Approval Process Not triggering?

Hello,
I have created a simple Approval process in which request should go to the Beneficiary manager through JDEVELOPER. I have also registered this Approval process with OIM.
After that i have created two Approval policies..
REQUEST LEVEL--
This is Auto Approved.
Approval Rule :: Template Name equals Provision Resource.
Set Priority : 1 (Request Type=Provision Resource)
OPERATIONAL LEVEL --
Approval Process attcahed at this level.
Approval Rule :: Template Name equals Provision Resource.
When i am creating a request for a particular resource the request is getting assigned to XELSYSADM by default (as per the Developers Guide for OIM 11g, if no approval policy is attached with the template the default Approval process gets trigerred and the request gets assigned to XELSYSADM.)
Can somebody help me by telling why the Default Approval process is getting triggered and not the one which i have attached at the Operational level?
Am i missing Something?
Thanks in Advance.

As i have mentioned earlier, it is configured such that the appropriate approval process is triggered when a request for particualr resources is requested.
There are multiple tasks in each one of the approval process.
The approvals were triggering well 2 days ago and suddenly there seams to be a problem in the approval triggering.
The approval process was not edited / updated for any of these resources. Wondering why suddenly OIM does not work well for the approval triggering???
here the problem is none of the configured approval processes are triggering. Its not just one approval process but all 12 approval processes (including standard approval) are not triggering when the request is raised.
Appreciate your help till now, please suggest me how to make OIM trigger the approvals again!
Thanks

Similar Messages

Approval Procedure Not Triggered on Updating Document

Hi,
When Adding a new Sales Order, if the document meets the criteria laid down by an Approval Template, the Approval Process is started.
However, if an old Sales Order is Updated, the Sales Order the Approval Process is ignored.
This is a problem for certain customers who have Approval Procedures which prevent users Adding Sales Orders which would take a Business Partner over the Commitment and/or Credit Limit.
The user can get around the Approval Procedure by adding a Sales Order for a value which keeps the BP under the set limit. If they then Update the Order, they can enter any value.
For example, a user may be prevented from adding an Order totalling £1000.00. If they Add the Order for £0.00 instead, they could later amend the Order to any amount as the Approval Process is not fired !

Could you clarify what you mean by "The credit limit exceeded is in negative numbers"
Negative number: the system message I get when I create a delivery note for a customer, exceeding the credit limit is the following:
Customer has exceeded credit limit - 95.479 EUR
Customer has exceeded commitment limit - 95.479 EUR
Continue (Y/N)
Make sure the Credit Limits are set in the BP Master. --> OK, credit limit is set to 100 EUR, Commitment limit to 100 EUR
Also use Great than in Ratio and try to use a small number like 10 in the value --> I am using 1 EUR
Also, check in System Initialization > General Settings..BP Tab Activate approval procedure is checked. --> it is checked.
Using the range option does not solve the problem, in fact even if I use 'Deviation from Credit Limit does not equal 1 EUR' the approval is not triggered. When I use the same Approval template, but I alter the terms to Total document greater than 1 or Discount% greater than 1 the approval is triggered.
Edited by: Rui Pereira on Apr 29, 2009 1:19 PM

Approval Procedure not triggered when Credit Limit Exceeded

Hi,
I've defined an approval procedure which I would like to launch when a clients Credit Limit has been exceeded. I've checked the required fields on Administration > General Settings > BP tab (credit Limit, Commitment Limit, AR Invoice, Delivery, SO). I've also checked the Activate Approval Procedures on the same tab.
I know the approval procedure has been set up the correct way, since it is launched when I change the Terms to for instance 'Total document'.
There is a system-message when I am creating a Delivery Note for a customer indicating that the credit limit for this customer has been exceeded. But still, the system allows the user to add the document without triggering the approval procedure....
What am I doing wrong?
Btw: The credit limit exceeded is in negative numbers, but I've tried both the condition 'Deviation from Credit Limit greater than 1' and Deviation from Credit Limit Less than 1...

