APs don't join new WLC

Hi all,
I had to changed our WLC due a RMA. Now the APs don't join the WLC:
spamApTask0: Mar 07 14:58:25.789: #CAPWAP-3-DTLS_DB_ERR: capwap_ac_sm.c:7305 4c:4e:35:b3:da:37: Failed to create DTLS connection for AP  10:169:2:171 (15781).*spamApTask6: Mar 07 14:58:25.582: #CAPWAP-3-DTLS_DB_ERR: capwap_ac_sm.c:7305 4c:4e:35:b3:e3:85: Failed to create DTLS connection for AP  10:169:2:147 (15930).*spamApTask6: Mar 07 14:58:25.527: #CAPWAP-3-DTLS_DB_ERR: capwap_ac_sm.c:7305 4c:4e:35:b3:e3:a3: Failed to create DTLS connection for AP  10:169:2:145 (15932).*spamApTask3: Mar 07 14:58:25.193: #CAPWAP-3-DTLS_DB_ERR: capwap_ac_sm.c:7305 4c:4e:35:57:b2:63: Failed to create DTLS connection for AP  10:169:2:160 (31527).*spamApTask5: Mar 07 14:58:25.117: #CAPWAP-3-DTLS_DB_ERR: capwap_ac_sm.c:7305 4c:4e:35:b3:da:2b: Failed to create DTLS connection for AP  10:169:2:167 (15780).*spamApTask0: Mar 07 14:58:24.971: #CAPWAP-3-DTLS_DB_ERR: capwap_ac_sm.c:7305 4c:4e:35:b3:e3:d1: Failed to create DTLS connection for AP  10:169:2:177 (15935).*spamApTask7: Mar 07 14:58:24.516: #CAPWAP-3-DTLS_DB_ERR: capwap_ac_sm.c:7305 4c:4e:35:57:b2:f9: Failed to create DTLS connection for AP  10:169:2:142 (31537).*spamApTask4: Mar 07 14:58:24.345: #CAPWAP-3-DTLS_DB_ERR: capwap_ac_sm.c:7305 4c:4e:35:57:bb:fb: Failed to create DTLS connection for AP  10:169:2:153 (31680).*spamApTask0: Mar 07 14:58:23.737: #CAPWAP-3-DTLS_DB_ERR: capwap_ac_sm.c:7305 4c:4e:35:b3:da:37: Failed to create DTLS connection for AP  10:169:2:171 (15781).*spamApTask6: Mar 07 14:58:23.535: #CAPWAP-3-DTLS_DB_ERR: capwap_ac_sm.c:7305 4c:4e:35:b3:e3:85: Failed to create DTLS connection for AP  10:169:2:147 (15930).
The only way that I found to solve it has been perform a reset factory default on APs. Unfortunately the APs have not SSH, TELNET or HTTP access enabled and I haven't physical access to all the APs.
Are there some other way to solve thas?

