Application Manager in partial service, date format exception

Hi; I was pulling MIVR logs as I see the Application Manager is in partial service. I see an exception of formating the date, but I'm not sure where to go to correct it or if that is even the right thing to focus on. Kind of new to looking at these logs and they seem pretty daunting. I took them righter after an Engine Restart, which usually fixes this partial service issue yet it still is quite large.
Any ideas?

Hi,
The application manager in partial Service can be due to one of the following:
1. An application is referencing a script that was deleted from the script management causing the application to be invalid.
2. The script in itself is invalid.
When we have a system with multiple applications, it becomes really hard to find out the culprit application without the logs.
For this, the easiest way would be to login to Cisco Unified CCX Administration -- Tools -- Real Time Reporting.
Click on First tab and go to Applications.
It will show all the applications and then flag it as Valid -- True on the last column. If this is False, then we can proceed with checking that application.
Note: RTR is a tool highly dependent on JAVA. Check the JAVA version on CCX compatibility matrix and use the same. Else use IE with compatibility mode turned on for viewing this tool,
Regards,
Arundeep

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Hi.
Manager Manager is the controller of other Managers... File Manager, Document Manager, Script Manager, etc. If you expand Manager Manager which one of the Managers do you see in Partial or Out of Service? Based on that you would troubleshoot from there. For example if Document Manager is in Partial you need to make sure all of your XML documents are properly uploaded.
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Hi Dhanunjaya,
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Hello all,
I have a SOAP Web service and the date format for some fields is dateTime. In the Report Attributes I edit the fields' Format Mask but the date doesn't change. The format is something like this - 2009-10-27T00:00:00. The only thing that work is to change manually the query extractValue with to_date and substr. But I have many date columns and if I have to do all this manually, it will take me much time. Is there another way to format the date?
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Hi Dhanunjaya,
If you are calling web service from your code, then it is executing like this->
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I am having a problem transforming a big CSV file.
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I am using the following setup: OSB 11.1.1.6, developing with Eclipse OEPE on Windows 7. The behaviour described below is the same on a Linux server running the same version OSB though.
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<MFLException>
<ErrorMessage>Data mismatch exception.</ErrorMessage>
<Details>
<Detail>
<Name>ErrorCode</Name>
<Value>-1</Value>
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<Detail>
<Name>DataOffset</Name>
<Value>0</Value>
</Detail>
<Detail>
<Name>NodeName</Name>
<Value>CatalogVersion</Value>
</Detail>
<Detail>
<Name>FullyQualifiedName</Name>
<Value>ProductMasterDataGroup.ProductMasterData.CatalogVersion</Value>
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<Detail>
<Name>ExpectedValue</Name>
<Value>CatalogVersion</Value>
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<Detail>
<Name>Reason</Name>
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From what I understand, there is a value missing for CatalogVersion. However, this is static content in the XQuery, so it should always be filled. I have written the Body variable to disk during the various steps in the service, the XML which is written is valid and is not missing this node. It appears to me that OSB is discarding this node in the last step when the CSV file is being written.
The strange thing is that this error only occurs when I use a bigger file (say > 100kB). When using smaller files it works fine.
Tests done so far:
- Small file size (say less than 100 rows and smaller than 100kB), this is working fine
- Conversion of CSV to XML with MFL in the MFL Builder, it works fine (for small filesize)
- Conversion back to CSV from XML with MFL in the MFL Builder, it works fine (again, also only with smaller files)
- Change of streaming settings on the proxy service, no change in behaviour
- Change of Proxy Service and Business service to type File to make sure there is no latency interfering
The strange thing is that I have seen quite some posts on various blogs which explain a solution like this, appearently they are using bigger files (I've seen 150MB+ mentioned) so I am wondering what I am doing wrong..

A small addition to the above post;
I have changed the Business Service from SFTP to File and the adapter is working as it should. The exported CSV has all the rows and is written like it should.
Perhaps the combination of SFTP Business Service with a MFL type is causing this problem right now.
As a work around I am following this flow now:
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2.) FILE -> OSB -> SFTP
The second flow does not contain any logic, only moves the file to the SFTP server.
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http://sdrv.ms/10BNYtI
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From my original post:
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Metro Infomation Services.
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does
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254: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-UNK:BootstrapManager.init(): hostBS=false,BS Hosts size=1
255: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-UNK:BoostrapManager.init(): BS Host IP=172.16.43.170
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257: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-1-MGR_PARTIAL_SERVICE:Bootstrap Manager in partial service:
258: Jul 22 16:59:05.186 BST %MEDT-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
259: Jul 22 16:59:05.186 BST %MEDT-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
260: Jul 22 16:59:05.186 BST %MEDT-MGR_MGR-7-UNK:Loading configured Config Manager from properties file => com.cisco.config.impl.RemoteConfigManagerImpl
261: Jul 22 16:59:05.201 BST %MEDT-LOG_MGR-6-CATALOG_LOADED:Log catalog loaded: Catalog=MEDT_CFG_MGR
Thanks
Jed

Hopefully I have my answer to this question.
The editor itself has no impact in the status of the engine, which is what I had expected/hoped ... so it a red herring in my case an not relevant. The reason I have partial service in this scenario is because of bug ID CSCtb77537. I have yet to confirm 100% this is the case as I need to upgrtade the CUCM the 7.1.3 SU2 to confirm it fixes the issue.
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtb77537
Jed

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Hi
Check the first thread
Hope this will solve your problem.
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Check ur Windows or Excel settings. Try changing it in Control Panel->Regional Options->Date->Short Date format.
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Changing Date format in BEx & Web Application
I Need to change Date Format in BEx report
Regards
M.A
Edited by: M.A on Jun 27, 2008 10:12 PM

Application Manager in partial service, date format exception

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