Could you clarify what you mean by "The credit limit exceeded is in negative numbers"
Negative number: the system message I get when I create a delivery note for a customer, exceeding the credit limit is the following:
Customer has exceeded credit limit - 95.479 EUR
Customer has exceeded commitment limit - 95.479 EUR
Continue (Y/N)
Make sure the Credit Limits are set in the BP Master. --> OK, credit limit is set to 100 EUR, Commitment limit to 100 EUR
Also use Great than in Ratio and try to use a small number like 10 in the value --> I am using 1 EUR
Also, check in System Initialization > General Settings..BP Tab Activate approval procedure is checked. --> it is checked.
Using the range option does not solve the problem, in fact even if I use 'Deviation from Credit Limit does not equal 1 EUR' the approval is not triggered. When I use the same Approval template, but I alter the terms to Total document greater than 1 or Discount% greater than 1 the approval is triggered.
Edited by: Rui Pereira on Apr 29, 2009 1:19 PM

Leave Cancellation Approval is not triggered

Hi Frnds,
   The leave cancellation workflow which is configured in IMG is not triggered for leave request with status APPROVED or SENT excluding the status u201CPOSTEDu201D.
IMG Configuration for workflow:
1) WS12300111                u2013 New Request
2) WS99900053 (Copied from WS12300111)     u2013 Cancellation Request
Example:
New Request           - Triggers WS12300111 for approval
Fully Approved           - Use WS12300111 for approval routing
Cancelled the fully approved request     - WS12300111 (but it should be WS99900053)
Can anyone help me out with the solution?
Thanks,
Suganya

1. Leave Cancellation WF is triggered only for cancellation of posted documents.

Approval process not waiting for approval tasks to be completed

Hi All,
I created an Approval process for a resource. When a request is created for this resource an approval task is assigned to the manager of the user.
Before the approval task is completed by the manager the resource is getting provisioned. Is there something I am missing out here. Any suggestions about what I am missing here.
Thanks

The statuses shown are sometimes misleeding. There is a status for when the approval starts. There is a status when the Standard Approval process completes (this is normally set to auto complete). There there is a status for when the object specific approval starts, a status for if any of the approvals have been completed, and then one for when the whole request is completed. These don't neccessarily provide you with a sure answer to the status of the request.
I think you need to disregard the statuses for now, and just configure the approval tasks as you intend to do so. If you do not want the standard approval to be required, set the Approve task to use the auto complete adapter. Then create an approval process specific to your resource object, and set it to the default. Then create an approval task and make to uncheck the "conditional" checkbox so that it always runs. Set your assignments appropriately, and you will be done. The provisioning will not start until all tasks are completed with a complete status for the tasks within.
If you want to know the statuses between steps, then check those between all of the steps.
-Kevin

2010 Publishing Approval Workflow not triggered from Office 2010 application

I have a peculiar situation to which I have been Googling for weeks now but to no avail.
Basically, I have configured a publishing approval workflow to fire when the user checks in a word document as a Major version. I tested it and all was fine. I later found that on a select few PC's on the office network the prompt (workflow initiation
form) was not popping up when checking the document in via the office 2010 word client and therefore the workflow wasn't being initiated.
I have gone down many avenues of group policy, SP permissions, AD settings, even reinstalling office but nowhere nearer to solving the issue.
Please bear in mind I have it configured correctly from a SharePoint point of view i.e. checked the box to allow workflow to be manually started & start to approve publishing on major version.
This might be a clue: it works when checking in via SharePoint but not when checking it in via word, therefore indicating a desktop client or office issue.
Does anybody have any knowledge of what triggers the initiation form to fire and what might block it or not register its existence from an office app point of view? Any general comments would be welcome.
Spec of problem machines: - Windows 7 (x32/64), Office 2010 Std, SharePoint 2013 server (but using 2010 workflow in this case).
Marc Grocott

Hi Marc,
Based on your description, my understanding is that when you check in a major version from word, the workflow initiation form not appear.
In order for Document Approval workflows to work seamlessly with word, you can tick the option: "Allow this workflow to be manually started by an authenticated user with Edit Item Permissions".
Here is a detailed article for your reference:
Approval workflow does not start from Microsoft Word
Best Regards
Forum Support
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Zhengyu Guo
TechNet Community Support

SC approval workflow not triggered..