Hi Joan,
spamApTask0: Mar 07 14:58:25.789: #CAPWAP-3-DTLS_DB_ERR: capwap_ac_sm.c:7305 4c:4e:35:b3:da:37: Failed to create DTLS connection for AP  10:169:2:171 (15781).
As per logs this is the problem related to Certificate. Make sure that time setting on WLC is correct and updated.
means Unable to create the DTLS database entry for the AP.
Can you paste more info:
From WLC: Sh sysinfo
From AP: sh version
Also paste the entire bootup process from AP console.
Scott is right , for this kind of things you must raise a TAC case.
Regards
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    *Dec 14 15:56:25.991: %CAPWAP-3-EVENTLOG: Wtp Event Response from 10.250.32.8
    *Dec 14 15:56:55.991: %CAPWAP-3-EVENTLOG: Echo Interval Expired.
    *Dec 14 15:56:55.991: %CAPWAP-3-EVENTLOG: Sending packet to AC
    *Dec 14 15:56:55.991: %CAPWAP-3-EVENTLOG: Echo Request sent to 10.250.32.8
    *Dec 14 15:56:55.999: %CAPWAP-3-EVENTLOG: Resetting reTransmissionCnt to 0
    *Dec 14 15:56:55.999: %CAPWAP-3-EVENTLOG: Queue Empty.
    *Dec 14 15:56:55.999: %CAPWAP-3-EVENTLOG: Echo Response from 10.250.32.8
    *Dec 14 15:56:56.000: %CAPWAP-3-EVENTLOG: Setting time to 15:56:56 UTC Dec 14 2013
    Here are the results of debug capwap client packet detail:
    WT-4thFlr-AP3#
    *Dec 14 15:59:01.823: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:01.823: CAPWAP Control mesg Sent to 10.250.32.8, Port 5246
    *Dec 14 15:59:01.823:         Msg Type   : CAPWAP_ECHO_REQUEST
    *Dec 14 15:59:01.823:         Msg Length : 0
    *Dec 14 15:59:01.823:         Msg SeqNum : 44
    *Dec 14 15:59:01.823: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 15:59:01.831: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:01.831: CAPWAP Control mesg Recd from 10.250.32.8, Port 5246
    *Dec 14 15:59:01.831:         HLEN 2,   Radio ID 0,    WBID 1
    *Dec 14 15:59:01.831:         Msg Type   : CAPWAP_ECHO_RESPONSE
    *Dec 14 15:59:01.831:         Msg Length : 15
    *Dec 14 15:59:01.831:         Msg SeqNum : 44
    *Dec 14 15:59:01.831: 
    *Dec 14 15:59:01.831:      Type : CAPWAP_MSGELE_VENDOR_SPECIFIC_PAYLOAD, Length 11
    *Dec 14 15:59:01.831:         Vendor Identifier  : 0x00409600
    *Dec 14 15:59:01.831:
    *Dec 14 15:59:01.831:
        IE            :   UNKNOWN IE 151
    *Dec 14 15:59:01.831:     IE Length     :   5
    *Dec 14 15:59:01.831:     Decode routine not available, Printing Hex Dump
    *Dec 14 15:59:01.831:
    52 AC 80 46 00
    *Dec 14 15:59:01.831: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 15:59:20.931: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:20.931: CAPWAP Control mesg Recd from 10.250.32.8, Port 5246
    *Dec 14 15:59:20.931:         HLEN 2,   Radio ID 0,    WBID 1
    *Dec 14 15:59:20.931:         Msg Type   : CAPWAP_CONFIGURATION_UPDATE_REQUEST
    *Dec 14 15:59:20.931:         Msg Length : 93
    *Dec 14 15:59:20.931:         Msg SeqNum : 38
    *Dec 14 15:59:20.931: 
    *Dec 14 15:59:20.931:      Type : CAPWAP_MSGELE_VENDOR_SPECIFIC_PAYLOAD, Length 89
    *Dec 14 15:59:20.931:         Vendor Identifier  : 0x00409600
    *Dec 14 15:59:20.931:
    *Dec 14 15:59:20.931:
        IE            :   RRM_NEIGHBOR_CTRL_PAYLOAD
    *Dec 14 15:59:20.931:     IE Length     :   83
    *Dec 14 15:59:20.931:     Decode routine not available, Printing Hex Dump
    *Dec 14 15:59:20.931:
    00 0A FA 20 08 01 F4 00 07 0A FA 20 08 03 00 01
    01 00 3C 00 B4 2E 06 2E E7 B4 94 51 B2 C7 79 25
    22 FD BE 04 F6 00 00 00 00 00 00 00 00 4F 50 52
    53 2D 57 69 46 69 00 00 00 00 00 00 00 00 00 00
    00 00 00 00 00 00 00 00 00 00 00 00 00 01 06 0B
    01 01 01
    *Dec 14 15:59:20.931: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 15:59:20.931: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:20.931: CAPWAP Control mesg Sent to 10.250.32.8, Port 5246
    *Dec 14 15:59:20.931:         Msg Type   : CAPWAP_CONFIGURATION_UPDATE_RESPONSE
    *Dec 14 15:59:20.931:         Msg Length : 8
    *Dec 14 15:59:20.931:         Msg SeqNum : 38
    *Dec 14 15:59:20.931: 
    *Dec 14 15:59:20.931:      Type : CAPWAP_MSGELE_RESULT_CODE, Length 4
    *Dec 14 15:59:20.931:         Result Code : CAPWAP_SUCCESS
    *Dec 14 15:59:20.931: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 15:59:21.139: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:21.139: CAPWAP Control mesg Recd from 10.250.32.8, Port 5246
    *Dec 14 15:59:21.139:         HLEN 2,   Radio ID 0,    WBID 1
    *Dec 14 15:59:21.139:         Msg Type   : CAPWAP_CONFIGURATION_UPDATE_REQUEST
    *Dec 14 15:59:21.139:         Msg Length : 111
    *Dec 14 15:59:21.139:         Msg SeqNum : 39
    *Dec 14 15:59:21.139: 
    *Dec 14 15:59:21.139:      Type : CAPWAP_MSGELE_VENDOR_SPECIFIC_PAYLOAD, Length 107
    *Dec 14 15:59:21.139:         Vendor Identifier  : 0x00409600
    *Dec 14 15:59:21.139:
    *Dec 14 15:59:21.139:
        IE            :   RRM_NEIGHBOR_CTRL_PAYLOAD
    *Dec 14 15:59:21.139:     IE Length     :   101
    *Dec 14 15:59:21.139:     Decode routine not available, Printing Hex Dump
    *Dec 14 15:59:21.143:
    01 0A FA 20 08 01 F4 00 07 0A FA 20 08 0C 00 01
    01 00 3C 00 B4 2E 06 2E E7 B4 94 51 B2 C7 79 25
    22 FD BE 04 F6 00 00 00 00 00 00 00 00 4F 50 52
    53 2D 57 69 46 69 00 00 00 00 00 00 00 00 00 00
    00 00 00 00 00 00 00 00 00 00 00 00 00 24 28 2C
    30 34 38 3C 40 95 99 9D A1 01 01 01 01 01 01 01
    01 01 01 01 01
    *Dec 14 15:59:21.143: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 15:59:21.143: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:21.143: CAPWAP Control mesg Sent to 10.250.32.8, Port 5246
    *Dec 14 15:59:21.143:         Msg Type   : CAPWAP_CONFIGURATION_UPDATE_RESPONSE
    *Dec 14 15:59:21.143:         Msg Length : 8
    *Dec 14 15:59:21.143:         Msg SeqNum : 39
    *Dec 14 15:59:21.143: 
    *Dec 14 15:59:21.143:      Type : CAPWAP_MSGELE_RESULT_CODE, Length 4
    *Dec 14 15:59:21.143:         Result Code : CAPWAP_SUCCESS
    *Dec 14 15:59:21.143: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 15:59:25.547: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:25.547: CAPWAP Control mesg Sent to 10.250.32.8, Port 5246
    *Dec 14 15:59:25.547:         Msg Type   : CAPWAP_WTP_EVENT_REQUEST
    *Dec 14 15:59:25.547:         Msg Length : 14
    *Dec 14 15:59:25.547:         Msg SeqNum : 45
    *Dec 14 15:59:25.547: 
    *Dec 14 15:59:25.547:      Type : CAPWAP_MSGELE_VENDOR_SPECIFIC_PAYLOAD, Length 10
    *Dec 14 15:59:25.547:         Vendor Identifier  : 0x00409600
    *Dec 14 15:59:25.547:
    *Dec 14 15:59:25.547:
        IE            :   RRM_LOAD_DATA_PAYLOAD
    *Dec 14 15:59:25.547:     IE Length     :   4
    *Dec 14 15:59:25.547:          slot 0 rxLoad 0 txLoad 0 ccaLoad 33
    *Dec 14 15:59:25.547: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 15:59:25.555: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:25.555: CAPWAP Control mesg Recd from 10.250.32.8, Port 5246
    *Dec 14 15:59:25.555:         HLEN 2,   Radio ID 0,    WBID 1
    *Dec 14 15:59:25.555:         Msg Type   : CAPWAP_WTP_EVENT_RESPONSE
    *Dec 14 15:59:25.555:         Msg Length : 0
    *Dec 14 15:59:25.555:         Msg SeqNum : 45
    *Dec 14 15:59:25.555: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 15:59:25.795: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:25.795: CAPWAP Control mesg Sent to 10.250.32.8, Port 5246
    *Dec 14 15:59:25.795:         Msg Type   : CAPWAP_WTP_EVENT_REQUEST
    *Dec 14 15:59:25.795:         Msg Length : 14
    *Dec 14 15:59:25.795:         Msg SeqNum : 46
    *Dec 14 15:59:25.795: 
    *Dec 14 15:59:25.795:      Type : CAPWAP_MSGELE_VENDOR_SPECIFIC_PAYLOAD, Length 10
    *Dec 14 15:59:25.795:         Vendor Identifier  : 0x00409600
    *Dec 14 15:59:25.795:
    *Dec 14 15:59:25.795:
        IE            :   RRM_LOAD_DATA_PAYLOAD
    *Dec 14 15:59:25.795:     IE Length     :   4
    *Dec 14 15:59:25.795:          slot 1 rxLoad 0 txLoad 0 ccaLoad 0
    *Dec 14 15:59:25.795: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 15:59:25.803: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:25.803: CAPWAP Control mesg Recd from 10.250.32.8, Port 5246
    *Dec 14 15:59:25.803:         HLEN 2,   Radio ID 0,    WBID 1
    *Dec 14 15:59:25.803:         Msg Type   : CAPWAP_WTP_EVENT_RESPONSE
    *Dec 14 15:59:25.803:         Msg Length : 0
    *Dec 14 15:59:25.803:         Msg SeqNum : 46
    *Dec 14 15:59:25.803: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 15:59:30.375: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:30.375: CAPWAP Control mesg Recd from 10.250.32.8, Port 5246
    *Dec 14 15:59:30.375:         HLEN 2,   Radio ID 0,    WBID 1
    *Dec 14 15:59:30.375:         Msg Type   : CAPWAP_CONFIGURATION_UPDATE_REQUEST
    *Dec 14 15:59:30.375:         Msg Length : 17
    *Dec 14 15:59:30.375:         Msg SeqNum : 40
    *Dec 14 15:59:30.375: 
    *Dec 14 15:59:30.375:      Type : CAPWAP_MSGELE_VENDOR_SPECIFIC_PAYLOAD, Length 13
    *Dec 14 15:59:30.375:         Vendor Identifier  : 0x00409600
            SlotId                  :   0
            Mobile Mac Addr         :   BC:52:B7:E3:17:CB
    *Dec 14 15:59:30.375: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 15:59:30.375: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:30.375: CAPWAP Control mesg Sent to 10.250.32.8, Port 5246
    *Dec 14 15:59:30.375:         Msg Type   : CAPWAP_CONFIGURATION_UPDATE_RESPONSE
    *Dec 14 15:59:30.379:         Msg Length : 8
    *Dec 14 15:59:30.379:         Msg SeqNum : 40
    *Dec 14 15:59:30.379: 
    *Dec 14 15:59:30.379:      Type : CAPWAP_MSGELE_RESULT_CODE, Length 4
    *Dec 14 15:59:30.379:         Result Code : CAPWAP_SUCCESS
    *Dec 14 15:59:30.379: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 15:59:30.387: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 15:59:30.387: CAPWAP Control mesg Recd from 10.250.32.8, Port 5246
    *Dec 14 15:59:30.387:         HLEN 2,   Radio ID 0,    WBID 1
    *Dec 14 15:59:30.387:         Msg Type   : CAPWAP_WTP_EVENT_RESPONSE
    *Dec 14 15:59:30.387:         Msg Length : 0
    *Dec 14 15:59:30.387:         Msg SeqNum : 47
    *Dec 14 15:59:30.387: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 16:00:00.387: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 16:00:00.387: CAPWAP Control mesg Sent to 10.250.32.8, Port 5246
    *Dec 14 16:00:00.387:         Msg Type   : CAPWAP_ECHO_REQUEST
    *Dec 14 16:00:00.387:         Msg Length : 0
    *Dec 14 16:00:00.387:         Msg SeqNum : 48
    *Dec 14 16:00:00.387: <<<<  End of CAPWAP Packet  >>>>
    *Dec 14 16:00:00.395: <<<<   Start of CAPWAP Packet  >>>>
    *Dec 14 16:00:00.395: CAPWAP Control mesg Recd from 10.250.32.8, Port 5246
    *Dec 14 16:00:00.395:         HLEN 2,   Radio ID 0,    WBID 1
    *Dec 14 16:00:00.395:         Msg Type   : CAPWAP_ECHO_RESPONSE
    *Dec 14 16:00:00.395:         Msg Length : 15
    *Dec 14 16:00:00.395:         Msg SeqNum : 48
    *Dec 14 16:00:00.395: 
    *Dec 14 16:00:00.395:      Type : CAPWAP_MSGELE_VENDOR_SPECIFIC_PAYLOAD, Length 11
    *Dec 14 16:00:00.395:         Vendor Identifier  : 0x00409600
    *Dec 14 16:00:00.395:
    *Dec 14 16:00:00.395:
        IE            :   UNKNOWN IE 151
    *Dec 14 16:00:00.395:     IE Length     :   5
    *Dec 14 16:00:00.395:     Decode routine not available, Printing Hex Dump
    *Dec 14 16:00:00.395:
    52 AC 80 81 00
    *Dec 14 16:00:00.395: <<<<  End of CAPWAP Packet  >>>>

