Archiving/Deleting Test Messages in SAP Solution manager
Hi,
We have configured Service Desk in our solution manager 7.0 with EHP1 system.
We have created test messages to test the configuration.
We need to delete these test messages which are appearing in T Code CRM_DNO_MONITOR.
We run the report "CRM_ORDER_DELETE" but the output is
Deletion of CRM Documents
The following document could not be deleted: 8000000259
Not possible to delete, a reference exists to a subsequent document
Number of documents deleted: 0
Number of documents not deleted: 1
So
We have followed the "Note 1329247 - Archiving Solution Manager Service Desk messages".
1)
a)Call transaction DNOTIFWL and set the deletion flag for the Service Desk message. The deletion flag corresponds to the system status I1076 (deletion flag).
b) Execute the report Z_DELETE_BASIC_NOTIFICATIONS
The above step we have executed successfully.
2)
In CRM
You cannot delete a service process in CRM. The service process must be archived.
Call transaction SARA and select the archiving object CRM_SERORD. Archiving involves three steps:
a) Initial run Report CRM_ARC_SERORD_CHECK
b) Write run Report CRM_ARC_SERORD_SAVE
c) Delete run Report CRM_ARC_SERORD_DELETE
in SARA T Code we have typed archiving object CRM_SERORD.
After this what to do??? How to proceed further.
Can any body suggest us the step by step procedure to archive these test messages.
Regards,
Raj
> In CRM
> You cannot delete a service process in CRM. The service process must be archived.
> Call transaction SARA and select the archiving object CRM_SERORD. Archiving involves three steps:
> a) Initial run Report CRM_ARC_SERORD_CHECK
> b) Write run Report CRM_ARC_SERORD_SAVE
> c) Delete run Report CRM_ARC_SERORD_DELETE
>
> in SARA T Code we have typed archiving object CRM_SERORD.
> After this what to do??? How to proceed further.
You need to schedule a BGD job to execute this. You can do this from the SARA screen itself, clicking on the 'Job' button. Please refer:
http://help.sap.com/saphelp_crm50/helpdata/en/e6/c66f3b6c980c3be10000000a11402f/content.htm
Rajeev
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Hi all,
I got a problem with Sap Solution manager and i hope that you will be able to help me
Ill try to do my best to be understood in English =)
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let me provide you some more information.
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Default User Parameters in SAP SOLUTION MANAGER 7.1
Hi,
I want some default parameters automatically be assigned to new users when they are created instead of manually adding every time in su01 transaction code. Do you know how to configure this?
SAP SOLUTION MANAGER 7.1
SAP_BASIS
702
0012
SAPKB70212
SAP Basis Component
I try settings in SSM_CUST for user-exit Z_USERS_TRANSFER and SAP_USERS_TRANSFER, but it's don't work.
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FUNCTION CREATE_USER_HR_INFO.
*"*"Локальный интерфейс:
DATA: su01_mode(5) type c.
field-symbols: <BNAME> like USR02-BNAME.
field-symbols: <ACCNT> like BAPILOGOND-ACCNT.
field-symbols: <CLASS> like USLOGOND-CLASS.
field-symbols: <FUNCTION> like ADDR3_DATA-FUNCTION.
field-symbols: <DEPARTMENT> like ADDR3_DATA-DEPARTMENT.
field-symbols: <su01_mode> like su01_mode.
DATA hr_rfc TYPE STANDARD TABLE OF ZSTR_HR_PERSON_INFO WITH HEADER LINE. " инф-ция о польз-лях, получаемая из HR по RFC
DATA : sys_msg(80) TYPE c,
indx TYPE i.
DATA ADDRESS LIKE TABLE OF BAPIADDR3 WITH HEADER LINE.
DATA ADDRESSX LIKE TABLE OF BAPIADDR3X WITH HEADER LINE.
DATA DEFAULTS LIKE TABLE OF BAPIDEFAUL WITH HEADER LINE.
DATA DEFAULTSX LIKE TABLE OF BAPIDEFAX WITH HEADER LINE.
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DATA LOGONDATAX LIKE STANDARD TABLE OF BAPILOGONX WITH HEADER LINE.
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TABLES
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EXCEPTIONS
SYSTEM_FAILURE = 1 MESSAGE sys_msg
COMMUNICATION_FAILURE = 2 MESSAGE sys_msg
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INTO ADDRESS-LASTNAME
ADDRESS-FIRSTNAME
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ADDRESS-FUNCTION = hr_rfc-FUNCTION.
ELSE.
ADDRESS-FUNCTION = <FUNCTION>.
ENDIF.
if <DEPARTMENT> = ''.
ADDRESS-DEPARTMENT = hr_rfc-STEXT.
ELSE.