Hello All,
I have a SC created in EBP which is in status 'awaiting approval'. But there is not active workflow running in the system.
I also checked if there is any event in error in event queue broswer. But I dont see any event in error.
What could be the reason for workflow not getting triggered in this case?
Thanks and regards,
Vithal

Hello,
Check the start conditions for workflow in question via SWB_COND. If everything is fine, perform a consistent check using SWUD.
Also, check the default currency maintained in start condition as well as if the start condition depends on the currency. If so, its value should be explicit within start condition expression.
Kind regards,
Ricardo

925685 - Approval process is not triggered after documents are added

Hi there,
I was wondering if anyone found already a solution for the following problem.
According to SAP Note: 925685 - Approval process is not triggered after documents are added.
Within our SAP application, we want to approve purchase orders for departments based upon the document total.
I was very astonished that employees are able to add a PO which will not trigger an approval stage and after the document is added, they have the possibility to change the document and at the update moment no approval will be started even if the document meets the approval requirements.
Therefore I really want the flexibility to give users the possibility to change their PO.
Meanwhile, documents which are added under approval, are also locked for changes, although this is another question it is also pretty annoying!
I hope anyone has already found a method or work around for the stated problems above.
(We are using SAP 8.8 PL 20)
Thanks in advance.
Kind regards,
Marcel

Hi Kambadasan,
Thank you for your reply
I'm sorry but I know how the approval templates work and they are configured correctly, however as SAP also mentioned in their own Note, this is due to the lack of SBO that SAP has such behaviour.
Hi Gordon,
Thanks for your reply.
Unfortunately I have not found the post you mentioned...
I will post my issue alson on the topic you mentioned.
Hopefully they found a solution or maybe version 8.81 will solve the problem.
Thanks a lot!!
Kind regards,
Marcel

DRQ# Approval Process Does Not Fire on Update of Document

Hi,
If a purchase order is added for a value which does not require approval, then later the actual price of the order is known and is a value which requires approval, the user is able to update the purchase order without an approval procedure being triggered.
Note #925685 states that approvals will not trigger on update, however this means a user can modify documents to a value which should require an approval process.
Lianne

Hi Lianne and Davis,
I was wondering if you already found a solution for this problem.
Unfortunately I did not found your post about the approval process.
( Re: 925685 - Approval process is not triggered after documents are added )
Do you know if this is solved within 8.81 or did you find another solution?
Kind regards,
Marcel Kieboom

Alert 7055 - Manual Approval Required, XML messages to ECC not Triggered.

Hi All,
I have a behavior in our Client Production System.
We have setup a process in which if a PO confirmation Dates are -5 / + 5 days appart then that line item should result in Manual Approval Required.
Even though a PO line item is in Status "Manual Approval Required" a XML message is triggered and a AB confirmation gets created in ECC.
Issue we faced:- even if the Confirmation Dates are within range still the PO was ending up in Manual Approval specially if vendor enters multiple Schedule lines for the same PO line item with Dates with in +/- 5 days.
In our Test system , we implemented notes given by SAP to fix the above issue the issue looks fixed but,
Now the behavior is if the line item is having Status "Manual Approval Required", NO XML messages are getting triggered for a PO with Confirmation date beyond +/- 5 days. Once the the approval is given and Schedule line is Adopted the XML is getting triggered correctly.
I want to know from all the Experts on to understand which behavior is correct is Production correct(excluding the Bug) or the Test systems not triggering XML unless the Manual Approval is given.
I did read SAP help but i am not understanding since SAP mentions both behavior not Clear when such behavior should occur.
Please help to understand thsi behavior.
Please advise.
Thx
MJ

Hi MJ,
The behaviour in your Test system is correct.
When there is Manual approval is required which means deviation from requested which first needs to be accepted by customer in SNC.
If Purchase order item status is Manual approval required and XML's are getting trigger which updates ECC with AB-confirmation then customer will assume PO is confirmed without deviation until he/she compares requested schedule line and confirmed schedule line.
SAP standard behaviour is also same as your Test system behaviour see the help link(In process point#6)
http://help.sap.com/saphelp_snc70/helpdata/EN/48/1010953b2b3558e10000000a42189d/content.htm
Regards,
Nikhil