    Under my AP Policies I only have "Accept Manufactured Installed Certificate (MIC)" checked.  I attempted to add the AP based on MAC Address (c0:67:af:6f:25:70) with this certificate type but still have the same issue.  I then ran the following debug on my controller and this is the output I recieve regarding that MAC.  I tried to cut the output short because it get's somewhat redundant but was unsure what exactly to look for in the output.  Should I be selecting a different certificate type?  I am somewhat new to wireless technologies but doing my best to pick things up so if this seems trivial please forgive my ignorance.
    debug pm pki enable
    *sshpmLscTask: Dec 14 20:42:56.450: sshpmLscTask: LSC Task received a message 4
    *spamApTask6: Dec 14 20:42:58.840: sshpmGetIssuerHandles: locking ca cert table
    *spamApTask6: Dec 14 20:42:58.841: sshpmGetIssuerHandles: calling x509_alloc() for user cert
    *spamApTask6: Dec 14 20:42:58.841: sshpmGetIssuerHandles: calling x509_decode()
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetIssuerHandles: C=US, ST=California, L=San Jose, O=Cisco Systems, CN=AP3G2-c067af6f2570, [email protected]
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetIssuerHandles:   O=Cisco Systems, CN=Cisco Manufacturing CA
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetIssuerHandles: Mac Address in subject is c0:67:af:6f:25:70
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetIssuerHandles: Cert Name in subject is AP3G2-c067af6f2570
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetIssuerHandles: Cert is issued by Cisco Systems.
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCID: called to evaluate
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCID: comparing to row 0, CA cert >bsnOldDefaultCaCert<
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCID: comparing to row 1, CA cert >bsnDefaultRootCaCert<
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCID: comparing to row 2, CA cert >bsnDefaultCaCert<
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCID: comparing to row 3, CA cert >bsnDefaultBuildCert<
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCID: comparing to row 4, CA cert >cscoDefaultNewRootCaCert<
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCID: comparing to row 5, CA cert >cscoDefaultMfgCaCert<
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCertFromCID: called to get cert for CID 282aef7e
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCertFromCID: comparing to row 0, certname >bsnOldDefaultCaCert<
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCertFromCID: comparing to row 1, certname >bsnDefaultRootCaCert<
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCertFromCID: comparing to row 2, certname >bsnDefaultCaCert<
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCertFromCID: comparing to row 3, certname >bsnDefaultBuildCert<
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCertFromCID: comparing to row 4, certname >cscoDefaultNewRootCaCert<
    *spamApTask6: Dec 14 20:42:58.845: sshpmGetCertFromCID: comparing to row 5, certname >cscoDefaultMfgCaCert<
    *spamApTask6: Dec 14 20:42:58.845: ssphmUserCertVerify: calling x509_decode()
    *spamApTask6: Dec 14 20:42:58.856: ssphmUserCertVerify: user cert verfied using >cscoDefaultMfgCaCert<
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetIssuerHandles: ValidityString (current): 2013/12/15/01:42:58
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetIssuerHandles: ValidityString (NotBefore): 2013/08/25/13:01:22
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetIssuerHandles: ValidityString (NotAfter): 2023/08/25/13:11:22
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetIssuerHandles: getting cisco ID cert handle...
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetCID: called to evaluate
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetCID: comparing to row 0, CA cert >bsnOldDefaultCaCert<
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetCID: comparing to row 1, CA cert >bsnDefaultRootCaCert<
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetCID: comparing to row 2, CA cert >bsnDefaultCaCert<
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetCID: comparing to row 3, CA cert >bsnDefaultBuildCert<
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetCID: comparing to row 4, CA cert >cscoDefaultNewRootCaCert<
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetCID: comparing to row 5, CA cert >cscoDefaultMfgCaCert<
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetCID: comparing to row 0, ID cert >bsnOldDefaultIdCert<
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetCID: comparing to row 1, ID cert >bsnDefaultIdCert<
    *spamApTask6: Dec 14 20:42:58.856: sshpmGetCID: comparing to row 2, ID cert >cscoDefaultIdCert<
    *spamApTask6: Dec 14 20:42:58.857: sshpmFreePublicKeyHandle: called with 0x2c5f0cb8
    *spamApTask6: Dec 14 20:42:58.857: sshpmFreePublicKeyHandle: freeing public key
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCID: called to evaluate
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCID: comparing to row 0, CA cert >bsnOldDefaultCaCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCID: comparing to row 1, CA cert >bsnDefaultRootCaCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCID: comparing to row 2, CA cert >bsnDefaultCaCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCID: comparing to row 3, CA cert >bsnDefaultBuildCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCID: comparing to row 4, CA cert >cscoDefaultNewRootCaCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCID: comparing to row 5, CA cert >cscoDefaultMfgCaCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCID: comparing to row 0, ID cert >bsnOldDefaultIdCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCID: comparing to row 1, ID cert >bsnDefaultIdCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCID: comparing to row 2, ID cert >cscoDefaultIdCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCertFromCID: called to get cert for CID 183fd2b6
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCertFromCID: comparing to row 0, certname >bsnOldDefaultCaCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCertFromCID: comparing to row 1, certname >bsnDefaultRootCaCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCertFromCID: comparing to row 2, certname >bsnDefaultCaCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCertFromCID: comparing to row 3, certname >bsnDefaultBuildCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCertFromCID: comparing to row 4, certname >cscoDefaultNewRootCaCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCertFromCID: comparing to row 5, certname >cscoDefaultMfgCaCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCertFromCID: comparing to row 0, certname >bsnOldDefaultIdCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCertFromCID: comparing to row 1, certname >bsnDefaultIdCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCertFromCID: comparing to row 2, certname >cscoDefaultIdCert<
    *spamApTask0: Dec 14 20:43:17.451: sshpmGetCID: called to evaluate

