Message not updated in SAP Solution Manager

Hello SAP Solution Experts,
My requirement is to be able to send an incident message to SAP and when they in turn reply, the message in SAP Solution Manager is updated with the reply of SAP. The message could be for example a SAP NOTE number or some guidelines as message text.
But currently, this is not the case since we are not receiving any updates in the SAP Solution Manager. We need to consult the Marketplace to have access to the message of SAP.
So basically, as per my understanding, I think SAP is unable to update our Solution Manager system.
I would be grateful if someone could shed some light on how to make the replies of SAP available directly in our SAP Solution Manager?
Are there any steps to follow to achieve this requirement?
I am using the text schema ZLFN as follows:
Another issue, when the message is created and saved, we get the following warning message.
Translation in English would be: “No information text is available for SAP”.
Thanks and Kind Regards,
Yovish.

Dear Yovish,
Report 'AI_CRM_IM_UPDATE_FROM_SAP' is used to update incidents from SAP.
As alexander said, you can schedule the job 'REFRESH MESSAGE STATUS' using mentioned program on periodically(1 Hr).
This batch would update your solution manager system's incidents.
You can also do the status mapping to update your solman systems incident status by SAP status.
Thanks,
Vikas.

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>
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Hi,
>
> I understand the current stack is 24. Is this also EHP 1 ?
>
Yes, check SAP note 1244225.
> I believe I need to update to stack 24 in order to stay current. Is that correct?
>
Yes
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>
Yes. Current support package for ST-A/PI is ST-A/PI 01M_CRM570.
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Can anyone give me some information about update sap kernel?
How must I proceed?
Thanks!

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Now available:
[Release Notes SAP Solution Manager 7.0 EHP 1 - SP 21-23|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000090041&_SCENARIO=01100035870000000202&_OBJECT=011000358700000528082010E]
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Note# 1468552
Cannot add existing RWD uPerform documents using the SAP Solution Manager Adapter.
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Hi All,
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Maintenance Optimizer in SAP Solution Manager

what is Maintenance Optimizer in SAP Solution Manager and what are its benefits

Hi
even this may be useful
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Oss note 1024932
Oss Note 1008717 ( N/A )
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Oss note 975510 corrections for snote ( Via OSS not snote )
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/spro
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SOLTION_MANAGER
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Error in installation of Sap Solution Manager - AIX / Oracle

Hello,
We are installing SAP Solution Manager in Operating System is AIX 5.3 and Database System is Oracle 10.2
After the Oracle Installation, in the phase of Abap Import (16 of 44), we are
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Required system resources are missing or not available:
Import directory '/oracle/install/51032524/EXP1' does not exist;
Import directory '/oracle/install/51032524/EXP2' does not exist;
Import directory '/oracle/install/51032524/EXP3' does not exist;
Import directory '/oracle/install/51032524/EXP4' does not exist.
ERROR 2007-04-12 15:27:41
CJS-30022 Program 'Migration Monitor' exits with error code 2. For
details see log file(s) import_monitor.java.log, import_monitor.log.

The installation export DVD was copied to local machine (the directory
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java version "1.4.2"
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IMPORT_MONITOR.JAVA shows this message:
java version "1.4.2"
Java(TM) 2 Runtime Environment, Standard Edition (build 2.3)
IBM J9 VM (build 2.3, J2RE 1.4.2 IBM J9 2.3 AIX ppc64-64 j9ap64142ifx-20061222 (JIT enabled)
J9VM - 20061220_10521_BHdSMr
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GC - 200612_20)
Required system resources are missing or not available:
Import directory '/oracle/install/51032524/EXP1' does not exist;
Import directory '/oracle/install/51032524/EXP2' does not exist;
Import directory '/oracle/install/51032524/EXP3' does not exist;
Import directory '/oracle/install/51032524/EXP4' does not exist.
And the directory is OK
/oracle/install/51032524
ls -l
total 160
-rwxrwxrwx 1 root system 79 Apr 12 09:54 CDLABEL.ASC
-rwxrwxrwx 1 root system 79 Apr 12 09:54 CDLABEL.EBC
-rwxrwxrwx 1 root system 9093 Apr 12 09:54 COPY_TM.HTM
-rwxrwxrwx 1 root system 5787 Apr 12 09:54 COPY_TM.TXT
-rwxrwxrwx 1 root system 8559 Apr 12 09:54 CRCFILE.DAT
drwxrwxrwx 4 root system 256 Apr 12 10:03 EXP1
drwxrwxrwx 4 root system 256 Apr 12 10:11 EXP2
drwxrwxrwx 4 root system 256 Apr 12 10:14 EXP3
drwxrwxrwx 4 root system 256 Apr 12 10:16 EXP4
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-rwxrwxrwx 1 root system 88 Apr 12 09:54 LABEL.EBC
-rwxrwxrwx 1 root system 20 Apr 12 09:54 LABELIDX.ASC
-rwxrwxrwx 1 root system 22361 Apr 12 09:54 SHAFILE.DAT
-rwxrwxrwx 1 root system 22 Apr 12 09:54 VERSION.ASC
Please, anybody have any idea?
Thanks for help,
Carlos Nogueira

Hi Carlos, can you resolve this ? because i have the same problem, but with sql and win 2003.
java version "1.4.2_15"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_15-b02)
Java HotSpot(TM) Client VM (build 1.4.2_15-b02, mixed mode)
Required system resources are missing or not available:
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Import directory 'sapinst\saptrans\D51032007\EXP2' does not exist;
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Import directory 'sapinst\saptrans\D51032007\EXP4' does not exist.
thanks in avance.

Solution Manager Installation Error "SAP SOLUTION MANAGER 7.0 EHP 1"

I am new to SAP and currently trying to install SOLMAN 7.0 EHP 1 on Windows Server 2008 R2. I have read the documentation also. For JDK I have used "j2sdkfb-1_4_2_24-rev-b06-windows-amd64.exe" which looks to be working fine.
The installation process runs fine until it hits "Start Instance" the message on the bottom says "Starting instance xxx/DVEBMGSOO" (where xxx is my sid) and then its times out after 10 minute. After timing out I get the following error on the window.
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Stop the option and continue with it later.
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Though the installation steps are not fully completed but I do see SAP management Console and when I open it I see two process running "msg_server.exe" & "igswd.exe" The process dispwork.EXE starts in the beginning and then stops and stays stopped. I tried restarting all the process again but only tow of them starts and the process "dispwork.EXE" starts but then stops again. I also did a NEW installation considering a file could have been corrupted or something else but the installation process stops and the same place. I am sure ppl have installed SOLMAN on windows 2008 R2 and this error seems common to me. Please assist. Any tips would be nice.
Edited by: amirsd on Aug 3, 2011 5:53 PM

Hi,
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2) patch the latest kernel for 2008 R2
and re run installation
Regards,
Ram

License for Java stack in SAP Solution Manager

Hello!
I installed SAP Solution Manager (ABAP+Java), have ordered the SAP License and applied the license for ABAP part (Tcode: slicense).
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Extract from OSS note 953302
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