Approved invoices can not be edited - Approval process

Hi Experts -
I have recently raised an incident with SAP about Approval process - the complete message and support reply is as follows - but i believe we need a change in the approval process - if the approval required is only one but you have defined two people (Either or OR) in the approver list - the system should allow the document to be edited if one of the approvers reject it.
please let me know and i believe we need a change in design - unless otherwise a solid reason is given to justify the existing design
10.07.2009 10:32 Description (English) by SRS Manian
     We have created approval procedure for all the invoices which are entered into the system., The
'Accts' user enters the invoice into the system - the invoice comes for approval to 'Manager' user.
When the Manager opens the invoice via Alert window - he/she wants to modify certain information
(lines as well as Sales person) and approve it.
The invoice which gets opened from the alert window - does not allow the user 'Manager' to modify at
all. All the information on the invoice are greyed out.
The system should allow the user 'Manager' to modify the information. Since the manager has full
authorization to the system.
10.07.2009 10:35 Info to Reporter by SAP
     Dear Partner/Customer,
We have received your inquiry and are currently processing it.
You will be contacted with a solution or an update as soon as possible.
For further details regarding the phase your message is in at the
moment please refer to:
http://service.sap.com/%7Esapidb/011000358700000575782007E
Kind regards,
SAP Business One Product Support
10.07.2009 10:59 Reply to Reporter by SAP
     Dear Manian,
Thank you for contacting us.
When the originator sends the document for manager's approval, note that the at that stage, the document is still in the 'Approval Process'. This is because the system is waiting for the 'Manager' to 'Approve or Reject' the document. Hence, looking at the Document, it is still in 'Draft - Pending' Status.
When the document is in 'Draft-Pending' Status, the document is not available for editing, because the system considers that it is still in the waiting process. In your case, the manager cannot edit t he document.
To amend the document, an action is required from the approver either to reject it first. Once rejected, it can be amended and re-sent for approval.
I have checked our knowledge base and noted that there is an article which describes the approval process. Please refer to the Expert on Phone Wiki Article (March 2009) with title: Why a draft documen t in an approval process cannot be modified by the originator?
The link will provide the explanation:
https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageid=88735894
I have also attached Notes 1321234 and 1111431 for your reference.
Best regards,
Lorna Real
Support Consultant
Product Support for SAP Business One
SAP Ireland
10.07.2009 11:59 Reply to Support Center by SRS Manian
     Thanks for the reply. The scenario is when the Manager receives the
document for approval, he wanted to edit and add it. Your reply (and
documentations) states that it needs to be rejected first before it is
available for editing. When it is gets rejected - the person who
orignated the document gets an alert and he can edit it. Here the
Manager must get an alert so that he can edit the Rejected document.
When the 'manager' rejects the document, and goes back to the alert
window to open the document - it is still greyed out !!
How does the 'manager' reject the document and edits it ?
regards
Manian
10.07.2009 12:11 Reply to Reporter by SAP
     Dear Manian,
If after the Manager rejects it and still the document is not editable (greyed out), it means that the document may still be in the 'Approval Process'. When it is greyed out, what is the status of the document in the header? Does it say 'Rejected' or 'Pending'?
If it is still in 'Pending' mode, please verify the number of 'Approvers' set in the 'Stages' tab of the 'Approval Template - Setup' window. If there is more than one user listed as 'Approver', and o nly 1 approval is required, the system provides an opportunity to other 'Approvers' to approve or reject the document. If in your case, the number of approvers is 2, and manager 'rejected' it, the sys tem still keeps the document in Pending status as it waits for another approver's decision to reject or approve it.
Also, verify the number of 'Approvals' required. If the number of 'Approvers' who have not rendered their decision is greater than or equal to the 'Approvals' required (e.g. approvers - 2, required ap provals - 2) the system keeps the document within the approval process. This is to allow the other 'Approvers' to decide on the document.