  • Help adding new WLC to existing ACS

    Hi All,
    I need help with this.
    This network has a working WLC that authenticates wireless users against an ACS by MAC address. It works fine.
    I need to add a new WLC.
    I added the WLC, the APs connect to the WLC fine, but the users get limited connectivity and we've found out that is because the new WLC is getting authentication errors against the ACS.
    The configuration of the new WLC is exactly the same as the current working WLC and both controllers show as AAA clients on the ACS.
    I want to know if somebody can point me out in the right direction to solve this.
    There's connectivity fine between all devices (as far as PING goes), and there's no Firewall or filters in between.
    The difference I see on both WLCs is that on the working one (WLC1), under Security - AP Policies, we see the AP Authorization List with the MAC addresses/cert type/hash.  We don't get this information on the non-working WLC (attached document shows both)
    Also in the attached document, I'm sending the errors I get no the WLC2 controller.
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    Federico.

    Federico,
    I didn't get you when you say that you see only One WLC under groupsetup/Mac address. Could you please elaborate this?
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    JK
    Do rate helpful posts-

  • How can I add a new WLC on my network

    Hi there,
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    Those APs are belonged to a couple of vlans.
    I planed to add a new WLC4404(v5.0.148.0) on same network with a old one.
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    I noticed some APs could be registered only on same vlan with the managemnet interface of the WLC.
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    Well since the ap's only know of the existing WLC, the only way they will join, is if you remove the existing wlc and let the ap's find the new wlc. When you configure the mobility group, that info is pushed to the ap, so that it knows of the new wlc. This way you can set the primary ap to the new one and the second wlc to the existing wlc.... make sure ap fallback is enabled so that the ap will try to join the new wlc. If you still have issues, I would console into the ap and capture the log when you faile the existing wlc.

  • AP's will not join new 5508's

    We just completed deployment of (4) 5508-250's in a large enviroment. We are now trying to get some test AP's to join the new WLC's. At one point it appeared that one of the 5 joined but the other 4 did not. We rebboted everything including resetting the AP's to factory and upon doing that all 5 ap's came up and joined the legacy WISM's blades sitting in the core.
    The new 5508's are sitting on a new stack of switches running 12.2.58(SE2) ip base.  We have all new subnets for the new ap's as well as all vlan interfaces on the controllers themselves. IE: vlan 499 and vlan 500. Vlan 500 is Management and 499 is the ap-manager interfaces (32 of them).
    1. Why would the new AP's prefer the old WISM to the 5508's?
    2. What do we need to do to fix that until the we can do a migration?
    3. The WLC's and the cores are not in the same stack. The WLC's are on the customers 6509 and the (4) 5508's are on a new 3750x stack with a port channel to the core 6509.
    4. Does the new stack have to be running the L-3 IOS with a routing protocol running. The customers current enviroment is EIGRP.
    5. I have looked at the new WLC configuration and compared it to other similar sites and they are the same with the exception of the L3 on the new 3750x stack.
    Thanks,
    Evan Kalbach

    Here is my response to your queries.
    1.  Unless you configure primary,secondary (HA parameters) on your AP, it does not prefer 5508 as long as it can reach both controllers
    2. You can configure the 5508 as primary controller ( & WiSM as secondary) to inluence AP to go to 5508 as first preference. You can try below CLI command on your WiSM for the APs you want to register to 5508 as primary & keep WiSM as secondary.
    config ap secondary-base
    config ap primary-base <5508 WLC name> <5508 Mgt IP>
    3. WLC does not need to connect Core
    4. As long as WLC have rachability to rest of networks, that's fine. No L3 routing required on the swich you connect the WLC.L3 gateway can be defined another L3 switch. Then you should have extend L2 from the WLC connect switch upto L3 defined switch.
    5. Doesn't matter this.
    HTH
    Rasika
    **** Pls rate all useful responses ****

  • AP(2720e) not joining a WLC (2504)

    I recently purchased two 2702e AP's to expand the wireless coverage of our network but when I plug them in, they will not join the AP for some reason.
    This is what I am getting on the controller;
    (Cisco Controller) >show ap join stats detailed f44e0544e944
    Discovery phase statistics
    - Discovery requests received.............................. 51
    - Successful discovery responses sent...................... 26
    - Unsuccessful discovery request processing................ 0
    - Reason for last unsuccessful discovery attempt........... Not applicable
    - Time at last successful discovery attempt................ Dec 08 10:24:37.695
    - Time at last unsuccessful discovery attempt.............. Not applicable
    Join phase statistics
    - Join requests received................................... 0
    - Successful join responses sent........................... 0
    - Unsuccessful join request processing..................... 0
    - Reason for last unsuccessful join attempt................ Not applicable
    - Time at last successful join attempt..................... Not applicable
    - Time at last unsuccessful join attempt................... Not applicable
    Configuration phase statistics
    - Configuration requests received.......................... 0
    - Successful configuration responses sent.................. 0
    - Unsuccessful configuration request processing............ 0
    - Reason for last unsuccessful configuration attempt....... Not applicable
    --More-- or (q)uit
    - Time at last successful configuration attempt............ Not applicable
    - Time at last unsuccessful configuration attempt.......... Not applicable
    Last AP message decryption failure details
    - Reason for last message decryption failure............... Not applicable
    Last AP disconnect details
    - Reason for last AP connection failure.................... Not applicable
    - Last AP disconnect reason................................ Not applicable
    Last join error summary
    - Type of error that occurred last......................... None
    - Reason for error that occurred last...................... Not applicable
    - Time at which the last join error occurred............... Not applicable
    AP disconnect details
    - Reason for last AP connection failure.................... Not applicable
    I have tried it with just the default settings and by setting the IP on the AP to no avail.
    Any suggestion would be much appreciated.
    Eric

    Hi Eric,
    What software code is running on your 2504 ? I hope it is 7.6.130.0
    If it is 8.0.100.0, then there was a crtical bug given below, you need to check whether you hitting this
    https://tools.cisco.com/bugsearch/bug/CSCur43050
    Conditions:
    Seen only with APs that were manufactured in August, September or October, 2014 - all Aironet APs were affected EXCEPT the 700 series. Seen with WLCs running 8.0.100.0 or an 8.0.100.x special.
    If the WLC was manufactured in September 2014, or later (i.e. has a SHA2 MIC), then the first symptom is seen, i.e. the AP joins the 8.0.100 WLC, downloads the image, but then fails to rejoin.
    If the WLC was manufactured before September 2014 (i.e. does not have a SHA2 MIC), then the second symptom is seen, i.e. the AP can join the 8.0.100 WLC OK, but then will fail download during a subsequent upgrade.
    Also seen with new APs trying to join a controller running IOS-XE 3.6.0 (15.3(3)JN k9w8 image.) (Track CSCur50946 for the IOS-XE fix)
    Workaround:
    Downgrade to AireOS 7.6.130.0, or to IOS-XE 3.3, if the APs are supported in the earlier code
    Pls attach  AP console output while trying to boot & register to see the exact reason for failure.
    HTH
    Rasika
    **** Pls rate all useful responses ****

