN Controller Requirements
Cisco WCS 4.2.97.0 supports management of the following wireless LAN controllers:
â¢4.0.155
â¢4.0.179.8
â¢4.0.179.11
â¢4.0.206.0
â¢4.0.216.0
â¢4.1.171.0
â¢4.1.185.0
â¢4.2.61.0
â¢4.2.99.0
â¢4.2.112.0
â¢4.2.130.0
â¢4.2.172.0
http://www.cisco.com/en/US/docs/wireless/wcs/release/notes/WCS4_2MR2.html#wp69815
Hope this helps!
Rob

Awful Experience with Delivery and Installation of Appliances from BBY

I went to the Best But in College Park, MD on 02 March 2015 with the intention of buying an appliance suite (refrigerator, range, and dish washer). A sales associated assisted me promptly upon entering the store, and I let him know what I needed to purchase and that I would need delivery, installation, and haul away for all three items. He stated that the delivery, installation, and haul away was included with the price of all three items, and we scheduled my initial delivery date for 13 March 2015.
The evening before my delivery, 12 March 2015, I got a call from the Geek Squad giving me a three hour window they would be there to deliver and install my items. In going over the order with the representative I asked if the same crew dropping off the appliances would be installing the plumbing for the dishwasher. Contrary to what I was told in the store at the time of purchase, the representative on the phone notified me that a dishwasher installation was not sold to me and the following day the only thing the crew would be doing is dropping off the dishwasher. She then instructed me to call the store to see if there was any adjustments that could be made that would not change my delivery date the following day.
So, I call the store and explain what is going on to the representative in customer service. He instructs me that he cannot add the installation on to the order for the next day because the route has already been made and the warehouse told him its too late to change. So, instead he, in conjunction with his manager, said he can add the dishwasher install for a later date that I was available, but the delivery of the range and the refrigerator would remain for the following date. After about 45 minutes we work through the kinks and he lets me know he will call me back the following day to give me a solidified date and time that the dishwasher can be installed.
So, the following day comes and the time frame for my delivery and installation of the range and refrigerator comes and goes without hearing a word from Best But or the Geek Squad. So, I call customer service and the rep I'm speaking with lets me know that whatever the in-store rep did over the phone the following night put the entire order into reschedule and nothing would be delivered to me that day. Imagine my frustration because I've taken off from work to take possession of appliances that AREN'T GOING TO SHOW UP. Immediately, I hang up with customer service and go into the store where I originally purchased the appliances. I was told it did in fact get pushed into reschedule and my only option was to reschedule the delivery AGAIN. After working with both the rep and the General Manager in-store I was able to get the delivery rescheduled for 23 March 2015 with the dishwasher installation added to the order for free since it was an error caused by a Best Buy employee.
On 21 March 2015, I got the calls from the automated system giving me my three hour window the installers would be there on the 23rd of March to install my items. On 23 March 2015, the crew with the refrigerator and the range showed up first. They asked me to come to the truck upon arrival because there was some issue with the refrigerator and they wanted me to see it before they unloaded it and brought it up to my home. The refrigerator of course shows up badly dented on the door, so I refuse it because I haven't gone through all of this to take possession of a damaged product. The delivery man let me know that if I did take possession of it, they would offer me some discounts because it was damaged. I said no thanks and he called customer service for me to speak with a woman at the warehouse about the damaged product. The woman at the warehouse said she was going to check their inventory and call me back within a few moments to reschedule a new unit to be sent out. They install the range without an issue. Next, the dishwasher team shows up and that goes off without a hitch. Of course, I didn't hear back from anyone at the warehouse at all that evening to reschedule the delivery of a new refrigerator.
All in all, this has been a HORRIBLE experience with Best Buy. As a loyal Elite Status Rewards Zone customer and a former employee of the Best Buy in College Park, MD, I can say after this appliance experience, Best But has lost a lifelong customer. The level of customer service I received was sub-par and their attempts to correct an issue that started with their employee giving me improper information about installation being included in the price of all the appliances made the situation worse. I ended up returning the refrigerator because I refuse to wait any longer or go through anymore drama in order to take possession of something I paid for twenty days ago and can't receive because of Best Buy's inability to get their act together. I ended up purchasing a refrigerator from Sears immediately after cancelling my order for the one from Best Buy and it was delivered next day and damage free.