I hope this clarifies the behaviour. If you can provide us a step by step screenshot of the issue, this may help us to provide a more accurate response.
Best regards,
Lorna Real
Support Consultant
Product Support for SAP Business One
SAP Ireland
10.07.2009 12:28 Reply to Support Center by SRS Manian
     Hi:
The status of the document in the Header says 'Pending' and the status
below the document number says 'Suspended' - it is not showing as 'Draft'
Regards
Manian
10.07.2009 12:42 Call to Customer / Partner by SAP
     Performed on: 10.07.2009 10:41:59 (UK)
Contact person: SRS Manian
Status of discussion: Customer not reached
Subject:
Called the partner but currently engaged on another line.
Would like to hold a webex.
10.07.2009 12:42 Reply to Reporter by SAP
     Dear Manian,
I'm trying to call you but there was no response on your mobile.
When the header says 'Pending', then it means the document is still within the approval process. Please check the Approval Template and see the number of approvers and the number of approvals require d.
The number of approvals and approvers may be greater than 1. In this case, the system waits for other approvers to approve or reject the document. Once all the approvers have rejected the document, th en the document will be released and available for editing.
Best regards,
Lorna Real
Support Consultant
Product Support for SAP Business One
SAP Ireland
10.07.2009 18:11 Reply to Support Center by SRS Manian
     Hi:
Thanks for the reply - i tried this and found out the following:
1 - In the approval templates - we had mentioned number of approvals
required as '1'.
2 - in the number of approvers - we had mentioned two users
Though the template requires only one approvals (Either or OR) the system
expects both of them to approve or reject -
Can u please let me why is this behaving like this - or is this is the
way it is designed ? - if this is the way it is designed - i beleive it
is wrong - weneed to give a solution to the customer
regards
Manian
11.07.2009 05:52 Reply to Reporter by SAP
     Dear Manian,
Thank you for the information. The behaviour is a current system definition documented as per Note 1321234. I have attached the said Note for your reference. When only 1 approval is required and there are 2 or more persons are allowed to approve the document, the document does not get automatically rejected when 1 person 'rejects' it. The system waits for other approvers to render their decision b ecause a person may still approve or reject the document.
The design is not an application error. If you would like to change this design, please post your requirement in our SAP Business One Product Development Collaboration
forum. You can find the forum in this link:
/community [original link is broken]
The forum is beingmoderated by members of the Solution Management team specialized in certain areas, according to the folder you are in. Partners can impact the design of specific features by posting suggestions and feedback at this forum. Kindly refer to Note 1028874 which describes more on the above process.
As the request will be handled through another process, we kindly request that this support message be closed.
Thank you for your understanding.
Best regards,
Lorna Real
Support Consultant
SAP Product Support for SAP Business One
SAP Ireland
11.07.2009 09:02 Reply to Support Center by SRS Manian
     Hi Thanks for the reply - however, the solution given doesnot address the
problem we are beingfaced with our client
Is there a Development Request we can raise so that this problem is
addressed in future
I am going ahead and confirming this Message though
regards
Manian
11.07.2009 10:04 Reply to Reporter by SAP
     Dear Manian,
Thanks for the information. I understand the customer's requirement. As previously mentioned, please log a development request in this link:
/community [original link is broken] This is from Note 1028874.
Unfortunately,we at the support centre does not have access to the list of development requests. Hence, kindly follow the process in Note 1028874.
I'm sending the message back to your side for confirmation.
Best regards,
Lorna Real
Support Consultant
Product Support for SAP Business One
SAP Ireland
SAP Notes
Number     Short text
0001035200
Issue can be solved via existing documentation
0001111431
Deleting rejected draft documents.
0001167635
Maintenance Policy (L)
0001321234
Status of a document rejected within the Approval Process.