  • Converted 1140 AP can't join the WLC 5508

    Hello! Please, help me to sort my problem out.
    We have bought autonomous APs   AIR-AP1141N-E-K9 and converted them to the lightweight mode, but they cannot join the WLC 5508. The errors are below. There were NO problems with the LAPs that were bought before, together with the WLC.
    AP's IP: 172.22.90.27   IOS version  12.4
    WLC's IP: 172.22.90.20   IOS version 6.0.188.0
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    This Discussion has been converted into document:- https://supportforums.cisco.com/docs/DOC-23054
    +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    logs from the AP:
    Translating "CISCO-LWAPP-CONTROLLER"...domain server (255.255.255.255)
    *Oct 13 21:37:06.044: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Oct 13 21:37:06.045: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Oct 13 21:37:06.046: bsnInitRcbSlot: slot 1 has NO radio
    *Oct 13 21:37:06.056: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to a
    dministratively down
    *Oct 13 21:37:06.066: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to r
    eset
    *Oct 13 21:37:06.098: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
    Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)
    *Oct 13 21:37:15.060: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLL
    ER
    *Oct 13 21:37:24.060: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROL
    LER
    *Oct 13 21:37:34.060: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Oct 13 21:38:34.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
    p: 172.22.90.20 peer_port: 5246
    *Oct 13 21:38:34.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
    *Oct 13 21:38:34.822: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully
    peer_ip: 172.22.90.20 peer_port: 5246
    *Oct 13 21:38:34.823: %CAPWAP-5-SENDJOIN: sending Join Request to 172.22.90.20
    *Oct 13 21:38:34.823: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
    *Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Contr
    ol Message from 172.22.90.20
    *Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
    *Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag
    e from controller
    *Oct 13 21:38:39.823: %CAPWAP-5-SENDJOIN: sending Join Request to 172.22.90.20
    *Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Contr
    ol Message from 172.22.90.20
    *Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
    *Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag
    e from controller
    *Oct 13 21:38:39.824: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap p
    acket from 172.22.90.20
    *Oct 13 21:39:33.999: %DTLS-5-SEND_ALERT: Send WARNING : Close notify Alert to 1
    72.22.90.20:5246
    *Oct 13 21:39:34.000: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Oct 13 21:38:34.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
    p: 172.22.90.20 peer_port: 5246
    *Oct 13 21:38:34.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
    *Oct 13 21:38:34.001: %DTLS-5-PEER_DISCONNECT: Peer 172.22.90.20 has closed conn
    ection.
    *Oct 13 21:38:34.001: %DTLS-5-SEND_ALERT: Send WARNING : Close notify Alert to 1
    72.22.90.20:5246
    *Oct 13 21:38:34.001: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 3 combination
    *Oct 13 21:38:34.125: %CAPWAP-3-ERRORLOG: Dropping dtls packet since session is
    not established.
    logs from the WLC:
    debug capwap events enable
    *Dec 21 15:02:06.244: 68:bc:0c:63:3d:a0 DTLS keys for Control Plane deleted successfully for AP 172.22.90.27
      *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 DTLS connection closed event receivedserver (172:22:90:20/5246) client (172:22:90:27/21077)
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Entry exists for AP (172:22:90:27/21077)
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 apfSpamProcessStateChangeInSpamContext: Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 apfSpamProcessStateChangeInSpamContext: Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 1
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 1
    Ble
    *Dec 21 15:04:03.194: 68:bc:0c:63:3d:a0 capwap_ac_platform.c:1223 - Operation State 0 ===> 4
    *Dec 21 15:04:03.194: 68:bc:0c:63:3d:a0 Register LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
      *Dec 21 15:05:36.253: 68:bc:0c:63:3d:a0 Join Version: = 100711424
    *Dec 21 15:05:36.253: 68:bc:0c:63:3d:a0 Join resp: CAPWAP Maximum Msg element len = 93
    debug capwap errors enable
    *Dec 21 16:16:51.879: 68:bc:0c:63:3d:a0 DTLS connection was closed
    *Dec 21 16:17:09.940: 68:bc:0c:63:3d:a0 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 12, joined Aps =5
    debug capwap detail enable
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 CAPWAP Control Msg Received from 172.22.90.27:21078
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 packet received of length 281 from 172.22.90.27:21078
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Msg Type = 3 Capwap state = 5
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: Result Code message element len = 8
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 1. 47 0
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 2. 232 3
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 3. 6 0
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 4. 12 0
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: AC Descriptor message element len = 48
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 acName = Wi-Fi_Controller
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: AC Name message element len = 68
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: WTP Radio Information message element len = 77
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: CAPWAP Control IPV4 Address len = 87
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Sending encrypted packet to AP 172:22:90:27 (21078)
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Releasing WTP
    *Dec 21 16:24:12.212: 68:bc:0c:63:3d:a0 CAPWAP Control Msg Received from 172.22.90.27:21077
    *Dec 21 16:24:12.212: 68:bc:0c:63:3d:a0 DTLS connection 0x167c8b20 closed by controller
    *Dec 21 16:24:12.212: DTL Deleting AP 9 - 0.0.0.0
    *Dec 21 16:24:12.214: CAPWAP DTLS connection closed msg
    *Dec 21 16:24:12.216: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'mfpSendEventReport+168' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.216: Received SPAM_MFP_RADIO_DOWN message
    *Dec 21 16:24:12.218: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'l2roamInit+560' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.220: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamCallbackInSpamContext+1224' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.222: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamSendBlackListTable+376' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.224: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'rrmIappSendChdPacket+2320' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.226: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'asTrackInitTask+19360' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.228: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'mfpSendEventReport+168' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.228: Received SPAM_MFP_RADIO_DOWN message
    *Dec 21 16:24:12.230: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'l2roamInit+560' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.232: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamCallbackInSpamContext+1224' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.234: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamSendBlackListTable+376' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.236: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'rrmIappSendChdPacket+2320' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.238: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'asTrackInitTask+19360' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.238: 68:bc:0c:63:3d:a0 Deleting and removing AP 68:bc:0c:63:3d:a0 from fast path
    P.S. The time is set to the WLC with the NTP
    P.P.S. Don't lookup at the time the logs were made - they were made not during the same day/time

    I have solved this as soon as published my problem!!!
    the answer is published here:
    https://supportforums.cisco.com/thread/2004491
    especially in the post of Matthew Fowler
    Hi,
    Please take a look at CSCte01087.
    I see that your WLC is 10.0.13.5 and your AP is 10.0.13.28/24 so they are on the same subnet. I also see your AP MAC address does not begin with 00. This is why I believe it is relevant.
    Please try the workaround or open a TAC case if you need a fix.
    -Matt
    Symptom:
    An access point running 6.0.188.0 code may be unable to join a WLC5508.
    Messages similar to the following will be seen on the AP.
       %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
       %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Control Message
    Conditions:
    At least one of the following conditions pertains:
    - The high order byte of the AP's MAC address is nonzero, and the AP is in
    the same subnet as the WLC5508's management (or AP manager) interface
    - The WLC's management (or AP manager) interface's default gateway's
    MAC address' high order byte is nonzero.
    Workaround:
    If the MAC address of the WLC's default gateway does not begin with 00,
    and if all of the APs' MAC addresses begin with 00, then: you can put
    the APs into the same subnet as the WLC's management (or AP manager)
    interface.
    In the general case, for the situation where the WLC's default gateway's
    MAC does not begin with 00, you can address this by changing it to begin
    with 00. Some methods for doing this include:
    -- use the "mac-address" command on the gateway, to set a MAC address
    that begins with 00
    -- then enable HSRP on the gateway (standby ip ww.xx.yy.zz) and use this
    IP as the WLC's gateway.
    For the case where the APs' MAC addresses do not begin with 00, then make
    sure that they are *not* in the same subnet as the WLC's management
    (AP manager) interface, but are behind a router.
    Another workaround is to downgrade to 6.0.182.0.  However, after
    downgrading the WLC to 6.0.182.0, any APs that have 6.0.188.0 IOS
    (i.e. 12.4(21a)JA2) still installed on them will be unable to join.
    Therefore, after downgrading the WLC, the APs will need to have a
    pre-12.4(21a)JA2 rcvk9w8 or k9w8 image installed on them.
    different vlan!!!! yes! thank you Matthew Fowler sooooo much!!!!

