Apps store frozen

Just got a new iPhone 4s 16gb yesterday and trying to install instagram app. Went into app store, found instagram, brought the install page up but it is frozen. Won't let me click on install, won't let me go back, won't let me click on the bottom toolbar options. I can use all other functions of the phone by clicking the home button but when I go back into app store, it is still stuck, frozen, on the instagram install page. Anyone any ideas? Thanks.

Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.

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