Hi Gordon - thanks for the reply - i am sorry i never realized that the message i raised could be messed up like this - the following is a clear message with some paragraphs:
Hi Experts - I have recently raised an incident with SAP about Approval process - the complete message and support reply is as follows - but i believe we need a change in the approval process - if the approval required is only one but you have defined two people (Either or OR) in the approver list - the system should allow the document to be edited if one of the approvers reject it. please let me know and i believe we need a change in design - unless otherwise a solid reason is given to justify the existing design
SRS Manian We have created approval procedure for all the invoices which are entered into the system., The 'Accts' user enters the invoice into the system - the invoice comes for approval to 'Manager' user. When the Manager opens the invoice via Alert window - he/she wants to modify certain information (lines as well as Sales person) and approve it. The invoice which gets opened from the alert window - does not allow the user 'Manager' to modify at all. All the information on the invoice are greyed out. The system should allow the user 'Manager' to modify the information. Since the manager has full authorization to the system.
Reply to Reporter by SAP Dear Manian,
Thank you for contacting us. When the originator sends the document for manager's approval, note that the at that stage, the document is still in the 'Approval Process'. This is because the system is waiting for the 'Manager' to 'Approve or Reject' the document. Hence, looking at the Document, it is still in 'Draft - Pending' Status. When the document is in 'Draft-Pending' Status, the document is not available for editing, because the system considers that it is still in the waiting process. In your case, the manager cannot edit t he document. To amend the document, an action is required from the approver either to reject it first. Once rejected, it can be amended and re-sent for approval. I have checked our knowledge base and noted that there is an article which describes the approval process. Please refer to the Expert on Phone Wiki Article (March 2009) with title: Why a draft documen t in an approval process cannot be modified by the originator? The link will provide the explanation:
https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageid=88735894
I have also attached Notes 1321234 and 1111431 for your reference. Best regards, Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland 10.07.2009 11:59
Reply to Support Center by SRS Manian
Thanks for the reply.
The scenario is when the Manager receives the document for approval, he wanted to edit and add it. Your reply (and documentations) states that it needs to be rejected first before it is available for editing. When it is gets rejected - the person who orignated the document gets an alert and he can edit it. Here the Manager must get an alert so that he can edit the Rejected document. When the 'manager' rejects the document, and goes back to the alert window to open the document - it is still greyed out !! How does the 'manager' reject the document and edits it ? regards Manian
Reply to Reporter by SAP
Dear Manian, If after the Manager rejects it and still the document is not editable (greyed out), it means that the document may still be in the 'Approval Process'. When it is greyed out, what is the status of the document in the header? Does it say 'Rejected' or 'Pending'? If it is still in 'Pending' mode, please verify the number of 'Approvers' set in the 'Stages' tab of the 'Approval Template - Setup' window. If there is more than one user listed as 'Approver', and o nly 1 approval is required, the system provides an opportunity to other 'Approvers' to approve or reject the document. If in your case, the number of approvers is 2, and manager 'rejected' it, the sys tem still keeps the document in Pending status as it waits for another approver's decision to reject or approve it. Also, verify the number of 'Approvals' required. If the number of 'Approvers' who have not rendered their decision is greater than or equal to the 'Approvals' required (e.g. approvers - 2, required ap provals - 2) the system keeps the document within the approval process. This is to allow the other 'Approvers' to decide on the document. I hope this clarifies the behaviour. If you can provide us a step by step screenshot of the issue, this may help us to provide a more accurate response.
Best regards,
Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland
Reply to Support Center by SRS Manian
Hi: The status of the document in the Header says 'Pending' and the status below the document number says 'Suspended' - it is not showing as 'Draft'
Regards
Manian 10.07.2009 12:42
Reply to Reporter by SAP
Dear Manian,
I'm trying to call you but there was no response on your mobile. When the header says 'Pending', then it means the document is still within the approval process. Please check the Approval Template and see the number of approvers and the number of approvals require d. The number of approvals and approvers may be greater than 1. In this case, the system waits for other approvers to approve or reject the document. Once all the approvers have rejected the document, th en the document will be released and available for editing.
Best regards,
Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland
Reply to Support Center by SRS Manian
Hi: Thanks for the reply - i tried this and found out the following: 1 - In the approval templates - we had mentioned number of approvals required as '1'. 2 - in the number of approvers - we had mentioned two users Though the template requires only one approvals (Either or OR) the system expects both of them to approve or reject - Can u please let me why is this behaving like this - or is this is the way it is designed ? - if this is the way it is designed - i beleive it is wrong - weneed to give a solution to the customer
regards
Manian
Reply to Reporter by SAP
Dear Manian,
Thank you for the information. The behaviour is a current system definition documented as per Note 1321234. I have attached the said Note for your reference. When only 1 approval is required and there are 2 or more persons are allowed to approve the document, the document does not get automatically rejected when 1 person 'rejects' it. The system waits for other approvers to render their decision because a person may still approve or reject the document.
The design is not an application error. If you would like to change this design, please post your requirement in our SAP Business One Product Development Collaboration forum.
You can find the forum in this link:
/community [original link is broken]
The forum is being moderated by members of the Solution Management team specialized in certain areas, according to the folder you are in. Partners can impact the design of specific features by posting suggestions and feedback at this forum.
Kindly refer to Note 1028874 which describes more on the above process.
As the request will be handled through another process, we kindly request that this support message be closed. Thank you for your understanding.
Best regards,
Lorna Real Support Consultant SAP Product Support for SAP Business One SAP Ireland
Reply to Support Center by SRS Manian
Hi Thanks for the reply - however, the solution given does not address the problem we are being faced with our client Is there a Development Request we can raise so that this problem is addressed in future I am going ahead and confirming this Message though
regards
Manian
Reply to Reporter by SAP Dear Manian,
Thanks for the information. I understand the customer's requirement. As previously mentioned, please log a development request in this link:
/community [original link is broken]
This is from Note 1028874.
Unfortunately, we at the support centre does not have access to the list of development requests. Hence, kindly follow the process in Note 1028874. I'm sending the message back to your side for confirmation.
Best regards,
Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland

Mappings not triggered from Process flow?

Hi,
I have some mappings under a process flow..they are triggered daily but today they were not triggered can anyone tell me how to go about this?

Hi ,
If you have deployed the schedule then it will be in Disable state .
You can check that by logging into SQL*PLUS as the Target user and running
select job_name, state from user_scheduler_jobs;
Use the Schedule tab on the Control Center Jobs panel in the Control Center Manager to schedule
the job. Highlight, right click the job and from the pop-up menu select "start". Use the same query to check the current status:
select job_name, state from user_scheduler_jobs;
The above query will show whether the scheduled job is SCHEDULED, RUNNING or SUCCEEDED.
Thanks,
Sutirtha

OIM 11gR2 Approval workflow not getting triggered

I created an approval workflow by following the 11gR2 developer's guide and deployed it. then created an app instance and also an approval policy for operational level which is auto approved and for request level with this composite. when i raise a request for this app instance in the catalog the SOA composite is not getting triggered. I am able to see a task in pending approval of system admin whenever i raise request for any user and if i complete that pending approval the app gets provisioned directly. Also i do not see any request ID also. please help to find out whats going wrong

Now i tried raising a request from another user who is not a member of SYSADMIN role. This time the request id is generated and a task 'Manual Task for Provision operation for Beneficiary X' is generated in pending approvals of xelsysadm user. When completed the app instance gets provisioned. So this means operational level approval task is triggered? and it has auto-provisioning?
why my custom approval workflow is not getting triggered?
I have created 2 approval policies, one for request level which is auto approval and other for operational level where i have selected the deployed composite name.In both the approval policies i have selected the request type as Provision ApplicationInstance. There is no error also while deploying the composite. Am i missing any step? please help.
Edited by: 955932 on Jan 10, 2013 10:19 PM

Approver Details Not Visible After Changing the Approval Process

Hi Gurus,
This expense report belongs to an open approval task when an approval process has ended its validity date.
After a new approval process is activated, all pending approval tasks experience the issue of approver details not showing.
In order to reproduce following steps need to be done :
1. Deactivate the current approval process and activate the new approval process.
2. When the status of the recently deactivated approval process is "Ended With Open Tasks", go to the "Show Open Approval Tasks" to
see the open approval tasks.
3 Check the Cost Assignment area for expense report which is in the open approval tasks.
3. Approver Details are available.
4. The approver sees the expense report on his/her approval list.
Once the approver approves, it doesn't go out of his/her approval list and the expense report is still pending for approval.
To determine if the expense report has no other pending approval from anyone else, there should be the approver
details but the issue is it doesn't show up.
The expense report is also stuck on the approver's approval list even after approving.
Workaround provided to the Customer: Recall the ER and submit again for approval.
But as per customer there should be a background job to refresh the expense report to reflect the approval details.
And issue should not occur as explained on the point 4.
Kindly suggest if anything is possible to improve the system behavior.
Regards,
Rahul Mishra

Hi Rahul,
Although we have a workaround, I believe a permanent solution has to be implemented.
In cases when an expense report has more than one approver (for example there are 4 approvers) and the 3 approvers had already approved, I think it will not be good to recall the expense report and resubmit because the traveler will have to seek for approval again from all the approvers.
Regards,
Catherine Mapili

Approval process monitor status turn to "Initiated" instead of "Pending", so awe is not routed

When I submit a transaction, after successful submission in approval process monitor the status has turn "Initiated" instead of "Pending". That's why it's showing "Not Routed" for the next approving person. So that worklist is not populated.
Please suggest me to resolve this issue.
Process Monitor as follows after submission:
Separation Approval Process (Stage)
Initiated (Monitor status)
Approval Routing from Unit HR (Path)
Not Routed    (Step)                                                    Not Routed      (Step)
Multiple Approvers                                                     Multiple Approvers
STATEHR ROLEUSER SEPARATION                              Central Hr
(Userlist)                                                                        (Userlist)

Looking at the error message "The Network Adapter could not establish the connection" , It appears hostname and port may be incorrect. Review the targets.xml under E:\oracle\product\10.2.0\db_1\SAP_solman_SDB\emd and
emoms.properties under E:\oracle\product\10.2.0\db_1\SAP_solman_SDB\config folder to make sure host ( sap_solman) and port (1527) are correct.
As far as setting the environment variables goes, you can go to control panel -> system -> advanced -> environment variables and set the ORACLE_HOME and ORACLE_SID
-Ramesh

Approval Process Not triggering?

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