ADDRESS-DEPARTMENT = <DEPARTMENT>.
ENDIF.
ADDRESSX-TITLE_P = 'X'.
ADDRESSX-LASTNAME = 'X'.
ADDRESSX-FIRSTNAME = 'X'.
ADDRESSX-MIDDLENAME = 'X'.
ADDRESSX-FUNCTION = 'X'.
ADDRESSX-DEPARTMENT = 'X'.
ENDLOOP.
endif.
DEFAULTS-LANGU = 8.
DEFAULTS-DCPFM = 'Y'.
DEFAULTS-SPLD = 'LOCL'.
DEFAULTS-SPDB = 'G'.
DEFAULTS-SPDA = 'D'.
APPEND DEFAULTS to DEFAULTS.
DEFAULTSX-LANGU = 'X'.
DEFAULTSX-DCPFM = 'X'.
DEFAULTSX-SPLD = 'X'.
DEFAULTSX-SPDB = 'X'.
DEFAULTSX-SPDA = 'X'.
APPEND DEFAULTSX.
ADDRESS-NAMEFORMAT = '03'.
ADDRESS-NAMCOUNTRY = 'UA'.
APPEND ADDRESS to ADDRESS.
ADDRESSX-NAMEFORMAT = 'X'.
ADDRESSX-NAMCOUNTRY = 'X'.
APPEND ADDRESSX.
LOGONDATA-GLTGV = sy-datum.
LOGONDATA-GLTGB = '99991231'.
LOGONDATA-TZONE = 'EET'.
if <CLASS> = ''.
LOGONDATA-CLASS = 'END_USER'.
ELSE.
LOGONDATA-CLASS = <CLASS>.
ENDIF.
APPEND LOGONDATA.
LOGONDATAX-GLTGV = 'X'.
LOGONDATAX-GLTGB = 'X'.
LOGONDATAX-CLASS = 'X'.
LOGONDATAX-TZONE = 'X'.
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EXPORTING
USERNAME = <BNAME>
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LOGONDATAX = LOGONDATAX
TABLES
RETURN = RETURN
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*ENDIF.
ENDFUNCTION. -
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I get the error below when I try to access workcenters in SAP solution Manager ehp1 via transaction SOLMAN_WORKCENTER
Error while processing your query
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The URL call http://sol.test.com:8000/sap/bc/webdynpro/sap/ags_workcenter was terminated because of an error.
Note
The followin error text was processed in smc the systm: Syntax error in program CL_POWL_UTIL==================CP .
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The termination type was: RABAX_STATE
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Method: GET_QUERIES of program CL_POWL_QUERY_API=============CP
Method: GET_WORKLISTS of program CL_CONTROL_CENTER_API_FOR_POWLCP
Method: IF_AGS_CONTROL_CENTER_API~GET_WORKLISTS of program CL_AGS_POWL_BASIC=============CP
Method: GET_WORK_LIST of program /1BCWDY/0ALGK7P51EY0JCPIHVQ5==CP
Method: IF_COMPONENTCONTROLLER~GET_WORK_LIST of program /1BCWDY/0ALGK7P51EY0JCPIHVQ5==CP
Method: HANDLEDEFAULT of program /1BCWDY/0ALGK7P51EY0JCPIHVQ5==CP
Method: IF_WDR_VIEW_DELEGATE~WD_INVOKE_EVENT_HANDLER of program /1BCWDY/0ALGK7P51EY0JCPIHVQ5==CP
Method: INVOKE_EVENTHANDLER of program CL_WDR_DELEGATING_VIEW========CP
Method: NAVIGATE of program CL_WDR_CLIENT_APPLICATION=====CP
Method: DO_NAVIGATION of program CL_WDR_WINDOW_PHASE_MODEL=====CP
What can you do?
With the termination type RABAX_STATE you will find in the system smc in transaction ST22 more information on the cause of the termination.
With termination type ABORT_MESSAGE_STATE you will findon the application server sol_smc_00 in transaction SM21 more information on the cause of the termination.
With termination type ERROR_MESSAGE_STATE you can scan for further information in the trace file for the work process 0 in transaction ST11 on the application server. sol_smc_00 It is possible that an analysis of the trace files for the other work processes is necessary.
If you do not yet have a user ID, contact your system adminmistrator.
Error Code: ICF-IE-http -c: 001 -u: lolli -l: E -s: smc -i: sol_smc_00 -w: 0 -d: 20110415 -t: 165748 -v: RABAX_STATE -e: SYNTAX_ERROR -X: 00235AB4EF731EE099F78539B74CB1A5_00235AB4EF731EE099F78537687251A5_1 -x: 29BC67E0BACDF16BB1A500235AB4EF73
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
How do I resolve this error?Hi Mateus,
Thanks for your keen interest in assisting.