  • Ap won't join the WLC

    Hello Guys,
    I have converted ap 1131 from autonomous to lwapp successfully by using upgrade utility tool but the AP does not join the WLC 2106. I can see it as a neighbor on the switch with no IP address. please help me.
    Thank you

    Hello Scott,
    Thank you for the reply
    Please find the attached file for the config, i found out that i have not updated the time on WLC  but i did update the time on WLC and tested for other AP and this one too wont join the WLC. The ap are located remote.
    atsg-wl1#show run | incl hostname
    hostname atsg-wl1
    atsg-wl1#test pb display
    Display of the Parameter Block
    Total Number of Records : 7
    Number of Certs : 6
    Number of Keys : 1
    atsg-wl1#term length 0
    atsg-wl1#show version | include Cisco IOS
    Cisco IOS Software, C1130 Software (C1130-K9W7-M), Version 12.3(7)JA3, RELEASE SOFTWARE (fc1)
    atsg-wl1#show controller | include Radio AIR
    Radio AIR-AP1131G, Base Address 0019.0737.02f0, BBlock version 0.00, Software version 5.80.15
    Radio AIR-AP1131A, Base Address 0019.073b.02d0, BBlock version 0.00, Software version 5.80.15
    atsg-wl1#show controllers d0 | include Current
    Current Frequency: 2447 MHz  Channel 8
    Current CCK Power: 14 dBm
    Current OFDM Power: 14 dBm
    Current Rates:  basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0
    atsg-wl1#show controllers d1 | include Current
    Current Frequency: 5805 MHz  Channel 161
    Current Power: 17 dBm
    Current Rates:  basic-6.0 9.0 basic-12.0 18.0 basic-24.0 36.0 48.0 54.0
    atsg-wl1#show run | include station-role
    station-role root
    station-role root
    atsg-wl1#test pb disp
    Display of the Parameter Block
    Total Number of Records : 7
    Number of Certs : 6
    Number of Keys : 1
    atsg-wl1#show int F0 | include address
      Hardware is PowerPCElvis Ethernet, address is 0019.555f.ccfa (bia 0019.555f.ccfa)
    atsg-wl1#show int | include Dot11Radio
    Dot11Radio0 is up, line protocol is up
    Dot11Radio1 is up, line protocol is up
    atsg-wl1#show sntp | exclude SNTP
    10.148.0.1         16        1        never     
    172.16.21.57       16        1        never     
    Broadcast client mode is enabled.
    atsg-wl1#show run
    Building configuration...
    Current configuration : 6025 bytes
    ! Last configuration change at 19:35:46 UTC Thu Jan 31 2013 by didata
    ! NVRAM config last updated at 19:13:48 UTC Fri Feb 1 2013 by didata
    version 12.3
    no service pad
    service timestamps debug datetime msec
    service timestamps log datetime localtime
    service password-encryption
    hostname atsg-wl1
    logging buffered informational
    logging console informational
    enable secret 5
    ip subnet-zero
    ip domain name aspentech.com
    ip name-server 10.96.16.230
    ip name-server 10.148.0.249
    ip name-server 10.32.19.1
    aaa new-model
    aaa group server radius rad_eap
    server 10.16.16.123 auth-port 1645 acct-port 1646
    aaa authentication login default group tacacs+ local
    aaa authentication login eap_methods group rad_eap
    aaa authentication login mac_methods local
    aaa authentication enable default group tacacs+ enable
    aaa authorization exec default group tacacs+ local
    aaa authorization commands 15 default group tacacs+ local
    aaa accounting exec default start-stop group tacacs+
    aaa accounting commands 15 default start-stop group tacacs+
    aaa accounting system default start-stop group tacacs+
    aaa session-id common
    no dot11 igmp snooping-helper
    dot11 ssid
       authentication open eap eap_methods
       authentication network-eap eap_methods
       guest-mode
       infrastructure-ssid optional
    dot11 network-map
    power inline negotiation prestandard source
    usernamepassword 7
    username privilege 15 password 7
    usernamep rivilege 15 password 7
    class-map match-all _class_Protocol_301_C351
    match access-group name Voice_Over_IP_301
    class-map match-all _class_8
    match ip dscp cs1
    class-map match-all _class_0
    match ip dscp default
    class-map match-all _class_48
    match ip dscp cs6
    class-map match-all _class_18
    match ip dscp af21
    class-map match-all _class_24
    match ip dscp cs3
    class-map match-all _class_16
    match ip dscp cs2
    class-map match-all _class_34
    match ip dscp af41
    class-map match-all _class_26
    match ip dscp af31
    class-map match-all _class_40
    match ip dscp cs5
    class-map match-all _class_46
    match ip dscp ef
    class-map match-all _class_56
    match ip dscp cs7
    class-map match-all _class_10
    match ip dscp af11
    class-map match-all _class_32
    match ip dscp cs4
    policy-map _policy_Voice_Over_IP_202
    class _class_Protocol_301_C351
      set cos 6
    policy-map _policy_fallback_policy
    class _class_0
      set cos 0
    class _class_8
      set cos 1
    class _class_10
      set cos 1
    class _class_16
      set cos 2
    class _class_18
      set cos 2
    class _class_24
      set cos 3
    class _class_26
      set cos 3
    class _class_32
      set cos 4
    class _class_34
      set cos 4
    class _class_40
      set cos 5
    class _class_46
      set cos 5
    class _class_48
      set cos 6
    class _class_56
      set cos 7
    bridge irb
    interface Dot11Radio0
    no ip address
    no ip route-cache
    shutdown
    encryption mode wep mandatory mic key-hash
    broadcast-key change 900
    ssid
    traffic-class background cw-min 5 cw-max 8 fixed-slot 2
    traffic-class best-effort cw-min 5 cw-max 8 fixed-slot 6
    traffic-class video cw-min 4 cw-max 6 fixed-slot 1
    traffic-class voice cw-min 3 cw-max 7 fixed-slot 1
    speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0
    packet retries 32
    fragment-threshold 2338
    station-role root
    rts threshold 2339
    rts retries 32
    world-mode legacy
    no cdp enable
    infrastructure-client
    bridge-group 1
    bridge-group 1 subscriber-loop-control
    bridge-group 1 block-unknown-source
    no bridge-group 1 source-learning
    no bridge-group 1 unicast-flooding
    bridge-group 1 spanning-disabled
    interface Dot11Radio1
    no ip address
    no ip route-cache
    shutdown
    encryption mode wep mandatory mic key-hash
    broadcast-key change 900
    ssid aspen100abcdefgh
    speed basic-6.0 9.0 basic-12.0 18.0 basic-24.0 36.0 48.0 54.0
    station-role root
    world-mode legacy
    bridge-group 1
    bridge-group 1 subscriber-loop-control
    bridge-group 1 block-unknown-source
    no bridge-group 1 source-learning
    no bridge-group 1 unicast-flooding
    bridge-group 1 spanning-disabled
    interface FastEthernet0
    no ip address
    no ip route-cache
    duplex auto
    speed auto
    bridge-group 1
    no bridge-group 1 source-learning
    bridge-group 1 spanning-disabled
    interface BVI1
    ip address 10.148.0.7 255.255.255.0
    no ip route-cache
    ip default-gateway 10.148.0.1
    ip http server
    ip http authentication aaa
    no ip http secure-server
    ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
    ip tacacs source-interface BVI1
    ip radius source-interface BVI1
    ip access-list extended Voice_Over_IP_300
    permit 119 any any
    permit ip any any
    ip access-list extended Voice_Over_IP_301
    permit 119 any any
    permit ip any any
    logging facility local0
    snmp-server view iso_view iso included
    snmp-server community admin view iso_view RW
    snmp-server community all4114all view iso_view RW
    snmp-server community ddbos2000 RO
    snmp-server location ATSG
    snmp-server contact James Lee
    snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart
    snmp-server enable traps tty
    snmp-server enable traps disassociate
    snmp-server enable traps deauthenticate
    snmp-server enable traps authenticate-fail
    snmp-server enable traps config
    snmp-server enable traps syslog
    snmp-server host 192.135.137.12 ddbos2000
    tacacs-server host 10.16.16.123 key 7
    tacacs-server host 10.96.16.245 key 7
    tacacs-server directed-request
    radius-server host 10.16.16.123 auth-port 1645 acct-port 1646 timeout 5 retransmit 3 key 7
    radius-server deadtime 120
    radius-server vsa send accounting
    radius-server vsa send authentication
    control-plane
    bridge 1 route ip
    line con 0
    transport preferred all
    transport output all
    stopbits 1
    line vty 0 4
    exec-timeout 0 0
    transport preferred all
    transport input all
    transport output all
    line vty 5 15
    exec-timeout 0 0
    transport preferred all
    transport input all
    transport output all
    end
    atsg-wl1#show run | incl hostname
    hostname atsg-wl1
    atsg-wl1#arch down /over /create-space  tftp://10.148.0.118/images/c1130-rcvk                                                                    $over /create-space  tftp://10.148.0.118/images/c1130-rcvk9                  w8-tar.12                                                                   te-space  tftp://10.148.0.118/images/c1130-rcvk9w8-tar.123                  -11.JX1.t                                                                  ftp://10.148.0.118/images/c1130-rcvk9w8-tar.123-11.JX1.ta                  r
    examining image...
    Loading images/c1130-rcvk9w8-tar.123-11.JX1.tar from 10.148.0.118 (via BVI1): !
    extracting info (273 bytes)!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    [OK - 1873920 bytes]
    Image info:
        Version Suffix: rcvk9w8-
        Image Name: c1130-rcvk9w8-mx
        Version Directory: c1130-rcvk9w8-mx
        Ios Image Size: 1874432
        Total Image Size: 1874432
        Image Feature: WIRELESS LAN|LWAPP|RECOVERY
        Image Family: C1130
        Wireless Switch Management Version: 3.0.51.0
    Extracting files...
    Loading images/c1130-rcvk9w8-tar.123-11.JX1.tar from 10.148.0.118 (via BVI1): !
    extracting info (273 bytes)
    c1130-rcvk9w8-mx/ (directory) 0 (bytes)
    extracting c1130-rcvk9w8-mx/c1130-rcvk9w8-mx (1867816 bytes)!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    extracting c1130-rcvk9w8-mx/info (273 bytes)
    extracting info.ver (273 bytes)!
    [OK - 1873920 bytes]
    Deleting current version...
    Deleting flash:/c1130-k9w7-mx.123-7.JA3...done.
    New software image installed in flash:/c1130-rcvk9w8-mx
    Configuring system to use new image...done.
    atsg-wl1#show archive status
    SUCCESS: Upgrade complete.
    atsg-wl1#write erase
    Erasing the nvram filesystem will remove all configuration files! Continue? [confirm]
    [OK]
    Erase of nvram: complete
    atsg-wl1#dir flash:
    Directory of flash:/
        2  -rwx        2072  Jan 31 2013 19:36:18 +00:00  private-multiple-fs
      149  drwx         128  Jan 31 2013 19:36:11 +00:00  c1130-rcvk9w8-mx
        4  -rwx         342  Jan 31 2013 19:36:14 +00:00  env_vars
    15998976 bytes total (14126080 bytes free)
    atsg-wl1#dir nvram:
    Directory of nvram:/
       30  -rw-           0                      startup-config
       31  ----           0                      private-config
        1  -rw-           0                      ifIndex-table
        2  ----          12                      persistent-data
    32768 bytes total (30668 bytes free)
    atsg-wl1#sh crypto ca trustpoints
    atsg-wl1#sh crypto ca certificates
    atsg-wl1#terminal length 0
    atsg-wl1#show run | begin BVI1
    interface BVI1
    ip address 10.148.0.7 255.255.255.0
    no ip route-cache
    ip default-gateway 10.148.0.1
    ip http server
    ip http authentication aaa
    no ip http secure-server
    ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
    ip tacacs source-interface BVI1
    ip radius source-interface BVI1
    ip access-list extended Voice_Over_IP_300
    permit 119 any any
    permit ip any any
    ip access-list extended Voice_Over_IP_301
    permit 119 any any
    permit ip any any
    logging facility local0
    snmp-server view iso_view iso included
    snmp-server community admin view iso_view RW
    snmp-server community all4114all view iso_view RW
    snmp-server community ddbos2000 RO
    snmp-server location ATSG
    snmp-server contact James Lee
    snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart
    snmp-server enable traps tty
    snmp-server enable traps disassociate
    snmp-server enable traps deauthenticate
    snmp-server enable traps authenticate-fail
    snmp-server enable traps config
    snmp-server enable traps syslog
    snmp-server host 192.135.137.12 ddbos2000
    tacacs-server host 10.16.16.123 key 7
    tacacs-server host 10.96.16.245 key 7
    tacacs-server directed-request
    radius-server host 10.16.16.123 auth-port 1645 acct-port 1646 timeout 5 retransmit 3 key 7
    radius-server deadtime 120
    radius-server vsa send accounting
    radius-server vsa send authentication
    control-plane
    bridge 1 route ip
    line con 0
    transport preferred all
    transport output all
    stopbits 1
    line vty 0 4
    exec-timeout 0 0
    transport preferred all
    transport input all
    transport output all
    line vty 5 15
    exec-timeout 0 0
    transport preferred all
    transport input all
    transport output all
    end

