Are bug fixes the same as crash fixes?
Are bug fixes the same as crash fixes? Or are they totally different?
Depends on the cause of a crash. If it is caused by a known bug or design flaw, then yes I supose you could say that. But strictly speaking, no. A "crash" is a symptom, not a bug.
If you post whatever issues you are seeing, someone may be able to assist.
Similar Messages
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I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?
Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy -
I have two different 5s's with two different phone numbers but they are both using the same iCloud/apple account. After upgrading to iOS8 when I get a phone call on one phone both phones ring. One phone is for work and one is for private and I don't need both phones to ring from one call. It's bizarre.......is this supposed to be like this? If so where can I turn it off?? And while we are at it iOS8 has installed iBooks on both of my phones and iTunes won't let me uninstall it. I don't need or want iBooks on my phones.
Hi,
There are two easy fixes to this.
One, you can set up Family Sharing, in which you can have two different iCloud Accounts, yet still share the same apps, music, media etc.
Two, go to Settings and turn-off "Handoff". This can be found under the General page.
Hope this helps! -
Are drives with the same name differentiated?
I'm running OSX 10.6.8 and three external drives on which data is stored (a main drive, A-Data, and two backups). A friend may decide to help me with a project and to do so will have to have the same setup. Naming the drives on the second system is of some concern to me, so I did some research.
The fellow at http://www.cnet.com/au/news/drives-in-os-x-appearing-with-1-appended-to-their-na mes/ states:
If by chance you mount two drives of the same name, because the system can't create two mount points with the same name it appends sequential numbers to new mount points as they are created, and therefore you will see the numbered drive names in the Finder.
Unless I misunderstand what he is talking about, I found that I can have two drives with the same name. I can have two drives named A-Data on my desktop. And therein lies my problem (maybe). The project involves Premiere and several of it's sister programs, all of which require external files (video, audio, stills) to be linked, not stored within the working file.
QUES 1
Are disks with the same name distinguishable by OSX or software?
QUES 2
Assume that
I am working on a project which is saved on A-Data (and all the project links are to files on that particular A-Data)
I then connect another disk with the same name (and with the same folder structure), and backup my files to it.
I then eject the first A-Data and open the project on the second A-Data.
Will the software say that it can't find the linked files (because they are on the ejected disk), or will the project open as normal?Avoid having the same names if at all possible, especially if you use apps that 'link' to the media via the file path.
The file path is set by the order in which the disks mount, which can change across reboots.
To see what is going on by using Disk Utility…
Select the first volume, look at the mount point (a blue link at the bottom of the Window) …
/Volumes/A-Data
Now connect the second volume & select it, look at the mount point…
/Volumes/A-Data 1
Now reboot, power off the first disk, leave the second one on & power disk one back on when the OS has competed booting. They will show the same paths, but each disk is now the 'other' disk - this makes a big mess for Apps like Premiere.
The only way to make this work is to clone every file to be identical on both disks, and never use Premiere (or any app that links to media) when both disks are connected. Otherwise you risk linking to media files on 'A-Data' and 'A-Data 1'.
Premiere must have tools for sharing projects - look at them before using disk names in this way.
You could however clone 'disk 1' to 'disk 2' & then rename it on the second Mac (to make them identical to fix the paths for Premiere), just avoid bringing them to one Mac with the same disk names. It does make more headaches in future though, because your friend will add new media that you need to migrate back to your disk. -
the latest itunes update on my vista laptop brings up R6034 runtime error - after rebooting - uninstalling - reinstalling i have NO itunes access. please correct in your updates. there are others with the same error message thank you!!
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Skype was working fine with the OS X Lion but ever since I upgraded, it has constantly been freezing. I've decided to drag it to trash and download the .dmg file from the Skype website once again. Are others facing the same problem?
Also, what are the associated files I should delete from the Library (Preferences, Caches etc) to remove Skype completely?Well, this problem is fixed. I deleted all the files associated with Skype from the Library. Reinstalled it and the main thing, unlinked Skype from Facebook. Now it works fine!
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Are emails with the same subject shared between recipients?
I had the same subject for a variety of emails and they all show in the same tab. Can they all see eachothers messages?! If they can how do I fix it so they can't?
Only people who are explicitly included in the recipients list get the emails.
Your email program is grouping the emails together for your convenience since it assumes emails with the same subject are part of the same conversation.
Just because emails appear together on your screens does not mean other people not included in the emails sees them too. -
my iphone and ipad are giving me the same message when I tap the mail icon. "Password Missing Enter the password for the account" When I enter my password, I get another message saying " The operation couldn't be completed (MFMessage Error Domain error 1032) I need help fixing it.