Hello canbro34,
The purchase and delivery of new appliances should be exciting and fun and not result in the kinds of tribulations that you describe. Our representatives should ensure that you have everything you need for a successful delivery and installation and I was surprised to read that the did not. I apologize for your having to cope with this frustrating experience.
I was gratified to read that the store's general manager was able to work with you to help assuage some of the problems that were created. It was regrettable that the refrigerator arrived damaged, but I was happy to hear that the delivery and installation of the other appliances went smoothly.
Although I understand your reasons, I was dismayed to read that you elected to purchase your refrigerator from a competitor and that this experience may influence your future shopping destination. It is my hope that you will give Best Buy another chance one day soon.
Please know that I am sincerely grateful that you took the time to share your experience with us.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

How to load a config from one appliance and publish it to both

Hi,
We're using AsyncOS7.5 on two WebAppliances S360 with a
Configuration Master 7.5 (M160).
I used one of both appliances to implement URL Filtering and now I'd like to transfer
this coniguration to the the master in order to publish it to both appliances.
As I could see it doesn't appear to be possible to load the config from one
specific appliance.
How can I do that the best?
Any hints?
Thanks
Jannis

Jannis,
You can import the config file from the WSA which URL filtering has been configured to the M160 in Configuration Master 7.5. This will wipe out the current configuration master 7.5 stored in the M160, and you can then publish the same config to the other WSA.
Check the online help for section "Initializing and Importing Configuration Masters"
Hope this helps.
- donny

How to find out who released an encrypted email in ironport? C160 Appliance

Hello,
We have quite a few users who can release emails. We need to find out who released an encrypted email. When we track the encrypted message through message tracking it shows it was manually released but no credentials are provided. I checked the help command for any useful commands when I ssh'd but nothing seemed useful. Last, findevent, nothing showed who released it.
Does anyone have any ideas?

You will need to use 'grep' from the CLI of your appliance(s) in order to view the mail_logs and gui_logs. Use "released" in the mail_logs to get the timeframe of when the mails in question were released. (You may need to verifiy the MID for the mails in order to verify the particular ones in question.)
Enter the regular expression to grep.
[]> released
Then use 'grep' again to search the timeframe in gui_logs. This should display who carried out the action, or what userID they were logged in with --- showing "user:<userID>" in the log line.
I hope this helps!
-Robert
(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)

Accounting for discounts given at the order entry level

Hi,
I'm Anil Wadhwa and I'm working for Amtrex Hitachi Appliances Ltd., Ahmedabad, India. we have implemented Oracle applications 11i and I'm part of the Order to Cash cycle specifically handling the OM Module.
Initially I had the problem of using the discount feature available in Oracle Advanced Pricing and now I have got the solution for the problem.The problem I was trying to explore a feature whereby I was setting up a qualifier where I'm defining the Customer Class as 'DLR' which would be eligible for discount say @10%.
I subsequently set up a modifier where I defined a modifier type discount @10% and attached it with predefined qualifier at both the header and line level.
When I was trying the order entry the price which was defaulting from the attached price list was not getting reduced by 10%.
Now this problem has been solved by giving a request from the 'Oracle Pricing Manager' called as Build Sourcing Rule.
Now I want to know is there any way of accounting the discount given.
Say my list price is 100 and i have given a discount of 10% and my selling price becomes 90.
Then
Debit Credit
Customer 90 Sales account 100
Discount 10
How should I do the setup for discount and make sure that when the modifier gets applied whatever is the discount goes into the appropriate accounting setup.
I will be obliged if somebody can guide me on this issue.
Thanks & Regards,
Anil Wadhwa
[email protected]

Anil,
have you used any algorithms for ariving at discounts?
Thanks
AGK

How can we tell the client that use process order or production order (proc

Dear guru,
My question on what reason we can tell the client that u have to use process order or production order .
On what scenario we suggest client that use process order or production order

Hi,
Process manufacturing is primarily designed for the chemical, pharmaceutical, food and beverage industries as well as the batch-oriented electronics industry
Discrete manufacturing is u201Cthe production of distinct items such as automobiles, appliances, or computers,u201D whereas process manufacturing covers u201Cproduction that adds value by mixing, separating, forming, and/or performing chemical reactions. It may be done in either batch or continuous mode.u201D
Letu2019s think about what your company manufactures. Does it require mixing chemicals? If so, you may need an ERP system that does things like calculate ingredient quantities.
If your company assembles products from many component parts, youu2019ll require discrete manufacturing functionality
Other approach:
If the finish good cannot return back to its basic components, your manufacturing is Process. For instance, the finish good is a can of soda. It cannot return back to its basic components such as carbonated water, potassium benzoate, aspartame, citric acid, and other ingredients. But if the finish good is car or computer, your manufacturing process is Discrete because it can be disassembled and the parts, to a large extent, can be returned to stock. Therefore Bill of Material (BOM) of discrete manufacturing consists of component parts for assembly while Process manufacturing consist of formulas, recipes and other ingredients
Process manufacturing is scalable. If a formula calls for 1,000 pounds of cake flour, but you only have 500 pounds, you can still bake cakesu2014just not as many. Conversely, in discrete manufacturing, one missing part means waiting for it before the finished assembly unit can start rolling off the production line
The obligatory requisite for process manufacturing is Lot Potency and Shelf Life where as discrete manufacturing values Serial Numbers, ECNu2019s and assembles.
If it is discrete manufacturing ---go for Production order
If it is process manufacturing ---go for process order
thanks and regards
Venkat V