This is an excerpt from ST22....even though i am not an ABAP person.
Error in the ABAP Application Program
The current ABAP program "CL_POWL_QUERY_API===========CP" had to be terminated becuase it has come accross a statement that
unfortunately cannot be executed.
The following syntax error occured in program
"CL_POWL_UTIL===========CP" in include
"CL_POWL_UTIL===========CM007" IN
line 48:
"Incorrect logical expression: ")" without preceding "("."
The include has been created and last changed by:
Created by "SAP"
Last changed by: "BODE"
Error in the ABAP Application Program
The currect ABAP Program "CL_POWL_QUERY_API=============CP" had to be terminated becuase it has come accross
a statement that unfortunately cannot be executed.
What can you do?
Please eliminate the error by performing a syntax check
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You can also perform the syntax check from the ABAP Editor.
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Note down which actions and inputs caused the error.
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and you can also keep them for a long time.
When i clicked on the ABAP Editor in ST22, I have the code below
method GET_QUERIES.
data: ls_authorities type powl_authorities_sty,
lt_vistypes type powl_type_tty,
lt_visqueries type powl_query_tty,
ls_api_query type powl_query_asty.
field-symbols: <fs_query> type powl_query_sty.
cl_powl_util=>do_authority_checks_for_user(
exporting
i_applid = i_applid
i_user = i_user
changing
c_authorities = ls_authorities
lt_vistypes = cl_powl_type_accessor=>get_visible_types(
i_applid = i_applid
i_langu = sy-langu
i_username = i_user
lt_visqueries = cl_powl_query_accessor=>get_visible_queries(
i_applid = i_applid
i_authorities = ls_authorities
i_langu = sy-langu
i_username = i_user
i_vistypes = lt_vistypes
loop at lt_visqueries assigning <fs_query>.
move-corresponding <fs_query> to ls_api_query.
insert ls_api_query into table result.
endloop.
endmethod.
The cursor is on this line containing the statement below
"cl_powl_util=>do_authority_checks_for_user(" -
How to work sap solution manager
< MODERATOR: Message locked. Please read the [Rules of Engagement|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/rulesofEngagement] before posting next time. please search first. >
Hi experts,
can anybody what is the use of sap solution manger and how its work.
Regards,
arti singhThe SAP Solution Manager supports you throughout the entire life-cycle of your solutions, from the Business Blueprint to the configuration to production processing. It provides central access to tools, methods and preconfigured contents which you can use during evaluation, implementation and operational processing of your systems.
Features
Implementing and Upgrading SAP Solutions
Central access to all tools for your project (Project Administration, Business Blueprint, Configuration, Test Workbench, create Group Rollout templates)
Central management of all information for your Project (roadmaps, system landscape, project documentation)
Compare and synchronize customizing in different SAP components
Solution Monitoring
Central System administration
Analysis of your system landscape with Service Level Reporting
Real-time System Monitoring
Business process monitoring
Services and Support
Access to programs and Services to monitor and optimize the performance and availability of your system landscapes, and minimize risks when running your systems
Service Desk
Solution support with workflow to Create and Process Problem Messages
Change Management
Manage change requests, with workflow to trace and audit changes and transports in your system landscape with Change Request Management. -
Ticket SAP Solution Manager 7.0 to SAP EHP 1 for SAP Solution Manager 7.0
Hi,
I want to migrate all tickets from SAP Solution Manager 7.0 to SAP EHP 1 for SAP Solution Manager 7.0 , please let me know the procedure how to migrate it.
DB Detail
SAP Solution Manager 7.0 - MSSQL( 9.00.4035)
SAP EHP 1 for SAP Solution Manager 7.0 - MSSQL(10.00.2531)
Thanks,
KaleelDear Mohamed,
I was reading the post and the replies and while I think your question has been answered, I just want to make sure what you are trying to achieve. Is it a migration, where you have one Solution Manager system on SAP Solution Manager 7.0 and another
SAP Solution Manager EHP1 system and you were looking to migrate the Service Desk messages?
If you are "Upgrading" one system from Solution Manager 7.0 to EHP1 then all the messages are preserved.
If you are "Migrating" to a physically different system, then transfer of Service Desk Messages is not supported.
Please see the document [SAP Solution Manger- Conent Transfer|https://websmp204.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000608232009E]
Also Service Desk is a completely independent CRM Service, so the messages could always be archived, as has been suggested.
No depending on your scenario, is the EHP1 system brand new or is it already productive? If it was brand new, you might be able to do a homogenous system copy, and then upgrade the new system to EHP1. But if it is already productive, this would not be an option.
Hope this helps to clarify.
Regards,
Paul
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