Hi Pjcox4,
Thanks for visiting Apple Support Communities.
The steps in this article can help resolve various troubles with accessing mail accounts:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
If you get to step 5 in the above article, this one is a good reminder for how to set up your mail account again:
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
Best,
Jeremy -
I've done everything I know in order to get my calendar in iCloud synchronized with my macBook, my IPad and my iPhone, but get no success. I've checked if all devices are set to the same account. Can you help me?
The only thing I can see strange is that when I login my iCloud account through my principal email address, when I check my preferences is marked an @me.com address that is old and I don't use it anymore, but I can't erase it or even change it.
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Has anyone else found solution to Apple devices not 'seeing' each other on Home Share? I have a Macbook Air (new Nov'12) and Apple TV (new Dec'12). Software updated on both. Both are logged into the same Wifi network and the same iTunes account (I can view movies purchased from iTunes on my AppleTV). Home Sharing shows 'ON' for both devices. BUT...AppleTV shows no computers... and ... Itunes sidebar does not have a 'Shared' area at all. Help please as without this functionality, my Apple TV only provides portal to purchased (i.e. Netflix,...) content which I can get from Wii or Xbox.
I have already tried the following without success:
1. Homeshare DID work the first day after I setup Apple TV... but the next day it has not worked since then.
2. Powered off 30 sec then re-started (Apple TV & Macbook & iTunes login)
3. Checked Firewall settings per Home Sharing troubleshooting guide (correct settings)
4. Turning on Photostream in iPhoto and selecting iPhoto within iTunes and then checking to see if Photostream shows anything on AppleTV (it shows 'on' for my iTunes account but 'Zero' pictures found ... despite the >3,000 pictures showing avail in iTunes).
I also have 'Remote" app on my iPhone 4, with Home Sharing turned on (same Wifi network)... it has a very similar message as the Apple TV and same result that despite all devices having HomeShare 'on' they cannot see each other: "Remote will automatically find the iTunes libraries and Apple TVs that have Home Sharing turned on using the account xxxx (it lists my correct itunes account name)."I solved this by reset of the Wifi (unplug cable and power to both modem and wifi ... wait 60 sec ... plug in modem cable and power ... plug in wifi power and LAN to modem ... restart AppleTV and Mac ... Turn Home Share 'OFF' in iTunes then back "ON" ... it took ~60 sec for the AppleTV to pick up my Mac in computers.
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My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?
You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions? Our devices are synced to the same computer and we currently download titles from the same library. We both use separate apple id's on our devices.
You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
Me and my partner are currently using the same apple id and have no space left on our devices. We are currently waiting on the iphone 6 plus to arrive and don't know how to transfer all data to the new phones.?
I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
Thanks again for "anyone" that can help me!!! -
Can you have more than one apple id on a computer. We are going away and want to facetime from our macpro to the mac computer at home but both are registered under the same apple ID. What should we do ?
I will share with you what I have done to manage this with my family. While the solution isn't without flawes, it seems to do the trick. First, you need to have one person who is managing the synching of everyone's devices. In my family, I have three iphones, about to be four, and five ipads. We all synch to the same apple ID to allow one another to take seemless advantage of our Itunes, which is on our Imac. To synch individual music or video interests, we simply select which playlists we want and manually synch that way. A couple of us use imatch and the cloud to make the entire library accessable as well. With respect to the imessage, mail, contacts, etc. we each have a gmail account for our individual emails, contacts etc. So for instance, my forth grade daughter has a gmail account that we choose to synch her contacts, calendar, etc to and then that is also the account where she receives her imessages from on her ipad and itouch. My son, who has an iphone and ipad, does the same thing, but under settings, he goes to imessage and checks his phone number and his email as his preferred way to receive imessages and texts. My wife and I do the same thing. To avoid having everyone see one anothers contracts etc, we only synch contacts from our individual email accounts. Here is the downfall to this: When you update your phone or add a new device, apple always wants to reset everyone's facetime and imessage settings and then low and behold we are all receiving imessages from one another's friends etc. To work around this, I simply take each of their devices and go to their imessage settings and only check the email and phone numbers relative to their devices. I dont' know is this is the best solution, but it seems to work for us.
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My wife and my iphones are both on the same apple id. If I create a new apple id for her, can we still share our music?
Yes. If you are using two different instances of iTunes on your computers, make sure the music is on both copies of iTunes.
The person with the new Apple ID will not "own" the music, as it is owned by the one with the former ID. But the way to deal with this is for the new ID person to do Store > Authorize This Computer from iTunes' menu, then have the person with the ID that purchased the music enter his/her Apple ID and password.
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