Cisco Wireless Location Appliance

dear
i have WCS with 500 ap License
i need to have Cisco Wireless Location Appliance what lisens i need for 500 ap
please explain to me that

Hi Ahmed,
This is the upgrade License SKU for upgrading WCS to WCS Location;
WCS-LOC-UPG-K9
Supports deployment of Cisco WCS on a single server only.
For customers upgrading from their existing Cisco WCS base licenses to equivalent Cisco WCS location licenses running Cisco WCS Software Release 4.1 or later.
Available as Cisco WCS location in increments of 50, 100, or 500 lightweight access points.
Customers currently using this license with Cisco WCS Software Release 4.0 are encouraged to upgrade to Cisco WCS Software Release 4.1, but they are not required to do so.
Order the Correct Cisco WCS SKUs
The process to order Cisco WCS SKUs for WCS-STANDARD-K9, WCS-LOC-UPG-K9, WCS-WLSE-UPG-K9 and WCS-ENT-K9 is presented below. To request help with ordering, please contact Cisco Customer Service: http://www.cisco.com/go/customerservice.
1. Login to the Cisco Ordering Tool.
2. Enter the family SKU of WCS-STANDARD-K9 or WCS-LOC-UPG-K9 or WCS-WLSE-UPG-K9 or WCS-ENT-K9 into "Enter Product" in the Ordering Tool and then press "Enter."
3. The family SKU will display in the ordering area. (Figure 6).
4. Select the "Line" for the family SKU
5. Once you have been taken to the configuration screen, select one of these options from the left side (Figure 7):
For WCS-STANDARD-K9 select one of the sub-SKUs based on the following:
Base: WCS Standard AP Base Option
Location: WCS Standard AP Location Option
For WCS-WLSE-UPG-K9 select one of the sub-SKUs based on the following:
Base: WLSE to WCS AP Base Upgrade Option
Location: WLSE to WCS AP Location Upgrade Option
**For WCS-LOC-UPG-K9 select the sub-SKU:
**WCS AP Location Upgrade Option
For WCS-ENT-K9 select the sub-SKU:
WCS Enterprise AP Location Option
For the WCS-STANDARD-K9 or **WCS-LOC-UPG-K9 SKU families, customers are prompted to order the optional CD (WCS-CD-K9), for a nominal charge, during the ordering process. The WCS-CD-K9 contains one software image of Cisco WCS Software Release 4.1 on a CD for Windows and Linux. This CD is shipped by U.S. mail to the purchaser's address. The optional CD is not available for WCS-WLSE-UPG-K9 because this SKU family already ships in CD format.
6. The right side of the screen will display the licenses available (Figure 7). The price for each SKU is displayed in the Ordering Tool.
7. Each license is orderable in a quantity of one (1) for the quantity blocks specified. To add multiple quantities of license blocks, you must go back to the main screen and order additional family SKUs and then select the sub-SKU option and license quantity block required. Repeat this process as needed, until the correct quantity of license blocks for your sub-SKU have been ordered.
From this good doc;
http://www.cisco.com/en/US/products/ps6305/pro ducts_data_sheet0900aecd804b4646.html
Hope this helps!
Rob

Inaccessible IronPort c670 appliance from both GUI and CLI. Can I tunnel-in from other c670 appliance in the cluster?

I am unable to access one of the 6 IronPort appliances. Also, got an error that the appliance has got disconnected from the cluster. Is there any CLI command I can use to possibly tunnel-into the faulty appliance from another appliance in the cluster to reboot?

No. Normally, from 'clustermode' you can then access machine level on the different appliance(s) in cluster. But, if this is disconnected, then that command is not going to work.
If you cannot SSH/telnet to the appliance in question, and do not have some form of remote console or access pre-configured, you will need to connect directly to the appliance, or hard boot the appliance in order to attempt to regain connectivity.
Please see the C670 quick start guide for assistance:
http://www.cisco.com/c/dam/en/us/td/docs/security/esa/hw/C670_QSG.pdf
Setup and Management
•• For access by Ethernet™, connect to the Management Network
Port. Use a browser to access the web-based interface on the
default IP address 192.168.42.42. You can also access the
command line interface by SSH or terminal emulation software
on the same IP address. (The netmask is /24.)
•• Or, for Serial access, connect to the Serial Port. Access the command
line interface by a terminal emulator using 9600 bits, 8 bits, no parity,
1 stop bit (9600, 8, N, 1), flowcontrol = Hardware.
I hope this helps!
-Robert
(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)

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