  • LAP's are unable to join Cisco WLC

    Dear all,
    I  have moved my WLC to my datacentre from branch office. after movement i have updated DHCP options with the new ip address but all of my access point are not joining  to WLC.Kindly check the attached cofiguration of WLC as well as LAP logs and It will be a great help if somebody can help me to relsolve this issue.
    Please note that  for datacenter -  Branch connectivity we are using L3  MPLS line and there is no firewall between the office and I am using Ver 7 software on my WLC

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    Hi,
    Your DHCP option 43 is good
    From your file ‘AP error logs.txt’ it’s clear that the DHCP server provides option 43 that point to 10.204.20.4.
    I also see that the controller name is AEDXBWLC01.
    /* Style Definitions */
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    mso-pagination:widow-orphan;
    font-size:11.0pt;
    font-family:"Calibri","sans-serif";
    mso-ascii-font-family:Calibri;
    mso-ascii-theme-font:minor-latin;
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    mso-hansi-theme-font:minor-latin;
    mso-bidi-font-family:"Times New Roman";
    mso-bidi-theme-font:minor-bidi;}
    The AP cannot guess this name so this means that it can communicate with the controller.
    You do not need to configure DNS
    Your DNS server is not configured with CISCO-LWAPP-CONTROLLER.localdomain. But you do not need to configure DNS since you already have a working option 43.
    If you want to use DNS you should configure both CISCO-CAPWAP-CONTROLLER.localdomain and CISCO-LWAPP-CONTROLLER.localdomain, where localdomain is the access point domain name. Old software use LWAPP and new software uses CAPWAP.
    What might cause the problems?
    I believe that you have a certificate mismatch between the controller and the AP. In order to fix this you can manually add the AP to the AP authorization list.
    In order to allow APs to join, use one of these options:
    Add them to the authorization list of the WLC: use the config auth-list add mic command.
    Add them as clients to the RADIUS server. The Called-Station-ID is the MAC address of the controller. If you separate the APs into groups, you can create policies to define which APs can authenticate against which Called-Station-IDs.
    Debug
    You can debug to see what’s happening when the AP tries to join the controller.
    You can also use this debug to obtain the Ethernet address for the AP:
    (Cisco Controller) >debug lwapp events enable
    Mon May 22 12:00:21 2006: Received LWAPP DISCOVERY REQUEST from AP 00:0b:85:5b:fb:d0 to ff:ff:ff:ff:ff:ff on port '1'
    Mon May 22 12:00:21 2006: Successful transmission of LWAPP Discovery-Response to AP 00:0b:85:5b:fb:d0 on Port 1
    /André

  • How can I apply existing WCS "WLAN Config" templates to a new WLC?

    We've been running a pair of WLC 4402s managed by WCS, thus we are still on the older 7.0.235.0 (WCS) / 7.0.235.3 (WLC) release. I'm trying to add an additional WLC 4402-50 as a hot spare. I first ran the manual setup steps to give it an IP in our range, and used the WLCs web page to set our SNMP communities and such to the values used by our existing WLCs, then I added the new WLC in WCS.
    At this point I could apply most of the "Controller Templates" from our existing configuration to the new unit. However, I can not get it to take our existing interfaces nor our WLAN Configurations. How do I avoid needing to recreate these from scratch on the new WLC?
    We only have four dynamic interfaces, and each WLC needs its own IP address for each interface, so I did manually add these via the WLCs web page. However, now when I go to the WCS' "Configure > Contoller Templagte Launch Pad" page, then select "WLANs > WLAN Configuration", I see my usual list of WLANs, but can't figure how to push them to the new WLC.
    For all of the other templates on the launch pad, I can select a template, click the "Apply to Controllers..." button, and I get a list that has my existing two and also the new controller. I can select the new controller, and apply the template, and it succeeds.
    Yet if I select a specific WLAN config, and press "Apply to Controllers...", the list that appears has only my existing two WLCs, not the the new one.
    In small green type at the top it says, "Controllers configured with Interface/Interface Group - 'w-restricted'  and selected RADIUS server(s), LDAP servers, ACL Name with rules and  Ingress interface are shown."
    I have already manually added the interface "w-restricted" to the new controller, and have added the RADIUS servers via the template used by our other two WLCs. Not sure what to do about "LDAP servers, ACL Name with rules and  Ingress interface", as we don't have any ACL rules, nor use LDAP directly from the WLCs (as all user ID stuff is via RADIUS).
    Any hints on what manual setup I should add to get the new WLC in the list for these WLAN Configs?
    Thanks,
    Steve

    To be honest, if your only adding another WLC, your better off creating the interface and WLAN's manually. I don't like pushing out templates to create new WLAN's. I would use it to adjust an existing WLAN, but that would be it. To me it's safer. Also your new WLC is on the same code? If you really want to figure it out, I would manually add the interfaces first then refresh the co fog from the new WLC and then push out the WLAN SSID and see if it takes. If not, don't waste your time anymore and create it manually.
    Sent from Cisco Technical Support iPhone App

  • AP 3702 not join the WLC

    Hi,
    I have two WLC 8500 working in SSO and with nat enable feature configure in management interface.
    SSO is working, but i have to configure NAT before SSO becasuse when SSO is up, ip address and nat are greyed out in managemente interface.
    Some AP's must join the controller in the private address of the management interface and others AP must join in the public ip address configured in NAT address. 
    for some reason, there are a lot of AP's that can't join the controller, i have 3 ap's joined in the public ip address and 3 ap's joined in the private ip address
    config network ap-discovery nat-only disable is already configured, from the console of one AP that can't not join i see the following:
    *Sep 10 12:32:48.115: %CAPWAP-3-ERRORLOG: Selected MWAR 'GI12WLC001A'(index 0).
    *Sep 10 12:32:48.115: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Sep 10 12:35:48.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 212.89.5.130 peer_port: 5246
    *Sep 10 12:36:17.999: DTLS_CLIENT_ERROR: ../capwap/base_capwap/dtls/base_capwap_dtls_connection_db.c:2176 Max retransmission count reached!
    *Sep 10 12:36:47.999: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 212.89.5.130:5246
    *Sep 10 12:36:47.999: %CAPWAP-3-ERRORLOG: Selected MWAR 'GI12WLC001A'(index 0).
    *Sep 10 12:36:47.999: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Sep 10 12:35:48.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.35.0.78 peer_port: 5246
    the AP is trying both private and public ip address to join the WLC but can't join properly.
    From the WLC console:
    debug capwap errors enable:
    *spamApTask4: Sep 10 13:13:49.837: 00:10:db:ff:50:06 Discarding non-ClientHello Handshake OR DTLS encrypted packet from  10.35.1.13:47807)since DTLS session is not established 
    *spamApTask3: Sep 10 13:13:49.958: 1c:6a:7a:5b:e0:30 ApModel: AIR-CAP3702I-E-K9
    *spamApTask3: Sep 10 13:13:49.958: Unknown AP type. Using Controller Version!!!
    *spamApTask3: Sep 10 13:13:49.958: Unknown AP type. Using Controller Version!!!
    *spamApTask3: Sep 10 13:13:49.958: 1c:6a:7a:5b:e0:30 ApModel: AIR-CAP3702I-E-K9
    *spamApTask3: Sep 10 13:13:49.958: Unknown AP type. Using Controller Version!!!
    *spamApTask3: Sep 10 13:13:49.958: Unknown AP type. Using Controller Version!!!
    *spamApTask2: Sep 10 13:13:52.103: 00:10:db:ff:50:06 Discarding non-ClientHello Handshake OR DTLS encrypted packet from  10.35.1.11:21207)since DTLS session is not established 
    *spamApTask1: Sep 10 13:13:52.224: 1c:6a:7a:5e:0f:10 ApModel: AIR-CAP3702I-E-K9
    *spamApTask1: Sep 10 13:13:52.224: Unknown AP type. Using Controller Version!!!
    *spamApTask1: Sep 10 13:13:52.224: Unknown AP type. Using Controller Version!!!
    *spamApTask1: Sep 10 13:13:52.224: 1c:6a:7a:5e:0f:10 ApModel: AIR-CAP3702I-E-K9
    *spamApTask1: Sep 10 13:13:52.224: Unknown AP type. Using Controller Version!!!
    *spamApTask1: Sep 10 13:13:52.224: Unknown AP type. Using Controller Version!!!
    the AP model are the same, this is not the problem, but for some reason there are AP's that have problems with the NAT configuration, if i disable NAT option, every AP with private ip address config can join the WLC.
    I've tried to break SSO, desconfigure NAT, and private ip address AP join the controller without problem.
    anybody can give me a clue?
    Regards!

    it seens like DTLS connection can't be stablished between AP and WLC.
    The AP sends discovery request
    the WLC respond with two discovery responds, the firts one, contains the public ip address of the WLC and the second one contains the private ip address.
    once discovery proccess is complete, the AP tries to send DTLS hello packet to the WLC, but this packet never arrives to WLC.
    because hello doesn't arrive, the AP sends a close notify alert to the WLC and tries to send the DTLS hello packet to the WLC private address with same result.
    the AP get into a loop trying to send DTLS hello packets to both private and public address.
    DTLS hello packet never arrive, but close notify alert arrive to WLC.
    theres is FW in the middle doing NAT, but i can understand why close notify alert packets error arrives WLC and Hello DTLS packets don't. this packets uses the same protocol UDP and the same port.
    Regards

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